IDEAS Copyright © 2024 The Author

IDEAS is licensed under CC-BY-SA 4.0 License

Journal of Language Teaching and Learning,
Linguistics and Literature
ISSN 2338-4778 (Print) Issued by English study program of IAIN Palopo
ISSN 2548-4192 (Online)
Volume 12, Number 1, June 2024
pp. 530 - 544

Students’ Perception Towards the Use of ELSA

Speak App for Speaking Practice
Alsuna Nabilah1, Davina Azhaar2, Annindya Putri Syarifatunnisa3, Tahira Az-Zahra4, Atik
Yuliyani5
alsunanabilah2002@[Link]
1Pendidikan Bahasa Inggris, Universitas Syarif Hidayatullah Jakarta, Banten

2 Pendidikan Bahasa Inggris, Universitas Syarif Hidayatullah Jakarta, Banten

3 Pendidikan Bahasa Inggris, Universitas Syarif Hidayatullah Jakarta, Banten

4Pendidikan Bahasa Inggris, Universitas Syarif Hidayatullah Jakarta, Banten

5Pendidikan Bahasa Inggris, Universitas Syarif Hidayatullah Jakarta, Banten

Received: 2023-12-29 Accepted: 2024-05-01

DOI: 10.24256/ideas. v12i1.4742

Abstract
The rapid advancement of technology in recent years has integrated into language learning.
Therefore, this study investigates the students’ perception of the use of the ELSA App in
speaking practice skills. A qualitative design was chosen for this research and the data
were collected through a close-ended and open-ended questionnaire. This research used a
random sampling of participants from the English Education Department in UIN Syarif
Hidayatullah Jakarta who use the ELSA Speak App to improve their speaking skills. The
result of this study showed a positive perception in the use of the ELSA Speak App that the
ELSA App’s features are able to help students in speaking practice.

Keywords: ELSA Speak; perception; speaking practice

Introduction
In the 21st century, English has been deemed important, widely spread
worldwide, and developed as an international language for educational, economic,
social, and technological purposes. English plays a vital role in international
communication skills as a global language. Bangun (2018), mentioned that one of
the essential aspects of communication is the mastery of language, especially
mastery of the speaking skills, which are to be mastered by L2 students in English
as part of the four skills. According to verbal language, it includes speaking, which
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involves interaction with humans. Generally, speaking is defined as the expression

of something in spoken language. Brown (2001), stated that speaking is a
cooperative procedure of creating meaning that includes the creation, confirmation,
and handling of information. Learning speaking is the most crucial ability for
learning a foreign or second language among the four essential language abilities.
This is in line with Antonio et al., (2006), who stated “Speaking is considered the
most important of the four language skills of English.” Brown & Yule (1983), stated
that “Speaking is the skill that the students will be judged upon most in real life
situations”.
However, in Indonesia which uses English as a foreign language, students still
face many challenges that constrain their English-speaking development such as a
lack of self-confidence, do not dare to speak in English, afraid of being wrong, and
the environment that does not support learning process (Prayudha.S & Pradana,
2023). In practicing speaking skills, learners tend to feel a lack of confidence in
performing their conversation in English especially, practice in front of the class. As
Inayah & Lisdawati (1970), stated learners are formed with no motivation to learn
English because of their low self-confidence. In addition to the learners feel a lack
of confidence, most learners are not being brave in speaking English. This is caused
by having little experience and there are no habits so learners do not have good
preparation in showing their speaking ability. Most students also feel afraid of
being wrong in showing their speaking ability. Prayudha.S & Pradana (2023),
stated that speaking in English is felt by students to make it seem as if mistakes are
being made, so they are afraid to speak and practice in English. This connects with
the findings of Fatimah et al., (2021), who mentioned that fear of starting a
conversation in English was experienced by many students due to the difficulty in
pronouncing English words arising from differences in the pronunciation of the
alphabet or words between Indonesian and English, leading them to be afraid to
speak English. In practicing English conversation, learners tend to feel difficulty
because the environment does not support their speaking practice process.
Students' habits in practicing the use of English are greatly influenced by a good
learning environment (Prayudha.S & Pradana, 2023) but in reality, practicing
speaking skills only occurs in schools and causes little opportunity to practice their
speaking skills (Sormin, 2018).These are some of the challenges that students face
in their process of practicing and mastering speaking.

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Students’ Perception Towards the Use of ELSA Speak App for Speaking Practice
Therefore, technology emerges to be one of the solutions to these challenges.
The rapid advancement of technology in recent years has opened up new horizons
for educators, enabling them to leverage technology for educational purposes. This
trend has led to the widespread integration of technology, particularly
smartphones, into language learning. These phenomena underscore the
transformative impact of technology on education and its growing significance in
the lives of learners worldwide such as in the field of English Education. ELSA
(English Language Speech Improvement Assistant) Speak App is one of the
technology examples used for educational purposes. The widespread availability of
this app enables the users to engage in learning activities at any location and any
given moment, especially for EFL learners who face difficulties in demonstrating
their oral proficiency and encounter many challenges, such as the complex process
of locating a suitable partner or tools to practice their speaking skills easily. ELSA
Speak App provides many features such as daily conversation, improved
pronunciation from basic to advanced levels, and practice speaking with the topic
we are interested in. It also provides AI technology that is very interactive and can
give questions and feedback. It has two sides that offer serious or fun content for
practicing students’ speaking skills.
As individuals engaged in the process of language learning, we encounter
challenges in locating suitable conversational partners to enhance our oral
proficiency. The ELSA App offers a range of functionalities that facilitate the
development of language learners' speaking abilities. Among the other facilities
provided are: the variety and interesting of learning topics as practice material that
can be adjusted to the English skill level of the users. This application also offers
constructive feedback through AI features to assist learners in enhancing their
speaking skills, rather than solely relying on individual practice. It seeks to
demonstrate that utilizing this tool can facilitate as a partner in English-speaking
practice.
What has been done by several researchers in previous research about the
perception of the ELSA Speak App, such as Dini et al., (2021), only emphasizing
students’ motivation and how students engage in the classroom when using the
application for speaking. The other researchers also more concerned about how
the application works on pronunciation, such as Nguyen & Pham (2022), focusing
on feedback from ELSA speak in the form of correct pronunciation correction if
there is a pronunciation that needs to be repeated to the user. However, there is no
specific explanation of how the ELSA Speak app is used in practicing speaking
based on students’ views of points. Moreover, this research aims to know students’
perceptions of the use of the ELSA Speak App for speaking practice by addressing
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a question (1) How is students' perception of using the ELSA Speak App for
practicing speaking?

Method
The study designs
The research used the qualitative design to discover the students’ perception
towards the use of the ELSA Speak App for speaking practice. Creswell & Poth
(2017), defines qualitative research design as the collection and analysis of
measures of specified factors within a research problem using a set of methods and
processes. The methodology of the research encompasses the categorization of the
study into various types such as descriptive, correlational, semi-experimental,
experimental, review, and meta-analytic. It also includes the specification of the
sub-type, such as descriptive-longitudinal case study, as well as the identification
of the research problem, hypotheses, independent and dependent variables,
experimental design, and, if relevant, the methods for collecting data and the
statistical analysis plan.
The subject of the research
Ten students from the English Education Department in UIN Syarif
Hidayatullah Jakarta who used the ELSA Speak App for speaking practice are
selected based on criteria of minimal usage of the application for one week.
Data collection techniques and instrument development
Data was taken using a questionnaire is a method used to collect data by
posing a series of questions to participants with the purpose of acquiring
information. This study used an online questionnaire using Google Forms. An
online questionnaire was used due to its practicality and could be filled at any time
and in any place, and our participants could take time for them to read each
questionnaire and answer them meticulously. A close-ended questionnaire was
employed to gather replies from the participants, which are very likely to reflect
their perspectives. The questionnaires are divided into two parts as follows:
In the first part, the participants were asked to fill in their personal
information including name, student ID, semester, WhatsApp number, and email
address. Next, participants were asked about their perception of the use of the
ELSA for speaking practice. This part used a five-point Likert scale (5 for strongly
agree, 4 for agree, 3 for neutral, 2 for disagree, and 1 for strongly disagree).
Following each Likert-scale inquiry, participants are also presented with the open-
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Students’ Perception Towards the Use of ELSA Speak App for Speaking Practice
ended query: "Why did you choose the answer?"
The Likert scale questionnaire part contained 15 items from two sub-
indicators consisting of the experience of using the ELSA Speak App (10 items), and
the speaking English practice impact while using the ELSA Speak App (5 items).
The statements are adapted from Shafira & Rosita (2022). The questionnaire was
written in English as our participants are students from the Department of English
Education, and they already have fairly high knowledge to understand and respond
to English-based questionnaires.
Data analysis techniques
The researcher used Thematic analysis (TA) because these techniques are
suitable for our research. According Clarke & Braun (2017). Thematic analysis (TA)
is a method for identifying, analyzing, and interpreting patterns of meaning
(‘themes’) within qualitative data. Thematic analysis (TA) can be used to identify
patterns within and across data concerning participants’ lived experiences, views
and perspectives, and behavior and practices; ‘experiential’ research which seeks
to understand what participants think, feel, and do. This method relates to this
research purpose to know Students' perception towards the use of the ELSA App in
speaking practice.
Results
Students perceive the use of the ELSA Speak App in their speaking practice
Table 2. Students “Perception Towards the Use of The ELSA for Speaking Practice

No. Statement Response Short

Explanation
SD D N A SA

1. The variety of learning 0% 0% 0% 70% 30% The participants

topics offered by ELSA agree that the
Speak is diverse and ELSA App
interesting provides a
diverse and
interesting topic
that they can use
in practicing
speaking skills.

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2. The ELSA Speak App 0% 10% 10% 40% 40% The participants
provides Time most likely felt
Flexibility. Offer you the the freedom to
duration and study choose the time
hours that can be freely when they
selected wanted to
practice and not
which was easy
and free to use.

3. There is satisfaction in 10% 0% 20% 20% 50% The participants

the variety of exercises almost certain to
and content availability strongly agree
that they get
satisfaction in
diverse topics
provided by the
ELSA app which
are related to
real-context life.

4. You find the ease of 0% 0% 0% 40% 60% The Participants

using the application agreed that it was
for speaking practice easy to use the
ELSA Speak App
for speaking
practice.

5. The ELSA Speak App 10% 30% 20% 30% 10% The Participants
can replace a human think that the
speaking partner ELSA App aids
practice but can’t
replace the depth
of human
interaction for
speaking
practice.

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Students’ Perception Towards the Use of ELSA Speak App for Speaking Practice

6. The ELSA Speak App 20% 30% 30% 10% 10% The participants
study time reminder most likely think
makes you feel that the ELSA app
disturbed provides non-
intrusive
progress
reminders.

7. The ELSA Speak App 10% 0% 10% 50% 30% The participants
subscription offer is too find the ELSA
expensive for you App is expensive
but worth the
high cost due to
its value
standard
features.

8. You feel bored when 10% 50% 10% 30% 0% The participants
using the ELSA Speak are not going to
App in the long term be bored because
the ELSA App
provides a
diverse subject
and activities
that can hinder
boredom in the
use of the app.

9. You find it difficult for 40% 60% 0% 0% 0% The ELSA App is

the operational use of generally easy to
the ELSA Speak App use and
accessible for all
users.

10. The ELSA Speak App 50% 30% 20% 0% 0% The participants
often experiences never have
technical problems or encountered any
errors errors while

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using the ELSA

App

11. There are many 30% 50% 10% 10% 0% In most of the
inaccuracies or ELSA app
inconsistencies in the feedback, there
feedback provided by are no
the ELSA Speak App inaccuracies and
inconsistencies
provided.

12. The ELSA Speak App 0% 20% 20% 30% 30% The participants
made you more are likely to see
confident in your the progress and
English-speaking feel confident in
ability producing
English words.

13. The ELSA Speak App 10% 0% 10% 30% 50% The participants
encourages you to strongly agree
improve your English that the ELSA
pronunciation and Speak App
fluency encourages them
to improve their
English
Pronunciation
and fluency.

14. You feel frequently 30% 10% 40% 10% 10% The participants
unmotivated in practice possibly hold
speaking English using differing
the ELSA Speak App opinions
regarding their
lack of
motivation in
utilizing the

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ELSA Speak App,

which can be
caused by
restricted access
to its features
and external
commitments.

15. You will recommend 10% 0% 10% 20% 60% Participants

the ELSA Speak App to strongly agree
other English learners that they will
for speaking practice recommend the
ELSA Speak app
to other English
learners for
speaking
practice.

Based on the questionnaire results, the ELSA App has a positive impact in
students’ experience. The participants strongly agree that the ELSA App provides a
diverse and interesting topic that they can use in practicing speaking skills
including ELSA AI, practice daily lessons, focusing on pronunciation, and plenty of
games that can entertain them while learning. In learning flexibility, there are no
limitations on time to use it. Moreover, they find independence in selecting the time
and no need for money or a premium plan to set the timeline. Regardless of
selecting a free time, most of the participants are also aware from what the
questionnaires showed that the topics are diverse and related to real-life context,
structurally, and there is an entertainment side that makes learning exciting. The
ELSA Speak App is generally easy to handle and use. It is user-friendly and very
accessible, even for older individuals. On the other hand, the participants choose to
be neutral about statement that said that ELSA Speak App can replace human
speaking partner. The ELSA Speak App aids practice but can’t replace the depth of
human interaction for speaking practice.
The statement about the ELSA Speak App study reminder is disturbing, the
participants tend to disagree. 3 participants disagree that the study reminder is
disturbing, and 3 other participants feel neutral about the statement. The ELSA app
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provides non-intrusive progress reminders. These reminders may be easily

managed by users which can be adjusted to their need, designed to track learning
progress and time spent on the course without causing any significant disruption.
On the statement about the ELSA Speak App subscription offer, the participants are
tending to agree that the offer is too expensive for them. 5 out of 10 participants
said that they agree with the statement. The participants are university students
who mostly do not have a salary yet so they said that the offer is not worth it.
Despite the high cost of the ELSA app's membership, some participants still find it
beneficial to use the app because of its valuable standard features. On the statement
about the ELSA Speak App creating boredom for long-term use, the participants are
most likely to disagree with the statement. 5 out of 10 participants disagree that
the ELSA Speak App can create boredom for a long period of time. The ELSA app
provides a diverse range of subjects and activities, creating an interesting
experience and decreasing boredom. On the statement that the ELSA Speak App is
difficult to use, most of the participants disagree. 6 of 10 participants disagree that
the operation of the ELSA Speak App is difficult to use. On the statement about the
technical problem in the application, most participants are mostly tending to very
disagree with the statement. Most of the participants never encountered any errors
while using the ELSA App.
In the feedback case of the ELSA app, the questionnaire demonstrates that the
users experience having a suitable income for what they are being required The
ELSA speak app provides interactive lessons that use speech recognition
technology to analyze the users' pronunciation and provide feedback on how to
improve it which is very good based on participants’ responses to this feature. The
participants tend to agree the ELSA app gives confidence in generating English
words because the ELSA app also focuses on pronunciation and teaches them to
speak like actual native speakers. Besides that, the ELSA app encourages people to
be fluent in pronouncing words. The questionnaire proves that from 10
participants, 4 of them stated neutral and 3 of them strongly disagreed with feeling
unmotivated in practice speaking using the ELSA app. There are internal and
external factors that affect the participants' feeling unmotivated when using the
ELSA Speak App. Internal Factors: the features in ELSA Speak App not all can be
accessed so they are limited in exploring the material for practice. External Factors:
They felt busy and seldom used the ELSA speak app for practice. Even though not
all features can be accessed, the participants found the ease of using the learning
application. On the last statement that the ELSA Speak App is recommended for
other English learners for speaking improvement by the participants, most of the
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respondents strongly agree. 6 of 10 participants strongly agree that they will
recommend the ELSA Speak App to other English learners for speaking skills
improvement where ELSA Speak App may provide teaching elements in the
application that help users in their practice.

Discussion
The findings of the present study from qualitative data revealed that the
majority of the respondents have positive perceptions of using ELSA speak to be
their English-speaking practice. The ELSA App provides a diverse and interesting
topic that they can use in practicing speaking skills. The participants mostly agree
with this statement, a lot of features are provided by the ELSA speak app, especially
in practicing speaking skills. The application suggests from the first step like being
fluent in pronunciation. Therefore, the speaking skill will come up in developing
English skills. Moreover, the topics are also diverse and interesting which relate to
our real-life context. This is supported by Rolisda & Agnira (2022), who stated that
the ELSA App has interesting designs, various features, and an interactive user
interface, so the users will feel less bored and more motivated during the learning
process. Sarmita Samad & Aminullah (2019), in their research also stated that ELSA
Speaking is one flexible program that provides some interesting features, such as it
is designed to exercise the learners to say the words correctly such as vowels,
consonants, and word stress.
Additionally, there are no inaccuracies or inconsistencies in the feedback
provided by the ELSA Speak App. ELSA Speak App may correct the mistakes that
are suitable for what the users are required to do. The participants stated the ELSA
application’s feedback usually even corrects the mistakes you make without failing
to detect them. This is in line with Dini et al., (2021) showing that Elsa Speak is
particularly useful in terms of the instant feedback provided to the users. Rolisda
& Agnira (2022), in their research, also stated that ELSA Speak could help them
identify their weaknesses in pronunciation as they would get precise feedback
instantly from the application. This immediate feedback is highlighted as valuable
aspect by participants. Moreover, with the suitability of the feedback acceptance,
the ELSA Speak application show can make the users more confident in their
English-speaking skills. This shows that respondents find it easy to practice their
speaking skills with the help of the ELSA App as a practicing partner which makes
them feel self-confident about speaking in English. This is in line with Karim et al.,
(2023) in his research that said ELSA Speak is an excellent tool for learning English
which can improve the users' speaking ability, and make them feel more self-
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confident in their English-speaking abilities due to this app as their partner in

practicing speaking.
However, instead of just focusing the speaking skills, the ELSA App shows
pronunciation improvement, based on the students' questionnaire this is in line
with Kholis (2021), in his research affirmed that ELSA Speak could engage the
students in learning pronunciation and thus effectively improve their
pronunciation skills as the crucial aspect in speaking skill. This is in line with
Srakaew (2021), in his research, which stated that pronunciation is an important
part of the English language which helps in communicating well, helps in achieving
success in the US classroom, boosts language learners' confidence, and even helps
their children's socialization. Using the ELSA Speak application can be used to help
students in pronunciation practice. The participants not only agreed in the
knowledge field but also they found the ease of using this application, feel engaging,
and enjoyable, making it an effective learning tool, and this is in line with Rismawati
et al., (2022) in her research that stated ELSA Speak app also could make the users
more easily practice some words and sentences where they were more enjoyable
to learn the material and it was easy to play with this app.
From the advantages of ELSA that have been mentioned, it has been shown
that The ELSA Speak App is highly recommended by the respondents for other
learners who need tools as a partner in speaking practice. This is in line with Karim
et al., (2023), in their research the result indicated that the ELSA Speak App is a
great tool and highly recommended by the respondents to other students who wish
to enhance their pronunciation and improve their speaking performance. The ELSA
Speak app has been proven to help non-native English speakers improve their
language skills, therefore students should further explore the impact of long-term
use, compared to other tools, and its effectiveness on various learner populations
to understand its efficacy in English autonomously. Taqy (2021), emphasized that
the ELSA Speak is an application that is suitable for autonomous learning which
providing students with the opportunity to improve their language skill
independently.
Conclusion
English Foreign Language learners face challenges in demonstrating oral
proficiency. The ELSA Speak App's multifaceted features, including customized
speaking practice, pronunciation enhancements, AI-guided interactive feedback,
and a wide selection of content, address the complexities faced by learners who
want to improve their speaking skills with additional practice tools. With the
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emphasis on using ELSA in speaking contexts, this research underlines the
important role of this application as a tool to practice and improve students'
English-speaking skills. This research highlights the overwhelmingly good
comments for the ELSA Speak App, specifically emphasizing its wide range of topics,
extensive functionality, and accurate feedback. Users value its emphasis on
pronunciation, supported by prior research. This research recommends that
learners who want to enhance their speaking skills should investigate the long-
term effects and possibility of using it as a speaking partner. These findings are
consistent with earlier research. The survey of the participants demonstrated that
the ELSA speak app is helpful in practicing speaking skills, which includes the
features of the app and the contents. In addition, other future researchers can
consider using an experimental research design to see the perception in students’
speaking performance after using the ELSA Speak App. The research can use the
same context which is at the English Education Department of UIN Syarif
Hidayatullah Jakarta. The study may shed some light on the continuity and success
of speaking learning in the English Education Department.

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