Naga Pradeep Naguri

LakeMary, Florida
+1-856-896-5416 nagapradeepnaguri@[Link] [Link]

Professional Summary
A seasoned Business Analyst with extensive experience across Healthcare, Government, and other domains, specializing in aligning
technology solutions with business strategies. Skilled in managing complex business processes and leading cross-functional project teams
within agile frameworks. Offers deep expertise in guiding business process improvements and extensive experience with government contract
operations. Eager to contribute to digital innovation and improvement initiatives at Reliable Software.
Technical Expertise
• Operating Systems: Windows, Unix
• DBMS: Oracle, MySQL, SQL
• Methodologies: Agile/Scrum, Kanban, Waterfall
• Agile/Scrum and Tool: Leading Scrum Meetings, Develop Sprints, Product Backlogs, Burn Down Charts, Develop User Stories,
VersionOne
• Defect Tracking: TFS, HP Quality Center/ALM, Rally, JIRA
• Content Management: MS SharePoint 2010/2013, JAMA, TFS
• Document Creation/Management: MS Office - Word, Excel (PowerPivot), Outlook, PowerPoint, MS Project, MS Share Point
• Business Modeling Tools: MS Visio, Enterprise Architecture, Pencil, Balsamiq, iRise
• BI/Reporting Tools: Crystal Reports, MSBI (SSRS, SSIS, SSAS)
• Coding Language: HTML, XML, Java, SQL
• Business Expertise: Government Experience, Business Process Support
•Project Skills: Project Teamwork
•Leadership: Coaching Junior Staff
Work History

Deloitte | Senior Business Analyst Apr 2019 - Present

• Aligned technology solutions with business strategies by working with cross-functional teams to develop business capability strategies
and proposals for new business capabilities.
• Managed multiple projects by engaging with cross-functional stakeholders to perform fit-gap analysis, manage project scope, and ensure
efficient, on-time delivery of project deliverables through Agile methodologies.
• Elicited and analyzed complex business problems to drive business solutions; lead release management coordination from development
through production.
• Facilitated daily SCRUM, sprint planning meetings, and retrospective activities for achieving enhanced project outputs.
• Provided direction to teams for implementing software release activities, tracking all vendor software upgrades and coordinating
documentation standards.
Stericycle | Business System Analyst Aug 2018 - Jan 2019
Supported various business functions to ensure technology solutions aligned with business strategies, primarily within the healthcare industry
through the PatientPrompt platform.
• Prepared As-Is and To-Be Business Process Models to simplify processes, executing Impact Analysis and ROI assessment.
• Conducted detailed requirement analysis and created comprehensive documents like BRD, FSD, and requirements traceability matrix,
ensuring end-to-end solution delivery.
• Served as intermediary between stakeholders and technical teams on process improvements, documenting epics and user stories for sprint
planning using JIRA.
• Ensured process excellence through feedback monitoring and cross-team coordination during release planning, effectively serving as
project lead when necessary.
Cigna Healthcare | Business Analyst Data Governance Nov 2016 - Jun 2018
Project: CIMA- Cigna Information Management and Analytics Business process modeling and information management. Includes oper-
ational effectiveness and enterprise architecture. The business process- Discipline of defining and outlining business practices, processes,
information flows, data stores and systems.
• Developed business requirements and provided support for technical specifications, as needed.
• Performed testing and provide business sign off, worked closely with customers, IT, and other CIMA partners to meet project objectives.
and communicated statuses to Business Managers.
• Engaged in operational readiness activities to ensure that project "go-live" is stable and successful.
• Worked across teams including CIMA ER, CIMA Analytics, and CIMA BE to deliver new capability and efficiencies EXPERIENCE to
customers.
• Maintained breadth of knowledge on all product types and business processes.
• Maintained in-depth knowledge of CIMA tools and data sources.
• Worked on a fast-paced Agile Methodology.
• Functioned as a bridge between functional business and IT.
• Gathered requirements from Product Owner and SMEs, through interviews, surveys, prototyping and worked with teams to identify the
gaps and defects.
• Conducted GAP Analysis by creating process flows highlighting the differences between the Current (As-Is) environment versus the Target
(To-Be) environment.
 •Conducted SWOT Analysis, Cost Benefit Analysis and ROI Analysis.
•Created Product Backlog, Sprint Backlog, and managed User Stories.
•Participated in Sprint Planning, Daily Scrums, Sprint Reviews and Retrospective.
•Facilitated work sessions between Developers, Product Owners, and Business Analysts.
•Created and updating Issues (Epics, Stories and Tasks) onto JIRA application.
•Created Flow Diagrams for UI Wireframes using Balsamiq.
•Test the user stories for accuracy to ensure undisputed acceptance and validation stories.
•Assisted QA team to prepare Test Scripts and Test Cases and assisted with UAT.
•Created the Traceability Matrix to map the functional requirements with Test Scripts.
•Trained Uses by documenting and giving presentations regarding the changes and new functionalities.
State Farm | Lead Digital Business Analyst Dec 2015 - Oct 2016
Project: [Link] (Multiple) primarily Auto insurance and Homeowners insurance.
• Provided desired Digital experience and insights to influence the overall customer experience.
• Provided Digital requirements to projects and ensures the direction from DC Digital Architects is applied to a project or group of projects.
• Worked with the project UI Teams by providing input and direction to inform the Digital artifacts. Collaborated, as needed with Business
Architects, Digital Architects, Application Architects.
• Lead for the coordination of the development of required artifacts for each project. Contributed to and reviews Digital artifacts for quality
and adherence to Digital standards, such as process simplification for responsive web design and mobile first.
• Provided feedback and issues relative to the application of the high-level design / Standards and detailed design to the Business Manager.
• Responsible for cross-project communication with other project leads.
• Provided Digital non-functional requirements to projects. Partnered with Customer Experiencing Monitoring (CEM) team to ensure
accuracy of usability test plan content and to ensure plan execution.
• Reviewed results of testing (Usability Test, Acceptance Test, Unit Test, Performance and Regression Test, Systems Test).
• Created Product Backlog, Sprint Backlog, and managed User Stories.
• Participated in Sprint Planning, Daily Scrums, Sprint Reviews and Retrospective.
• Facilitated work sessions between Developers, Product Owners, and Business Analysts.
• Created and updating Issues (Epics, Stories and Tasks) onto JIRA application.
• Created Flow Diagrams for UI Wireframes using Balsamiq.
• Test the user stories for accuracy to ensure undisputed acceptance and validation stories.
• Assisted QA team to prepare Test Scripts and Test Cases and assisted with UAT.
• Created the Traceability Matrix to map the functional requirements with Test Scripts.
• Trained Uses by documenting and giving presentations regarding the changes and new functionalities.
Caterpillar | Business Analyst Feb 2014 - Dec 2015
Project: [Link] E-commerce project developed to support, service and information related to Cat parts.
• Worked with Business teams and Digital teams to produce appropriate digital artifacts.
• Developed the scope and vision documents that defined the primary goals, objectives, and scope of the project.
• Prepared Business Requirements Documents (BRD) and got sign off by all stakeholders Worked with Data Governance and Strategy team
to ensure we follow enterprise guidelines accordingly also with legal compliance.
• Collaborated with all the stakeholders to maintain digital standards.
• Looked over the cross-project communication with other project leads.
• Created and updating Issues (Epics, Stories and Tasks) onto JIRA application.
• Trained Uses by documenting and giving presentations regarding the changes and new functionalities.
• Assisted QA team to prepare Test Scripts and Test Cases and assisted with UAT.
• Created the Traceability Matrix to map the functional requirements with Test Scripts.
• Involved in creating the User Interface Specification Document.
• Actively communicated project status and issues with all the Project Managers and stakeholders. Involved in Test Planning, Test
Preparation, Test Execution and Issue Resolution and Report Generation to assure that all aspects of a Project are following the Business
Requirements.
Education
NorthWestern Polytechnic University - Fremont, USA Sep 2013 - Dec 2014
Master of Engineering
JNTU Anantapur - Tirupati, India Sep 2008 - Apr 2012
Bachelor of Engineering Technology, Electronics And Communication
Certifications
•Scrum Alliance Certified Scrum Master: 2017