7100352C_Operating_Instructions_Thermo_Call_TC3.

book Page 1 Tuesday, August 27, 2013 3:37 PM

Bedienungsanweisung
Operating Instructions

Thermo Call TC3

7100352C_Operating_Instructions_Thermo_Call_TC3.book Page 11 Tuesday, August 27, 2013 3:37 PM

General Information
Dear Webasto customer,

Thank you for purchasing the new Thermo Call TC3. This product provides you with
a convenient, innovative way to operate your Webasto parking heater. These
operating instructions supplement the explanations of the Webasto workshop or
service centre carrying out the installation and the installation instructions and
summarise the functions of the Thermo Call TC3 again.

A SIM card not included in the delivery scope is required to operate the unit. Webasto
cannot give any warranty for the SIM card used. The function must be checked
separately in individual cases. For details on the SIM card, please see the installation
instructions of the product. Please note that any data which has been saved on the
SIM card will be deleted when commissioning the GSM module. Use in areas close to
the border or abroad may result in significantly higher costs due to roaming charges.
Please contact your network operator with regard to the operating costs incurred by
domestic and foreign calls or text messages. Operating costs are incurred by using the
Thermo Call TC3's feedback function and no liability can be accepted for these. The
feedback function can be deactivated. You will find details in the list of possible text
message commands.

Note:
These operating instructions only apply to Thermo Call TC3 with a firmware version
from V3.2.
For information, see the marking on the GSM module: Identnr. 7100353 with Index
C or higher.

Use
Your Webasto parking heater or parking ventilation can be remote controlled by
phone. All mobile or fixed network phones with tone dialling are suitable for use as
control units. This enables you to operate a parking heater/ventilation installed in your
vehicle in the easiest possible way. Not only the selection of the switch-on duration,
but also pre-programming of a starting time within the next 24 hours is possible.
Mobile applications, "Apps" are offered for Apple, Windows Phone 8 and Android
smart phones. These can be found on the respective markets. The available
descriptions are also available there.

Notes:
• Before commissioning the TC3, please observe the general operating instructions
of your Webasto parking heater and the location of your vehicle regarding the
establishment of a connection.
• In the heating mode, the vehicle heater must be set to "warm" before leaving the
vehicle. In the heating and ventilation mode, the vehicle fan switch is to be
turned to position 1 in the case of 3-speed blower fans, and to position 2 in the
case of 4- speed blower fans. In the case of infinitely variable fans adjust to at
least 1/3 of the fan's capacity.

11
7100352C_Operating_Instructions_Thermo_Call_TC3.book Page 12 Tuesday, August 27, 2013 3:37 PM

• Both with the Thermo Top E/C and with the Thermo Top Evo heaters, we
recommend setting the heating time in accordance with the subsequent driving
time to prevent discharging the battery. With a driving time of approx. 30
minutes (one way), we recommend setting a heating time of 30 minutes.
The GSM module is set to a heating time of 60 minutes at the factory. The
heating time can be set to between 1 and 999 minutes. Continuous heating is
also possible. Details are provided on the following pages.
• You are recommended to change the Thermo Call TC3's access code from the
standard format of 1234 to a personalised one. You will find details in the list of
possible text message commands.

Operation and Programming

Following entry of up to 15 authorised phone numbers, the TC3 can immediately be
operated with the factory settings. For details on programming the phone numbers,
please see the following list of possible text message commands.

You have the following basic options for activating the Webasto parking heater:
• Switching the parking heater or parking ventilation "on" or "off" directly with a
phone call.
• Switching the parking heater or parking ventilation "on" or "off" with a text
message command.
• Pre-programming the parking heater or parking ventilation within 24 hours with
a text message command.
• Switching the parking heater or parking ventilation "on" or "off" with a push
button. The heater can be started via the heater control, depending on its
configuration. Before parking the vehicle, the settings required for the model
must be carried out (temperature, fan).

Operating with a phone call

Select the phone number of the SIM card installed in the TC3. The phone number used
to call the TC3 must be saved beforehand in the unit; see Text message commands.
After the connection has been successfully established, the TC3 acknowledges the call
with a tone.

• With the heater switched off, the call is confirmed by the TC3 with 3 tones.
After the connection is disconnected, the parking heating or parking ventilation
operation starts for the set period of time (factory setting 60 minutes). The LED
of the button integrated in the vehicle lights up.

• With the heater switched on, the call is confirmed by the TC3 with 2 tones.
The respective operating mode is ended. The LED of the button switches over to
displaying the stand-by mode.

Should the TC3 be called from a phone number not stored, then the connection will
be ended by the GSM module without feedback. The respective heater operating
mode remains unchanged.

12
7100352C_Operating_Instructions_Thermo_Call_TC3.book Page 13 Tuesday, August 27, 2013 3:37 PM

Operating with push button

The delivery scope of the TC3 contains a push button which must be installed.
The push button is used both to operate the heater and to change the display of the
current operating mode.
With the push button the heater can be switched on or off manually.
If the heater is operating when the push button is pressed, then the respective current
operating mode is ended.
The display can be deactivated if desired. To do this, press and hold the button for at
least 5 seconds. This procedure must also be carried out for reactivation.
Various operating modes are displayed using the LED in the push button.
More information is provided in the list at the end of this document.

Operating with text messages

The commands contained in the following list are sent to the TC3 via text messages.
The respective functions are activated or deactivated. The commands must be entered
in one word, without spacing. The use of upper-case/lower-case characters is
irrelevant. The feedback function can be deactivated, including for any entry errors.
A thermometer is integrated in the TC3. Temperatures specified in some feedback
messages are guide values and may vary depending on the installation location.

Text message command for operation and

programming
XXXX = Entry by the user

Text message Function/Description Factory

command setting
START Parking heater/ventilation is switched on. ---
STARTXXXX The start of the respective operating mode ---
can be pre-programmed once for up to 24
hours.
For example: START0700; the respective
operating mode is activated at 7:00 a.m.
the following morning. After sending the
command, you will receive a reply text
message with the starting time, current
time and temperature. The starting time
can be changed with a new text message
or with the STOP command or can be
deleted by pressing the push button for at
least 3 seconds.
STARTAUX = START2 The analogue additional output is activated ---
for the programmed time.

13
7100352C_Operating_Instructions_Thermo_Call_TC3.book Page 14 Tuesday, August 27, 2013 3:37 PM

Text message Function/Description Factory

command setting
STOP The parking heater/ventilation is switched ---
off or the pre-selection time is deactivated.
STOPAUX = STOP2 The analogue additional output is ---
deactivated.
SUMMER The TC3 changes over from the heating to WINTER
the ventilation mode.
WINTER The TC3 changes over from the ventilation WINTER
to the heating mode.
AUTOMODE:XX You can define a temperature between OFF
5 °C and 35 °C. From the point at which
the set value is reached, the TC3
automatically changes over to the
ventilation mode.
STATUS Shows whether or not the heating or the ---
ventilation mode is active. And if it is, the
remaining running time.
The same is shown for Output 2.
The current temperature and on-board
voltage are also displayed.
TEMP The current temperature in the GSM ---
module or the cab temperature (with an
installed external sensor) is transmitted.

The following 5 commands are only possible with an external sensor installed:

Text message Function/Description Factory

command setting
TEMPSTATUS Shows the current temperature and the ---
alarm status (ON/OFF) for the upper and
lower temperature threshold.
1234LOTEMP:XX Sets and activates the lower temperature OFF
threshold. An alarm is set off if the
temperature falls below this value.
1234HITEMP:XX Sets and activates the upper temperature OFF
threshold. An alarm is set off if this
temperature is exceeded.
1234LOTEMP:OFF Deactivates the temperature alarm for the ---
lower temperature threshold.
1234HITEMP:OFF Deactivates the temperature alarm for the ---
upper temperature threshold.

14
7100352C_Operating_Instructions_Thermo_Call_TC3.book Page 15 Tuesday, August 27, 2013 3:37 PM

Text message Function/Description Factory

command setting
1234NBANK:XXXXX:X Saves up to five phone numbers which will No phone
XXXX be informed in case of a temperature number
alarm, an alarm of an optionally connected stored
alarm system, or in case of a failure/
malfunction of the external temperature
sensor.
1234IBANK: In this case any desired command (max. 20 Input active
"Entry command" characters) can be defined as to how the
TC3 is to warn in case of an input signal
from, for example, an optional alarm
system (e.g. break-in alarm).
1234DTMF:ON Activates the DTMF tone feedback for a ON
direct call.
1234DTMF:OFF Deactivates the DTMF tone feedback for a ON
direct call.
1234ACCLIM:ON Activates the phone number restriction for ON
direct calling.
1234ACCLIM:OFF Deactivates the phone number restriction ON
for direct calling (TC3 can be activated with
any desired phone number).
1234PIN:XXXX:XXXX Changes the access code from 1234 to 1234
XXXX.

1234 is the factory setting for the

access code and should be personalised by
the user. After this, 1234 must be replaced
by the personalised access code.
VERSION The firmware version is transmitted. ---

15
7100352C_Operating_Instructions_Thermo_Call_TC3.book Page 16 Tuesday, August 27, 2013 3:37 PM

Text message Program function/description Factory

command setting
1234TIMER1:XXX Entry of the heating or ventilation duration 60 minutes
between 001 and 999 minutes. By entering
000 the respective operating mode is
activated in the continuous mode and must
be manually deactivated again by calling,
with the "STOP" text message command or
by using the push button.
1234TIMERAUX:XXX = Entry of the activation time between 001 30 minutes
1234TIMER2:XXX and 999 minutes. Entering 000 activates
the output in the continuous mode and
must be deactivated manually with the
"STOP" text message command.
1234ASPONSE:ON Each text message command is confirmed ON
with a reply text message.
1234ASPONSE:OFF The reply text message is deactivated. ON
1234ACCLIM:XXXXXX Saves up to 5 phone numbers from which ---
X the TC3 can be activated with direct calling
and text messaging. At least the last 7
digits of the phone number must be
entered to save the numbers. However, the
country code and the area code can also be
entered (is even required for short phone
number).
When several numbers are entered, they
must be entered in row without
interruption and only separated by a colon.
For example:
1234ACCLIM:XXXXXXX:XXXXXXX
When adding one or more numbers later,
all numbers must be reentered.

16
7100352C_Operating_Instructions_Thermo_Call_TC3.book Page 17 Tuesday, August 27, 2013 3:37 PM

Text message Program function/description Factory

command setting
1234ACCLIMADD:XXX Saves a group of up to 5 additional phone
XXXX numbers from which the TC3 can be
activated via direct calling and text
messaging. At least the last 7 digits of the
phone number must be entered to save the
numbers. However, the country code and
the area code can also be entered (is even
required for short phone number). When
several numbers are entered, they must be
entered in row without interruption and
only separated by a colon.
For example:
1234ACCLIMADD:XXXXXXX:XXXXXXX
Where there is a later addition of one or
more phone numbers, these are added to
the current store. The maximum storage
capacity is 15 phone numbers. If the
maximum storage capacity has already
been reached, Thermo Call TC3 sends back
an error message.
1234ACCLIMREMOVE: Deletes a group of up to 5 phone numbers
XXXX from the current store. When several
numbers are entered, they must be entered
in row without interruption and only
separated by a colon.
For example: 1234ACCLIMREMOVE:XXXX
In the process, the phone numbers must be
accurately entered, as stored. Please use
the 1234ACCLIMLIST command for the list
of all stored phone numbers.
1234ACCLIMREMOVE: Deletes all phone numbers from the
ALL current store.
For example: 1234ACCLIMREMOVE:ALL
Warning! Thermo Call TC3 cannot be
operated again via direct calling and text
messaging until new phone numbers are
entered. Please use the
1234ACCLIM:XXXXXXX command to
enter phone numbers.

17
7100352C_Operating_Instructions_Thermo_Call_TC3.book Page 18 Tuesday, August 27, 2013 3:37 PM

Text message Program function/description Factory

command setting
1234ACCLIMLIST Feeds back a list of all stored phone
numbers.
For example: 1234ACCLIMLIST
Warning! You receive up to 3 feedback
messages by text in groups of 5 stored
phone numbers from the current store.
1234SETDEFAULT Resetting to the factory setting. The system
is initialised within approx. 5 minutes. All
customer-specific data and entries are lost
in the process and must be reentered.
The TC3 can be connected to an alarm system installed in the vehicle as an option.
When an alarm is triggered, you will be informed via a text message if the function is
activated. For details, please see the installation instructions of the TC3.

18
7100352C_Operating_Instructions_Thermo_Call_TC3.book Page 19 Tuesday, August 27, 2013 3:37 PM

Button feedback, faults and remedies

The TC3 was developed according to the latest state of technology and the mode of
operation is extremely reliable. Malfunctions are often due to the SIM card, the
network operator, poor reception or incorrect operation. Information of
troubleshooting is provided in the following list.

Note: The GSM module must be deenergised before removal of the SIM card.

Button feedback Description and remedy

LED flashes 1x cyclically TC3 is ready for operation.
every 2 seconds
LED flashes 1x cyclically 24 h pre-programming is active.
every second
LED flashes 2x cyclically Network error => contact network operator.
Error in SIM card => check SIM card in a mobile phone and
replace if necessary.
Antenna error => check installation location and cable
routing and replace antenna if necessary.
LED flashes 3x cyclically PUK code error => insert SIM card in a mobile phone and
enter PUK and PIN code. PIN code must be 1234 or must
be deactivated. Switch on GSM module again following
power interruption.
LED flashes rapidly The TC3 has received more than 20 text messages within
(approx. 5x per second) 30 minutes and was therefore automatically shut down.
=> press push button for at least 3 seconds. This initialises
the system (can take up to 5 minutes).
LED lights up Parking heater or ventilation has been activated.
LED lights up, however Potential problem with parking heater.
parking heater does Contact your Webasto service partner.
not carry out command
LED does not flash Button display is deactivated => To activate, press and
hold push button for at least 5 seconds (use same
procedure to deactivate).

19
7100352C_Operating_Instructions_Thermo_Call_TC3.book Page 20 Tuesday, August 27, 2013 3:37 PM

Faults Description and remedy

LED signals readiness SIM card may have expired, have been deactivated or may
for operation, however not have sufficient prepaid credit for a reply. => check SIM
does not react to text card with a mobile phone, contact network operator or
message commands load credit.
TC3 does not react to Phone has secret number, phone number display is
direct calling, although suppressed or SIM card problem => activate phone
phone number is number display or with SIM card problem, check card in a
stored mobile phone, contact network operator or load credit.
TC3 reports "unknown Text message command faulty => check text message
message" in reply to command with regard to content and spelling.
text message
command
No tone feedback to Phone number is not stored in TC3 => see list of text
direct calling message commands.
Not reply text message Feedback function is deactivated or prepaid credit may be
is sent by TC3 in insufficient => activate feedback function or load credit.
response to text
message command

20
7100352C_Operating_Instructions_Thermo_Call_TC3.book Page 22 Tuesday, August 27, 2013 3:37 PM

Bei mehrsprachiger Ausführung ist Deutsch verbindlich.

Ident-Nr. 7100352C • 08/13 • Errors and omissions excepted • Printed in Denmark © Webasto Thermo & Comfort SE, 2013
Die Telefonnummer des jeweiligen Landes entnehmen Sie bitte dem Webasto
Servicestellenfaltblatt oder der Webseite Ihrer jeweiligen Webasto
Landesvertretung.

In multilingual versions the German language is binding.

The telephone number of each country can be found in the Webasto service center
leaflet or the website of the respective Webasto representative of your country.

Webasto Thermo & Comfort SE

Postfach 1410
82199 Gilching
Germany

Visitors' address:
Friedrichshafener Str. 9
82205 Gilching
Germany

Internet: www.webasto.com

Nur innerhalb von Deutschland

Tel: 0395 5592 229
E-mail: [email protected]