SESSION 5_SSG104

QN=1 The most important part of an application letter is the

a. action-promoting close
b. attention-getting opening
c. logical explanation
d. summary of qualifications
ANSWER:

QN=2 How should you best respond to interview questions?

a. Be enthusiastic, honest, sincere, and state your accomplishments in a specific
and positive manner.
b. Embellish your achievements and accomplishments to make sure the employer
remembers them.
c. Say that your achievements and accomplishments are detailed on your resume.
d. Use caution when describing what you have accomplished so you will not
appear to be bragging on yourself.
ANSWER: A

QN=3 Which of the following interview questions is a behavioral question?

a. Where do you want to be in the next five years?
b. What type of work environment, structured or unstructured, is your most
productive work setting?
c. You are younger than most people you will supervise. Do you think that is a
problem?
d. Tell an experience of a time when you faced a major problem in group projects
and how have you dealt with it?
ANSWER: D

QN=4 When developing an application letter, which of the following should not be
added in the opening of the letter?
a. The name of your referee who introduced this job to you
b. Your knowledge about the position or the company
c. Reasons why you find this position interesting
d. Your most significant accomplishments
ANSWER: D

QN=5 Which questions below that a job applicant should prepare to ask during an
interview?
a. Please describe the normal routine of this position in a typical day?
b. How can I gain promotion?
c. When do you expect to make a hiring decision as it is said in the recruitment
advertisement that this position is in urgent need?
d. How much is the salary?
ANSWER: A

QN=6 “I am the first person in my family to complete a Bachelor degree; and now that
I have finished my education, I want to give something back to my family by
getting a good job with a company like yours. I worked part time while
attending school, so I have work experience at food stores. I am a hard worker; I
 grew up on the farm and could drive any kind of machinery.”

This part of an application letter to software developer position is not effective

because_______
a. It uses impersonal salutation.
b. It does not relate to the company needs.
c. It conveys negative tones.
d. It provides the family background of the applicant.
ANSWER: B

QN=7 In a job interview, which of the following answers is most appropriate to answer
the question “Are you planning a family in the near future?”
a. I suppose everyone has a family plan in their own way. What will be will be!
b. May I not answer this over personal question?
c. As an active person in the young generation, I am quite open to this issue, I am
working hard to support my parents first, and then I gaining a high social status
for my future children.
d. Currently I am focused on my career. Although having a family is always a
possibility, it is not a priority at the moment.
ANSWER: D

QN=8 Examples of communication challenges in a global environment are

a. Not understanding cultural differences
b. Differences in time
c. Words that have different meanings and connotations and different language
d. Differences in calling each other by first name or family name
ANSWER: C

QN=9 Which of the following is NOT a requirement of a valid contract?

a. Written on a contract form
b. Competency of parties
c. Offer and acceptance
d. Legal subject matter
ANSWER: A

QN=10 When being asked “please tell us your strengths?” in a job interview, what
should you focus on in your answer?
a. Tell about your academic awards, your successful school projects.
b. Tell about your two key personal qualifications.
c. Tell your work-related accomplishments, mention how your previous supervisor
or manager have pleased with your work performance.
d. Tell about your skills and knowledge and explain how they satisfy the job
requirements.
ANSWER: D

QN=11 Which of the following is NOT the reason for leaders to enable a broader social-
connectedness between employees in the workplace?
a. Psychological wellbeing is at risk, as is cognitive performance, if people can't
socialize at work
b. People with broad organizational knowledge that people like collaborating with
seem to add the most value
c. The act of socializing with other people on a regular basis is increasingly being
seen as necessary for maintaining and increasing the information highways
within the brain. It helps people think better.
d. People with friends at work tend to be happier and more productive
ANSWER: D

QN=12 When doing business in a diverse global environment, you will want to adopt an
open, respectful attitude toward cultural differences of others by doing all of the
following except_____
a. accept other people’s needs for indirectness in communicating as in Asia.
b. open to understanding and be respectful of the different ways people of other
cultures think and feel.
c. sense that your own culture represents one way—and not the only way—to
believe and to do things.
d. rush to an early judgment about the way a business deal is going.
ANSWER: D

QN=13 In order to make good impression, positive words convey optimism and
confidence are
a. regret, sorry, terror
b. trouble, unable, happy
c. wrong, obnoxious, yes
d. willing, thank, appreciate
ANSWER: D

QN=14 Nonverbal behavior that reflects positive attitude is _____

a. moving your knees and your feet toward to door
b. looking at your watch
c. playing with your jewelry
d. leaning your body toward the person with whom you are conversing
ANSWER: D

QN=15 When you conduct a job campaign to obtain employment. After analyzing your
qualifications and job preferences, you will _____
a. start an interview for a job
b. obtain information about employment opportunities
c. email cover letter to potential companies
d. go to gym to prepare good health and appearance for the job interview
ANSWER: B

QN=16 When analyzing your qualifications and job preferences, you will look into your
most positive attributes including
a. your achievements, background, soft skills, professional referees
b. your strengths, weaknesses, interests, skills
c. your accomplishments, education, experience, and personal traits
d. your awards, education, qualifications, hobbies
ANSWER: C

QN=17 When analyzing job preferences, which of the following questions is not
necessary to consider?
a. Do you like working indoors, outside an office environment, or in varied work
 environments?
b. Do you want to work in a large company with a structured work environment, or
do you prefer a small or less-structured company?
c. Do you want to work alone, working with other people or being in charge?
d. Do you want to work in a comfortable and open environment with people who
share the same hobbies and personal life with you?
ANSWER: D

QN=18 The resume opening should include a

a. heading, job or career objective, and a summary of your qualifications.
b. section with information for contacting your references.
c. summary of education.
d. list of special skills, honors, and activities.
ANSWER: A

QN=19 The primary purpose of networking contacts is to

a. ask for their help in finding a job.
b. ask them to serve as a reference for your resume.
c. leave a resume with them.
d. seek their guidance and advice.
ANSWER: D

QN=20 For new college graduates with limited experience, the preferred number of
pages for a resume is
a. one.
b. two.
c. three.
d. four.
ANSWER: A

QN=21 Which of the following interview questions is a behavioral question?

a. Do you like to work alone or with other people?
b. Give me an example of a situation in which you were successful (or
unsuccessful) in motivating someone.
c. What does teamwork mean to you?
d. What is your greatest weakness?
ANSWER: B

QN=22 An interview question that asks about one of your weaknesses would be
answered best by
a. admitting the weakness.
b. asking if it is necessary to talk about weaknesses.
c. naming a weakness and turning it into a strength.
d. saying that you do not have any weaknesses.
ANSWER:

QN=23 Which sentence below is unbiased?

a. Our white boss is going to deliver a speech.
b. Mrs. Nancy is going to deliver a speech.
c. The Jewish lady is going to deliver a speech.
d. Mr. Nando, our city senior, is going to deliver a speech.
ANSWER: D

QN=24 Which of the following is the best content for an answer to the interview
question, “What do you consider your strengths?”
a. Cite your academic record and achievements
b. List 3 specific abilities that you have and explain how they have served you in
the past
c. Refer to your work-related accomplishments
d. Relate your skills and knowledge to the job requirements
ANSWER: D

QN=25 What is career development?

a. It’s a lifelong process in which we become aware of, interested in,
knowledgeable about, and skilled in a career.
b. It’s a key part of human development as our identity forms and our life unfolds.
c. It’s a development process that varies from person to person on the life journey
to discover themselves.
d. All are correct
ANSWER: D

QN=26 What are the four cyclical steps of the career roadmap identifies?
a. Know yourself, Explore and choose options, Gain knowledge and experience,
Put it all together: the job search process
b. Know yourself, Increase income, Gain more business relationship, Put it all
together: the job search process
c. Know the job market, Know leadership, Explore and choose options, Improve
living standard of self and family
d. Know employees’ requirement, Explore your passion, Gain money, Gain social
relationship
ANSWER: A

QN=27 Which of the following is incorrect about resume?

a. A résumé is a “selfie” for business purposes.
b. It is a written picture of who you are—it’s a marketing tool, and a promotion of
you as an ideal candidate for any job you may be interested in
c. The word résumé comes from the French word résumé, which means “a
summary.”
d. Resume is to show to your family what you do for a living.
ANSWER: D

QN=28 Which of the following is optional in a resume?

a. Work experience
b. Education background
c. Job-related skills
d. Hobbies/interests
ANSWER: D

QN=29 What should you put in the Education part in a resume?

a. academic degrees, professional development, certificates, internships
b. most recent jobs you have experience; include the title of the position,
employer’s name, location, employment dates
c. 5–10 skills you have gained in your field
d. Personal contact
ANSWER: A

QN=30 What should you put in the Work experience part in a resume?
a. Academic degrees, professional development, certificates, internships
b. Most recent jobs you have experience; include the title of the position,
employer’s name, location, employment dates
c. 5–10 skills you have gained in your field
d. Personal contact
ANSWER: B

QN=31 What should be written in the Personal Information part in a resume?

a. Email and phone number
b. Health issue
c. Religious belief
d. Gender, height, weight
ANSWER: A

QN=32 What can a student put in his or her cover letter?

a. GPA
b. Soft skills
c. Volunteer works
d. All are correct
ANSWER: D

QN=33 Which of the following advice is NOT suitable for a job interview?
a. Review job description
b. Be confident
c. Come prepared
d. Dress casually
ANSWER: D

QN=34 Which of the following advice is NOT suitable for a job interview?
a. Research the company
b. Research other companies in the same industry
c. Practice answer questions about the job
d. Practice answer questions about personal life
ANSWER: D

QN=35 What should you do right after a job interview?

a. Do nothing
b. Wait patiently for the HR department to call you
c. Send an email to HR department asking about the result of the interview
d. Send thank you email to the interviewer
ANSWER: D
QN=36 Below are questions that a job applicant should prepare to ask during an
interview EXCEPT
a. What are the major responsibilities of the job?
b. Please describe the normal routine of this position?
c. How is job performance evaluated and how often?
d. How much can the company pay me?
ANSWER: D

QN=37 Who do potential employers consider references from as the best type of
references?
a. Your friends
b. Your lecturers or your previous manager
c. Your family
d. Your best friends
ANSWER: B

QN=38 Choose the best answer for the interview question “How old are you?”
a. Old enough to have the knowledge to do the job well but not too old to be
excited about continuing to improve and do it better.
b. 22 years old.
c. Old enough to take this job.
d. My age is written in my resume. I ama very young, active, energetic person.
ANSWER: A

QN=39 An interviewer may intentionally challenge you by asking difficult questions to

………..
a. see how you handle different situations.
b. see you panic.
c. show you the working environment can be stressful.
d. avoid being friendly.
ANSWER: A

QN=40 What is good advice to communicate effectively in a job interview?

a. Using jargon
b. Rambling
c. Keep eye contact
d. Over friendly
ANSWER: C