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SECTION 5

Interphony

Ed.01
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Section 5 - Interphony

Section 5 - Interphony

SUMMARY

Interphony
Functional description ..................................................................................... 5. 3
1. Overview ................................................................................................ 5. 3
2. Ergonomic factors .................................................................................. 5. 4
3. Starting the voice intercom service........................................................ 5. 5
4. Recording ............................................................................................... 5. 6
5. CPU switchover....................................................................................... 5. 6
6. Interoperation........................................................................................ 5. 7
Management ................................................................................................... 5. 9
1. System parameter.................................................................................. 5. 9
2. Create prefix .......................................................................................... 5.10
3. Managing users ..................................................................................... 5.10
4. Managing monitoring circuits on a GPA board..................................... 5.11
5. Voice intercom server ............................................................................ 5.12
Use................................................................................................................... 5.15
1. Activating/deactivating the service ....................................................... 5.15
2. Activating loops ..................................................................................... 5.15
3. Interaction between point-to-point calls and loops .............................. 5.17
Maintenance.................................................................................................... 5.21
1. Supervising loops................................................................................... 5.21

Ed.01 Ref.3BA19919ENAA 5.1

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5.2 Ref.3BA19919ENAA Ed.01

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Section 5 - Interphony Interphony
Functional description

44A01801000A042AAEN

Interphony
Functional description
Edition: 01

1. Overview

The voice intercom service is based on the use of loops (intercom loops) that group several users located
on a same ABC network.

The voice intercom service enables the user to:

- Permanently connect in monitoring mode to the loop(s) he subscribes to: in this case, he hears
users speaking but cannot speak.

- Connect in traffic mode to a loop: he is then heard by other users connected to this loop.

- Make or receive point-to-point calls (calls other than the voice intercom loop connection).

A voice intercom user can subscribe to several loops (27 maximum). Loops are configured by mana-
ging the set intercom profile. To connect to loops, the user uses a monitoring circuit. This is connected
to the voice intercom servers and ensures mixing of calls from the different loops and any point-to-point
calls. The monitoring circuit is supported by a GPA board DSP located on the same node as the user.
The voice intercom server is supported by a GPA board DSP located on the node where the server is
declared.

Point-to-point calls are made using multiline keys. A user can make or receive a point-to-point call
while monitoring one or more loops. However, the user cannot have a traffic mode connection to a
loop at the same time.

A voice intercom user must have a multiline 4035 or 4037 (IP-Phone) type set either with or without
an extension keypad.

A flow separation system parameter enables users (when not in hands-free mode) to hear:

- In the handset, the point-to-point conversation or the traffic mode loop.

- From the loudspeaker, monitored loops.

Voice links for a user’s voice intercom loop or monitoring circuit can be recorded.

Ed.01 Ref.3BA19919ENAA 5.3

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Interphony Section 5 - Interphony
Functional description

Voice Voice
intercom intercom
loop 1 loop 2
Recorder

Monitoring Monitoring Monitoring

loop user A loop user B loop user C

Voice intercom user A Voice intercom user B Voice intercom user C

subscriber to loop 1 subscriber to loops 1 and 2 subscriber to loop 2

2. Ergonomic factors

Each loop has a corresponding pair of keys, a "monitor" key and a "traffic" key. The number of key
pairs available for the voice intercom depends on whether there is an extension keypad or not (if the
set has an extension keypad, only the keys of this keypad are used for voice intercom):

- 4035 set with no extension keypad: 6 pairs (provided that the first 12 set keys are programmable
keys).

5.4 Ref.3BA19919ENAA Ed.01

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Section 5 - Interphony Interphony
Functional description

Monitoring keys
Traffic keys

- 4035 set with 20-key extension keypad: the 10 pairs of the extension keypad (if they are
programmable keys).

- 4035 set with 40-key extension keypad: the 20 pairs of the extension keypad (if they are
programmable keys).

- 4035 set with 60-key extension keypad: the first 27 pairs of the extension keypad (if they are
programmable keys).

If the set profile has less loops than there are intercom key pairs, only some keys are used for loop
supervision. The other keys remain in their initial configuration as programmable keys.

3. Starting the voice intercom service

Depending on user settings, activation mode can be:

- Implicit: the service is activated when the set enters service.

- Explicit: the service is activated by dialing a prefix.

When the voice intercom service is started up, the system checks that:

- The user has rights for the service.

- The user has a multiline 4035 or 4037 set with intercom keys that are programmable keys.

Ed.01 Ref.3BA19919ENAA 5.5

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Interphony Section 5 - Interphony
Functional description

- The user is given a profile in which the number of loops cannot exceed the number of key pairs
available on the set.

- A monitoring circuit is available on a GPA board of the node.

4. Recording

There are two recording modes:

- Eavesdropping on the UA link of a voice intercom user.

- At the PBX to record a user or a voice intercom loop.

In either mode, all voice links are recorded as soon as the set leaves idle state or the voice intercom
loop is in service.

4.1. Recording eavesdropping on the UA line

This solution requires use of an adapter unit with a high impedance output to the recorder.

The adapter unit –reference 3BD19160AC– is installed in parallel on the UA link of the voice intercom
set.

This solution requires no management.

Note: for the voice links of all loops (monitoring and traffic) and point-to-point calls to be recorded,
the flow separation system parameter must be deselected.

4.2. Recorder at PBX level

A recorder can be connected:

- To a user’s monitoring circuit; in this case, all loop voice links and user point-to-point calls,
including tones, are recorded.

- To a voice intercom server.

5. CPU switchover

On CPU switchover, node monitoring circuits are released, this results in the following types of call
being released:

- Between these monitoring circuits and the telephone terminals relying on them.

- Between these monitoring circuits and the voice intercom loops to which they are connected.

At CPU switchover, node voice intercom loops are released, resulting in call release with users connec-
ted to the node.

5.6 Ref.3BA19919ENAA Ed.01

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Section 5 - Interphony Interphony
Functional description

6. Interoperation

6.1. Direct routing on off-hook

Direct routing on off-hook can only be performed if the set is in the idle state.
If the set is monitoring a loop, off hooking the handset results in hands-free mode switching to handset
mode.

6.2. Substitution (Replacement)

The voice intercom service cannot be activated in a substitution context.
A voice intercom set cannot perform a substitution operation.

6.3. Forwarding
Point-to-point calls follow forwarding.
Forwarding when ringing can be activated in loop monitoring mode.

6.4. Loudspeaker call

Loudspeaker calls are not allowed on a voice intercom set.

6.5. Enquiry call

The voice intercom service cannot be activated in an enquiry call context.
A set monitoring a loop can make enquiry calls.
The "Traffic" mode key has no effect in an enquiry call context.

6.6. 3-way conference

The voice intercom service cannot be activated in the context of a 3-way conference.
A set monitoring a loop can be used to set up a 3-way conference.
The "Traffic" key has no effect in a 3-way conference context.

6.7. Callback
A voice intercom set can request, or be subject to, automatic callback to a busy set. The set is called
back when it returns to idle or loop monitoring.
A voice intercom set can request, or be subject to, automatic callback to a free set.
A voice intercom set can request, or be subject to, automatic callback to a busy trunk group. The set
is called back when it returns to idle or loop monitoring.

6.8. PBX groups

A voice intercom set can belong to a PBX group.

6.9. Manager/secretary group

A voice intercom set cannot belong to a manager/secretary group.

Ed.01 Ref.3BA19919ENAA 5.7

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Interphony Section 5 - Interphony
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6.10. DECT

A DECT terminal cannot be a voice intercom terminal.

6.11. ACD

An ACD set cannot have rights for the voice intercom service.

6.12. Hotel/Hospital

The voice intercom service is not interoperable with hotel/hospital features.

6.13. CSTA

Point-to-point calls can be monitored in a voice intercom context.

6.14. Mastered conference

A voice intercom set cannot lead a conference.

5.8 Ref.3BA19919ENAA Ed.01

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Section 5 - Interphony Interphony
Management

44A01801000A160AAEN

Interphony
Management
Edition: 01

Management includes:

- Management of flow separation system parameters.

- If necessary, creation of a voice intercom prefix.

- Management of users and monitoring circuits.

- Management of voice intercom servers.

1. System parameter

Object name: System > Other System Param. > Spec. Customer Features Parameters

Attributes:

Ith Radio/Phone Audio Flux : True: if the handset is off hooked, the loop in traffic
Separ.(Ith = Voice Intercom/VI) mode or the private call is heard in the handset and
the other loops are heard on the loudspeaker (see table
below).

Table 1 : Function of the flow separation parameter

Flow separation No flow separation

Loudspea- Handset Loudspeaker Handset
ker audio audio audio audio
Hands-free loops — loops —

Monitoring loops if loops if

Handset off
loudspeaker loops loudspeaker loops
hooked
activated activated
loops + loops +
Hands-free — —
private call private call
Monitor & loops +
private call Handset off private call, loops +
loops Private call
hooked if loudspeaker private call
activated

Ed.01 Ref.3BA19919ENAA 5.9

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Interphony Section 5 - Interphony
Management

Flow separation No flow separation

Loudspea- Handset Loudspeaker Handset
ker audio audio audio audio
Hands-free loops — loops —
Monitor & loops – loops if
traffic Handset off Loop in traffic
loops in traffic loudspeaker loops
hooked mode
mode activated

2. Create prefix

The voice intercom prefix must be created if there are users with explicit activation mode.
Object name: Translator > Prefix plan
Attributes:

Prefix meaning : Local features

Local features : Intercom Service Loop

3. Managing users

Management of a voice intercom set includes:

- Creating a multiline 4035 set with voice intercom service.

- Managing intercom profile (loop allocation).

- Allocating voice intercom service rights in the user’s telephone features category.

3.1. Managing a set

Object name: Users
Attributes:

Directory No. : Enter the set directory number.

Set Type : 4035T or 4037 (4035 & TSC IP)
Ith service type : Ith service
Ith activation mode : - Ith explicit: the user must dial the prefix to activate
the voice intercom service.
- Ith implicit: the voice inercom service is activated
at set initialization.
Recorder call No. : To be completed if you wish to record the user. Enter the
recorder’s number.

5.10 Ref.3BA19919ENAA Ed.01

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Section 5 - Interphony Interphony
Management

3.2. Managing a profile

Object name: Users > Ith profile
Attributes:

Directory Number : Enter the user’s directory number.

Directory Loop 1 : Enter the loop directory numbers.

Directory Loop 2

...

Directory Loop 27
Loop number is the position of the key pair used for supervision of the voice intercom set. If there are
less loops than available key pairs, keys that remain free stay configured as programmable keys when
the voice intercom service is activated.
The rank of the last loop to be completed must not exceed the number of available key pairs.
Example: If the directory number for loop 1 is left blank, the first two keys are not used for the
voice intercom service.
If the directory number for loop 7 is entered and the user has a 4035 set without extension keypad,
service activation will be refused.
Note: All keys available for voice intercom, whether they are used for loop supervision or not, must be
programmable keys, otherwise voice intercom service activation will be refused for the set.
Note: If the voice intercom service is already activated on the set, profile modifications are applied
after going to the idle state (disconnection of all loops and no point-to-point call set up).

3.3. Telephone feature categories

Object name: Categories > Phone Facilities Categories
Attributes:

Local features
Intercom Service Loop : 1

4. Managing monitoring circuits on a GPA board

On all nodes with voice intercom users, conference circuits must be planned for to support the moni-
toring loops.
Circuit size can be set. A DSP can support, either a circuit of 30, or two circuits of 15, or three circuits
of 10.
A monitoring circuit is dynamically allocated to the user as soon as he leaves the idle state (i.e. the
voice intercom service is activated on the set and the user connects to a loop or makes/receives a
point-to-point call). The circuit is released when the terminal returns to idle.

Ed.01 Ref.3BA19919ENAA 5.11

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Interphony Section 5 - Interphony
Management

Object name: Shelf > Board > Gpa Dsp program > Modular conference

Attributes:

Shelf address : Enter shelf address.

Board Address : Enter board address.
GPA : 1
DSP number : Enter DSP number (0, 1or 2).
Conference size : Possible choices for a DSP configured as Ith or Ith flow:
- 3x10
- 2x15
- 1x30
Mapping : The type of circuit to be created depends on the flow
separation system parameter:
- Ith: monitoring circuit for voice intercom user.
- Ith flux: monitoring circuit with voice
intercom/telephony separation.

Note: Modifying this object automatically results in the GPA board being reset.

5. Voice intercom server

5.1. Creation

Object name: Specific Telephone Services > Intercom > Intercom Server

Attributes:

Server Directory Number : Enter the server’s directory number.

Server name : Enter server ID.
Record Number : To be completed if you wish to record the loop. Enter
the number for the recorder.
Server status : Displays server status:
- In service,
- Server without conference circuit,
- Out of order.
Circuit size : The sizes possible are: 4, 5, 6, 7, 10, 15, 30 Entries.

5.12 Ref.3BA19919ENAA Ed.01

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Management

Subscriber #1 : Enter the directory numbers of subscribers who can

connect.
Subscriber #2 : The maximum number of subscribers is circuit size less
(minus) three.
...

Subscriber #27 :

The other parameters are not used for the voice intercom service.

5.2. Deleting

To delete a voice intercom server, it must first be taken out of service. To do this, select Intercom
server action on working state, and set the Enable parameter to No. Taking a voice intercom
server out of service results in release of all connections to subscribers.

5.3. Conference circuits on a GPA board

For each voice intercom loop, a conference circuit of the same size must be provided on the GPA
board. This circuit can be located on any network node but it is advisable to locate the voice intercom
server and the users on the same node and same ACT in as far as this is possible.

Object name: Shelf > Board > Gpa Dsp program > Modular conference

Attributes:

Shelf address : Enter shelf address.

Board Address : Enter board address.
GPA : 1
DSP number : Enter DSP number (1, 2 or 3).
Conference size : Choices possible for a DSP configured as voice intercom
loop: 7x4, 6x5, 5x6, 4x7, 3x10, 2x15, 1x30.
Mapping : Select Loop.

Note: Modifying this object automatically results in the GPA board being reset.

Ed.01 Ref.3BA19919ENAA 5.13

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Management

5.14 Ref.3BA19919ENAA Ed.01

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Section 5 - Interphony Interphony
Use

44A01801000A130AAEN

Interphony
Use
Edition: 01

1. Activating/deactivating the service

In implicit mode, the service is activated when the set enters service.

In explicit mode, the service is activated by dialing the voice intercom prefix. It can only be activated if
the terminal is idle.

To deactivate the service, dial the voice intercom service prefix again. This must also be done with the
terminal at idle.

When the service is activated, the voice intercom keys are used for loop supervision and can no longer
be used as programmable keys.

The pictograms of the "Monitor" and "Traffic" keys show user status for the loop.

Monitoring keys Traffic keys

No loop for these keys

The user subscribes to a loop

The user is monitoring a loop

The user is in monitoring and traffic

mode on the loop

2. Activating loops

2.1. Connecting to a loop in monitoring mode.

To connect to a loop, press the "Monitor" key corresponding to the loop:

Ed.01 Ref.3BA19919ENAA 5.15

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Use

The pictogram changes to:

2.2. Connecting to a loop in traffic mode

To change to traffic mode, press the "Traffic" key for the loop.

Loop name or number is displayed on the screen and the "Traffic" key changes to:

Note: Pressing the "Traffic" key has no effect if the user is not in loop monitoring mode.
To switch back to loop monitoring, press the "Traffic" key for the loop again.

2.3. Disconnecting from a loop

A subscriber in monitoring or traffic mode can withdraw from the loop by pressing the "Monitor" key
for the loop.

The pictograms change to:

5.16 Ref.3BA19919ENAA Ed.01

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Section 5 - Interphony Interphony
Use

2.4. Interaction between loops

You can monitor several loops simultaneously but only make a traffic mode connection to one loop at
a time. If a user wishes to change to traffic mode on one loop and already has a two-way connection
to another loop, he is automatically switched to monitoring on the first loop.

Example:

3. Interaction between point-to-point calls and loops

3.1. Subscriber in monitoring mode

The use of point-to-point links has no effect on loop monitoring. A user monitoring one loop can make
or receive point-to-point calls.
A user making a point-to-point call can connect to a loop to monitor and then disconnect from it.

Ed.01 Ref.3BA19919ENAA 5.17

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Use

3.2. Subscriber in traffic mode

Setting up a point-to-point link results in traffic mode connection to a loop reverting to monitoring
mode.

Example:

Point-to-point link

Voice intercom keys

Switching to traffic mode on a loop results in the current point-to-point call being put on hold.

Example:

5.18 Ref.3BA19919ENAA Ed.01

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Section 5 - Interphony Interphony
Use

Point-to-point link

Voice intercom keys

Point-to-point link

Voice intercom keys

3.3. Point-to-point calls: description

- The voice intercom service is not activated: standard operation.

- The voice intercom service is activated:

• No point-to-point link set up, no loop connected: ringing informs the user of the call.
• No point-to-point link set up, one or more loops in monitoring mode: a beep informs the
user of the call.

Ed.01 Ref.3BA19919ENAA 5.19

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Use

• One or more point-to-point links set up: a beep informs the user of the call.

3.4. Point-to-point call release

If the voice intercom terminal is not in monitoring mode, a point-to-point call is released by pressing
the "Release" key or on-hooking the handset.

If the voice intercom terminal is in monitoring mode, a point-to-point call can only be released by
pressing the "Release" key.

5.20 Ref.3BA19919ENAA Ed.01

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Section 5 - Interphony Interphony
Maintenance

44A01801000A400AAEN

Interphony
Maintenance
Edition: 01

1. Supervising loops

loop status can be displayed on a terminal connected to the PBX via a V24 link. Run the application
“/DHS3bin/servers/ith_supvi”. The following screen is displayed:

+-------------------------+
| SUPERVISION INTERPHONIE |
+-------------------------+
ENTRER LE QMCDU DU SERVEUR D’INTERPHONIE:

Enter the server number. The following screen is displayed:

SUPERVISION INTERPHONIE
+--------------------------------------------------------------------------+
| Type reseau:LOOP Nom serveur:interphone 0 Numero: 3430 |
| |
| Etat du serveur: EN SERVICE |
+--------------------------------------------------------------------------+
+--------------------------------------------------------------------------+
| ETAT DES ABONNES: |
| |
| 3400 :CONNECTE 3407 :ABSENT 3415 :CONNECTE |
| :ABSENT :ABSENT :ABSENT |
| :ABSENT :ABSENT :ABSENT |
| :ABSENT :ABSENT :ABSENT |
| :ABSENT :ABSENT :ABSENT |
| :ABSENT :ABSENT :ABSENT |
| :ABSENT :ABSENT :ABSENT |
| :ABSENT :ABSENT :ABSENT |
| :ABSENT :ABSENT :ABSENT |
| |
| |
| |
+----------------RETURN pour revenir a l’ecran precedent-------------------+
The table shows:

- server status:
• EN SERVICE,
• HORS SERVICE.

- subscriber status:
• ABSENT: no subscriber connection since the server entered service,
• CONNECTE: the subscriber is connected (monitoring or traffic mode) to the server,

Ed.01 Ref.3BA19919ENAA 5.21

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Maintenance

• DECONNECTE: the subscriber is not connected to the server.

The screen is dynamically refreshed.

5.22 Ref.3BA19919ENAA Ed.01