2332 1901/201 29017201 COMPUTERIZED DOCUMENT PROCESSING II Suly 2024 Time: 2% hours THE KENYA NATIONAL EXAMINATIONS COUNCIL BUSINESS EDUCATION SINGLE AND GROUP CERTIFICATE EXAMINATIONS CRAFT CERTIFICATE IN SECRETARIAL STUDIES DIPLOMA IN SECRETARIAL STUDIES MODULE II COMPUTERIZED DOCUMENT PROCESSING II | 2% hours | INSTRUCTIONS TO THE CANDIDATE, | 1. You have ten minutes to read through the instructions and the paper before starting the examination. The 10 minutes do not form part of the 24 hours allocated for the examination. 2. Attempt ALL the five exercises. 3. Any problem with the computer should be reported to the invigilator immediately. 4. Direct any question(s) to the invigitator only. Conversing with fellow candidates may lead to disqualification. 5. Write your name and index number on the cover page and on the CD provided. 6. Burning of the CD and printing are not part of the allocated time for the examination. 7. At the end of the examination, ensure that all your printed work is stapled inside the cover. page provided. 8. Hand over your printed work and the CD to the invigilator atthe end of the examination This paper consists of 10 printed pages, The candidate should check the oer Paper to ascertain that all the pages are printed as indicated 884 hat 90 questions are marine ©2024 The Kerpa National Examinations Couneip ‘Tura overSPECIFIC INSTRUCTION TO THE CANDIDATE i 2332 Crete folder onthe destin yer you will save all your work, Name the folder using you fll Index Numb eg 1900112345. Ensure that you bum the folder and al its contents on the CD provided. . Use font size 12 and for nt style 7; jew Roman for all the exercises unless ‘imes Ne w otherwise specified, Insert your name and index umber as a header on each document, Read the instructions of each exercise carefully. Print on one side of the Paper only and use afresh sheet of paper for each document. Ensure you hand in Your work in both soft and hard copy. 1901/201 2901/201 July 2024Exercise 1 1. Prepare a letterhead and key in the following letter as for dispatch today 2. Using the addresses given below, create a data source and save it as TTS24 iti your folder to print out later, 3. Insert reference number TTS/369/24. Using mail merge, send original letters to MWATATE and SIMBA HILLS addresses only. Save the form letter as EXERCISEI and the merged document as EXERCISE1A in your folder to print out later. 6. Address envelopes. Tara tours and Safaris fee po box 64q-o1y Blacn, size 16, Mariakant cops, bold ¢ centre Dear Sir Tour packages |bold¢ contre In reference to your letter, Ref TEL/3/24, dated 26% Tuna 2orly, we are pleased to furnish you with information conceming our tour packages. We are a well-known tour company who have been operating in Kenya since 1990. : ~ Cour Company is Tavelved in Organizing tours and Safaris to various destinations ty and out OF the Coun: ; >We alse offer hotel and Airbnk Services to a wide wae of Clientele - ‘The Kenyan coast is renowned for its beautiful and serene beaches, marine parks and a rich cultural heritage. We are pleased to introduce to you the various types of coastal tourism packages for your sampling. Specifically, we wish to introduce to you the following types of coastal tourism: beach, cultural and ecotourism. Beach Tourism Kenya is home to some of the most beautiful and pristine beaches in the continent. Stet) % ‘ghd siarm.walere throughout theyeate Clients may also opt for secluded beaches which are owned by top class eyes, ach hotels where they can enjoy themselves away from prying CULTURAL Tovaism. Fovrress Tourists fet eee tp sample diffevent cattoral Presentations from the My Kenda whe are a4 the in diae ef the Coastal Yegion. \n abba, Jenous People They Sample 2332 1901/201 2901/201 : ‘Turn over aly 2024SS ~~ The vith ous. udes cuisine and captive ECOTOURISM aki ly Cultvpe which nel "ag dances. travel to natural sites that conserve the Tocal people. Ecotourism X Kenya is JIve around the country’s rich flora and ives that revol fauna. a) cc a fe ‘. . shed such as turtle breeding sites and coral reefs are not to be disturbed and tourists Fo eanute that no damage is done tothe envionment. Locals are also trained on how 1. Out Policing work and report any activities that do not conform tothe laid down rules. In ‘elurn, they reap the following benefits: (b) They get oan ployed ak the various Reoteurism sites ©) They earn They Frm the Sale of thair Wares to the tourist. Att a ch pred ras tee Erick Ne OF ME ome rated fom We hope that the mformation given till be Usefil as yor av ange to Partner wilh us Foy @ Memorable tour of the coastal vegion-We believe Sour Company will “benefit 9 reath ho Our ra Of Services which caf be meet ee Specie needs: For further inprmation Ple ‘ d eget in touch wath Us through telephone nowber 08 cGa 4b. Nous frilhfully, Tara tones and safaris (bold Karissa Moene, Tourist Ambassador. The General Manager The Dire ctor Topcom Enterprises Ltd Milele Company Led Pd Box 642-0434 Po Box Hoy-ootoo Mwat ate Sima HiLes The Manager Zulu Designers P 0 Boy toot No\ 2332 Use Sttoulbe@ HeaDin gs 1901/201 2901/201 July 204Exercise 2 1, Key in the following manuscript in doublestine spacing, 2. Save it as EXERCISE2A in your folder to print “ later. the kenyan lower industy! / bola € @ntre en nomy Lar ely relies on tha horticulture aes dor hoster ea fuer industry. This is one of reign exchange earnars for the country semen tng approximatly USD | billicn Onsale Flawer indus Conte outs roughly wef oma Per ant be the natiozaL ise Dowesh’c MEaie lower ndast grown Sonica ity | tia last doc, 4 ie tei is Boh mated Keaya, over 00,000 ewsloyees over tuo cay ‘tae mea ck ing Production Are Kenya's flower industry has continued to attract investors due to its solid infrastructure, favourable climate, global-positioning and a productive work force. It comprises large, medium and small-scale producers who have attained high management standards. They have also invested heavily in value addition through adoption of modem technology in production, precision farming and marketing, The main flower production areas in Kenya are; Naivasha | Lake, Timau, Kajiado and Kiambu among others. ‘These areas are well known for propagation for cut and omamental flowers as displayed below: CUT FLOWERS ORNAMENTAL FLOWERS Swiss Cheese Plant eee Garden Croton Alstromeria Gothen ry Chrysanthemum a Dew drops Carnations Silky Oak 2332 1901/201 2901/201 cr July 2024 oei ae Flower Exports Kenyan amental flowers are exported to more than 60 dor, | countries Sut and om Sand Europe accoun i exports. i, gov of these The biggae = y tase flowers are carl} the: ster Spies Pean Aiea °f the United ; ized as a “ea Wenga is Yecognize EXPE SG the Leors the e 3. raenel em therlad ety other countries __ Flower farming nveles suc ehnologies as: “Drie irrigation -nek shedding ~Ferkigation — Precooling ~ Grea house vent'atiin systems cold Drage ~ WR Fleial Ugh: facie? fal Lighhng —Banqueting ~ Grading [raacaging shods tefiigerttah trucks oe [Going forward, the lower industry should be encouraged to continue benchmarking with other producer countries Information gathered will be useful in formulating strategies, to capture the prospects of expansion in current and emerging markets oa ee : . ‘adarted from Business Daily, Prugust 2023, use ParagraPh head MAS 2332 1901/201 2901/201 July 2024Exercise 3 Create the following table. | Centre the table both vertically and horizontally, Use the sum function to calculate the totals for tables 1 and 2. Save it as EXERCISE3A in your folder to print out later. pene Africana Groub of tHotelc [caps ¢ bold Tourist Arrivals and Occupancy — September to December 2023 ARaxvaLS Feom VARi0Us CoundtRI GS] hold ae [ape] a Row | oe [rota ters| MonTH | African, Africana Mombasa Masai Mara September November December _ [wer 2332 19017201 7 2901/201 Turn over July 2024ae) Exercise 4 Create the following Study Le, ave Appijation Form using the information given below Save it as EXERCISEAA in you, poe Your folder to print out later. Cone ieekin ca, board 7S Weak Srirey Servi et Oppticaben for SOI leave GO bod $ Part 1: To be Completed by the Applicant Name Employment Number: a Mobile Number; fmail addvess; — Designation: Duty Station: ee Postal Addvess, cole; bron: Qualification: _ Job Group: doke of Girse appcintmert : Course you intend to pursue: ‘Name of University/Institution/College: Period of, leave fF required: rom. Tor Contact address during study leave: Terms of service Reroranart and TI Pebehen ly Temporary = I] Contvact oO Stations of choice (in order of preference) for posting after study leave: {) ——__—__ 2, 3. es eee senORaESEEEEORTEOE Declaration: 1 accept to be bonded after my study leave as stipulated in Circular Letter Number CDF/439/14 and accept to redeem the bond in full if breached. Applicant's Sighakuyn : 2332 19017201 2901201 July 2024Part 2: To be Completed by the Head of Department | confirm that the institution has the following members of staff currently on study leave S.No ‘Name Employment Leave Number Duration x Study leave NOG Fetom, / Peco REST U ‘Raomwdad |_| Reasons for not recommending: Name s Employment Number: Designation: Signakore Tekephora, Numboy;, ——Fmail Address: - Official Stamp: Date’ we 7 Park 2 should hava a headj o be Completad by the County bivector” The heading shovld be in bold. Key tm the follovsima: Study heavet Approvad (ms Approved (7] Reasons for hot Approving « =e Name, Signakure, Oficial Sia \ndicod® Name, e PONR Official Stamp ay Lai. Seaces for 4 Wh tn the debails wT *Tick as appropriate 2332 1901/201 2901/201 July 2024 Turn overKxerelse § 1, Key in the following display atten 2, Save tas EXERCISESA in doko. quatity a, ctlvely, Your folder to print out later. | caps, Carre, SNSS ment proccss Ont SiAe 20, bold, Phanning (bl! Datu Quality Objectives I ly Objectives Process: Quality Assurance and project Plan Development Fickd Data Colleton and Asqociated ( Assurunen. (Quality control Ae! Ve 01 Routine Data and QC/Performanee Evaluation Data Verify measurement performance Verify measurement procedures and reporting specifications OUTPUT VERIFIED/VALIDATED DATA DATA QUALITY AS: @ Review proact objachives and Sampling desion| Oa ee pratiminas data revi Ve oat Stodielt aAhod serif asics) Of trae method Braw Coneviiong from the dato OUTPUT z s RigsuLts 2332 THIS 1g yyy LAST PRINTED P 1901/201 2901/201 July 2024 10