A L C T E L
Alcatel OmniPCX 4400
SECTION 7
Callback request follow up
toward unplugged attendant
Ed.01
A L C T E L
Alcatel OmniPCX 4400
Section 7 - Callback request follow up toward unplugged attendant
Section 7 - Callback request follow up toward unplugged attendant
SUMMARY
Follow-up of a call-back request towards unplugged attendant
General information ....................................................................................... 7. 3
1. Overview ................................................................................................ 7. 3
2. Operation............................................................................................... 7. 3
Ed.01 Ref.3BA19919ENAA 7.1
A L C T E L
Alcatel OmniPCX 4400
Section 7 - Callback request follow up toward unplugged attendant
7.2 Ref.3BA19919ENAA Ed.01
A L C T E L
Alcatel OmniPCX 4400
Section 7 - Callback request follow up toward unplugged attendant Follow-up of a
call-back request towards unplugged attendant
General information
44A01611020A000AAEN
Follow-up of a call-back request towards unplugged attendant
General information
Edition: 01
1. Overview
When an attendant has left a callback message on a local set, after consulting the message, the set
may call the attendant back.
Note: An attendant on the network is not allowed to leave a callback message
2. Operation
2.1. Up to R4.1
When the attendant is called back, she may be:
- plugged in:
in this case, when conversation begins, the callback message is deleted.
- unplugged:
in this case, the call is rejected with “inaccessible” as cause and no overflow attempt.
2.2. From R4.1.1
When the attendant is called back, she may be:
- plugged in:
in this case, when conversation begins, the callback message is deleted.
- unplugged:
in this case, the call overflows according to the attendant’s Call Distribution Table (CDT) and, when
conversation with the CDT item begins, the callback message is deleted.
Note: The CDT item can be a set or another attendant (on the network or not).
Ed.01 Ref.3BA19919ENAA 7.3
