ABOUT
US:
T echsharks is the best digital marketing company in Delhi. Here, we
do all the digital work your business needs to grow online. We work from scratch and
combine creativity with proven techniques to build a strong foundation so your brand
blooms heavily. We, at Techsharks are already revolutionizing the competitive market
of this digital realm. Our expert team drives your success with over a decade of
experience. We’ve got skilled Designers, Writers, Developers, Marketing team, andSales
team all in one place. There is no question of compromises with Quality as we never
outsourcethe business work of our clients.
WORKING DAYS: Monday to Saturday
WORK TIMINGS: 10:00 AM - 7:00 PM
LOCATION: A-1, 3rd Floor Raja Garden, Crossing, Rajouri Garden, New Delhi, Delhi
110027
SELECTION PROCEDURE:
Round 1 - Group Discussion (On the basis of number of Candidates)
Round 2 - Personal Interview
DATE OF JOINING: Immediate Basis (Will be informed)
POSITION –: CLIENT RELATIONSHIP MANAGER
As a Client Relationship Manager, you will be responsible for building and
maintaining strong relationships with clients to ensure their satisfaction and
loyalty. You will act as the primary point of contact, addressing their needs and
working closely with internal teams to deliver exceptional service.
Key Responsibilities:
Develop and manage relationships with key clients, understanding their business
needs and objectives.
Serve as the main point of contact for client inquiries, issues, and feedback.
Collaborate with internal teams (sales, marketing, and product development) to
align client needs with company offerings.
Monitor client satisfaction and proactively address any concerns or issues.
Conduct regular check-ins and performance reviews with clients to assess service
levels and identify opportunities for improvement.
Prepare and present reports on client performance metrics and insights.
Identify upselling and cross-selling opportunities to maximize account potential.
Stay informed about industry trends and competitive landscape to better serve clients.
Participate in client meetings and events to strengthen relationships and gather feedback.
Qualifications:
Bachelor’s degree in Business, Marketing, or a related field.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficient in Microsoft Office Suite.
Ability to work independently and as part of a team.
Strong organizational skills and ability to manage multiple clients simultaneously.
CTC – UPTO 4 LPA + Variable
