Assignment (First Week)
Questions
1. What is Product management?
2. List 5 stages of design thinking
3. What is the differences between empathy and sympathy
Answers
1. Product management can be defined as the business process that involves the planning,
developing, landing and managing a product.
It involves offering solutions to problems faced in the act of creating a product which will be
usable to the final consumer and generate profit to the organization/body.
2. The 5 stages of design thinking include:
i. Empathise
ii. Define
iii. Ideate
iv. Prototype
v. Test and Iterate.
3. The difference between empathy and sympathy involves the level at which one immerse
his/herself in the situation of the customer.
Empathy involves putting yourself in the customer’s position so one can immerse
himself/herself in their own point of view when dealing with the product difficulty and
proposed a viable and feasible solution, while sympathy involves emotional condolence to
an event or problem.
Eguda Godfrey
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