Connection Guide
{AI4S4}
February 2024
Version 2.7
Connection Guide
1 How to connect using RDP .................................................................................................................... 3
1.1 Establish connection to the central Terminal Server (Windows) ......................................................... 4
1.2 Establish connection to the central Terminal Server (Mac) ................................................................. 7
2 Language and Keyboard Settings on Terminal Server ........................................................................ 14
2.1 Change the language and keyboard.................................................................................................. 14
3 Troubleshooting.................................................................................................................................... 17
3.1 Remote Session Disconnected - License modified ........................................................................... 17
3.1.1 Solution: ...................................................................................................................................... 17
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Connection Guide
1 How to connect using RDP
Objective
Establish connection to the training landscape using the provided Remote Desktop Services
infrastructure.
Please make sure you have a program that supports RDP over https.
in ows e e
tew e e
P H
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Connection Guide
1.1 Establish connection to the central Terminal Server (Windows)
1. Start Remote Desktop on your PC
2. Click on Show Options
3. Select the Advanced tab.
4. Click on Settings
5. Enter the RD Gateway Server i.e.
rdp2.kmudemo.ch
6. Set options according to screenshot.
7. Click on OK.
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Connection Guide
8. Select the General tab.
9. Enter the destination server i.e.
10.0.0.41 and the user information in the
format:
kmudemo\<USER>
(see cheat sheet).
10. Click on Connect.
11. Enter your password and click on OK.
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Connection Guide
12. Accept the settings and click on Yes.
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Connection Guide
1.2 Establish connection to the central Terminal Server (Mac)
1. Click on Launchpad
2. Locate your Microsoft Remote Desktop
App
3. Start Remote Desktop App
Hint:
If it is not installed yet, please install it from
the App Store
4. Click on Add PC to create a new
connection
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Connection Guide
5. Start entering your details
6. Click on Gateway
7. Click on Add Gateway
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Connection Guide
8. Enter the information as shown i.e.
rdp2.kmudemo.ch
9. Click on User account
10. Click on Add User Account
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11. Enter your credentials according to
cheat sheet
kmudemo\<USER>
(see cheat sheet).
12. Click on Add
13. Click on Add to finish your Gateway
configuration
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Connection Guide
14. Click on User account
15. Select the same user account you just
created.
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16. Select options according to screen shot.
17. Click on Add
18. You now have a defined connection.
19. Double-Click on the kmudemo TS
connection to establish a session.
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Connection Guide
20. Accept the certificate warning and click
on Continue.
21. You are now connected to the Terminal
Server.
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Connection Guide
2 L ngu ge n Ke bo ettings on Te min l e e
2.1 Change the language and keyboard
1. Click on the language bar
2. Choose your preferred language
(predefined languages)
3. Click on Language preferences to add
other settings
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Connection Guide
4. Click Add to select the language of your
choice.
5. Click on your preferred language
6. Click Options to select the keyboard
layout.
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Connection Guide
7. Add or select your preferred keyboard
layout
8. Switch among the different options to fit
your needs.
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Connection Guide
3 T oubleshooting
3.1 Remote Session Disconnected - License modified
If you suddenly get this error:
The remote session was disconnected because the remote desktop client access license stored on this
computer has been modified
3.1.1 Solution:
The steps you must follow are:
• Edit the registry (if you have no clue how, please stop reading and ask someone from IT to do it
for you)
• Just to be sure, backup the registry or create a restore point
• Delete the key located at:
HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing
Now the next time the client connects to the server, it will obtain another license.
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