INTERNSHIP REPORT
Internship at Sweet Delights Bakery
Submitted By: John Doe
Internship Duration: 1st March 2025 - 15th March 2025
College: XYZ University
Supervisor: Mr. Richard Brown
Table of Contents
1. Acknowledgment
2. Executive Summary
3. Introduction
4. Organizational Structure
5. Job Responsibilities
6. Skills Acquired
7. Daily Work Summary
8. Challenges Faced
9. Learning Outcomes
10. Industry Analysis
11. Recommendations and Suggestions
12. Conclusion
13. References
14. Appendices
1. Acknowledgment
I sincerely thank Sweet Delights Bakery for allowing me to complete my internship. The
guidance and support of my supervisor, Mr. Richard Brown, and the entire team were
invaluable. I also express my gratitude to XYZ University for arranging this internship
opportunity.
2. Executive Summary
This report outlines my 15-day internship experience at Sweet Delights Bakery. I gained
practical exposure to baking, customer service, and inventory management. The
hands-on
experience helped me develop new skills, understand bakery operations, and work
efficiently in a fast-paced environment.
3. Introduction
The bakery industry plays a crucial role in the food sector, providing fresh and
customized baked goods. This internship aimed to enhance my practical skills and
knowledge
in bakery production, customer handling, and food safety regulations.
4. Organizational Structure
Sweet Delights Bakery follows a structured hierarchy: Owner/Manager -> Head Baker ->
Assistant Bakers -> Sales & Cashiers -> Cleaning Staff. I worked under the supervision of
the Assistant Bakers, gaining hands-on training.
5. Job Responsibilities
During my internship, I was responsible for baking, assisting in preparation, handling
customers, managing inventory, and maintaining hygiene. Each day involved learning
new
recipes and techniques.
6. Skills Acquired
This internship helped me develop technical baking skills, customer interaction expertise,
time management, teamwork, and food safety knowledge.
7. Daily Work Summary
Each day at the bakery involved different tasks. Below is a brief breakdown: Day 1-3:
Introduction to the bakery, observing senior bakers. Day 4-6: Assisted in dough
preparation, basic baking. Day 7-9: Learned cake decoration, customer service. Day
10-12:
Managed orders, handled peak hours. Day 13-15: Assisted in final production, summary
discussion with supervisor.
8. Challenges Faced
Some challenges I encountered included managing peak-hour rush, learning complex
baking
techniques, and handling multiple customer orders simultaneously.
9. Learning Outcomes
By the end of my internship, I had learned time management, teamwork, effective
customer
communication, and various baking techniques including bread making and pastry
decoration.
10. Industry Analysis
The bakery industry is experiencing rapid growth due to increased demand for fresh and
healthy baked goods. Sweet Delights Bakery follows market trends by offering organic
and
gluten-free options.
11. Recommendations and Suggestions
Based on my experience, I suggest implementing new technologies like digital order
management, expanding product variety, and optimizing workflow efficiency.
12. Conclusion
This internship provided me with invaluable experience in the baking industry. It has
strengthened my interest in the food sector and prepared me for future career
opportunities.
13. References
Books: 'The Art of Baking', 'Modern Pastry Techniques'. Online sources: Food Safety
Guidelines, Bakery Trends 2025.
14. Appendices
Additional documents include sample work records, photographs of baking sessions, and
daily work logs.
