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Important Notice
It is essential that the following guide is read and understood by the Lessee,
the Lessee’s Designer and fitout contractors prior to the commencement of any
design and construction works. The Lessee will not be permitted access to the
tenancy to commence any fitout works until such time as all Lessee obligations
as set down in the Fitout Guide and The Lease have been fulfilled to the Lessor’s
satisfaction. Any delays to the Lessee’s fitout program, caused by the Lessee,
the Lessee’s Designer or Lessee’s Shopfitter will in no way obligate the Lessor to
extend the Lessee’s Fitout Period or suffer any financial loss as a consequence.

Disclaimer:
OPPORTUNITY:
The Fitout Guide has been prepared on behalf of YFG Shopping Centres, Trondage Enterprises
and their associated companies (“Lessor”) for the information of interested parties who are
considering offering to lease, or have committed to lease, premises within the YFG/Trondage
portfolio of shopping centres.

NOT EXHAUSTIVE:
This Fitout Guide does not, as does not purport to, contain all the information that interested
parties and their advisors would desire or require in reaching decisions concerning their premises.

RECIPIENTS MUST MAKE OWN ENQUIRIES:

Recipients of the Fitout Guide must not rely on the information contained or referred to
within this document. Recipients must make their own independent investigations of the
information contained or referred to within this document and must obtain their own
independent legal, financial and other advice in relation to information in the Fitout Guide
or otherwise made available to them during the leasing process.

NO WARRANTIES:
Neither the Lessor nor any of its officers, employees, advisers, contractors or agents make
any representation or warranty, express or implied, as to the currency, accuracy, reliability
or completeness of the information contained in this Fitout Guide (except as liability that
cannot lawfully be excluded) for a reliance placed on the contents of this Fitout Guide
by the recipients thereof.
 Introduction
Who is this guide for? Shopfitter
Appointed by you. Responsible for all
All new tenants in Retail First Centres fitout works & co-ordination thereof Important Contacts
including services requirements.
Tenants undertaking minor upgrades
or refits within a Retail First Centre Retail Design Manager Tenant Retail Designer
Retail First’s representative, involved in Name:
all aspects of the design of your fitout,
How to use this guide including all design approvals.
Phone:

To make this process as clear as possible, Centre Management Shopfitter

this document has been broken into five Retail First’s on-site representative will Name:
simple steps. To assist in your planning, approve your shopfitter to commence
a checklist is provided on the next page. works and monitor their compliance Phone:
The best way to comply with all Design with Centre regulations.
and Fitout Guide requirements is to
Retail Design Manager
work through this list, checking off Queries?
each step as you go. Fitting out a retail space can be a Name:
challenging process, and as such it is Phone:
essential that this Design and Fitout Guide
Who is involved in this process? is followed carefully. Your Retail Designer,
Centre Manager or Tenant’s Project Centre Management Contact
Manager (TPM) will answer
Tenant Name:
all of your questions.
You are responsible for making sure Phone:
all Lease requirements are met.
This guide will show you how.
Tenant’s Project Manager
Retail Designer Name:
Appointed by you. Responsible for design
Phone:
concepts, detail drawings, site visits,
monitor fitout works.
5
Contents

Introduction
Fitout Guide - Five Simple Steps Step 2: Design Approvals Step 3: Pre-Fitout Step 4: Fitout Step 5: Getting Ready to Trade

The Fitout Guide has been broken into Your Retail Designer submits 03 Appoint a Shopfitter, with Centre 05 Ensure your Retail Designer is  09 Notify Centre Management OR 23
five simple steps. It is very important preliminary design concept to Management’s approval aware of their responsibilities AND your Tenancy Project Manager of
that you work through each point in the Retail First for review monitors the fitout process proposed date for commencement
checklists, referring to the information on Make contact with Centre 05 of trade
the corresponding pages. Please note, you RDM approves final design 03 Management Ensure your Shopfitter is aware 09
must refer to the body of the document of their responsibilities AND is Centre Management OR Tenancy 23
Submit design to Local Council 04 ‘Handover Notice’ is issued 05 building to the approved drawing Project Manager inspects fitout
for the details you will need to comply for approvals, if required confirming commencement date and conditions and issues defects list
with your lease. for Fitout
Submit final design to Centre 04 Be aware of your own responsibilities 09 If major defects found, rectify 23
Management for review Submit programme of fitout 05 during Fitout BEFORE store opening
Step 1: Initial Stages Works to Centre Management
“Owner’s Consent Letter” is issued 04 Design and Construction  10 If minor defects found, rectify 23
Ensure your Shopfitter receives 05 Checklists to help you comply within 14 days after store opening
Receive a “Lease Plan” 01 and complies with the final stamped
and verify your store’s dimensions with requirements
approved drawings and conditions THIS STEP IS VITAL. Submit all 23
Make contact with the Retail  01 Kiosk Tenants Only relevant documents to Centre
Ensure you and your fitout team 06 Management OR Tenancy Project
Design Manager (RDM) understand and comply with the Ensure you have complied with 16 Manager, prior to opening. Refer
Appoint a Retail Designer, with 02 Centre’s house rules additional design and building to page 25 for the list of relevant
Centre Management’s approval. criteria for kiosks documents
Ensure your Shopfitter & Contractors 06
You MUST do this receive and complete the General Lessee/Lessor Scope of Works Centre Management issues 23
Approval of your Retail Designer 02 Safety Induction Course “Authority to Trade”
Ensure you have read and 19
understood the Lessee/Lessor
Scope of Works
Appendix: Fitout Questionnaire
 Step One
Lease Plan Retail First must approve your Retail
Designer BEFORE engagement and
commencement of design work.

1
To commence the Fitout process,
Retail First will provide you with a lease Your Retail Designer is required to
plan outlining the following: develop your design concepts, produce
informed design drawings, provide
Dimensioned Plan (1:50) showing lease
detailed documentation on the
line and services
designs, make all site visits as necessary
Shopfront Elevation and monitor on-site works.

Shopfront Section Should your proposed signage or

graphic elements require further
Site Plan design development, Retail First may
request you appoint the services of
It is your responsibility to verify a suitable graphic designer.
and check all services locations
and dimensions and notify Retail First of Your Retail Designer Signage contractors are not considered
any discrepancies.
1:
graphic designers.

S te p To assist you to achieve your full business

tages potential, you MUST appoint a Retail First Once your Retail Designer is approved,

lS -approved Retail Designer. This Retail Retail First will issue a “Programme of

Inita
Retail Design Manager (RDM) Lessor Works” to you and your Retail
Designer must be suitably qualified and
experienced. A list of suitable designers Designer and design requirements will
The RDM is Retail First’s representative is available if required. be discussed.
whose role is to brief you, provide
feedback and review and approve
design submissions. Retail First will
provide contact details of the RDM.

2
 Step Two
PRELIMINARY DESIGN Final Design Submission Completed “Services Checklist”. The ‘as-built’ fitout must reflect the final

2
SUBMISSION & REVIEW RDM-approved drawings and conditions.
Completed ‘Fitout Questionnaire’. Any deviation from the approved drawings
The final design submission must
(See Appendix to this document) and conditions not expressly approved by
Your Retail Designer must submit your address comments made by the RDM
on the preliminary designs. Layout of services and penetrations the RDM shall be considered a defect you
preliminary design concept to the RDM for
must rectify.
review. This submission must include: and set out dimensions.
The final designs drawing shall be at
a minimum of 1:50 scale and must Note: Floor penetrations are subject to You will be responsible for obtaining all
Floor plan, reflected ceiling plan,
include the following: written approval by the Landlord’s structural relevant authority approvals (including
shopfront elevations and sections and
engineer, at the lessee’s cost construction and hydraulic) prior to
internal elevations 1:50 scale Final Services requirement (as
(refer page 20) commencing work on site. Copies of
Sample Board coordinated by your Retail Designer these approvals must be sent to Centre
and the Centre’s nominated Management in order to start work on-site.
Coloured shopfront perspective. contractors).
Final Design Approval Note: Final Approval is given for design intent
Digital photos of most recent fitouts Floor plans – fixtures, fittings, services
only. It shall be your responsibility to ensure
(if applicable) and materials. The RDM will issue final design approval
Step once the final drawing submission is
that the tenancy is designed and constructed
in accordance with relevant codes and current
Services layout (drainage points, Reflected ceiling plan – ceiling heights,
2:
App Design
reviewed. This approval shall be subject industry standards.
electrical and access). bulkheads and/or dropped ceiling
to comments and/or mark ups on the
This must also be copied to Retail First
delineation, full height walls, lighting
layouts and specification of light fittings. rova design drawings by the RDM.
nominated services contractors.
Internal elevations and sections –
ls A set of stamped, approved final Owner’s Consent Letter
The submission must be complete in order fixtures, fittings, materials, details drawings and approval conditions will
to evaluate your proposal fairly. Where be issued to you by Centre Management. Once your drawings have been reviewed
and all finishes.
required, your preliminary design It is important that you give your and approved by the RDM, an “Owner’s
submission may need to be revised and Shopfront elevations and sections – Shopfitter a copy of these stamped Consent Letter” will be issued by Centre
submitted for further review. details and finishes. drawings for accurate pricing and Management to enable you to submit your
construction purposes. drawings to Council for relevant approvals.
Signage details at 1:10 – elevation,
Note: “Standard Designs” submitted on the
basis of “corporate presentation” may not section, details indicating type, size, Note: If design drawings have not been
necessarily be accepted, and generally would graphics, colour and material. approved by RDM, an Owner’s Consent Letter
require modifications. Joinery – details.
cannot be issued.
4
Final sample board.
 Step Three
Your Shopfitter Centre Management All works must be performed strictly in minimum interruption to the trading of
accordance with the approved drawings. the Centre.
You are required to appoint a Retail First – Centre Management will issue you a Any alterations to design and drawings
after Final Design Approval Conditions No heavy duty or noisy power tools are

3
approved Shopfitter. This Shopfitter must ‘Handover Notice’ to include electricity, to be used during trading hours.
be suitably qualified and experienced. water meter reading and confirmation of the have been issued must be re-submitted for
A list of suitable Shopfitters is available commencement date of your fitout works. approval to the RDM prior to commencing Your Shopfitter, Project Manager,
if required. fitout works on site, and the lessee is Retail Manager and Contractors must
responsible for paying any additional complete a Retail First General Safety
Retail First must approve your shopfitter NB. The Handover date will also fees incurred. Induction. This is available online at
BEFORE engagement and commencement be the Lease Commencement [Link]
of work to assist you in appointing a Date, unless otherwise agreed.
You must provide a copy of your fitout
suitably qualified Shopfitter. General House Rules schedule to Centre Management prior
Construction works cannot to commencing work on site. The
Your Shopfitter is required to undertake House rules may vary from Centre to
commence until: schedule must align with the Lease
project management, ensure all works Centre. The following rules and guidelines Commencement Date.
are carried out in accordance with final for Retail First Centres must be adhered
Final Design Approval and Conditions
approved design drawings, ensure quality to at all times. All fitout rubbish is to be removed
are issued by the RDM.
:
Step 3 t
workmanship, on-time delivery, ensure to a bin provided by the shopfitter.
works are carried out in accordance with Authorities approvals are issued All work must be carried out by
tou
Hoarding to be arranged through
all relevant WH&S and other statutory
authority requirements.
(copy to be provided to Centre
Management). Pre - Fi Shopfitters who are licenced and
operate in a professional manner.
a Centre Management nominated
contractor by the shopfitter at the
Your Shopfitter has been approved. All Shopfitters and contractors must lessee’s expense.

Centre Management have current Workers Compensation At all times you are responsible for the
Site induction by Centre Management Insurance (unlimited) and Public safety, behaviour and professionalism
with your approved Shopfitter & Liability Insurance (cover not less
Centre Management is Retail First’s of your contractors on-site. Centre
Contractors has been successfully than $10,000,000.00).
representative on-site whose role is Management reserves the right to remove
completed. from site any unauthorised person or any
to monitor the fitout works. Centre All materials used on-site are to be
Management must be kept advised of Shopfitter Registration Checklist form person interfering with the operation of
new and all work is to be completed
your construction programme and any has been completed and all shopfitter the Retail First Centre.
in a professional manner and with
alterations to base building services at all paperwork provided to Centre
times. You will be required to liaise closely
with the Centre’s Operations Manager prior
Management. 6
A programme of fitout works is
to and during the Fitout.
provided to Centre Management.
 Step Three
3
Access Rubbish Removal Water Electricity location/identification signs as
approved in writing by Centre
Centre Management will grant access to The Shopfitter is responsible for The Shopfitter may use Retail First The Shopfitter is required to make Management.
all approved contractors during normal removing rubbish from the fitout site. Centre’s temporary water supply. provision for temporary power supply DO NOT interfere with the completion
construction hours for each day that the for fitout purposes.
Step 3: Pre-Fitout

Fitout rubbish must not be put in Retail Water outlets will be agreed with of Lessor’s work in the premises.
site is open.
First’s Centre rubbish disposal facilities. Centre Management. Arrangements are to be made with DO NOT commence work without
Access outside these hours will only Centre Management with respect to
be by written agreement with Centre Centre Management reserves No fire services shall be used for having undertaken site induction and
applicable charges for power usage. had all paperwork approved by Centre
Management and any costs that may the right to remove any rubbish water supply.
arise will be the tenant’s responsibility. accumulated by the Shopfitter or All task lighting is to be provided by Management.
Fitout Sub-Contractors and charge the If applicable water charges apply from Shopfitter.
Lease Commencement Date. DO NOT block access to the site, Retail
offender accordingly. First Centre access roads, bus bays, fire
Electricity charges apply from Lease
Parking and Deliveries egress, etc.
Commencement Date.
Shopfitters and Sub-Contractors can Work Area DO NOT use purlin clips off purlin
Strictly Prohibited Work Practices
only park in areas nominated by Centre flanges for the fixing of bulkheads,
No fitout work will be permitted Working Hours pipework, ductwork and similar. These
Management. DO NOT store or install combustible
outside of the store. Shopfitter must items should have hangers mechanically
Centre Management will nominate Centre Management will confirm materials above finished ceiling or in fixed through purlin web.
confine their activities to the
where material may be delivered and permitted working hours at the site any other concealed, non-sprinkled
designated area.
unloaded. induction. space. DO NOT fix any wall framing (full height
All temporary hoarding required to from floor to roof structure), which does
Prior arrangement must be made No work outside permitted working DO NOT create any structural load, not allow for any vertical movement
the fitout site must be to a standard
with Centre Management for all major hours will be allowed without the prior temporary or permanent, in excess either up or down to thermal activity
approved by Workplace Health and
materials delivered. written approval of Centre of tolerance standards as set forth in and/or wind loads plus short/long term
Safety and will be provided by
Management. approved documents. slab creep deflections. Suitable head
Any materials hoisting arranged in Centre Management at your cost.
DO NOT cut any holes, chases or bolt restraints should be provided.
advance with Centre Management at
your cost. fixings in the shell structure without
Security Centre Management’s written approval.

Any security staff required during the DO NOT install or display any signs
fitout period outside of core hours must other than the standard construction 8
be pre-arranged with Centre
Management and will be at your cost.
 Step Four
4
Retail Design Manager’s Ensure quality workmanship and DESIGN AND CONSTRUCTION CHECKLISTS
(or Operations Manager where on-time delivery.
applicable) Responsibillities Ensure works are carried out in These Design and Construction Checklists outline the requirements that MUST be complied with by you during the fitout of your store.
It is now essential that your fitout works are carried out in accordance with final approved drawings, as per Step 2.
During Fitout accordance with all relevant WH&S
and other authority requirements.
These checklists below and following are a handy way for you and your Shopfitter to make sure all requirements during fitout are met
Ensure all works are performed according to the high standard of quality design and workmanship set by Retail First.
Co-ordinate alterations to all building
strictly in accordance with the
services and structures directly with
approved drawings.
the Centre’s nominated contractors

ut
Make all site visits as necessary. (Centre Management must approve any
Shopfronts - General
alteration to base building services).
o Areas subject to potential shopping
Fit
Monitor on-site works. trolley damage are adequately
Ensure a copy of the stamped
4: Shopfront is a high quality design, with protected and constructed of durable
p
Ensure a copy of the stamped approved drawings are on-site at high quality finishes, as approved by
and approved drawings are
on-site at all times.
all times.
Ste Retail First.
material.

Finishes at skirting levels are durable

Copy of Retail First’s “Contractor’s Rules” Shopfront is in keeping with to avoid damage from the mall’s
must be displayed inside hoarding at all site-specific conditions, as determined cleaning machines.
Shopfitter’s Responsibilities times. Compliance with the by Retail First.
“Contractor Rules” is mandatory. The following materials have not been
During Fitout
Shopfront has individuality and the used: laminates, natural anodised
design demonstrates a strong concept aluminium glazing frames, mirror, plain
Ensure all fitout workers have
Your Responsibilities incorporating graphics/signage and pointed shopfronts/skirtings, simulated
completed the General Safety sound visual merchandising, as
Induction course. During Fitout materials such as imitation brick or
approved by Retail First. wood grain laminate, exposed fittings
Undertake project management. Ensure all fitout works are performed (unless an approved design feature) and
Materials used are appropriate to the industrial shutters or grilles.
strictly in accordance with approved design concept and are of a quality
Ensure all fitout works are carried out drawings and conditions.
in accordance with final approved finish. We have preferably used The total shopfront is a self-supporting
design drawings. materials such as: solid timber or veneer, construction from the floor, independent
Ensure any changes proposed are
2-pac polyurethane finishes, stainless of the Centre’s soffit or bulkhead.
approved by the RDM.
Ensure fitout complies with Retail First’s steel, quality metal finishes, high quality
design and fitout standards, as outlined
in Store Fitout checklists on page 12.
vitrified tiles, back painted glass and
natural stone.
10
4

Step Four
concealed in housing incorporated Checked the allowable outgo for this Inter Tenancy Walls/Margins Signage Outgo Zone Surface screw fixed cover strips have not
into the shopfront design. Retail First Centre (this will generally been used.
be 200mm max), bearing in mind that RDM (or Operations Manager where Signage outgo zone is the area where
If store is external, shopfront design in some Retail First Centres where Non-slip finishes are provided in all wet
and construction is suitable for outdoor applicable) to specify treatment of one signage can sit outside the lease line. areas, steps, ramps and landings.
mall space is narrow, there will be no or both inter-tenancy wall margins.
Step 4: Fitout

conditions – including but not limited to shopfront outgo allowed. Signage sits no more than 300mm
finishes, signage types and If water is used to wash down food
outside the lease line. preparation areas, a water proof
waterproofing. Outgo area has been approved the RDM.
Floor Ingo Zone Checked whether conditions vary in membrane has been installed to
our tenancy and understand that final the floor prior to laying floor materials
Shopfronts - Food Stores Glazing Common area floor finish, approval is subject to the RDM. and turned 300mm up the inter-
differentiated floor finish, inlaid logos or tenancy walls.
specific patterns or graphics may have
Food or food court retailers have Simple, frameless, full-height glazing is If it is a food premise, install a
checked if they are subject to specific been installed on the floor ingo zone Floor
installed to internal mall shopfront, waterproof membrane and provided
design criteria. with approval of RDM.
unless a specific design concept a written warranty for material and
requires otherwise. Where required all store floor finishes workmanship.
Where specific design criteria applies, including sub-base and/or levelling
this criteria has been carefully followed Shopfront glazing and structure is compounds has been supplied. Chases, penetrations, drilling or saw cuts
to ensure full integration with the properly designed and documented of the slab have not been made without
design strategy for the whole to comply with industry standards, Floor finishes tie in with the overall prior consent by Centre Management
Retail First Centre. Australian Standards and all statutory, concept of the store. or Retail First Engineers.
regulatory code requirements.
Counter heights do not exceed We have preferably used floor finishes All penetrations must be water proofed.
Shopfront may be braced back to the 1200-1350mm. Structural and glazing certificates like natural stone, concrete tile, Where penetrations are required to be
base building structure, as long as for the shopfront were submitted to terrazzo, ceramic tile, timber, carpet and fire rated, a suitably licensed contractor
structural certification can be provided Counters are designed to accommodate Centre Management prior to trading. specialised vinyl applications. is to perform the work and provide a
upon completion of the fitout. disabled serving access.
certificate for each penetration.
Shopfront glazing is on or within the Where construction and expansion joints
If required, relief air/return air opening in lease line, unless a specific outgo has exist in the structural slab, movement joints
the shopfront is provided. Where common area floor tiles are
Shopfront Outgo been approved by the RDM. in the floor finish coincide. required for shopfront ingos or outgos,
All tracks, locks and hinges are concealed. these are to be at the Lessee’s cost.
Junction of the mall floor and store
Shopfront outgo is specifically for the floor finishes are flush and a metal edge
Stacked sliding of bi-fold doors are framing of particular elements of the
shopfront (e.g. entry portal) and is not to
strip is fitted between the two finishes. 12
be regarded as an overall extension of the
lease line.
4

Step Four
Ceiling Signage Shopfront signage is supported Walls Any required security mesh above
from the base building structure and inter tenancy walls has been supplied
All shops to have a ceiling installed Shopfront signage represents a critical certification from a structural engineer Installed, finished and provided and installed.
by the tenant in line with legal element of shopfront design. provided to Centre Management prior all internal partitions.
to trading. Chasing of any inter tenancy walls has
requirements relating to the retail
Step 4: Fitout

All inter tenancy walls are lined. been approved by Centre Management.
usage. The type of ceiling needs Shopfront signage demonstrates
Signage, illumination and all
to be noted on the design plan. exceptional creativity. Provision of movement joints in walls
lighting for the first 2 metres behind the Wall finishes complement the overall
shopfront will be illuminated at all times design of the fitout and have been used coincide with construction and
Use of coved ceilings with recessed Shopfront signage is three-dimensional.
during the Centre’s trading hours and in combination with merchandising, expansion joints in the slab.
lighting, suspended panels, ceiling
detailed with louvers and baffles Shopfront signage is internally extended trading. graphics and props.
Internal and/or Intertenancy walls
and/or other creative ceiling systems illuminated.
Plain, illuminated signboxes have not No unrendered or unpainted walls. waterproofed as applicable to the
have been considered. tenancy usage and/or as directed by
A retail graphic designer has been used been installed unless the design
to design and develop our signage demonstrates a high degree of Back of house area is not visible over Centre Management.
Ceilings are supported from structural low height walls.
elements and are not suspended from concept (recommended). creativity and is integral to the design
mechanical ducts, cable trays, hydraulic concept of the store and has been No painted blockwork walls.
Checked whether or not our shopfront approved by the RDM.
or fire services. signage location is subject to specific All internal partitions are constructed
The ceiling or shopfront is not design criteria (this will depend on No advertising placards, banners, from metal or timber studs.
supported from the mall soffit the Retail First Centre design strategy pennants of signage other than that
or bulkhead. Certificates have and is especially important with food approved as the shopfront signage is Walls for food tenancies meet all the
been provided for any suspended court stores). supplied and installed. regulatory code requirements
or overhead items from a including the Health Code of Australia
Where there is specific design criteria, and are impervious and vermin proof.
structural engineer. they have been followed and work
Access panels are provided to allow the approved by the RDM. If noise is generated check if
access and maintenance of services in soundproofing insulation is required
Shopfront signage is limited to the store and install it.
the ceiling space eg. Air conditioning, name and/or logo and does not include
Fire systems, Electrical. any merchandise-branded elements.

14
4

Step Four
smart, organised manner to maximise illumination and adequate ventilation. Store Security Regulatory Requirements
presentation and appeal.
All internal illumination is concealed
No exposed strippings and fittings. from view. Security or enclosure systems are within All design, fitout work and materials used
the boundary of the lease line. comply with all relevant industry and
Australian Standards and all, statutory,
Step 4: Fitout

No pegboard-type display systems. All light fixtures are glare free.

Glass doors, bi-fold doors, open trellis regulatory and code, requirements.
No excessive areas of continuous slatwall. There are no surface mounted sliding shutters or clear span roller
fluorescent tubes or bare tube fittings, shutters have been used Council approved construction
Any slatwall is framed with an approved except in storage or back of house areas. (recommended). certified drawings were supplied to
detail and has no exposed edges Centre Management prior to works
There are no exposed or coloured lamps Location and type of security system has commencing on site. (Construction
or bulbs, exposed neon, strobe, sodium been approved by RDM. work cannot commence on site without
Lighting vapour lamps or spinner-type lights. Council approved drawings).
All enclosure systems are structurally
Signage and shopfront lighting are supported.
Retail First is responsible for lighting
separately switched to a timer and
to public areas outside the shopfront
illuminated during Retail First Centre Certification for security and enclosure KIOSK TENANTS
lease line. The design, supply and systems has been supplied to Centre
trading and extended trading hours.
Merchandising and Fixtures installation of lighting within the store is the Management prior to trading. Only to be completed by kiosk tenants. Approval for kiosk designs are based
Lessee’s responsibility. In externally exposed stores, display Kiosks must comply with additional and on the precinct’s design principles,
Visual merchandising plays a significant windows and signage lighting is specific design criteria, as outlined below. functional requirements and individual
role in a store’s appearance and is important No surface mounted or recessed lighting on a timer for illumination and will site characteristics. This may include
in creating maximum impact has been installed outside the leaseline. remain on until a time nominated by Kiosk design demonstrates an consideration of sightline clearances,
to entice customers. Centre Management. exceptional design standard, given its canopies, exhaust requirements,
General lighting layout has been signage, mall circulation and queuing.
fully exposed location. (Final design
approved by the RDM. Energy efficient lighting must be used
Displays including use of colour coding, approval has been carefully considered
for compliance with the Building Code Minimal sightline obstruction has been
lifestyle graphics, theming, full height Effective illumination has been installed in relation to overall design merit and
of Australia – Section J. maintained and is critical to kiosk
merchandising and displays, integrated to the shopfront – min. 1000 lux. site location).
design approval.
merchandising systems on walls and/or
product groupings have been used to Recessed downlights, metal halide, Minimum impact has been exercised at
create a strong visual impact. pendants and other innovative lighting
all times in consideration to overhead or
systems have been used
high elements.
Store fixtures are designed in context (recommended).
with the store’s concept and create 16
a backdrop to present products in a All showcases and displays have even
4

Step Four
Display Counter and Equipment Lighting Overhead Canopies Fire, Mechanical and Structural Flooring
certification for any canopies and
Maximum counter height does not Lighting requirements to counters are Retail First will only approve a canopy overhead structures has been Retail First’s floor finish remains intact.
exceed 1350mm AFFL. incorporated into the counter designs where it is required by statutory or health submitted to Centre Management
and concealed from view. code requirements. prior to commencement of trade. Skirting is of a durable nature to
Step 4: Fitout

Screens and equipment do not exceed minimise damage from mall cleaning
1400mm in height and extend no more If any overhead structure is required, machines.
If a canopy is required, it is not to be
than 30% in the horizontal direction. it has been individually assessed and
Signage supported from the mall ceiling.
approved by the RDM. Suitable protection to the mall floor
Counter designs are considerate of Canopy may require full fire sprinkler (waterproof membrane or similar has
disabled serving access. Signage is imaginative and high quality. protection – if required, this is to be been installed under all new kiosks, new
provided by the tenant. Kitchen Exhaust floor coverings, counters, plinths and
Materials account for potential wear and All signage designed is an integral part of equipment.)
tear of trolley impact. the kiosk shopfront.
Retail First does not provide kiosk sites Membranes are not fixed and cannot
All equipment is built into the Simple vertical type signage has been with base building exhaust capacity. cause damage to the mall floor.
kiosk design. used (recommended).
If exhaust system is required, Retail First If the mall was damaged during the
Kiosks have a retail presentation on Signage located in a horizontal has approved it, and the tenant has fitout upon vacation of the store, the
all sides. direction has been subject to rigorous supplied it. floor has been made good to ‘as new’
design review. Any element above the condition upon vacation of the tenancy.
There are no blank, uninteresting walls. maximum 1350mm counter height has Building works impacting on the base
been carefully reviewed to ensure no building were carried out by Retail Floor penetrations have been approved
All equipment and storage is concealed. detrimental sightline impact to First nominated contractors at the in writing by Lessor’s structural engineer
adjacent stores. tenant’s cost. and copy of approval given to Centre
Management.
There is no structure impacting on the
sightline clearance zone.

Sightline clearance zone is generally

between 1400mm – 2500mm above mall
finished floor level.

18
16
 Lessor/Lessee Scope of Works (To be read in conjunction with the Offer to Lease)

The following schedule applies to tenants undertaking fitout. If you are uncertain contact your RDM for immediate clarification.

Step Four
Lessee = Tenant Lessor = Yu Feng / Retail First

Lessor Responsibility - Lessor Pays Lessee Responsibility - Lessee Pays Lessor Responsibility - Lessor Pays Lessee Responsibility - Lessee Pays

General • Services provision will vary from Centre to Centre. • Services design costs and other engineering services. Hydraulic Services • One cold water supply point capped off with a control valve. • All plumbing and drainage connections and services above floor level.

• Note: Existing store shells will generally be supplied with services as per the • Organisation and co-ordination of all services consultation with the Centre’s • One capped off drainage point to a location nominated by the Lessor. • Supply and installation of a Centre Management approved cold water
Step 4: Fitout

existing layout. You must confirm the extent of the services being provided. nominated consultants and subcontractors. supply water meter in a readily accessible location.
• One trade waste point to a location nominated by the Lessor (for food
• Preparation and lodgment of Building Approval and Hydraulic Approval to tenancies only). • Individual hot water supply.
Local Authority
• Reticulation, venting, connection of air conditioning condensate drainage
Fire Protection • Building exterior Fire Exit doors where required other than shopfront doors. • Any extension, relocation, adjustment, addition or replacement of sprinkler line, traps, sinks, basins, fittings and fixtures.
heads, including draining down of the system.
• Hose reels where required by the Building Code of Australia. • Compliance with the relevant authorities.
• Provision and installation of any fire system as required by the Building
• Sprinkler layout shall be as per existing site configuration and to Code of Australia. • Any alterations, additions and relocation of services will be reviewed by
existing heights. the Lessor’s consultants where required. An additional fee will be charged
• All Fire systems work will be carried out by Lessor approved contractor. for additional design and services, installed by the Lessor’s nominated
contractors at your cost. This includes the cost of all core holes.
• Certification of works.
• All hydraulic appliances, taps, toilets, showers etc meet the flow requirements
• Provision of “as constructed” drawings as set down in Southeast Queensland water restrictions.

• Fire doors that are used solely by your tenancy. • List of all devices and flow rates sent to Centre Management.

Mechanical Services • Conditioned air as per the existing diffuser layout. • Installation of air grilles. • Certification of works.

• Kitchen exhaust capacity provided to food tenancies only. • Air conditioning system modification including: Electrical Services • Electrical distribution board to the rear of tenancy, generally with: • All electrical wiring throughout the tenancy.

• Exhaust duct location provided to a point nominated by the Lessor or as - supplementary systems where the proposed heat loads exceed the existing - single phase 63amp supply for non food tenancies. • Light and power outlets, light fittings including emergency and exit lights,
shown on the tenancy plan. design load. hot water, refrigeration and other electrical equipment, circuit breakers.
- three phase, 80amp supply for food tenancies.
• Kiosk tenancies - refer notes on P24 +25. - any additional supply or return air grilles. • All authority applications and fees including supply and (where required)
• Supply capacity will vary per Centre: – this must be confirmed with installation of electrical meters.
- any additional ducting including rebalancing and commissioning to Retail First.
accommodate actual conditions. • Retail First’s nominated contractors will carry out any necessary power
supply upgrades.
• Airconditioning work will be carried out by Lessor approved contractors.
• Certification of works.
• Kitchen exhaust and make-up air including all hood(s), booster fans and
branch connections to the main exhaust duct. 20
18
• Certification of works.
4

Step Four
Lessor Responsibility - Lessor Pays Lessee Responsibility - Lessee Pays

Gas • One capped off gas supply point (food tenancies only and where • All internal reticulation, metering, testing, commissioning, approval
reticulated gas is available). and certification.
Step 4: Fitout

Note: Availability and capacity of gas supply will vary from Centre to Centre. • All authorities applications and fees including supply and installation of
You must confirm this provision with Centre Management. gas meters

Note: Gas meters are generally to be located within the tenancy space,
this is to be confirmed with Centre Management.

Refrigeration • No provision. • Refrigerators, coolrooms, display systems and/or heating equipment

including condenser units and all refrigeration lines and associated
builders works.

Note: Location of condenser unit to be approved by the Lessor prior to

installation

• Certification of works.

Telephone • 10 pair telephone cable and Final Distribution Point (FDP). • Application for telephone service including the supply and connection of
the final telephone cable point along with the FDP.

• All internal cable reticulation including termination of the FDP.

20
22
 Appendix: Fitout Questionnaire

Step Five
5
Notify Centre Management of Authority to Trade TO BE COMPLETED & RETURNED Current Business Address: ________________________________
Trade Commencement Date WITH FINAL DESIGN _________________________________ Details of Insurance Policies
An “Authority to Trade” will be issued by SUBMISSION
Your Shopfitter must notify Centre Retail First when all of the following items _________________________________
Management of your proposed date for are submitted to Centre Management.
Date:____________________________ __________________________________ Workers Compensation: ____________
commencement of trade minimum of three
working days prior to opening. Certificate of Classification from
_________________________________ ________________________________
Council or Certifier.
“Services Checklist As Built” form, Shop Name:______________________ _______________________________
Centre Management Fitout checked off against “Services Checklist” Phone Number: ___________________
ng
________________________________ ________________________________
Inspection submitted with final designs (Step 2).
tti
: Ge rade
________________________________
As Constructed plans showing all
Centre Management will inspect the
p 5
Ste dy to T
Fire Systems Installations including: Shop Number: ____________________ Mobile: __________________________
fitout to ensure that the store has Sprinklers
been constructed as per the final Public Liability: ___________________

Rea
Detectors
approved drawings. Emergency & Exit Lights Name and Contact Number Tenant
Name of Lessee: ___________________ ________________________________
Hose Reels, Hydrants & Extinguishers
Passive Installations ________________________________ Retail Designer: __________________ ________________________________
Defects Fire Doors
________________________________ ________________________________
Fire Rated Penetrations
Major defects and safety related issues Full Details of Intended Trade: ________________________________ ________________________________
Certification of fitout works.
identified by Centre Management must be
rectified prior to the opening of the store. Public Liability Insurance. _________________________________ ________________________________
Failure to do so will affect Authority to
Bank Guarantee. _________________________________
Trade. If the defects are not rectified within
seven days Retail First reserves the right to Executed Lease and other required Name and Contact Numbers Shopfitter: Questionnaire continues,
______________________________________________________________
rectify these defects at your cost. documents in Retail First approved please turn over
format. _______________________________________________________________ ________________________________
Minor defects are to be rectified within
14 days after opening for trade. First month occupancy charges, ______________________________________________________________ ________________________________
outgoings, and associated charges.
Cheque for legal fees and stamp 24
duty (including registration
– where applicable).
 Appendix
________________________________ We need the following details of all
equipment to be installed in the shop,
A: Electrical including water heaters, exhaust fans,
Electrical requirements of any refrigeration equipment etc.
illuminated signs - wattage and type:

Appendix: Fitout Questionnaire

Name and model of unit (attach
To determine the electrical load ________________________________ brochure if possible)
requirements for your shop, the following
information is required: ________________________________ Single or multi-phase power
________________________________ Rating - KVA
________________________________ Heat Output
1. Lighting
________________________________ Proposed Tariff (check with the local
Incandescent Lights - number, wattage
supply authority)
and type:
_________________________________
_________________________________
2. Power
_________________________________
_________________________________
Power points number, single or double,
_________________________________
_________________________________ ratings in amps, RCD’s:
_________________________________
__________________________________ _________________________________

_________________________________
Fluorescent Lights - number, wattage _________________________________ 3. Special Services
and type:
__________________________________ TV aerial, FM radio aerial, 2-way radio
_________________________________ aerial, wireless data network:
_________________________________
_________________________________ _________________________________
__________________________________ _________________________________
_________________________________ Other Electrical Equipment 26
 Appendix
_________________________________________________________________ _________________________________________________________________ ____________________________
_________________________________________________________________ _________________________________________________________________ ___________________________________
___________________________________

4. Miscellaneous Please give full details of any

equipment, fixtures and fittings that
C: Services
If refrigerated display cabinets are to be you intend to install in your shop which
installed please provide details of the will require connection to water or
condensing units (compressors). sewerage services, eg. floor wastes, 1. Heat Generating Equipment
_________________________________ hand basins, additional sinks,
dishwashers, etc. Please provide details (including layout
_________________________________ drawings) of all heat generating
____________________________ equipment or fittings (i.e. Ovens, ranges,
_________________________________________________________________
____________________________ refrigeration units etc.):
_________________________________________________________________
______________________________________________________________________

Equipment Model
______________________________________________________________________ Heat Generated
____________________________
_________________________________
B: Plumbing and Drainage ____________________________
_________________________________
________________________________________________________
________________________________________________________ _________________________________
If you intend to install a water heater,
please give details of make, model and _________________________________
capacity of unit.
Do you require/intend to discharge any
_________________________________ trade waste? If so, state approximate _________________________________
quantity.
_________________________________ _________________________________
____________________________ 28
 Appendix
2. Mechanical Ventilation _________________________________ ________________________________

Please provide details (including layout _________________________________ ________________________________

drawings) of all equipment requiring
exhaust and supply ventilation (i.e. ovens, _________________________________ ________________________________

Appendix: Fitout Questionnaire

ranges etc) Include equipment name, _________________________________
hood dimensions, exhaust air volume
& supply (make-up) volume:
_________________________________ 4. Gas Supply

_________________________________ _________________________________ Please provide details:

_________________________________ _________________________________ _________________________________

_________________________________ _________________________________ _________________________________

* Make-up air may be required at Lessee’s cost. _________________________________
_________________________________

_________________________________ __________________________________

3. Air Conditioning _________________________________

_________________________________
Please provide details of the following:
_________________________________
a.) Maximum Occupancy (Staff and
_________________________________
Customers)
_________________________________
________________________________

_________________________________ ________________________________

_________________________________ ________________________________

_________________________________
b.) Installation of full height partitions
_________________________________ (indicate on layout drawing)

________________________________ 30
 Appendix
D: Loading and Fixing Details, weight and size of any
equipment or fixtures intended to be
carried by the floor (safes etc):

____________________________
Details, weight and size of any
equipment of fixture intended to be ____________________________
carried by the walls:
___________________________________
_________________________________
___________________________________
_________________________________

_________________________________________________________________
Method of Fixing:
_________________________________________________________________
____________________________
____________________________
Method of Fixing:
______________________________________________________________________
____________________________
______________________________________________________________________
____________________________
____________________________
______________________________________________________________________
____________________________
______________________________________________________________________
________________________________________________________ _________________________
____________________________ Fitout Co-ordinator
________________________________________________________
____________________________
________________________________________________________ _________________________
Centre Manager
________________________________________________________

30
_________________________
Date
Notes:
Fitou
t Gu
ide