1.

A company is making an effort to improve its pro0fiect performance and create

historical records of past projects. What is the best way to accomptish this? lswar
"AW: ' "‘D‘W'J
A Create lessons learned
B Create project management plan
C. Create progress reports
D. Create status reports

[Link] or False: In a projectized organization, team members are never assigned

to the project full time.

[Link] of the major sources of conflict that a project manager may

influence are:
A Project management, project priorities, project team

B. Personality conflict, schedules, resources

C, Project charter, schedules, resources

D. Personality conflict, network diagram, resources

4. Which one of these most correctly defines contingency reserve?

A. Per our lesson, management reserve and contingency are exactly the same.
B. Contingency reserve is not tied to any specific work packagos nor activrtros.
C. Contingency rcscrvc rs lied to specilrc work packages or activrlrcs.

D. Contingency reserve is tied to only one specific milestone.

5. — When you have good historical information which can be used in a

reliab're formula or model, you will probably
use:
A. Parametric estimating
B Exact estimating
C. Analogous estimating
D. Bottoms up estimating

6. All of the following are inputs to estimating activity durations except

A. Organizational process assets
B. Activity list and activity attributes
C. Requirements specifications
D. Resource calendars and scope statement

7. A new project manager is brought on the project. She wants to understand the
process by which this particular project formally accepts deliverables. Which of the
following will she have to reference?

A. The scope management plan

B. The stakeholder management plan

C. The quality management plan

D. The requirements management plan

8. _ In Earned Value Management Technique, you can compute the Cost

Performance Index (CPI) by apptying
which of following formula?
A. CPI = EV/ PV
B. CPI = EV -AC
C. CPI = EV - PV
D. CPI = EV / AC

9. When you report project status you compare actual performance to:
A. The performance of your competitors.

b. Tire performance of previous projects.

c. The pertormanca ol other similar projects.

D. The planned performance or baseline.

10. In a project context, risk is defined as:

A. The probability of an event having a positive or negative effect on at least

one project objective.

b. The impact of not completing the project on time and within budget.

c. An uncertain event that, if it occurs, will have a positive or negative effect on

at least one project obiective.
D. An uncertain event that, if it occurs, will have a negative effect on at least
one project objective.

11 You have a project to build a new fence. The fence will form a
square. Each side is tc take one day to build, and $1,000 has
been budgeted per side. The sides are planned to be completed
one after the other. Today is the end of day 3. Using the
following project status chart to calculate project current AC:
A. AC = $3,100
B. AC = $2,650
C. AC = $2,500
D. AC = $5,250
E. AC = $2,200
F. AC = $3,000
12 Given 14.000 USD is the most likely of the estimated cost of the activity,
3.000USD is the optimistic value and
26.000USD is the pwsimistic one. By using the PERT (Program Evaluation
and Review Technique) analysis
to calculate the expected activity cost, which of the iollowing is the result?

A. 16000 USD
b. 12.000 USD
c. 15.000 USD
D. 21.000 USD

13. Some ot the major sources of conflict that a project manager may influence
are:
A. Project management, project priorities, project team
B. Personality conflict, schedules, resources
C. Project charter, schedules, resources
D. Personality conflict, network diagram, resources
14. _ Which one of these most correctly defines contingency reserve?
A. Per our lesson, management reserve and contingency are exactly the same.
b. Contingency reserve is not tied to any Specific work packages nor activities.
C. Contingency reserve is tied to specific work packages or activities.
D. Contingency reserve is tied to only one specific milestone.
15. _ When you have good historical information which can be used in a reliable
formula or model, you will probably
use:
A Parametric estimating
B. Exact estimating
C. Analogous estimating
D. Bottoms up estimating
15. - A useful tool in identifying risks is the SWOT analysis. What does
SWOT stand for?
A. Strengths, opportunities, weaknesses. and threats
8. Strengths, obstacles, weaknesses, and threats
C. Scope, opportunities, weaknesses, and time
D. Strengths, opportunities, winners, and threats
16. Your Schedule Performance Index (SP!) is lesser than 1 means you are:
A. on schedule.
B. behind schedule.
0. ahead of schedule.

17. _ As discussed in the Project Management course, The PMBOK® Guide knowledge
area that has processes in
all 5 process groups is:
A Project Integration Management
b. Project Cost Management
C. Project Scope Management
D. Project Time Management
E. Project Quality Management

18. Considering a situation in which you need to share an important

announcement with your project team. Select
the best communication option for the scenario:

A. Send them an instant message with the high-level details of the

announcement.

b. Invite them to a quick meeting to share the announcement and then

follow-up.

C. Send a detailed email with tracking turned on so that you know who opened
the email and who did not

D. Create a poster which describes the announcement and hang a copy or two in
the areas most frequented
by your team members.
19. — Which of the following is NOT the disadvantages of topdown
estimating?
A. Costly to create
8. Less accurate
0. Requires considerable experience to do well
D. Does not take into account the differences between projects

20. True or False: Product quality focuses on the project management

processes used to meet project objectives.
A. False
8. True
21. A significant event in a project that may indicate completion of a major
phase is alan:
A. Activity

B. Milestone

C. Work package

D. Deliverable

22. _ You are assigned as the project manager in the middle of the project.
The project is within the baselines, but
the customer is not happy with the performance of the project What is the
first thing you should do?
A Discuss it with the project team
b. Recalculate baselines
C. Renegotiate the contract
D. Meet with the customer

23 The three components of the triple constraint are:

A. Scope, [Link]

b. Scope, Quality, Cost

c. Scope, Performance, Cost

D. Scope, Performance, Time

24. Project scope differs from product scope in that:

A. Project scope is the work that needs to be accomplished to deliver a

product, service, or result.

b. Project scope completion is measured against the features, functions, and

product requirements.
c. Product scope completion is measured against the project management plan
including all subsidiary plans.
D. Product scope is the work that needs to be accomplished to complete a
project

25' When you use the RACI or Responsible, Accountable, Consult, Inform
version of the RAM, those responsible
persons are:
A. Providing subject matter expertise
B. Supervising the work
0. Not completing the work
D. Completing the work
26 True or False: Performing quality assurance within the context of a
project involves applying the planned,
systematic quality activities to ensure that the project correctly employs all
processes needed to meet project
objectives and product requirements.

A. False

B. True

27. Which of the following is true about the development of a project

charter?

A. The sponsor creates the project charter, and the project manager approves it

b. The project team creates the project charter, and the PMO (Project
Management Office) approves it

C. The executive manager creates the project charter. and the functional
manager approves it

D. The project manager creates the project charter, and the sponsor approves it

29.
A project manager rs cunantly managmg a manufacturing process improvement
project that will be completed in trva
phases. The project manager has prepared the following status chart of the
project by the end of 10/31. Based on the
information provided. what is the actual cost of the project?

cộng tổng 3 tháng vào,vì nó

kêu tới 10/31
A. AC- $9.000
b. AC- $7.025
C. AC- $8.000
D. AC.= $7,750
1 E. Ail-$200

30. _ One way to classify your stakeholders is to use the Power/Interest

Grid. If a stakeholder is low interest I low
power, what should the Project Manager do?
A. Monitor
B. Keep satisfied
C. Manage closely
D. Keep informed

31. _ The live project management process groups as described in the

PMBOKG) Guide and discussed in the
preceding lesson are:
A. Define, measure, analyze, improve, control
B. chkott, requirements, plan, schedule, control
c. Requirements, design, development, testing, implementation
D. Initiating, planning, executing, monitoring and controlling, closing
32_ True or False: The Process Improvement Plan is a component of the
project management plan that detaiB
how project management and development processes are to be analyzed in
order to identify how to reduce
their value.

A. False
b. True

33. Which of the following is true about the development of a project

charter?

A. The sponsor creates the project charter, and the project manager approves it
8. The project team creates the project charter, and the PMO (Project
Management Office) approves it

C. The executive manager creates the project charter. and the functional
manager approves it

D. The project manager creates the project charter, and the sponsor
approves it

34. _ During executing, the project manager determines that a change is

needed to material purchased for the
project The project manager calls a meeting of the team to plan how to
make the changes. This is an
example of:

A. Management by objectives

B.. Lack ot a change management plan

C. Good team relations

D. Lack of a clear work breakdown structure

35 True or False: The Project Manager is responsible for stakeholder

expectations management.
A. False
B. True

36 _ All of the following is responsible for documenting lessons learned,

except:
A. Project manager
B. Project team
C. Key stakeholders
D. Key competitors

37_ It the response you choose is to transfer a risk this means that:
A. You activety do not consider the risk but estabtish contingency plan.
B. You change y0ur plans so that you eliminate the risk.
c. You change your plan so that another party will be responsible for the risk.
D. You create your pian to reduce the probability andlor the impact of the risk.
38. Two team members disagree on how to sotve a project issue. They
express their disagreement and then
engage in a professional debate. This is an example of.

A Unrealistic conflict.
B. Unproductive conflict.

C. Healthy conflict.

D. Unhealthy conflict.
d
39. _ Which process groups must be included in every project?
A. Planning, executing, and closing
b. Initiating, planning, and executing
C. Initiating, planning, executing, monitoring and controlling, closing
D. Planning, executing, and monitoring and controlling

40. _ The discipline of quality management complements the discipline of

project management. Both recognize all
but one of the following:
A. Customer satisfaction
b. Prevention over inspection
c. Continuous improvement
D. Project team responsibility

41 _ The three components of the triple constraint are:

A. Scope, Cost, Time
b. Scope, Quality, Cost
c. Scope, Performance, Cost
D. Scope, Performance, Time

42 Project scope differs from product scope in that:

A. Project scope is the work that needs to be accomplished to deliver a

product, service, or result.

b. Project scope completion is measured against the features, functions, and

product requirements.

c. Product scope completion is measured against the project management plan

including all subsidiary plan:
d. Product scope is the work that needs to be accomplished to complete a project

43 When you use the RACI or Responsible, Accountable, Consult, Inform

version of the RAM, those responsible
persons are:

A. Providing subject matter expertise

B. Supervising the work
c. Not completing the work
D. Completing the work

44. _ We discussed three types of matrix organizations, they are:

A. Light, Medium and Heavy
b. Weak, Medium Strength and Strong
c. Weak, Balanced and Strong
đ. Light, Midstrength and Strong

45 _ True or False: Project Human Resource Management includes the

processes that define the tasks and assign
them to suitable resources, and motivate project team to complete the tasks.
A. False
b. True
46 _ All of the following are parts of the scope baseline EXCEPT the:
A. Scope management plan
b Project scope statement
C. Work breakdown structure
D. Work breakdown structure dictionary
47 . True or False: The best organization to use to run a project will always
be the projectized organization.
A. True
B. False
48. _ The network diagram can be used to:
A. Control the cost performance of the project
B. Show project schedule performance over time
C. Identify project resource requirements
D. Identify opportunities to compress the project schedule
E. Help to justify project quality metrics
49. _ The purpose of capturing lessons teamed is:
A. To show stakeholders how difficult the project was so that next time their
demands will not be so high.
B. To capture what went well so that you can recreate the good and to
capture what could have gone better
so that next time it will go better.
C. To document who performed well on the project and who did not so that poor
performers can be punished.
D. To show that you are following project management best practices and
therefore you are a superior
project manager.
50 _ The project manager has just received a change request from the
customer that does not affect the project
schedule and is easy to complete. What should the project manager do
first?
A. Make the change happen as soon as possible
b. Contact the project sponsor for permission
c. Go to the change control board
D. Evaluate the impacts on other project constraints

51. True or False: The critical path is the shortest path through the network
and represents the work that can be
delayed without delaying the end of the project

A. False

B. True

52 _ All of the following are inputs to estimating activity durations except

A. Organizational process assets
B. Activity list and activity attributes
C. Requirements specifications
D. Resource calendars and scope statement

53 _ Which of the components below do you think NOT belong in the cost
management plan?
A. Units of measure
B. Earned value rules
C. Control thresholds
D. RACI matrix

54 . — Considering a situation in which you need to share an important

announcement with your project team. Select
the best communication option for the scenario:
A. Send them an instant message with the high-level details of the
announcement.
b. Invite them to a quick meeting to share the announcement and then
follow-up.
C. Send a detailed email with tracking turned on so that you know who opened
the email and who did not.
D. Create a poster which describes the announcement and hang a copy or two in
the areas most frequented
by your team members.

55 — True or False: Product quality focuses on the goods and services.

A. False
B. True
56. — Which of the following is NOT the disadvantages of top-down
estimating?
A. Costly to create
B. Less accurate
C. Requires considerable experience to do well
D. Does not take into account the differences between projects

57 _ You just came from a meeting with one of your project stakeholders,
he knew about your project and also its
potential impacts, and he always supported for the work and its outcomes.
How would you classify him?
A. Supportive
B. Neutral
C. Unaware
D. Leading

58 _ True or False: You should use parametric estimating when your

historical information used to develop the
model was qualitative and not readily quantifiable.
A. True
B. False

59 True or False: The Cost Baseline is equal to the total of Activity Cost
Estimates.
A. True
B. False

60 _ The Project Scope Statement should not include?

A. Project constraints.
B. Project deliverables.
C. Project assumptions.
D. Project charter.

61 _ As you plan your project, you do so thinking that all team members
will be assigned to your project for at least
50% of their available time. This is an example of:
A. Poor planning.
B. Vtfishful thinking.
C. A project demand.
D. An assumption.

62 If "develop online modules" must be 100% completed before "review

online modules" can begin, that is called
a:
A. Finish to start relationship.

B. Start to finish relationship.

C. Finish to finish relationship.

D. Start to start relationship.

63— What is a program?

A. An initiative set up by management
B. A means to gain benefits and control of related projects
C. A group of unrelated projects managed in a coordinated way
D. A government regulation

64 True or False: The Process Improvement Plan is a component of the

project management plan that details
how project management and development processes are to be analyzed in
order to identify how to reduce
their value.

A. False

b. True

65. — True or False: The Backward Pass is used through the activities to
determine the total duration of the project
A. True
B. False

66 True or False: Using bottom-up estimating techniques when activity

durations or resource quantities are
uncertain.

A. True

b. False

67 — During project executing, a team member comes to the project

manager because he is not sure what work he
needs to accomplish on the project- Which of the following documents
contains detailed descriptions of work
packages?

A. WBS dictionary
B. Activity list

C. Project scope statement

D. Scope management plan

68. — Scope creep results in all of the followings, except:

A. Completion delays
B. Escalation of costs
C. Increases in project complexity
D. Decreases in project complexity

69. — True or False: Unregulated changes allow for innovation and flexibility.
Regulating changes causes a lack of
creativity.
A. True
B. False
70 — A cost can be either variable or fixed. Which of the following
statements are correct (choose 2 answers)? Cả A và B đúng
A. Variable costs: These costs change with the amount of production.
Examples include the cost of material,
supplies, and wages.
B. Fixed costs: These costs do not change as production changes. Examples
include the cost of setup, rent,
utilities, etc.
C. Fixed costs: These costs change with the amount of production. Examples
include the cost of material,
supplies, and wages.
D. Variable costs: These costs do not change as production changes. Examples
include the cost of setup,
rent, utilities, etc.

71. Which one of these is not the approaches to conflict discussed in the Project
Human Resources
Management Lesson?

A. Confronting

B. Compromising

C. Smoothing

D. Forcing

E. Avoiding
F- Challenging

72 Scope creep results in:

A. Completion delays, escalation of costs, and increase in project

complexity.
B. Completion delays, decrease in costs, and increase in project complexity.

C. On-time deliverables, escalation of costs, and increase in project complexity.

D. Completion delays, escalation of costs, and decrease in project complexity.

73— True or False: Influence means you have the right to apply resources, make
decisions and give approvals.
A. False
B. True

74. _ When you schedule work in a specific order because it cannot be

completed any other way, what is the type
of dependency used?
A. Discretionary
B. Internal
C. Mandatory
D. External

75 _ Which of the following is the most correct statement regarding

management and contingency reserves?
A. Both of them are included into the cost budget of the project.
B. Both of them are not included into the cost budget of the project.
C. Management reserve is included into the cost budget but contingency reserve
is not
D. Contingency reserve is included into the cost budget but management
reserve is not.

76 _ True or False: The Project Charter is a document that formally

authorizes the existence of a project It also
document initial requirements that satisfy the stakeholder's needs and
expectations.
A. False
B. True

77 — Which one is the correct matching of report types and the

descriptions?
Report types:
(1) Status report
(2) Progress report
(3) Forecasting report
Descriptions:
(8) Predicting future project progress and completion.
(b) Describing what the project team has accomplished or what is completed
versus what is in progress.
(c) Describing where the project now stands.
A. (1)848), (2)&<b). (3)&(C)
8- (1)848), (2)840), (3)8413)
C. (US-(b). (2)&(0). (3)8-(8)
D. (US-(b). (2)848), (3)840)
E. (1)840). (2)846), (3)&(b)
F- (1)&(C). (2)803). (3)&(a)

78 _ The primary role of the project manager is:

A. Distributing work packages
B. Measuring performance
C. Communication
D. Project initiation

79 _ Which one of these is the correct view of conflict?

A. Inevitable
B. Always bad
C. Should be avoided
D. Must be suppressed

80 True or False: A Work Breakdown Structure (WBS) is a deliverable-

oriented hierarchical decomposition of the
work to be executed just by the Project Manager-

A. False

B. True

81. Which one of these is an example of role conflict

A. When two team members are trying to complete the same task.

B. When a team member is late completing a task.

C. When a team member does not know how to do his or her job.
D. When a team member does not know why he or she should do something.

81 _ Which of the following is NOT the output of Plan Scope Management

process? (Choose 2 answers)
A. Scope Management Plan
B. Requirement Management Plan
C. Quality Management Plan
D. Time Management Plan

82 _ True or False: The start time of the project (the early start of the first
activity) can be "zero" or r‘one" depending
on your chosen convention-
A. False
B. True

83 _ When you use the RACI or Responsible, Accountable, Consult, Inform

version of the RAM, those informed
persons are:
A. Providing subject matter expertise
B. Making the final decision
C. Being kept updated about project progress.
D. Completing the work

84_ True or False: Your project might pay more in order to reduce the
schedule when using Crashing approach,
but that is not often true if using Fast Tracking approach.
A. True
B. False

85
True or False: Earned value integrates scope, schedule and budget and uses
monetary values to assess
project status.

A. False

B. True
86
— You are beginning to staff your project. Which of the following wfll NOT
be used in developing and/or
communicating roles and responsibilities?
A. WBS
B. Control chart
C. Responsibility Assignment Matrix
D. Organization chart

87 The discipline of quality management complements the discipline of

project management- Both recognize all
but one of the following:

A. Customer satisfaction

b. Prevention over inspection

C. Continuous improvement

D. Project manager responsibility

88 — Upward communication is communication to/from:

A. Your senior management
B. Your social groups.
C. Your direct reports.
D. Your peers.

89 — Project charter is created in which project management process

group?
A. Initiating
b. Planning
C. Executing
D. Monitoring and controlling
E. Closing

90 ' All of the following are parts of the scope baseline EXCEPT the:
A. Scope management plan
B. Project scope statement
C. Work breakdown structure
D. Work breakdown structure dictionary

91 True or False: The best organization to use to run a project will always
be the projectized organization.
A. True
B. False
92 _ The network diagram can be used to:
A. Control the cost performance of the project
B. Show project schedule performance over time
C. Identify project resource requirements
D. Identify opportunities to compress the project schedule
E. Help to justify project quality metrics
93. - Your sponsor informs you that you must receive local
government approval of your proposed building design before
you can begin construction of your building. This dependency is:
A Discretionary
B External
C. Internal
D. Mandatory