UNIVERSITY OF THE PEOPLE
MASTERS IN BUSINESS ADMINISTRATION
COURSE:
BUS 5115-01 – BUSINESS LAW, ETHICS AND SOCIAL
RESPONSIBILITY - AY2023-T5
Written Assignment 2
COURSE INSTRUCTOR: Dr. John Halstead
June 26th, 2023.
INTRODUCTION -
The case study, Conflicting Clients between Jennifer Grace, a First year member of her CPA
firm’s management group who is working on the annual audit for Coshocton National Bank and
Tom Ward, who is the CFO of Fantastic Developments, Inc., a client of Coshocton National
Bank (CNB) requesting for a loan from the bank.
Jennifer Grace while working on the annual audit of Coshocton National Bank (CNB)
discovered that Fantastic Developments, Inc. had been selected for a loan confirmation because
of their declared financial position and operating profitability. Jennifer Grace who had done an
audit for Fantastic Developments Inc. in the prior year knew that the financial position of the
company has been a struggling one for a couple years and has been incurring debts.
To get a better clarification, Jennifer contacted the CFO of Fantastic Developments Inc., Tom
Ford for clarification on the company’s miraculous turnaround. She did not get a better
clarification as to how the turnaround took effect but she got to know from the CFO that the
company got another audit firm for its audit needs and apologized for his oversight on not
informing Jennifer Grace about the change.
This new information further confirms the suspicions of Jennifer Grace on the financial position
of Fantastic Development Inc. that it may be fraudulent as well as a possible ignorance of the
bank to its clients’ financial position that could qualify them for a loan.
ETHICAL ISSUES -
Ethical issues are concerned with what is right and wrong, good and bad and how we use that
information to decide our actions (Moneysingh, ND). In this case of conflicting clients, the
ethical issues are as follows;
1. Jennifer Grace can report her suspicion through her company to CNB or report her latest
findings directly to CNB but it is unprofessional to disclose financial information of a
former client.
2. Legally speaking, Jennifer should not disclose Fantastic Developments Inc. financial
position with outsiders without the approval of Fantastic Developments Inc.
3. Even though Jennifer is aware of Fantastic Developments Inc. financial position, she has
no prove that the company’s present financial position has not picked up.
What could be ethically right for Jennifer to do is to fulfill her obligations to her current
engagement with Coshocton National Bank by informing the bank of a possible deceit from
FDI’s financial document. This will save the bank from a bad potential loss through the loan
request from FDI and also save the bank’s stakeholders. This can only be achieved by Jennifer
breaking confidentially rule as she is not under any contract with Fantastic Developments Inc.
On the other hand, if Jennifer’s suspicion turns out true, FDI will lose its loan request from CNB
which may result in the worst case a close down of business for FDI which will sadly affect
FDI’s stakeholders and employees.
STAKEHOLDERS –
A stakeholder is a party that has an interest in a company and can either affect or be affected by
the business (Jason Fernando, 2023). The primary stakeholders in a typical corporation are
its investors, employees, customers, and suppliers.
The stakeholders in this case are:
Jennifer Grace auditing company, the auditing company’s management as well as its
staff.
Coshocton National Bank (CNB), its employees, management, customers and
investors/shareholders.
Fantastic Developments Inc., its employees, management, customers and
investors/shareholders.
Whatever ethically right or wrong decision taken as regards this case will affect the above
stakeholders positively or negatively.
POSSIBLE ALTERNATIVES –
Utilitarianism is an ethical theory that says that the right thing to do in any situation is
whatever will “do the most good” (that is, whatever will produce the best outcomes) taking
into consideration the interests of all concerned parties (Chris MacDonald and Alexei
Marcoux, ND). From the utilitarian perspective, Jennifer can let her suspicion slide without
informing any of the parties. This decision will enable FDI receive the loan it bided for and
likewise a possible increase in profit for CNB. This may be an ethically wrong approach as it
could mean FDI is getting away with financial fraud.
The Rights Perspective approach stipulates that the best ethical action is that which protects
the ethical rights of those who are affected by the action. It emphasizes the belief that all
humans have a right to dignity (Sheila Bonde and Paul Firenze, 2013). From this approach
what is ethical is for Jennifer to inform the audit firm of her suspicion on FDI’s false
financial position since the audit firm’s current obligation is to CNB. The management of the
audit firm can take up the investigation on FDI’s claim on its financial position and if
Jennifer’s suspicion is not clarified, then the bank can be informed about Jennifer’s
suspicion. Though this decision violates the professional code of conduct for professionals on
confidentiality, but since Jennifer or the audit firm is not in any way obligated to FDI and as
the auditor for CNB, it is Jennifer’s obligation to disclose her findings with the bank.
The ethics of justice constitutes an ethical perspective in terms of which ethical decisions are
made on the basis of universal principles and rules, and in an impartial and verifiable manner
with a view to ensuring the fair and equitable treatment of all people (Annatjie Botes, 2001).
In this case, if FDI is guilty of falsifying its financial position in other to get a loan, it will
mean they have contradicted the ethical business practices that percepts that organizations
should undertake their businesses morally by ensuring that they preserve justice, employee
freedom, and safeguard human dignity (Ciulla, 2004). To clear the suspicion of Jennifer
Grace, the just thing is to inform the bank to take necessary steps to make sure every loan
applicants tenders a true representation of their financial position before loans can be
approved.
PRACTICAL CONSTRAINT –
The practical constraint Jennifer may face will be on how to get a tangible evidence that FDI
actually falsified its financial document presented to CNB for the loan applied especially if
FDI is not a public limited liability company that is mandated by law to publicize its financial
position to the public.
Secondly, Jennifer will have to make sure she does not go against her company’s policy on
client confidentiality. She must have to involve the management of the audit firm and
compliance team if she can get an exception due to this case.
If Jennifer’s suspicion turns out to be false after bringing her suspicion to the notice of the
bank without doing her due diligence, she may be termed incompetent and can possibly lose
her job.
SPECIFIC ACTION –
Based on the several scenarios and constraints in this case, I will recommend that Jennifer
Grace tenders her suspicion and findings to the management team of her audit firm. In other
not to disclose its previous client’s financial information, the management of the audit firm
could advice CNB on the reports they should accept from clients who are applying for loan
such as an audited financial statement that a certified public accountant has reviewed and
determined that the financial statement is free from error.
REFERENCES
From A comparison between the ethics of justice and the ethics of care, Annatjie
Botes, 2001, December 25. https://onlinelibrary.wiley.com/doi/abs/10.1046/j.1365-
2648.2000.01576.x.
From Making Choices: A Framework for Making Ethical Decisions, Sheila
Bonde and Paul Firenze, 2013, May. https://www.brown.edu/academics/science-
and-technology-studies/framework-making-ethical-decisions#:~:text=The%20Rights
%20Approach&text=This%20approach%20stipulates%20that%20the,have%20a
%20right%20to%20dignity.
From Justice Theory: Business Ethics, Utilitarianism, Rights, Caring, and Virtue,
IvyPanda, 2022, June 19. https://ivypanda.com/essays/business-ethics-utilitarianism-
rights-justice-caring-and-virtue-theories/.