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Global Integrated Supply Chain

Traceability and Coding Manual

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Revision Log:
Review Duration: Maximum every 3 years, or if business need for change
Section Revised: Supersedes: Summary of Revision:
30 Aug 2016 R00 New New global manual replacing the MEU document
10 Jan 2022 R01 Revision Update document in conjunction with QP Traceability
OQS

Contents
1. OBJECTIVE ...........................................................................................................................................3
2. SCOPE AND PRINCIPLES .................................................................................................................... 3
3.Program Requirements - BAR CODES SYMBOL USED IN SUPPLY CHAIN (GS1 Codes) .................... 5
4 Ingredient and Process Traceability ........................................................................................................ 6
4.1 Ingredient Receiving and storage traceability ................................................................................... 6
4.2 Processing Traceability .................................................................................................................... 7
4.3 Packaging/Packing Traceability ........................................................................................................ 8
4.4 Shipping and Distribution .................................................................................................................. 9
4.5 Bulk material traceability ................................................................................................................. 10
5 PROGRAM REQUIREMENTS: FINISHED PRODUCT TRACEABILITY ............................................... 12
5.1 CODING RULES Principles ............................................................................................................ 12
5.2 Traceability Information on CONSUMER UNIT (CU) ...................................................................... 13
5.3 Traceability Information on traded units (SKU): .............................................................................. 14
5.4 Traceability Information on Outer Box............................................................................................. 15
5.5 Labelling of LOGISTICS UNITS (PALLET): .................................................................................... 16
5.5.3 LABEL LOCATION.......................................................................................................................... 18
6. TECHNICAL REQUIREMENTS ........................................................................................................... 19
6.1 Program requirements .................................................................................................................... 19
6.2 Code printing quality: ................................................................................................................. 20
6.3 Approval of Bar Code Compliance ............................................................................................. 21
7 PROGRAM REQUIREMENTS FOR IDENTIFICATION OF MONDELĒZ INTERNATIONAL
PRODUCTS: ........................................................................................................................................... 21
7.1 LOT CODE requirements for Mondelēz International products ....................................................... 21
7.2 Run rules for pallets containing 2 open day codes (BBD) or LOT codes (shift ................................ 24
7.3. Open date code format .................................................................................................................. 28
7.4 Code responsibility: when to change / not to change a GTIN .......................................................... 28
8. Other Sources for Information: ............................................................................................................. 29
GLOSSARY ............................................................................................................................................. 29

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1. OBJECTIVE

A primary objective of Mondelēz International is to market safe products of consistent quality that meet
or exceed the expectations of our customers and consumers. The requirements given in this manual
are designed to help our supply chain in meeting this objective end to end, by identifying those
programs which will help protect product safety and quality, prevent product retrievals, ensure full
product traceability and improve supply chain efficiency.

In summary, the application of these requirements and other documents, contain the basic elements
needed to assure effective management of Food Safety and Quality and the protection of our products
such as special situation management. Efficient traceability systems are key, in order to handle
consumer, industry and trade focus areas such as Organic, GMO free, Sustainability and Allergens.

These expectations and associated documents do not alter, override or replace any requirements
given in government regulations, which must also be met.

2. SCOPE AND PRINCIPLES

• The scope of this manual is all Mondelēz International Geographical Regions.

• Mondelez Full supply chain traceability is a combination of “internal” (Manufacturing plants,
Mondelēz International owned Warehouses and Distribution centers) and “external” (Material
Suppliers and contracted 3rd party logistic service providers for Warehousing, Distribution, Co-
packing, Co-manufacturing, Supplier) information. Mondelēz International must provide within
24h, or shorter timelines, (based on local regulation or customer requirements) the entire
product history.
• Every Step in the Mondelez Value Chain has:
o defined Program Requirements (PR) which are mandatory and auditable to achieve
full product history objective.
o defined Best of Current Approach (BA) which is supporting the company strategy to
improve the end to end traceability system capability.

Diagram 1: Mondelēz International full supply chain traceability scheme:

Note: the scheme is a high level overview of the entire Mondelez supply chain scope. Detailed
sections of the scheme are in section 4 of this manual.

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Diagram 2: Traceability information content hand over between supply chain stages:

Note: 10 digit or fewer lot numbers can be transmitted into Mondelēz International SAP, more digit
formats need to be linked and converted to an internal traceability number

Diagram 3: Traceability information needed at each of the individual supply chain stages:

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3.Program Requirements - BAR CODES SYMBOL USED IN SUPPLY CHAIN (GS1 Codes)

The GTIN (Global Trade Item Number) can be represented by different bar coding standards.
Diagram 1 illustrates the various numbering structures in correspondence to different unit loads.
The SSCC (serial shipping container code) provides a link between the bar coded information of
a pallet unit (logistics unit) and information pertaining to the unit communicated between different
trade partners using EDI (electronic data interchange).
EAN-13 is the preferred solution. Region Derogation process needs to be applied if a different code
should be used like ITF 14 (see below for details) and documented.

Diagram 4: bar code symbols used in supply chain:

1) EAN-13 1) EAN-13 OR ITF-14 1) EAN-13 OR ITF-14 OR

OR OR GS1 DataBar GS1 DataBar
GS1 DataBar 2) GS1 128 2) GS1 128
3) SSCC

EAN/UPC (GS1 13 – GTIN)

• Are specified for retail Point-of-Sale (POS) because they are designed for the high
volume scanning environment = Omnidirectional
• Limited to carrying GS1 Keys, measure trade items and internal numbering,
13 Numeric = GTIN-13
• Pre Printed off line on Mondelēz Consumer Unit, SKU box and as information
section (Application Identifier = AI) online on pallet label

GS1-128 (previously referred to as UCC/EAN-128 or EAN-128)

• can carry all GS1 Keys and attributes but cannot be used to identify items
crossing POS
• 48 Alphanumeric capacity, carries AI for Shelf Life, Lot code and GTIN
• Not Omnidirectional
• Cannot be printed offline, need printers at production line
• Printed online on Mondelēz SKU Boxes in Grocery and Cheese, majority of Chocolate business
,where we have online printers for SKU labels, not in Gum and Candy or Coffee, Biscuits.

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ITF-14
• ITF-14 bar codes can only carry GTINs (= GTIN 13 plus one fixed digit “0” at the
front to end up in 14 digits = ITF 14)
• can be printed directly on corrugated cartons, but cannot be used to identify items
crossing POS
• Mondelēz print off line on SKU boxes and transport boxes - so called outer cases,
mainly Gum and Candy and Biscuits, UK trade standard.

4 Ingredient and Process Traceability

4.1 Ingredient Receiving and storage traceability

Diagram 5: Ingredients Receiving and Storage Traceability Scheme

4.1.1. Expected Program Requirements (PR) – Refer also to Diagram 5:

• Supplier lot number and quantity of ingredient received by lot must be documented upon
receipt.
• A mechanism must be in place for retaining the supplier lot number (batch information) and
the quantity of that lot received.
• There must be a mechanism to link the supplier lot number to the point of use in processing
of that ingredient. This can be done either by recording the supplier lot during processing or
by assigning an internal plant identification (plant batch code). Where plant identification is
used it must be able to be linked to the supplier lot number.
• For all stored ingredients an inventory of received, issued and returned quantities shall be
maintained by supplier lot or plant identification (plant batch code).
• First in First Out or First Expiry First Out (FIFO or FEFO) practices must be in place to minimize
usage timeframes for ingredients.
• Bulk and material storage shall be subject to an evaluation in line section 4.5 of this manual.

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4.1.2. Best of Current Approach (BA) – Refer also to Diagram 5:

• The use of a consistent plant identification (plant batch code) for ingredient traceability can
make recording in production simpler and help to reduce errors. Some common examples are:
o Using ingredient manufacture date as the plant identification. In this case using a
reverse format (for example: YYYYMMDD, where Y is year, M is month and D is day)
is recommended as it eliminates numbers beginning with a zero (0).
o Other mechanisms such as plant batch codes generated based on sequential code
number or receipt dates must be able to be linked the supplier lot code.
Consideration should be given to the time impact for reconciling.
• At point of reception scan supplier pallet label (GS1 bar codes) to pick up Material Number,
best before date, quantity, supplier batch code (should be maximum 10 digits due to SAP field
capabilities).
• For bulk storage, have sufficient tanks to have each tank emptied before refilling. This can
limit the bulk traceability windows. Continuous level trending for tanks can also be used to
improve traceability windows by eliminating the need to rely on worst case scenarios – refer
also to Section 4.5.

4.2 Processing Traceability

Diagram 6: Processing Traceability Scheme

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4.2.1. Expected Program Requirements (PR) – Refer also to Diagram 6:

• Mechanisms must be in place to maintain traceability throughout processing.
• Semi-finished Goods (SFG),rework and weighed and mixed ingredients shall be:
o Labeled with quantity and/or weight and information sufficient to maintain traceability
to the date of its production (at a minimum).
o Quantities and/or weight, and traceability information shall be recorded at production
and consumption.
• Bulk and continuous processing operations shall be subject to an assessment in line with
section 4.5 of this manual.

4.2.2. Best of Current Approach (BA) – Refer also to Diagram 6:

• A batch managed interface between WH and manufacturing systems.
• In-system staging (issue material to the line) and return management.
• Scan of the material label at point of use and scan of remaining material returned to storage,
using real batch approach at manufacturing level.
• For bulk storage have;
o sufficient tanks to have 1 batch per tank dedicated, and/or
o continuous level trending for tanks, tank level recording.
• Bar code labeling of rework with batch and quantity information.

4.3 Packaging/Packing Traceability

Diagram 7: Packaging/Packing Traceability Scheme

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4.3.1. Expected Program Requirements (PR) – Refer also Diagram 7:

• Packaging suppliers to provide lot / batch traceability information on primary packaging and
all packaging containing ingredient label information (even when this is not product contact
packaging).
• For all stored materials maintain inventory of quantities by batch currently in storage.
• Inventory management system to ensure quantity and traceability (at least to a date of
production level) of SFG/WIP in storage is available.

4.3.2 Best of Current Approach (BA) – Refer also Diagram 7:

• Scan of material label at point of usage and scan of remaining material returned to storage,
using real batch information approach.
• Interface between warehouse and manufacturing systems, staging and return management
(FEFO).
• Bar code labeling of rework with batch and quantity information – standard label approach to
be developed.

4.4 Shipping and Distribution

Diagram 8: Shipping and Distribution Traceability Scheme

4.4.1. Expected Program Requirements (PR) – Refer also Diagram 8:

• For all stored materials / finished goods maintain inventory of held product by batch currently
in storage.
• First point of shipment information to be maintained including quantity by batch of product
shipped.
• There shall be an interface between Third Party Logistics Service Provider (3PL) and
Mondelez internal system to reflect real batch information.
• Records of product batches and quantities shipped to customers must be maintained.

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4.4.2. Best of Current Approach (BA) – Refer also Diagram 8:

• Scan of material label at point of use and scan of remaining material returned to storage, using
real batch information approach.
• Automatic interface between 3PL / Customer service / manufacturing systems.
• Business Intelligence (BI) report for traceability using the FG real batch number information
from 3PL goods movement messages sent back to Mondelez enterprise systems/real batch
number in enterprise systems.

4.5 Bulk material traceability

4.5.1 Expected Program Requirements (PR):

To meet the expectation of the policy to evaluate the time frame of known use for bulk materials there
are two broad approaches:
1. Use break cleaning to separate batches (common in liquid processes with Cleaning in Place
(CIP), particularly common in dairy and grocery processes).
2. Use a theoretical method to assess the traceability window for processes that cannot be
regularly emptied and cleaned (common in chocolate, biscuits, gum and candy).

For the second case the following is provided as guidance in terms of the methods of theoretical
calculation for the development of the evaluation.

4.5.2.1 Suggested approach for liquid processes without break cleaning:

Ideally all tanks and storage vessels will have records detailing transfers, removals and held volumes.
Automatic records are preferred; however, these may be manual. When conducting traceability
evaluations possible improvements to the method with which volume and consumption data is
collected should considered.

For liquid systems it is, in most cases, appropriate to consider the system as well mixed (i.e. without
layering of batches in tanks/vessels/silos). This is particularly true when tanks are agitated (stirred).
For highly viscous fluids without agitation this model does not apply well. For such cases it would be
more appropriate to consider it as plug flow; refer to suggested approach for powders (4.5.2.2).

Where tank volumes are tracked then dilution of a contaminant in a well-mixed tank can be calculated
as follows:

Where C is the initial contamination fraction and V are the volumes before and after subsequent
additions to the vessel. If product is removed between deliveries the rate of dilution will decrease.

Incomplete data will require modification of the approach. For example should only the addition to a
tank be known (e.g. via a batch transfer log) then a ‘worst case’ scenario could be applied where the
assumption is that the tank has only the space in it at each transfer to accommodate that delivery (i.e.
the removal rate is the addition rate). This will create a dilution factor calculation as follows:

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Where tanks are routinely emptied (but not cleaned) then it is appropriate to consider the residue
remaining on the tank and create a best case scenario based on the assumption of only a residue of
ingredient or product remaining on the interior surface of the tank. This residue volume can be
calculated based on the dimensions of the tank as follows:

𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅 𝑉𝑉𝑉𝑉𝑉𝑉𝑉𝑉𝑉𝑉𝑉𝑉 = 𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅 𝐷𝐷𝐷𝐷𝐷𝐷𝐷𝐷ℎ × 𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆 𝐴𝐴𝐴𝐴𝐴𝐴𝐴𝐴 𝑜𝑜𝑜𝑜 𝑡𝑡ℎ𝑒𝑒 𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇 𝐼𝐼𝐼𝐼𝐼𝐼𝐼𝐼𝐼𝐼𝐼𝐼𝐼𝐼𝐼𝐼

The calculation for the surface area of the tank will be dependent on the tank design. Common
calculations are as follows (often this will be a combination of one or more type):

Area of a circle (flat base) Lateral (side wall) area of a Lateral (not the base) area of a
cylinder cone:
𝐴𝐴 = 𝜋𝜋𝜋𝜋2 𝐴𝐴𝐿𝐿 = 2𝜋𝜋𝜋𝜋ℎ
𝐴𝐴𝐿𝐿 = 𝜋𝜋𝜋𝜋√ℎ2 + 𝑟𝑟2

Example dilution calculation sheets can be found here.

4.5.2.2 Suggested Approach for Powder Processes Without Break Cleaning:

Powder processes, such as sugar and flour, pose a different challenge as it is less appropriate to
assume vessels are well mixed (as most powder systems are not mechanically agitated). The most
common approach in this case is to assume a ‘plug’ (or layered) flow where added batches are
consumed in the sequence that they are added. With this assumption a mass balance approach can
be used to calculate usage time frames for delivered batches.

As with the assumption of a well-mixed tanks in liquid processes the assumption of ‘plug’ flow is non-
ideal. Many powder systems (particularly semi-conical hoppers for bulk flour and sugar storage) are
known to cone (where the flow of material though the center of the silo is faster than that at the walls,
creating a situation where newly delivered batches can be transferred out of the vessel before older
ones – refer to Diagram 9) or mix in other way.

There should also be a consideration of the risks associated with these assumptions as part of the
bulk traceability evaluation. Examples of how to accommodate such mixing include: expanding
traceability windows by one lot either side of the considered lot, or adding a set quantity of buffer
either side of mass balance calculated traceability windows.

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Diagram 9: Illustration of Plug Flow verses cone flow in powder silos

Batch B Batch C

Plug Flow
Batch B Batch C

Batch A Batch A Batch B Batch B Batch B

Batch A
Batch B Batch C

Batch B B B

Cone Flow
B B B B Batch C

Batch A Batch A A A A A A A

Batch A /B

4.5.2.3 Best of Current Approach (BA) – Minimizing Traceability Window:

Certain practices can be implemented to minimize the additional window required for bulk traceability:
• Providing sufficient tanks to allow storage tanks to be fully drained before each refilling cycle.
• Providing full level/volume and transfer history electronically (PLC/SCADA Historian) for all
tanks (minimizing reliance on worst case).
• Implement full emptying of powder silos at a determined frequency.
• Minimise use of rework or return processes into bulk storage tanks or processes. Rework
addition should be as close to finished product as possible.
• Powder silos and other storage vessels should be selected for the material type to reduce
coning and other non-linear flow patterns.

5 PROGRAM REQUIREMENTS: FINISHED PRODUCT TRACEABILITY

5.1 CODING RULES Principles

Diagram 10: Coding rule principles on CU / SKU / pallet (Unit load)

Note: All item points need to be

followed, to highlight the source
of format requirements,

RED font requirements are

based on Mondelēz International
format requirement,

black font requirements are GS1

requirements.

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5.2 Traceability Information on CONSUMER UNIT (CU)

Diagram 11: Traceability information application on Consumer Unit

Area of application
The consumer unit code is associated with the selling price in the retailer database for scanning at
POS (point of sale) of the trade partner. Advanced customers are using the bar code for their inventory
management at point of sale, it is pre-printed on the packaging material.
Never allow two bar codes encoding different GTIN numbers to be visible on a package. This is
particularly relevant to multi-packs, especially those with clear wrapping.
Multi-packs must carry a separate GTIN, with all internal bar codes obscured.
If the item is random wrapped, the same bar code can be printed more than once on the wrapping.
This ensures that one complete bar code is always visible.

The different series of numbers that can be used to identify any product or service:

GTIN-13 (EAN / UPC): This is the code that will be used for the majority of our packs.
GTIN-8 (EAN-8): This code is used for small items where a reduced size of symbol is necessary:
• if the GS1 13 bar code symbol, in the size required as a result of print quality studies, exceeds
either 25% of the largest side of the printed label area or 12.5 % of the total printable area.
• if either the largest side of the printed label is less than 40 cm² or the total printable area is less
than 80 cm².
• on cylindrical products with diameter less than 3 cm.

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Table 2: RACI Traceability information Consumer Unit

Re packer Plant, Region PM PCM IS GS1

Co man Quality Printer
EAN 8 or Verify Brief D2P Provide
EAN 13 conformity agency GCP
to Spec Create (Global
GTIN, check Company
GTIN Prefix)
content
LOT Verify Verify Approve Design Provide
CODE conformity to conformity to Format defined Printer
Specification* Specification* for Site print area set up
BBD Verify Verify Design Provide
conformity to conformity to defined printer
Specification* Specification* print area set up
*Verification checks as part of the process controls (content and quality) minimum 1x per shift at
start/product change.

5.3 Traceability Information on traded units (SKU):

Diagram 12: Examples of SKU traceability label application

Bar Code requirements and area of application:

a) Mondelēz International manufacturing units (including External manufacturer, Co-packer,

re-packer) are scanning the bar code of trade units as the basis for creation of label for logistics
units (pallets) at the end of production line.
b) Mondelēz International Supply Chain, trade partners (including 3rd party WH, DC) scan the bar
code of trade units for case identification.
c) Cash & Carry markets are scanning the bar code of trade units for identification at point of sale.

GTIN 13 (EAN-13):
This is the code that will be used for the majority of our traded units.
ITF-14:
Requested by the trade. Region CS&L need to agree with manufacturing about application and
requirements. GS1-128
On traded units is the preferred solution as more customers are using it and the information can be
scanned. Requested by the trade. Region CS&L need to agree with Manufacturing about application
and requirements.

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Summary: What traceability information need to be on the Case (SKU):

This information can be either printed directly on the boxes or placed on a sticker/label, or several
supports can be used, e.g. some information printed directly on the box and the rest on a label or ink
jet-printed. There is no need to duplicate any information from a regulatory point of view e.g. if ‘best
before’ is already printed on the case there is no need to print it on the sticker and vice versa.

a) GTIN of the SKU, EAN-13 (GS1 requirement).

b) Lot code in human readable format, (GS1 requirement).
c) BBD in human readable format: (GS1 requirement).
d) GS1 128 code (Trade requirement, conform to Gs1) Region CS&L need to agree with
manufacturing about application and requirements.

Table 3: RACI Traceability information SKU

Co packer CS&L Plant, Co Region PM PCM IS GS1

man Quality Printer
EAN 8 or Verify Brief D2P Provide
EAN 13 conform agency GCP
(pre-printed) ity to create (Global
Specific GTIN Company
ation check Prefix
GTIN
content
EAN 8 or Verify Verify request
EAN 13 conformity to conformity to GTIN
(online, Specification* Specification check
barcode) * GTIN
content
GS1 128 Verify Define Verify Provide Verify
(online, bar conformity to requireme conformity to Printer conformit
code) Specification* nts for Specification set up y
Manufactu *
ring
Co packer CS&L Plant, Co Region PM PCM IS GS1
man Quality Printer
LOT CODE Verify Verify Approv Provide
(online, conformity to conformity to e Printer
human Specification* Specification Format set up
readable) * for Site
BBD (online, Verify Verify Provide
human conformity to conformity to printer
readable) Specification* Specification set up
*
*Verification checks as part of process controls (content and quality)- minimum 1x per shift as
start/product change.

5.4 Traceability Information on Outer Box

Another type of SKU is the Outer box. It is used in case you have to put the labeled “trade units” into
a box called a “shipper”. The shipper is used for transportation reasons. The shipper needs to be
identified by a label or direct print, following GS1 rules.

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Example:
12 SKU boxes available. Each of them contains 12 CU. On the SKU they have printed an SKU-label
containing the information 12x60gr, article: “Lacta Milk”
12 of the SKU’s are put in the shipper and the shipper needs to get an identification label with an
information of (60GRX12)X12 article “Lacta Milk”.
In some cases this outer is the selling unit. In this case the labelling rule for SKU needs to be applied.
Note: If a shipper box is a transport unit, it needs to carry an SSCC code.

Diagram13: examples for labelling of outer box (direct print / label)

5.5 Labelling of LOGISTICS UNITS (PALLET):

Area of application:
For inbound identification, stock management and tracking forward from the distribution centre. The
GS1 logistics label provides clear and concise information about the logistic unit to which the label is
fixed, in both machine and readable form. mandatory features are:

 5.5.1 For Heterogeneous Pallets (mixed /picked pallets).

Minimum Requirement: GS1 logistic label with SSCC as minimum traceability relevant information
shall be the SSCC.

Diagram 14: Scheme of Requirements for heterogenous pallets

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 5.5.2 Mandatory information for standard homogenous pallets

o (15) Best Before Date (BBD) (6 numeric digits in format YY MM DD)
this format applies for the bar code section only (including the human readable
interpretation beneath the bar code) and not in the human readable section.
o The BBD in the human readable section of the pallet in DD.MM.YY or DD.MM.YYYY
description see pallet label example minimum font size 1cm, preferred 2.5cm, no month
only format, only exact day even if fixed day. Pallet label barcode section - all barcode
formats shall be converted into global GS1 requirement format YYMMDD (this is the
relevant bar code section “(15)”.
o (10) Lot code.
o (240) Material code (maximum 8 digits).
o (00) SSCC code / Unique Pallet Identification number.
o (02) GTIN of trade units.
o (37) Count of trade units on pallet.
o Pallet net weight.
o Material description (display from SAP master-data, short text).
o Header with Manufacturer information.
o Bar code formats and dimensions / GS1 standard requirements.

5.5.2.1 Detailed GS1 logistics label description – see GS1 standard

Diagram 15: Examples of GS1 Standard based PALLET LABEL FOR FINISHED GOODS
(note: format is not in orginal dimensions)

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5.5.3 LABEL LOCATION

• The bar code, including the human readable digits underneath (identification number) must be
visible and free of any obstacles preventing it from scanning.
• For logistics units and other units greater than 1 meter in height, labels should be placed so that
all the bar code symbols are at a height of between 400 mm and 800 mm from the base of the
unit (y), and no closer than 50 mm from the vertical edge (x) (see Diagram 16).
• Each logistics unit should have minimum two GS1 pallet labels. For units lower than 1 meter the
labels should be allocated in a readable and scanable way to the unit.

Diagram 16: Label application on pallets

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Table 4: RACI Traceability labelling unit load – pallet

Co packer Plant, Co LOG OPS PM PCM IS GS1

man Printer
Bar Codes Verify Verify Provide
conformity to conformity to Printer
Specification* Specification* set up
LOT CODE Verify Verify Provide
conformity to conformity to Printer
Specification* Specification* set up

BBD Verify Verify Provide

conformity to conformity to Printer
Specification* Specification* set up

Label Verify Verify Label

Verification conformity to conformity to compliance
Specification* Specification* Reports
from
selected
WH
monthly
Label Verify
approval Customization Customization conformity
during team send to team send to to GS1
design and GS1 GS1
test (or verify with (or verify with
Scanner) and Scanner) and
receiving WH receiving WH
* Verification checks as part of process controls (content and quality) - minimum 1x per shift at start / product change

6. TECHNICAL REQUIREMENTS

6.1 Program requirements

a. Readable for high speed scanners in the trade.

b. GTIN for product identification itself (Global Company Prefix given by GS1, registered by
Mondelēz International).
c. Scanning is most successful when the bar code is printed on a reasonably smooth surface.
Avoid printing around the corners or on folds, creases, seams, and any other uneven
packaging area.
d. SSCC for identification and tracking forward of logistic units (pallets).
e. Lot code for tracing.
f. Data titles MUST be provided in English as specified in the GS1 General Specifications. In
addition, data titles can be provided in local language if necessary.
g. Shelf life indication format: For shelf life calculations see Global Shelf Life Policy (Master data
standard).
h. The “production day” (not packing day, see glossary) is used as calculation basis for shelf life
indication and lot code. (Production day is based on local shift pattern, production day +
remaining shelf life).

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i. Multi-packs with mixed codes- the shelf life indication data of the finished package/SKU/pallet
label shall be the same as the component with the earliest expiration date (e.g. shortest shelf
life indication).
j. The use of Application Identifiers (AI) is governed by certain rules. Some must always be used
with others, e.g. AI (02) must be followed by AI (37). Some Application Identifiers must never
be used together, e.g. AI (01) and AI (02). Companies must respect these basic rules which
are fully explained in the GS1 general specifications.
k. Flexible software for scanning equipment and WH system is required in order to recognise
order of AIs, unknown content should be ignored (e.g. third barcode)
l. If possible, Pallet label + Case label need to be at least in one common face of the four of the
pallet = permit to double check the consistency between info pallet and case.

6.2 Code printing quality:

ANSI and ISO standards reflect the symbol’s likely scanning performance. The target for all symbols
is ANSI grade 2, 0 equivalents CEN grade C. Printer adjustment shall be verified by GS1 local
organizations. Readjustment is required if repeated complaints occur. Other colours than black (e.g.
lilac) are not readable by all scanning systems and shall be avoided.
Printing direction of bar codes should be perpendicular to the printer exit to avoid illegibility of the
whole bar code if there is an imperfection on the printer head.

Traceability information and open date codes shall be marked on product package in a noticeable and
obvious place in such a way as to be easily visible, clearly legible and indelible. The codes shall not
in any way be hidden, obscured, detracted from or interrupted by any other written or pictorial matter
or any other intervening material. The codes shall be clear and understandable in order to assist
consumers to make better-informed choices.

Easy legibility is an important element in maximizing the possibility for labeled information to influence
consumers. Illegible product information is one of the main causes of consumer dissatisfaction with
food labels. Therefore, a comprehensive approach shall be developed in order to take into account
all aspects related to indelibility and legibility, including font, color and contrast.

Laser coding technology, including etching, ablation and color activation (with laser sensitive inks), is
currently a proven solution recommended to address legibility and indelibility. It should be considered
for date coding applications on all LOF/CBA (Line of the Future / Current Best Approach) and new
installations where feasible or practical.

Legible/Legibility means the physical appearance of information, by means of which the information
can be easily read by the general population. Legibility is determined by various elements, including
but not limited to: font size, letter spacing, spacing between lines, stroke width, type color, typeface,
width-height ratio of the letters, the surface of the material, and significant contrast between the print
and the background.

Indelible/Indelibility means the information cannot be removed, deleted or erased.

Contrast means the distinction of the perceptual effect of different colors positioned side by side or
close together. For example, dark color will show differences when compared to light color.

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6.3 Approval of Bar Code Compliance

Bar code readability needs to be tested and verified with receiving warehouses and GS1.
See RACI tables link.
• Part of verification during design phase (print to Design for Consumer unit)
• Verification at project development (SKU, pallet label) – PCM/CS&L/EME/BD
• Ongoing verification checks as part of process controls – ISC
o BBD / LOT CODE on CU/SKU.
o Pallet label GS1 128 / BBD/Lot code.
o SKU GS1 128 / BBD / Lot code (off line/online printing).

7 PROGRAM REQUIREMENTS FOR IDENTIFICATION OF MONDELĒZ INTERNATIONAL

PRODUCTS:

7.1 LOT CODE requirements for Mondelēz International products

Each Manufacturing facility (including Co-manufacturer and Co-packer/Re-packer) must use

a standard lot code for product traceability identification on the pallet, trade unit (SKU) and consumer
unit in the following formats. The lot code is the traceability basis for Mondelēz International business,
Customers, Distributors and contracted services like Warehousing, Distribution, Repacking and Co-
packing. The lot code in the GS1 pallet label bar code section is used in some regions to calculate
the release time for Mondelēz International products to the market applying time based release
(remaining Quarantine time for Mondelēz International products calculated by Scanning of the lot code
at point of reception in the Warehouse/Distribution center/Co-packer/Repacker + Quarantine time
value defined in the Mondelēz International Master Data per SKU). Deviations for standard lot code
applications shall be controlled and documented in region specific procedures. SAP application limits
the lot code length to a maximum of 10 digits.

7.1.1.MEU/ EEMEA format:

Table 5: MEU / EEMEA Lot code structure

Digit 1 2 3 4 5 6 7 8 9 10
Code I P P L L Y W W D S
PRE- Production Production PRODUCTION PRODUCTION PRODUCTION PRODUCTION PRODCUTION
Meaning IDENTIFIER PLANT PLANT LINE LINE YEAR WEEK WEEK DAY SHIFT

alphabetical alphabetical alphabetical numerical numerical numerical numerical numerical numerical numerical

Example O O V 0 3 6 3 2 2 3

I: pre-identifier “C” for co-packer; “Z” for external manufacturer; “O” for Mondelēz International plants.
PP: Unique plant identifier for Mondelēz International plants, co-packer and co-manufacturer.
Remark: First 3 digits are assigned by Mondelēz International quality and tracked on the MEU Quality
Hub share point site.
LL: PRODUCTION line number assigned by the plant (not sole packaging lines, machines).
Y: Production year (last digit of actual year).
WW: Calendar week of Production.
D: Day of Production (Monday =1).
S: Shift of production (Morning shift = 1).
Note: Y, WW, D definition has to follow ISO Standard 8601 definitions – see Glossary.

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7.1.2. NA format:
Table 6: NA Lot code structure
NA Region Code Date Formats Country of Sale
USA Canada
Biscuit * DD MMM YYYY PPSLB YYYY MM DD PPSLB
Biscuit **(some CAN local Food
Service) Not Applicable JCDM
Confections (NA plant DD MMM YYYY YYYY MM DD XPPJJJYYLLS
manufacture) XPPJJJYYLLS hh:mm hh:mm
Confections (Imported from DD MMM YYYY (other YYYY MM DD (other region lot
other regions) region lot code format) code format)
Halls branded products under DD MMM YYYY YYYY MM DD (L)
regulation XPPJJJYYLLS hh:mm XPPJJJYYLLS hh:mm

Key Definition Example

DD Date of expiry 20
MM Month of expiry for Canada (see Table 6.1) AU
MMM Month of expiry for USA (see Table 6.2) AUG
YYYY Year of expiry 2017
Plant code ("X" notes an External Plant and is
XPP omitted for internal plants) XBV or GT
JJJ Julian date of manufacture 180
YY Year of manufacture 16
LL Line of manufacture 1
S Shift of manufacture 1
hh:mm time code (optional) in military time 23:00
(L) regulator notation for "Lot" (L)
** Note after the lot code and before the time code a machine code may be added if desired (alpha
or numerical)
Biscuit Definition Example
Key *
DD Date of expiry 20
MM Month of expiry for Canada (see Table 6.1) AU
MMM Month of expiry for USA (see Table 6.2) AUG
YYYY
(or YY) Year of expiry (YYYY preferred) 2017 (17)
(X)PP Plant code ("X" may be used as External Plant) XJO or AZ
S Shift of manufacture 2
L(L) Line of manufacture 12
(B) Machine\Wrapper(optional) 4
(hh:mm) time code (optional) in military time 23:00

Biscuit Definition Example

Key **
J Last digit of Year 6
CDM Julian date 212

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Table 6.1 Canadian Code Date Format and Month Designation

Format: Preferred YYYY MM DD (Accepted YYYYMMDD)

January JA
February FE
March MR
April AL
May MA
June JN
July JL
August AU
September SE
October OC
November NO
December DE

Table 6.2 USA Code Date Format and Month Designation

Format: Preferred DD MMM YYYY (Accepted DDMMMYYYY)
(Note reversed position of year and day from Canada)
January JAN
February FEB
March MAR
April APR
May MAY
June JUN
July JUL
August AUG
September SEP
October OCT
November NOV
December DEC

7.1.3 AP format:
Table 7: AP lot code structure – not used in all locations.
P P N N N Y J J J S
Plant Code Line Code Year Reverse Julian Code Shift

PP is the plant code – two letter alphabetic code.

NNN is a three number line code.
Y is the a single digit year code (i.e. 2010 = 0, 2011 = 1, 2012 = 2, etc.).
JJJ is a reverse Julian code that represents the day of the year (i.e. 1st of January = 001, 19th of
January = 019, etc.).
S is a shift code. 1 = Day Shift, 2 = Afternoon Shift, 3 = Night Shift.

7.1.3 LA format:
No standardized format

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Best of Current Approach - Global:

• Scan of the lot code + calculation from PROD Data (BU Quarantine time per SKU) is defining
the remaining Quarantine time in the Warehouse for time based release (production date and
shift information).
• Maximum number of digits: 10.
• SAP plant number usage as the Plant designation code.
• Global harmonized lot code structure.

7.2 Run rules for pallets containing 2 open day codes (BBD) or LOT codes (shift
change / open day code change)

Full, uniformed pallets (homogenous) shall have products with one BBD and Lot code on it.

Pallets containing mixed BBDs or lot codes generated by shift changes are allowed but shall meet the
following rules:

Shift change rule:

• If having a part pallet of SKUs from shift “A” the pallet needs to be completed with SKUs from
shift “B. The pallet label will show traceability (BBD and lot code) information from shift “B” –
this is driven by the labelling system.
• The site generating heterogeneous pallets shall ensure full traceability and control of the hold
and release process:
 Plants shall have an internal procedure that ensures pallets containing 2 BBD or
lot codes are documented at Pallet level (SSCC code) at a minimum.

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 For Hold and Release scenarios, the Manufacturing sites shall inform the next step
on supply chain with the SSCC codes that contain 2 lot codes (Heterogeneous
pallet)
 Documenting shift change pallets shall be recorded by either the sites internal
system or using the following template: Traceability at shift change [Traceability
sharepoint site].
 Recording the number of Trade Units of each batch in the pallet is optional but may
be implemented as part of the plants internal procedure.
 Until this dedicated information is available from the plants, batch number “A “
and “B” shall be put on hold in the supply chain.
 Logistic Operation department shall inform new 3PLs about the approach with
shift change pallets.
 Where allowed to have mixed BBD on a pallet the difference in BBD shall not
be more than two calendar days

Optional Best Practices on how to handle shift change pallets:

Plant:
• 1 pallet label for shift change pallet detailing information from batch B
• Detail both batches on shift change pallet using a manual sticker
• Add a visual indicator to show where the different batches are located on the pallet
• Add a pallet label for each batch on the pallet
• Generate a partial pallet.
• Where plants manually stack and create pallet labels, for each batch on the shift change pallet,
plants should record details at case level in their internal system.

Warehouses:
• Split the pallets in the receiving WH before delivering to customer or for picking.
• Enter correct batch code and BBD into the WMS when picking stock.
• If pallet has two pallet labels detailing different batches, then warehouse should split the pallet.
• Dispatch shift change pallets to customer.

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Diagram 17: Best Practices for pallets containing 2 open day codes / lot codes (shift change pallets)

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Image 1: Manual stickering detailing Lot, SKU, BBD and quantity.

Image 2: Two pallet labels applied to one pallet by plant

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Image 3: Visual indicator (slip sheet) added to pallet to show where Shift A & B transition.

7.3. Open date code format

• Day exact best before date (BBD) format enables alternatives for “fixed day per month“(monthly
BBD with a fixed day for example 28.02.2013/28.04.2013. Seasonal business and products with
legal/customer requirement for day exact BBD).
• For BBD calculation: see shelf life calculation Global Shelf Life Policy (Master data standard)
• The “production day” is used as calculation basis for shelf life indication and Lot code.
(Production day is based on local shift pattern, prod day + remaining shelf life)
• The human readable shelf life indication printed on Consumer Unit, SKU and pallet label need
to follow customer specific/local regulation specific requirements.
• Pallet label barcode section - all barcode formats shall be converted into global GS1
requirement format YYMMDD (this is the relevant bar code section “Application Identifier
(15)”).
• For packages that contain more than one component or mixed code dates (Co packed SKU’s
/ Displays), the shelf life indication data of the Consumer unit/SKU/pallet label shall be the
same as the component with the earliest expiration date (e.g. shortest shelf life indication).

7.4 Code responsibility: when to change / not to change a GTIN

Mondelēz International is fully engaged to comply and follow the agreed GS1 industry standards for
GTIN allocation. These rules are published on http://www.GS1.org.
The lead PCM assigned to the product change or New Product Development project is responsible to
apply the GS1 rules and assign the appropriate GTIN for any new SKU or CU (reference to global
I2M process see Chapter 8).

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8. Other Sources for Information:

• GS1 global user manual

• ECR Unit Load Identification and tracking
• GS1 Logistics Label and Serial Shipping Container Code
• GS1 Barcode Quality Guide
• ECR blue book “using traceability in the SC to meet consumer’ safety expectations”
• GS1 traceability self assessment score card
• Global I2M process : https://intranet.mdlz.com/sites/i2m
• QP 08.3-01 Traceability and Open Date Code
• ISO 8601

GLOSSARY

• Consumer unit Trade item purchased by the consumer. May also be referred to as ‘ consumer
package’ or ‘retail package’. May be an individual item (e.g. individual chocolate bar, jar of coffee),
or a multipack.
• Traded unit - SKU : Trade item which does not pass the point of sale, e.g. carton, case, bag ,
stand alone product display.
• Logistics unit (Pallets): A defined quantity of product established for transport and/or storage
that needs to be managed through the supply chain. Includes ‘Shippers’ [packages containing
multiple Traded Units, which the retailer removes prior to displaying the Traded Units in store],
partial pallets and full pallets.
• GS1: (Global Standards One), is a not-for-profit, international organization that develops and
maintains standards for supply and demand chains across multiple sectors.
• Year, Week, Day: - ISO 8601: Representation of dates and times is an international standard
covering the exchange of date and time-related data. It was issued by the International
Organization for Standardization (ISO) and was first published in 1988. The purpose of this
standard is to provide an unambiguous and well-defined method of representing dates and times,
so as to avoid misinterpretation of numeric representations of dates and times, particularly when
data is transferred between countries with different conventions for writing numeric dates and
times.
• AI: Application Identifier Each Application Identifier (AI) has a two, three, or four digit numeric
Prefix in front of the data to tell what the data means. For example, the AI for Serial Shipping
Container Code (SSCC) is (00) and for : Global Trade Item Number (GTIN) it is (01)
• EAN Code: (NOTE:The GS1 system has replaced the previous system EAN and UCC code
systems. Essentially the code structures have not changed but the 2 organizations have merged
so the now unified GS1 code names are used in this document
• GS1 128 Code: GS1-128 is an application standard of the GS1 implementation using the Code
128 barcode specification. The former correct name was UCC/EAN-128. Other no longer used
names have included UCC-128 and EAN-128. GS1-128 uses a series of Application Identifiers to
include additional data such as best before dates, batch numbers, quantities, weights and many
other attributes needed by the user.
• 128 Code: Code 128 is a very high-density barcode symbology. It is used for alphanumeric or
numeric-only barcodes. It can encode all 128 characters of ASCII and, by use of an extension
character (FNC4), the Latin-1 characters defined in ISO/IEC 8859-1[citation needed].
• Automated WH systems: Some warehouses are completely automated, and require only
operators to work and handle the entire task. Pallets and product move on a system of automated
conveyors, cranes and automated storage and retrieval systems coordinated by programmable
logic controllers and computers running logistics automation software. These systems are often

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installed in refrigerated warehouses where temperatures are kept very cold to keep product from
spoiling, as automated storage systems can use vertical space efficiently. (high-bay storage
areas)
• Lot code: A lot number is an identification number assigned to a particular quantity or lot of
material from a single manufacturer. Lot numbers can typically be found on the outside of
packaging. The idea is that the lot number enables tracing of the constituent parts or ingredients
as well as labor and equipment records involved in the manufacturing of a product. Unique identity
given to a defined quantity of a material usually based on time and location of manufacture. For
continuous processes, a lot cannot exceed the amount of material produced in one 24 hour period.
For non-continuous processes, the batch, blend, shift, or other time segment may be used to
identify a lot. For materials received in bulk, the lot would usually be identified as the contents of
the bulk vehicle. Note: the definition of ‘Lot’ is different to
‘Compliance lot’ for net contents control purposes.
• Batch code = LOT CODE, but a lot can contain several batches of manufactured product.
• Uniform pallet/ homogeneous pallet: assembled finished goods / semi-finished goods pallet
containing the same Article
• Picking pallet: In logistics, picking refers to the task of selecting an item for shipment.
• Mixed pallet: assembled finished goods/semi-finished goods pallet containing different Articles
• GTIN: Global Trade Identification number, see GS1 standard
• Internal traceability: Movement, Transformation, Storage, and Destruction
• External traceability: When a traceable item is physically handed over from a partner to another
(i.e. “one step up/one step back” principle)
• Third-party logistics (abbreviated 3PL, or sometimes TPL) in logistics and supply chain
management is a company's use of third party businesses to outsource elements of the company's
distribution and fulfillment services.

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