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AXA Global Business Services Overview

AXA is a global leader in insurance and asset management, with a strong focus on customer-centric values and diversity. AXA Global Business Services supports over 35 entities and emphasizes sustainability and inclusion in its operations. The organization aims to inspire talent and engage partners while committing to corporate social responsibility and positive societal impact.

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Uma Naveen
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0% found this document useful (0 votes)
21 views17 pages

AXA Global Business Services Overview

AXA is a global leader in insurance and asset management, with a strong focus on customer-centric values and diversity. AXA Global Business Services supports over 35 entities and emphasizes sustainability and inclusion in its operations. The organization aims to inspire talent and engage partners while committing to corporate social responsibility and positive societal impact.

Uploaded by

Uma Naveen
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Insert title of the

presentation in
bold here
Speaker/Team/Other
Date - Place
1
AXA - GBS Public
We are looking forward to welcome you at the dawn
of a new, rewarding career…

…Know us a little more by


2 Title of the presentation l Date then!
AXA - GBS Public
AXA - GBS Public
How well do you know AXA, the global company?

#1 145,000
GLOBAL LEADER IN
As one of the global leaders in EMPLOYEES AND AGENTS
COMMERCIAL LINES INSURANCE
insurance and asset
management, protection has
always been AXA’s core
business. Through its four
business lines - property and #2 51
casualty insurance; health EUROPEAN INSURER COUNTRIES
coverage; life and savings
products; and asset
management - the Group helps
individuals, companies and
AN INTERNATIONAL
societies to thrive.
LEADER
93 MILLION
CLIENTS
IN EMPLOYEE BENEFITS

3
AXA - GBS Public
AXA Global Business Services | About Us
A strong foundation to support AXA across multiple services and Partner entities
AXA Global Business Services
Largest subsidiary of AXA Group
Integral part of Group Operations

20+ years in Operation


+34 eNPS Pulse Survey Jun’23 UK

Germany
Belgium
France Switzerland
35+ AXA entities supported USA Spain Japan
Italy
including the 10 largest ones Morocco Gulf Hong Kong

Singapore
~3,300 professionals; 3,000+ processes NPS: India
+60 (2022) +42 iNPS Inclusion Survey 2023
50:50 Diversity Mix (M:W)

Offshore: Bangalore, Pune


Nearshore: Morocco

4
AXA - GBS Public
AXA Global Business Services | Proving our mettle consistently

Best ESG Initiative to Improve


One of the best organizations for 3rd best employer for women Diversity and Inclusion in Insurance
women in 2023 Economic Times ASSOCHAM Sector (2nd ESG awards
and summit)

Among Top 20 Sustainability ESG Performance Awards in Plant More Trees Initiative of the
Champions (2nd ESG awards Insurance Sector (2nd ESG awards Year (Indian Social Impact
and summit) and summit) Awards 2023)

5
AXA - GBS Public
One vision to inspire our talents

6
AXA - GBS Public
One mission to engage our partners

7
AXA - GBS Public
Our Values and Commitments
We start every project, process, product with the customer’s point of view.
We put all our energy and creativity in making things easier and simpler for the customer.
We do everything to align our own interests with those of the customer, even when it means challenging the status quo.

We take decisions much faster, at 80% certainty, to make sure we execute at the right pace and continue to innovate.
We always prefer good enough but done rather than perfect but too late.
We think, decide and act in a much simpler way, for our teams and for our customers.
We value feedback, we ask for it and provide it in a respectful way.
We seek to learn and develop ourselves to do better and encourage our teams to do so as well.

We think long term and act according to our ethics, even if it means making hard choices.
We do what we say and say what we do, in full transparency.
We dare to speak up and share our convictions, but once a decision is taken, we fully support and endorse it even if
we disagree.

We recognize collaboration is the most important skill when it comes to promoting, hiring, and rewarding.
We foster diversity and inclusion because we are convinced that different ways of thinking, backgrounds and
experiences will be key for our success in the long run.

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AXA - GBS Public
Our Purpose

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AXA - GBS Public
Our Value Proposition driving excellence
This is how we operate!

Insurance Operations -Life DRReAM


provides end-to-end support for Life developing new
Insurance, Individual & Group methodologies/techniques, increasing
Retirement Annuities policies speed to market

Insurance Operations- Property Finance Operations


Delivering finance & accounting processes
and Casualty
across AXA entities, working as one team
provides support on new business,
with our partners and bringing
distribution services, policy servicing
standardization
and claims extensively

Insurance Operations- Healthcare Support Functions


end-to-end Healthcare support Human Resources | Corporate
including policy servicing, underwriting, Communications | Finance | Facilities &
pre authorization, claims, and medical Administration | Legal | Information
activities Technology | Operational Excellence |
Business Solutions Group | Risk Management

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AXA - GBS Public
LEGEND
Stage
Maintain

Core

Build

Deprioritize

AXA GBS service offerings

LOB
Property & Casualty

Health

Life & Savings


11 Asset Mgt
AXA - GBS Public
Inclusion and Diversity

AXA Global Business Services believes in building and sustaining an inclusive culture where employees are treated with
dignity,
where individual differences are valued and equal opportunities are provided in all aspects of employment.

Focus Areas

Inclusion of all Sexual


Gender Parity Conducive Workplace Employee
Orientations Inclusive Culture
Initiatives for Differently - abled Well-being
(LGBTQ+)

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AXA - GBS Public
Contributing to a positive societal and environmental impact

The pillars of our Corporate Social Responsibility

Inclusive Protection
Commitment to corporate Digital Inclusion
responsibility as we grow our business Using tech expertise to commit
while protecting our customers, our towards an inclusive
communities and our environment, digital world

Climate Change & Biodiversity Digital Sustainability


Managing our impact on the Becoming the first insurer in the
environment by reducing reducing world to have implemented a
resource use and promoting climate digital sustainability strategy
change awareness throughout
the world

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AXA - GBS Public
Life at AXA

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AXA - GBS Public
Life at AXA

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AXA - GBS Public
Follow us for more updates

AXA
AXA AXA AXA Global Business Services
AXA Group Operations

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AXA - GBS Public
Excited? So are we! See you soon.

In case you need any pre-joining support, please


reach out to your recruitment team SPOC.

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AXA - GBS Public

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