Operating Instructions

Driver Installation Guide

For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.
TABLE OF CONTENTS
1. Introduction
Before Installation...............................................................................................................................................3
How to Read This Manual.............................................................................................................................3
Notes to Install the Printer Driver...................................................................................................................3
Start Installer........................................................................................................................................................5
Software and Utilities Included on the CD-ROM.............................................................................................6
Printer Drivers..................................................................................................................................................6
Confirming the Connection Method..................................................................................................................8
Network Connection......................................................................................................................................8
Local Connection............................................................................................................................................9
2. Quick Install
About Quick Install...........................................................................................................................................11
3. Installing the Printer Driver for a Network Connection
Installing the Printer Driver Using the Selected Port.......................................................................................13
Using the Standard TCP/IP port.................................................................................................................13
Using the IPP port.........................................................................................................................................14
Using the LPR port........................................................................................................................................15
Using the WSD port.....................................................................................................................................16
Using the SmartDeviceMonitor for Client port..........................................................................................19
Changing the Port Settings for SmartDeviceMonitor for Client................................................................20
Using as a Network Printer..............................................................................................................................21
Using Windows Print Server........................................................................................................................21
4. Installing the Printer Driver for a Local Connection
USB Connection...............................................................................................................................................23
Windows Server 2003/2003 R2.............................................................................................................23
Windows Vista, Windows Server 2008....................................................................................................24
Windows 7/8/8.1, Windows Server 2008 R2/2012/2012 R2.......................................................25
Parallel Connection..........................................................................................................................................27
5. Configuring Option Settings for the Printer
Conditions for Bidirectional Communication.................................................................................................29
If Bidirectional Communication is Disabled...................................................................................................30
6. Troubleshooting
Messages Displayed When Installing the Printer Driver...............................................................................31

1
 If USB Connection Fails...................................................................................................................................33
7. Installing the Printer Driver Under Mac OS X
Installing PPD Files............................................................................................................................................35
Registering the Printer.......................................................................................................................................36
USB Connection...........................................................................................................................................36
Network Connection...................................................................................................................................37
Configuring Option Settings for the Printer Under Mac OS X......................................................................38
8. Updating or Deleting the Printer Driver
Updating the Printer Driver..............................................................................................................................39
Windows Operating System.......................................................................................................................39
Mac OS X.....................................................................................................................................................40
Deleting the Printer Driver................................................................................................................................41
Windows Operating System.......................................................................................................................41
Mac OS X.....................................................................................................................................................42
9. Appendix
Trademarks.......................................................................................................................................................43
INDEX.............................................................................................................................................................45

2
1. Introduction
This chapter explains the software included on this CD-ROM and a brief overview for the connection
method.

Before Installation
How to Read This Manual

Symbols

This manual uses the following symbols:

Indicates points to pay attention to when using the machine, and explanations of likely causes of paper
misfeeds, damage to originals, or loss of data. Be sure to read these explanations.

Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.

[]
Indicates the names of keys on the machine's display or control panels.

Notes on this manual

• This manual covers several different models, and therefore contains functions and settings that may
not be available for your model.
• Functions and supported operating systems may differ from those of your model.
• Installation procedures for Windows 7 is shown as an example unless other operating systems are
indicated.
• The installation procedure is the same for the PCL 5c and PCL 5e printer drivers. In this manual, the
PCL 5c and PCL 5e printer drivers are referred to as the "PCL 5c/5e printer driver".

Notes to Install the Printer Driver

• Administrator privileges are required to install the printer driver. Log on as an administrator.

3
 1. Introduction

• Quit all applications except for this manual.

• If the [User Account Control] dialog box appears during the driver installation procedure, click
[Yes] or [Continue].
• If the [Windows Security] dialog box appears during the driver installation procedure, click [Install
this driver software anyway].
• Auto Run might not work automatically with certain OS settings. If this is the case, double-click
"Setup.exe", located on the CD-ROM root directory, or click [Run SETUP.EXE] in the [AutoPlay]
dialog box.
• A message appears if there is a newer version of the printer driver already installed. If there is, you
cannot install the printer driver using Auto Run. If you still want to install the printer driver, use [Add
Printer].
• For details about driver installation problems, see page 31 "Messages Displayed When
Installing the Printer Driver".

4
 Start Installer

Start Installer
To connect this printer to a client computer and print documents, the software included on the provided
CD-ROM must be installed on the client computer.
The installer starts automatically when you insert the provided CD-ROM into the CD-ROM drive of a
client computer running under Windows or Windows Server. You can then install the printer driver
included on the CD-ROM.
The contents (display item) of the installer are as follows:
Quick Install
Install the PCL 6 printer driver, and configure the Standard TCP/IP port to establish a connection
with a network printer.
For details, see page 11 "About Quick Install".
PCL Printer Driver
Installs the PCL 6 and/or PCL 5c/5e printer drivers.
For details about installing drivers, see page 13 "Installing the Printer Driver for a Network
Connection" or page 23 "Installing the Printer Driver for a Local Connection".
PostScript 3 Printer Driver
Install the PostScript 3 printer driver.
For details about installing the driver, see page 13 "Installing the Printer Driver for a Network
Connection" or page 23 "Installing the Printer Driver for a Local Connection".
Select Language
Change the interface language.
Browse This CD-ROM
Browse the contents of this CD-ROM.
Install/Print Manuals
Allows you to install or print manuals.
Exit
Quit Installer.

5
 1. Introduction

Software and Utilities Included on the CD-ROM

This section explains the software and utilities CD-ROM provided with this printer.

• For the latest information on the corresponding operating system, see "Readme.txt" file in the root
folder.
• For the latest information on Windows terminal service, Citrix Presentation Server, and Citrix Xen
App, see the manufacturer's Web site.

Printer Drivers

For printing, install a printer driver on your computer. The following drivers are included on the CD-
ROM:

Printer Drivers

Operating System*1 PCL 5c/5e PCL 6 PostScript 3

Windows Vista *2

Windows 7 *3

Windows 8 *4

Windows 8.1 *5

Windows Server 2003 *6

Windows Server 2008 *7

Windows Server 2012 *8

Mac OS X *9

: Supported
*1 Printer drivers support both 32-bit and 64-bit Windows.
*2 Microsoft Windows Vista Ultimate/Microsoft Windows Vista Enterprise/Microsoft Windows Vista Business/
Microsoft Windows Vista Home Premium/Microsoft Windows Vista Home Basic
*3 Microsoft Windows 7 Home Premium/Microsoft Windows 7 Professional/Microsoft Windows 7 Ultimate/
Microsoft Windows 7 Enterprise
*4 Microsoft Windows 8/Microsoft Windows 8 Pro/Microsoft Windows 8 Enterprise
*5 Microsoft Windows 8.1/Microsoft Windows 8.1 Pro/Microsoft Windows 8.1 Enterprise

6
 Software and Utilities Included on the CD-ROM

*6 Microsoft Windows Server 2003 Standard Edition/Microsoft Windows Server 2003 Enterprise Edition/
Microsoft Windows Server 2003 R2 Standard Edition/Microsoft Windows Server 2003 R2 Enterprise
Edition
*7 Microsoft Windows Server 2008 Standard/Microsoft Windows Server 2008 Enterprise/Microsoft
Windows Server 2008 R2 Standard/Microsoft Windows Server 2008 R2 Enterprise
*8 Microsoft Windows Server 2012 Foundation/Microsoft Windows Server 2012 Essentials/Microsoft
Windows Server 2012 Standard/Microsoft Windows Server 2012 R2 Foundation/Microsoft Windows
Server 2012 R2 Essentials/Microsoft Windows Server 2012 R2 Standard
*9 Mac OS X 10.6 or later
PCL printer drivers
PCL 5c/5e and PCL 6 printer drivers are included. A computer installed with these drivers can
communicate with this printer using a printer language.
Adobe® PostScript® printer driver
A computer installed with Adobe PostScript printer driver can communicate with the printer using a
printer language.
PPD files
If the PostScript 3 printer driver is used, PPD files enable printer functions using PostScript 3 printer
language.

• The PCL 5c/5e printer driver needs to be installed for some applications. In this case, you can
install PCL 5c/5e without having to install PCL 6.
• For details about installing the driver, see page 13 "Installing the Printer Driver for a Network
Connection" or page 23 "Installing the Printer Driver for a Local Connection".

Supported languages

The languages supported in each printer driver are as follows:

English, German, French, Italian, Spanish, Dutch, Swedish, Norwegian, Danish, Finnish, Hungarian,
Czech, Polish, Portuguese, Russian, Catalan, Turkish, Brazilian Portuguese, Greek

• The PCL 5c/5e printer driver does not support Brazilian Portuguese and Greek. Use the English
version of the driver.
• The PCL 6 and PostScript 3 printer drivers use the same interface language as the one specified by
your operating system. However, the PostScript 3 printer driver will be displayed in English if your
operating system uses one of the following languages: Finnish, Hungarian, Czech, Polish,
Portuguese, Russian, Catalan, Turkish, Brazilian Portuguese, Greek.

7
 1. Introduction

Confirming the Connection Method

This printer supports network and local connection.
Before installing the printer driver, check how the printer is connected. Follow the driver installation
procedure that is appropriate to the connection method.

Network Connection

This printer can be used as a Windows' printing port or network printer.

Using the Windows' printing port

Network connections can be established through Ethernet and Wireless LAN.

Available ports depends on which Windows operating systems are used with available connection
methods.

Connection Methods Available Ports

• Ethernet • Standard TCP/IP port

• Wireless LAN • IPP port
• LPR port
• WSD port
• SmartDeviceMonitor for Client port *1

*1 SmartDeviceMonitor for Client port does not support Windows 8/8.1 and Windows Server
2012/2012 R2.

• For details about how to install printer drivers for these ports, see page 13 "Installing the Printer
Driver Using the Selected Port".

Using this printer as a network printer

This printer can be used as a remote printer using the Windows print server function.
The printer drivers that support Windows servers as follows:
• Windows Vista print server
• Windows 7 print server
• Windows 8 print server

8
 Confirming the Connection Method

• Windows 8.1 print server

• Windows Server 2003/2003 R2 print server
• Windows Server 2008/2008 R2 print server
• Windows Server 2012/2012 R2 print server

• For details about how to install printer drivers to print servers, see page 21 "Using as a Network
Printer".

Local Connection

Local connections can be established via USB and parallel connections.

• For details about how to install printer drivers using available connection methods, see page 23
"Installing the Printer Driver for a Local Connection".

9
 1. Introduction

10
2. Quick Install
This chapter explains the "Quick Install" procedure. This installation method allows users to easily install
the drivers and configure settings.

About Quick Install

Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard
TCP/IP port will be set.
Before installing, check that no applications are running on the computer and no print jobs are in
progress.

1. Click [Quick Install] on the installer screen.

2. The software license agreement appears in the [License Agreement] dialog box. After
reading the agreement, click [I accept the agreement.], and then click [Next].
3. Click [Next].
4. Select the printer model you want to use in the [Select Printer] dialog box.
5. Click [Install].
6. Configure the user code, default printer, and shared printer as necessary.
7. Click [Continue].
Follow the instructions on the screen.

11
 2. Quick Install

12
3. Installing the Printer Driver for a
Network Connection
This chapter explains how to install printer drivers for network connections under Windows operating
system.

Installing the Printer Driver Using the Selected

Port
This section explains how to install printer drivers using printer ports. See the following installation
procedure for the printer port you use.

Ports Reference

Standard TCP/IP port page 13 "Using the Standard TCP/IP port"

IPP port page 14 "Using the IPP port"

LPR port page 15 "Using the LPR port"

WSD port page 16 "Using the WSD port"

page 20 "Changing the Port Settings for

SmartDeviceMonitor for Client port
SmartDeviceMonitor for Client"

Using the Standard TCP/IP port

1. Click [PCL Printer Driver] or [PostScript 3 Printer Driver] on the installer screen.
2. The software license agreement appears in the [License Agreement] dialog box. After
reading the agreement, click [I accept the agreement.], and then click [Next].
3. Select a printer driver you want to use, and then click [Next].
4. Select [Specify a new port], and then click [Next].
5. Select [Standard TCP/IP Port], and then click [Next].
6. Click [Next].
7. Enter the printer name or IP address, and then click [Next].
When the device type selection appears, select "RICOH Network Printer C model".
8. Click [Finish].
9. Select the [Printer Name] check box of the printer model you want to use.

13
 3. Installing the Printer Driver for a Network Connection

10. Specify the user code, default printer, and shared printer as necessary.
11. Click [Continue].
Follow the instructions on the screen.

Using the IPP port

• To print via IPP-SSL, use the SmartDeviceMonitor for Client port.

• Installing certificates is required for users who want to print via IPP-SSL from Windows Vista/
7/8/8.1 or Windows Server 2008/2008 R2/2012/2012 R2. For details, contact your
administrator.
• If a certificate authority issues a certificate that must be authenticated by an intermediate certificate
authority, and the certificate is installed on this printer, an intermediate certificate must be installed
on the client computer. Otherwise, validation by the certificate authority will not be performed
correctly.
• If validation cannot be performed properly, a warning message informing you that installation is
not possible might appear when you try to add a printer using IPP-SSL under Windows Vista/
7/8/8.1 or Windows Server 2008/2008 R2/2012/2012 R2. To enable authentication from
the client computer, install the intermediate certificate on the client computer, and then reestablish
connection.
• Intermediate certificates cannot be installed on this printer.

1. On the [Start] menu, click [Devices and Printers].

If you are using a computer that is running Windows 8 or Windows Server 2012, click [Search] on
the Charm Bar, and then click [Control Panel]. When the [Control Panel] window appears, click
[View devices and printers].
2. Click [Add a printer].
If you are using a computer that is running Windows 8 or Windows Server 2012, proceed to Step
5.
3. Click [Add a network, wireless or Bluetooth printer].
4. Click [The printer that I want isn't listed].
5. In the [Select a shared printer by name] box, enter "http://(printer's IP address or host
name)/printer (or ipp)" as the printer's address, and then click [Next].
6. Click [Have Disk...].
7. Insert the provided CD-ROM into the computer's CD-ROM drive.
If the [AutoPlay] dialog box appears, click [Close].

14
 Installing the Printer Driver Using the Selected Port

8. Click [Browse...], and then specify a location for the INF file.
If the CD-ROM drive is D, the source files of the printer driver are stored in the following locations:
• PCL 5c/5e
32-bit driver D:\X86\DRIVERS\PCL5C or PCL5E\X86\(Language)\DISK1
64-bit driver D:\X64\DRIVERS\ PCL5C or PCL5E\X64\(Language)\DISK1
• PCL 6
32-bit driver D:\X86\DRIVERS\PCL6\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PCL6\X64\MUI\DISK1
• PostScript 3
32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1
For details about the languages supported by the printer drivers, see page 7 "Supported
languages".
9. Click [Open].
10. Click [OK] to close the [Install From Disk] window.
11. Select the manufacturer and model name of the printer you want to use, and then click
[Next].
12. Follow the instructions on the screen.

Using the LPR port

1. Click [PCL Printer Driver] or [PostScript 3 Printer Driver] on the installer screen.
2. The software license agreement appears in the [License Agreement] dialog box. After
reading the agreement, click [I accept the agreement.], and then click [Next].
3. Select the printer driver you want to use, and then click [Next].
4. Select [Specify a new port], and then click [Next].
5. Select [LPR Port], and then click [Next].
6. Enter the printer name or IP address in the [Name or address of server providing lpd:]
box.
7. Enter "lp" in the [Name of printer or print queue on that server:] box, and then click [OK].
8. Select the [Printer Name] check box of the printer model you want to use.
9. Specify the user code, default printer, and shared printer as necessary.
10. Click [Continue].
Follow the instructions on the screen.

15
 3. Installing the Printer Driver for a Network Connection

Using the WSD port

• You can connect to the printer only if both the printer and computer are on the same network
segment, or "Network discovery" is enabled. For details, see Windows Help.

Windows Vista, Windows Server 2008

1. On the [Start] menu, click [Network].

2. Right-click the printer's icon, and then click [Install].
3. Click [Locate and install driver software (recommended)].
4. Click [Browse my computer for driver software (advanced)].
5. Insert the provided CD-ROM into the computer's CD-ROM drive.
If the [AutoPlay] dialog box appears, click [Close].
6. Click [Browse...], and then specify the location of the INF file.
If the CD-ROM drive is D, the source files of the printer driver are stored in the following locations:
• PCL 5c/5e
32-bit driver D:\X86\DRIVERS\PCL5C or PCL5E\X86\(Language)\DISK1
64-bit driver D:\X64\DRIVERS\PCL5C or PCL5E\X64\(Language)\DISK1
• PCL 6
32-bit driver D:\X86\DRIVERS\PCL6\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PCL6\X64\MUI\DISK1
• PostScript 3
32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1
For details about the languages supported in the printer drivers, see page 7 "Supported
languages".
7. Click [Next].
8. Click [Close].
If installation is complete, the icon of the printer connected to the WSD port will appear in the
window for configuring printers.

• The port name that follows "WSD" uses random character strings. It cannot be changed freely.
• To stop the installation, click [Cancel] before the installation is complete. To install the WSD Port
again, right-click the printer's icon in the [Network] window, and then click [Uninstall].

16
 Installing the Printer Driver Using the Selected Port

Windows 7, Windows Server 2008 R2

1. On the [Start] menu, click [Computer].

2. Click [Network].
3. Right-click the machine's icon, and then click [Install].
4. On the [Start] menu, click [Devices and Printers].
5. Click [Add a printer].
6. Click [Add a local printer].
7. Select [Use an existing port:], and then select WSD port.
8. Click [Next].
9. Click [Have Disk...].
10. Click [Browse...], and then specify the location of the INF file.
If the CD-ROM drive is D, the source files of the printer driver are stored in the following locations:
• PCL 5c/5e
32-bit driver D:\X86\DRIVERS\PCL5C or PCL5E\X86\(Language)\DISK1
64-bit driver D:\X64\DRIVERS\PCL5C or PCL5E\X64\(Language)\DISK1
• PCL 6
32-bit driver D:\X86\DRIVERS\PCL6\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PCL6\X64\MUI\DISK1
• PostScript 3
32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1
For details about the languages supported in the printer drivers, see page 7 "Supported
languages".
11. Click [OK] to close the [Install From Disk] window.
12. Select the manufacturer and model name of the machine you want to use, and then click
[Next].
13. Follow the instructions that appear. Modify settings such as printer name, default printer,
and printer sharing configuration, as necessary. You can also print a test page.
14. Click [Finish].
If installation is successful, the icon of the printer connected to the WSD port will appear in the
window for configuring printers.

17
 3. Installing the Printer Driver for a Network Connection

• To stop installation of the selected driver, click [Cancel] before the installation is complete. When
re-installing the WSD Port, right-click the machine's icon in the [Network] window, and then click
[Uninstall].

Windows 8/8.1, Windows Server 2012/2012 R2

1. Click [Settings] on the Charm Bar, and then click [Control Panel]. When the [Control
Panel] window appears, click [View devices and printers].
2. Click any machine icon, and then click [Print server properties].
3. Click the [Drivers] tab, and then click [Add].
4. Click [Next].
5. Check the [x64] (64 bit) or [X86] (32 bit) check box, and then click [Next].
6. Click [Have Disk...].
7. Click [Browse...], and then select the printer driver location.
If the CD-ROM drive is D, the source files of the printer driver are stored in the following locations:
• PCL 5e
32-bit driver D:\X86\DRIVERS\PCL5C or PCL5E\X86\(Language)\DISK1
64-bit driver D:\X64\DRIVERS\PCL5C or PCL5E\X64\(Language)\DISK1
• PCL 6
32-bit driver D:\X86\DRIVERS\PCL6\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PCL6\X64\MUI\DISK1
• PostScript 3
32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1
For details about the languages supported in the printer drivers, see page 7 "Supported
languages".
8. Click [OK].
9. Select the manufacturer and model name of the machine you want to use, and then click
[Next].
10. Click [Finish].
11. Click [Close] to close the print server properties window.
12. Click [Add a Printer] on the [Devices and Printers] window.
13. Click [The printer that I want isn't listed].
14. Select the connection method.
• Windows 8

18
 Installing the Printer Driver Using the Selected Port

[Add a network, wireless or Bluetooth printer]

• Windows 8.1
[Add a Bluetooth, wireless or network discoverable printer]
15. Click [Next].
16. Select the machine you want to use, and then click [Next].

Using the SmartDeviceMonitor for Client port

To use this function, you must first download SmartDeviceMonitor for Client from the manufacturer's
Web site and install it on your computer. Contact your local dealer to check how to download
SmartDeviceMonitor for Client.

1. Click [PCL Printer Driver] or [PostScript 3 Printer Driver] on the installer screen.
2. The software license agreement appears in the [License Agreement] dialog box. After
reading the agreement, click [I accept the agreement.], and then click [Next].
3. Select the printer driver you want to use, and then click [Next].
4. Select [Specify a new port], and then click [Next].
5. Select [SmartDeviceMonitor], and then click [Next].
6. To configure port settings using TCP/IP, click [TCP/IP], and then click [Search].
To configure port settings using IPP, proceed to Step 8.
7. Select the printer you want to use, and then click [OK].
Only the printer that responds to a broadcast from the computer appears on the screen. To use a
printer that does not appear on the screen, click [Specify Address], and then enter the IP address or
host name of the printer.
Proceed to Step 13.
8. To configure port settings using IPP, click [IPP].
9. In the [Printer URL] box, enter "http:// printer 's IP address/printer" as the printer 's
address.
If the server authentication is issued, enter "https:// printer's IP address/printer" to enable SSL (a
protocol for encrypted communication). Example IP address: 192.168.15.16
http://192.168.15.16/printer
https://192.168.15.16/printer
You can enter "http:// printer's IP address/ipp" as the printer's address.

19
 3. Installing the Printer Driver for a Network Connection

10. Enter a name for identifying the printer in the [IPP Port Name] box. Use a name different
from the one of any existing ports.
If a name is not specified here, the address entered in the [Printer URL] box becomes the IPP port
name.
11. Click [Detailed Settings] Settings to configure necessary settings.
For details about the settings, see SmartDeviceMonitor for Client Help.
12. Click [OK].
13. Select the [Printer Name] check box of the printer model you want to use.
14. Specify the user code, default printer, and shared printer as necessary.
15. Click [Continue].
Follow the instructions on the screen.

Changing the Port Settings for SmartDeviceMonitor for Client

Follow the procedure below to change the SmartDeviceMonitor for Client settings, such as the TCP/IP
settings.

1. On the [Start] menu, click [Devices and Printers].

2. Right-click the icon of the printer you want to use, and then click [Printer Properties].
3. Click the [Ports] tab, and then click [Configure Port].
The [Port Configuration:] window appears.

• User, proxy, and timeout settings can be configured for IPP.

• For details about these settings, see SmartDeviceMonitor for Client Help.

20
 Using as a Network Printer

Using as a Network Printer

This section explains how to install printer drivers for print servers. See the installation procedure for the
print server you are using.

Using Windows Print Server

1. Click [PCL Printer Driver] or [PostScript 3 Printer Driver] on the installer screen.
2. The software license agreement appears in the [License Agreement] dialog box. After
reading the agreement, click [I accept the agreement.], and then click [Next].
3. Select the printer driver you want to use, and then click [Next].
4. Select [Specify a new port], and then click [Next].
5. Select [Network Printer], and then click [Next].
6. Double-click the computer name you want to use as a print server in the [Browse for
Printer] window.
7. Select the printer you want to use, and then click [OK].
8. Select the [Printer Name] check box of the printer model you want to use.
9. Specify the user code, default printer, and shared printer as necessary.
10. Click [Continue].
11. Follow the instructions on the screen.

• If you print with a print server connected to the printer using the SmartDeviceMonitor for Client port,
Recovery Printing and Parallel Printing cannot be used from the client computer.
• If you print under Windows Vista/7/8/8.1 or Windows Server 2008/2012/2012 R2 print
server, notification functions of SmartDeviceMonitor may not be used with the client computer.

21
 3. Installing the Printer Driver for a Network Connection

22
4. Installing the Printer Driver for a
Local Connection
This chapter explains how to install printer drivers for USB or parallel connection under Windows
operating systems.

USB Connection
This section explains how to install printer drivers using USB.
Before installing, check that no applications are running on the computer and no print jobs are in
progress.

Windows Server 2003/2003 R2

1. Check that the printer is turned off.

2. Connect the printer and computer using the USB cable.
Connect the USB cable firmly.
3. Turn the printer on.
If New Hardware Wizard has been installed, it starts automatically to install USB Printing Support.
4. Select [No, not this time], and then click [Next].
5. Click [Install from a list or specific location [Advanced]], and then click [Next].
6. Insert the provided CD-ROM into the computer's CD-ROM drive.
If Auto Run starts, click [Cancel], and then [Exit].
7. Select the [Search removable media (floppy, CD-ROM...)] check box under [Search for
the best driver in these locations.], and then click [Next].
8. Select the name of the printer whose driver you want to install.
Check where the source files of the printer driver are stored.
If the CD-ROM drive is D, the source files are stored in the following locations:
• PCL 5c/5e
32-bit driver D:\X86\DRIVERS\PCL5C or PCL5E\X86\(Language)\DISK1
64-bit driver D:\X64\DRIVERS\ PCL5C or PCL5E\X64\(Language)\DISK1
• PCL 6
32-bit driver D:\X86\DRIVERS\PCL6\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PCL6\X64\MUI\DISK1
• PostScript 3

23
 4. Installing the Printer Driver for a Local Connection

32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1

64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1
For details about the languages supported for the printer drivers, see page 7 "Supported
languages".
9. Click [Next].
The installation starts.
10. Click [Finish].
If the printer driver has already been installed and plug and play is enabled, the icon of the printer
connected to the "USB001" port is added to the [Printers], [Printers and Faxes], or [Devices and
Printers] window.
The number after "USB" varies depending on the number of the printers connected.

Windows Vista, Windows Server 2008

1. Check that the power of the machine is off.

2. Connect the machine and computer using a USB cable.
Connect the USB cable firmly.
3. Turn on the power of the machine.
Found New Hardware Wizard starts, and USB Printing Support is installed automatically.
4. In the [Found New Hardware] window, click [Locate and install driver software
(recommended)].
5. Select the name of the machine whose driver you want to install.
Check the location where the source files of the printer driver is stored.
If the CD-ROM drive is D, the source files are stored in the following locations:
• PCL 5c/5e
32-bit driver D:\X86\DRIVERS\PCL5C or PCL5E\X86\(Language)\DISK1
64-bit driver D:\X64\DRIVERS\ PCL5C or PCL5E\X64\(Language)\DISK1
• PCL 6
32-bit driver D:\X86\DRIVERS\PCL6\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PCL6\X64\MUI\DISK1
• PostScript 3
32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1
For details about the languages supported in the printer drivers, see page 7 "Supported
languages".

24
 USB Connection

6. Click [Next].
The installation starts.
7. Click [Close].
If the printer driver has already been installed and plug and play is enabled, the icon of the printer
connected to the "USB001" port is added to the [Printers], [Printers and Faxes], or [Devices and
Printers] window.
The number after "USB" varies depending on the number of printers connected.

Windows 7/8/8.1, Windows Server 2008 R2/2012/2012 R2

1. Open the [Devices and Printers] window.

• Windows 7, Windows Server 2008 R2:
On the [Start] menu, select [Devices and Printers].
• Windows 8/8.1, Windows Server 2012/2012 R2:
Click [Settings] on the Charm Bar, and then click [Control Panel]. When the [Control Panel]
window appears, click [View devices and printers].
2. Click any machine icon, and then click [Print server properties].
3. Click the [Drivers] tab, and then click [Add].
4. Click [Next].
5. Check the [x64] (64 bit) or [X86] (32 bit) check box, and then click [Next].
6. Click [Have Disk...].
7. Click [Browse...], and then select the printer driver location.
If the CD-ROM drive is D, the source files of the printer driver are stored in the following locations:
• PCL 5c/5e
32-bit driver D:\X86\DRIVERS\PCL5C or PCL5E\X86\(Language)\DISK1
64-bit driver D:\X64\DRIVERS\PCL5C or PCL5E\X64\(Language)\DISK1
• PCL 6
32-bit driver D:\X86\DRIVERS\PCL6\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PCL6\X64\MUI\DISK1
• PostScript 3
32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1
For details about the languages supported for the printer drivers, see page 7 "Supported
languages".

25
 4. Installing the Printer Driver for a Local Connection

8. Click [OK].
9. Select the manufacturer and model name of the machine you want to use, and then click
[Next].
10. Click [Finish].
11. Click [Close] to close the print server properties window.
12. Check that the power of the machine is off.
13. Connect the machine and computer using a USB cable.
Connect the USB cable firmly.
14. Turn on the power of the machine.

26
 Parallel Connection

Parallel Connection
1. Click [PCL Printer Driver] or [PostScript 3 Printer Driver] on the installer screen.
2. The software license agreement appears in the [License Agreement] dialog box. After
reading the agreement, click [I accept the agreement.], and then click [Next].
3. Select the printer driver you want to use, and then click [Next].
4. Select [Specify a new port], and then click [Next].
5. Select [Local Port], and then click [Next].
6. Enter a port name, and then click [OK].
7. Select the [Printer Name] check box of the printer model you want to use.
8. Specify the user code, default printer, and shared printer as necessary.
9. Click [Continue].
10. Follow the instructions on the screen.

• The [AutoPlay] dialog box is displayed only for a few seconds under Windows 8/8.1 and
Windows Server 2012/2012 R2. If the [AutoPlay] dialog box disappears, use the following
procedure to replay the CD-ROM:
• Windows 8, Windows Server 2012
1. On the Charm Bar, click [Search], and then click [Computer].
2. Double-click the CD-ROM drive in which the provided CD-ROM is set, and then click
"Setup.exe".
• Windows 8.1, Windows Server 2012 R2
1. On the desktop, right-click the [Start] button, and then click [File Explorer].
2. Double-click the CD-ROM drive in which the provided CD-ROM is set, and then click
"Setup.exe".

27
 4. Installing the Printer Driver for a Local Connection

28
5. Configuring Option Settings for the
Printer
This chapter explains the conditions for bidirectional communication between your computer and the
printer. It also explains how to configure the printer’s option settings manually.

Conditions for Bidirectional Communication

When bidirectional communication is enabled, your computer automatically obtains information about
option, paper size, or paper feed direction settings from the printer.
To support bidirectional communication, the following conditions must be met:
When your computer is connected with parallel cables
• The computer must support bidirectional communication.
• The interface cable must support bidirectional communication.
• The printer must be connected to the computer using the standard parallel cables and parallel
connectors.
When your computer is connected with the network
• The Standard TCP/IP port must be used.
• The TCP/IP protocol or the IPP protocol must be used. (If the IPP protocol is used, the IPP port
name must include the IP address.)
When your computer is connected with USB
• The printer must be connected to the computer's USB port using the USB interface cable.
• The computer must support bidirectional communication.
• [Enable bidirectional support] must be selected, and [Enable printer pooling] must not be
selected on the [Ports] tab in the printer driver's properties window.

• The PCL 6 and PostScript 3 printer drivers support bidirectional communication and automatic
printer status updates.
• To obtain printer information automatically using the bidirectional communication function of the
PCL 6 or PostScript 3 printer driver, you must select the [Automatically Update Printer Information]
check box on the [Accessories] tab in the printer driver's properties window.
• The PCL 5c/5e printer driver supports bidirectional communication. You can update the printer
status manually.

29
 5. Configuring Option Settings for the Printer

If Bidirectional Communication is Disabled

If bidirectional communication is disabled, manually configure option, paper size, or paper feed
direction settings on your computer. This section explains how to configure option, paper size, or paper
feed direction settings on your computer manually.

• You must have permission to change the printer properties. Log on as an Administrators group
member.

1. On the [Start] menu, select [Devices and Printers].

2. Right-click the printer's icon, and then click [Printer properties].
3. Click the [Accessories] tab.
If options in the [Accessories] tab are disabled, bidirectional connection is enabled. In this case, no
change is necessary for option settings.
4. Select options installed from the [Options] area, and then configure the necessary
settings.
5. Click [Change Input Tray Settings...].
6. In [Input Tray:], specify which trays to use. Following this, in [Paper Size:], specify the size
of the paper that you want to load in each tray.
Click [Modify Input Tray/Paper Size] to apply the setting for each tray.
7. Click [OK].
8. Click [OK] to close the printer's properties window.

• For details about configuring option settings for the printer using a Mac OS X, see page 38
"Configuring Option Settings for the Printer Under Mac OS X".

30
6. Troubleshooting
This chapter provides solutions for driver installation and USB connection problems.

Messages Displayed When Installing the

Printer Driver
This section explains what to do if a message appears while the printer driver is installed.
Message number 58 or 34 indicates that the printer driver cannot be installed using Auto Run. Install the
printer driver using Add Printer Wizard.
Message number 58 appears if there is a newer version of the currently installed printer driver.

1. Open the printer window.

• Windows Server 2003/2003 R2:
On the [Start] menu, select [Printers and Faxes].
• Windows Vista, Windows Server 2008:
On the [Start] menu, select [Control Panel], and then click [Printers] in [Hardware and Sound]
category.
• Windows 7, Windows Server 2008 R2:
On the [Start] menu, select [Devices and Printers].
• Windows 8/8.1, Windows Server 2012/2012 R2:
Click [Search] on the Charm Bar, and then click [Control Panel]. When the [Control Panel]
window appears, click [View devices and printers].
2. Click [Add a printer].
3. Follow the instructions in Add Printer Wizard.
If the CD-ROM drive is D, the source files of the printer driver are stored in the following locations:
• PCL 5c/5e
32-bit driver D:\X86\DRIVERS\PCL5C or PCL5E\X86\(Language)\DISK1
64-bit driver D:\X64\DRIVERS\ PCL5C or PCL5E\X64\(Language)\DISK1
• PCL 6
32-bit driver D:\X86\DRIVERS\PCL6\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PCL6\X64\MUI\DISK1
• PostScript 3
32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1

31
 6. Troubleshooting

For details about the languages supported for the printer drivers, see page 7 "Supported
languages".
4. Specify a port.
Available ports vary according to your Windows operating system or the type of interface. For
details, see page 8 "Confirming the Connection Method".

32
 If USB Connection Fails

If USB Connection Fails

This section explains how to troubleshoot problems related to USB connections.

Problems Causes Solutions

The printer is not The USB cable is not Disconnect the USB cable, and then
automatically recognized. connected properly. turn off the main power switch. Turn on
the main power switch again. When
the printer has fully booted up, connect
the USB cable to the printer again.

Windows has already Check whether the computer Open Windows' Device Manager,
configured the USB settings. has identified the printer as and then, under [Universal Serial Bus
an unsupported device. controllers], remove any conflicting
devices. Conflicting devices have a [!]
or [?] icon by them. Take care not to
accidentally remove required devices.
For details, see Windows Help.

The printer does not If the USB cable is Press the operation switch, and then
recognize the USB connected while the printer disconnect the USB cable. When the
connection even when a is turned off, the printer printer has returned to the ready
USB cable is connected. might not recognize the USB condition, connect the USB cable to
connection. the printer again.

33
 6. Troubleshooting

34
7. Installing the Printer Driver Under
Mac OS X
This chapter explains how to install and configure the printer drivers for Mac OS X operating systems.

Installing PPD Files

To print using the printer specific features under Mac OS X, install PPD files.

• You need an administrator name and a password or passphrase. For details, contact your network
administrator.

1. Double-click the [Mac OS X] folder.

2. Double-click the [(brand name)] folder.
3. Double-click the [MacOSX PPD Installer] folder.
4. Double-click the package file icon.
5. Follow the instructions on the screen.

• PPD files will be automatically installed in the following location:

• \Library\Printers\PPDs\Contents\Resources\

35
 7. Installing the Printer Driver Under Mac OS X

Registering the Printer

To use the printer, the printer must be registered in the printer list.
Make sure the printer and computer are connected and turned on, and perform the following
procedure.
For details about how to connect the printer to the computer, see "Connecting the Printer" HTML manual.

• When printing with a USB connection to a Macintosh computer, the printer language does not
change automatically. Use the control panel on the printer to change the printer language to [Auto
Detect] or [PS] before printing.
• The operating procedure under Mac OS X differs depending on the version of the operating
system. Check the procedure described in this manual, and configure the necessary settings
according to the manual for each version.

USB Connection

• Make sure the computer and the printer are connected using the USB cable, and the power of the
devices has been turned on.

1. Start System Preferences.

2. Click [Print & Fax] or [Print & Scan].
3. Click the [ ] button.
4. Click [Default Browser] or [Default].
5. Select the printer that has "USB" indicated in the [Connection] or [Kind] column.
6. Select the printer you are using from the [Print Using:] or [Use:] pop-up menu.
If the printer you are using is not selected in [Print Using:] or [Use:], select its manufacturer, [Select a
driver to use...], or [Select Printer Software...] in the pop-up menu, and then select the PPD file of the
printer. For the location of the PPD files, see page 35 "Installing PPD Files".
7. Click [Add].
If option settings need to be configured, click [Configure...] in the dialog box that appears, and
then configure the option settings.
8. Quit System Preferences.

36
 Registering the Printer

Network Connection

1. Start System Preferences.

2. Click [Print & Fax] or [Print & Scan].
3. Click the [ ] button.
4. Click [Default Browser] or [Default].
5. Select the printer that has "Bonjour" indicated in the [Connection] or [Kind] column.
If the printer name is not displayed, select the icon that corresponds to your network environment
(TCP/IP, etc.).
6. Select the printer you are using from the [Print Using:] or [Use:] pop-up menu.
If the printer you are using is not selected in [Print Using:] or [Use:], select its manufacturer, [Select a
driver to use...], or [Select Printer Software...] in the pop-up menu, and then select the PPD file of the
printer. For the location of the PPD files, see page 35 "Installing PPD Files".
7. Click [Add].
If option settings need to be configured, click [Configure...] in the dialog box that appears, and
then configure the option settings.
8. Quit System Preferences.

37
 7. Installing the Printer Driver Under Mac OS X

Configuring Option Settings for the Printer

Under Mac OS X
1. Start System Preferences.
2. Click [Print & Fax] or [Print & Scan].
3. Select the printer you are using, and then click [Options & Supplies...].
4. Click [Driver], and then configure the settings as necessary.
5. Click [OK].
6. Quit System Preferences.

• If the option you want to select is not displayed, PPD files may not be configured correctly. To
complete the configuration, check the name of the PPD file displayed in the dialog box.

38
8. Updating or Deleting the Printer
Driver
This chapter explains how to update or delete the printer driver.

Updating the Printer Driver

• For driver updates, select a driver that is compatible with the printer and driver type you are using.
An error may result if you select a driver that is not compatible with the printer and driver type.

Windows Operating System

You can download the most recent version of the driver from the manufacturer's Web site. Download the
latest driver, and then perform the following procedure.

1. Open the printer window.

• Windows Server 2003:
On the [Start] menu, select [Printers and Faxes].
• Windows Vista, Windows Server 2008:
On the [Start] menu, select [Control Panel], and then click [Printers] in [Hardware and Sound]
category.
• Windows 7, Windows Server 2008 R2:
On the [Start] menu, select [Devices and Printers].
• Windows 8/8.1, Windows Server 2012/2012 R2:
Click [Settings] on the Charm Bar, and then click [Control Panel]. When the [Control Panel]
window appears, click [View devices and printers].
2. Open the printer properties dialog box.
• Windows Vista, Windows Server 2003/2008:
Right-click the machine's icon, and then click [Properties].
• Windows 7/8/8.1, Windows Server 2008 R2/2012/2012 R2:
Right-click the machine's icon, and then click [Printer properties].
3. Click the [Advanced] tab.
4. Click [New Driver...], and then click [Next].
5. Click [Have Disk...].

39
 8. Updating or Deleting the Printer Driver

6. Click [Browse...], and then select the driver location.

7. Click [OK].
8. Select the machine model, and then click [Next].
9. Click [Finish].
The driver update starts.
10. Click [OK] to close the printer properties window.
11. Restart the computer.

Mac OS X

You can download the most recent version of PPD file from the manufacturer's Web site.
Delete the old version of the PPD file first, and then install the new PPD file. For details about how to
delete the PPD file, see page 41 "Deleting the Printer Driver".

40
 Deleting the Printer Driver

Deleting the Printer Driver

Windows Operating System

Windows Server 2003/2003 R2

1. On the [Start] menu, click [Printers and Faxes].

2. Right-click the icon of the printer you want to delete, and then click [Delete].
3. Click [Server Properties] on the [File] menu.
4. Click the [Drivers] tab.
5. Select the driver you want to delete, and then click [Remove].
6. Click [Yes].
7. Click [Close] to close the print server properties window.

Windows Vista, Windows Server 2008

1. On the [Start] menu, select [Control Panel], and then click [Printers] in [Hardware and
Sound] category.
2. Right-click the icon of the printer you want to delete, and then click [Delete].
3. On the [File] menu, point to [Run as administrator], and then click [Server Properties...].
4. Click the [Drivers] tab.
5. Select the driver you want to delete, and then click [Remove...].
6. Select [Remove driver and driver package.], and then click [OK].
7. Click [Yes].
8. Click [Delete].
9. Click [OK].
10. Click [Close] to close the print server's properties window.

Windows 7/8/8.1, Windows Server 2008 R2/2012/2012 R2

1. On the [Start] menu, click [Devices and Printers].

If you are using a computer that is running Windows 8/8.1 or Windows Server 2012/2012 R2,
click [Settings] on the Charm Bar, and then click [Control Panel]. When the [Control Panel] window
appears, click [View devices and printers].

41
 8. Updating or Deleting the Printer Driver

2. Right-click the icon of the machine you want to delete, and then click [Remove device].
3. Click [Yes].
4. Click any machine icon, and then click [Print server properties].
5. Click the [Drivers] tab.
6. Click the [Change Driver Settings] button if it is displayed.
7. Select the driver you want to delete, and then click [Remove...].
8. Select [Remove driver and driver package.], and then click [OK].
9. Click [Yes].
10. Click [Delete].
11. Click [OK].
12. Click [Close] to close the print server properties window.

Mac OS X

1. Start System Preferences.

2. Click [Print & Fax] or [Print & Scan].
3. Select the printer you want to delete, click the [ ] button.

42
9. Appendix

Trademarks
Adobe and PostScript are either registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or countries.
IPS is a trademark or registered trademark of Zoran Corporation and/or its subsidiaries in the United
States or other countries.
Macintosh, Mac OS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
Microsoft®, Windows®, Windows Server®, and Windows Vista® are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
Monotype is a registered trademark of Monotype Imaging, Inc.
PCL® is a registered trademark of Hewlett-Packard Company.
The proper names of the Windows operating systems are as follows:
• The product names of Windows Vista are as follows:
Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Business
Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
Microsoft® Windows Vista® Enterprise
• The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
• The product names of Windows 8 are as follows:
Microsoft® Windows® 8
Microsoft® Windows® 8 Pro
Microsoft® Windows® 8 Enterprise
• The product names of Windows 8.1 are as follows:
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 Pro
Microsoft® Windows® 8.1 Enterprise
• The product names of Windows Server 2003 are as follows:

43
 9. Appendix

Microsoft® Windows Server® 2003 Standard Edition

Microsoft® Windows Server® 2003 Enterprise Edition
• The product names of Windows Server 2003 R2 are as follows:
Microsoft® Windows Server® 2003 R2 Standard Edition
Microsoft® Windows Server® 2003 R2 Enterprise Edition
• The product names of Windows Server 2008 are as follows:
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise
• The product names of Windows Server 2008 R2 are as follows:
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise
• The product names of Windows Server 2012 are as follows:
Microsoft® Windows Server® 2012 Foundation
Microsoft® Windows Server® 2012 Essentials
Microsoft® Windows Server® 2012 Standard
• The product names of Windows Server 2012 R2 are as follows:
Microsoft® Windows Server® 2012 R2 Foundation
Microsoft® Windows Server® 2012 R2 Essentials
Microsoft® Windows Server® 2012 R2 Standard
Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.

44
INDEX
C Software...................................................................6
Standard TCP/IP port...........................................13
CD-ROM..................................................................6
Supported language...............................................7
Confirming the connection method........................8
Connection fails.....................................................33 T

D Trademarks............................................................43

Delete...............................................................39, 41 U

E Uninstall..................................................................41
Update...................................................................39
Error message........................................................31
USB connection........................................23, 33, 36
I Utilities......................................................................6
Installer.....................................................................5 W
IPP port...................................................................14
Windows print server............................................21
L Windows Server....................................................21
Launcher...................................................................5 WSD port...............................................................16
Local connection......................................................9
LPR port...................................................................15
M
Messages displayed when installing the printer
driver......................................................................31
N
Network connection...................................8, 13, 37
Network printer.................................................8, 21
O
Option settings.......................................................38
P
Parallel connection................................................27
PCL.............................................................11, 13, 21
PostScript 3......................................................13, 21
Printer driver...........................................................13
Printer port type.....................................................13
Q
Quick Install...........................................................11
R
Registering the printer...........................................36
S
SmartDeviceMonitor for Client port..............19, 20

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 MEMO

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MEMO

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 MEMO

48 EN GB EN US M257-8511
EN GB EN US M257-8511 © 2015