Restaurant Booking Website

A PROJECT REPORT

Submitted by

Jaskaran Singh (24BCS80013)

Geetesh Singla (24BCS80002)
Aarooshee Doegar (24BCS80056)

Supervised by

Department of CSE , Er. Neha Kapoor(e13446)

in partial fulfilment for the award of the degree of

Bachelors of Engineering

IN

Computer Science Engineering

Chandigarh University
Jan-May 2025

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 BONAFIDE CERTIFICATE

Certified that this project report “Restaurant Booking Website ” is the

bonafide work of “Aarooshee Doegar (24BCS80056),
Jaskaran Singh(24BCS80013), Geetesh Singla (24BCS80002)" who
carried out the project work under my/our supervision.

SIGNATURE SIGNATURE

HEAD OF THE DEPARTMENT PROJECTSUPERVISOR

Computer Science & Engineering Computer Science & Engineering

Submitted for the project viva-voce examination held on

INTERNAL EXAMINER EXTERNAL EXAMINOR

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 List of Standards

Standard Publishing About the Standard Page

Agency No.

GDPR European General Data Protection Regulation for 39

Union (EU) data privacy and protection of users'
personal information.
JWT IETF (RFC JSON Web Token – an open standard 33
7519) used for securely transmitting
information between parties.
OAuth IETF (RFC Open standard for access delegation 33
6749) commonly used for token-based
authentication.
SQL ANSI/ISO Standard language for relational database 9
management and queries.

HTTPS IETF Secure version of HTTP using TLS for 9

encrypted communication over a
network.
SMTP IETF (RFC Standard protocol for sending emails 9
5321) across the Internet.

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 ABSTRACT

to the qualification work of the bachelor

“Restaurant Booking Website”

Supervisor: UIE (CSE), Chandigarh University, (DESIGNATION AND MAM NAME).

In today’s fast-paced digital era, the food and hospitality industry is undergoing a significant
transforma on through the integra on of online technologies. This project presents a
comprehensive and user-centric solu on in the form of a Restaurant Booking Website. The
website is designed to provide users with a seamless pla orm to reserve tables in advance,
browse digital menus, check real- me availability, and receive instant booking confirma ons via
email. It eliminates the hassle of long queues and uncertain wait mes, thereby enhancing
customer sa sfac on and streamlining restaurant opera ons.

The system has been developed using [Link] for the frontend, ensuring a responsive and
dynamic user experience, while the backend is powered by the Django framework, providing
robust API handling and secure authen ca on mechanisms. The PostgreSQL database manages
all the data related to users, bookings, and restaurant configura ons efficiently. The pla orm is
equipped with an admin dashboard, enabling restaurant managers to view, modify, and cancel
reserva ons, manage availability slots, and access key performance metrics.

A modular approach was adopted during development, including the stages of requirement
analysis, UI/UX design using Figma, backend integra on, tes ng, and deployment. The project
has been tested across mul ple devices and browsers to ensure cross-pla orm compa bility.
Addi onally, email integra on was implemented for sending booking confirma ons and
reminders.

The proposed solu on addresses major gaps in exis ng systems such as high costs, limited
accessibility for small to mid-sized restaurants, and lack of customiza on. Future extensions to
the project may include features such as mobile app support, integra on with UPI-based
payment systems, AI-driven table alloca on, customer feedback analy cs, and SMS no fica on
services.

This restaurant booking system not only enhances opera onal efficiency but also sets a
founda on for smarter, data-driven decision-making in the hospitality domain. It is a scalable and
adaptable solu on catering to the evolving expecta ons of both businesses and customers.

Keywords:

Restaurant Booking, Table Reserva on, [Link], Django, PostgreSQL, Admin Dashboard, UI/UX,
Email No fica on, Online System, Web Applica on, Digital Menu, Real-Time Availability,
Responsive Design, Automa on, Hospitality Management.

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TABLE OF CONTENTS

LIST OF ABBREVIATIONS………………………………………………………………i

INTRODUCTION………………………………………………………………………...ii

1. INTRODUCTION …………………………………………………………………...iii

1.1 Identification of Client /Need / Relevant Contemporary issue………………iii

1.2 Identification of Problem……………………………………………………….iii

1.3 Identification of Tasks…………………………………………………………iii
1.4Timeline………...………………………………………...…………………….…i
v 1.5 Organization of the Report…...………………………………………………viii

1.6 Objectives……………………...……………………………………………….viii

Conclusion to phase 1…………………………………………………………………...ix

2. LITERATURE REVIEW/BACKGROUND STUDY.………………………………....x

2.1 Timeline of the Reported Problem….………………...……………………………...x

2.2 Existing Solutions...………………………………………………………………….x
2.3 Bibliometric Analysis….….………...………………………………………………..x
2.4 Review Summary…………..……………..…………………………………………xi
2.5 Problem Definition.…..……………………………………………………………..xi
2.6 Goals/Objectives.…...………………………………………………………………xii
Conclusion to phase 2………….……………..…………………………………………xv

DESIGN FLOW/PROCESS……………………………………..…………………….xvii
3.1 Evaluation & Selection of Specifications/Features……..…………………………xvii
3.2 Design Constraints………………………………………………………...…..….xviii
3.2.1Standards Considered…...……………………………………….…..……..xix

3.3 Analysis of Features and Finalization Subject to Constraints….……………..……xix

3.4 3.4 Design Flow…….……….……………………………………………………..xxi
3.5 Design Selection………..……...……………………………………………….…xxii
Conclusion to phase 3………………………………………………………………...xxiii

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4. RESULTS ANALYSIS AND VALIDATION…………………….………………......iii

4.1Implementation of Solution………………………………………...……………......iii
Conclusion to phase 4…………………………………………………………………......ix

5 CONCLUSION AND FUTURE WORK……….……………………………………....iii

5.1 Conclusion………..…………………………………………………………………iii
5.2 Future Work….………………………..…………………………………………….iii

Conclusion to phase 5………………………………………………………………......ix

REFERENCES……………………………………..…………………………………….

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 LIST OF ABBREVIATIONS

Abbreviation Full Form

UI User Interface

UX User Experience

HTML HyperText Markup Language

CSS Cascading Style Sheets

JS JavaScript

API Application Programming Interface

DB Database

CRUD Create, Read, Update, Delete

OTP One Time Password

HTTP HyperText Transfer Protocol

HTTPS HyperText Transfer Protocol Secure

SQL Structured Query Language

JSON JavaScript Object Notation

IDE Integrated Development Environment

MVC Model View Controller

REST Representational State Transfer

SMTP Simple Mail Transfer Protocol

UPI Unified Payments Interface

CI/CD Continuous Integration/Continuous Deployment

DBMS Database Management System

 CHAPTER 1. INTRODUCTION

1.1 Iden fica on of Client /Need / Relevant Contemporary issue

In today's fast-paced world, the restaurant industry is witnessing a surge in customer

expectations for seamless, hassle-free dining experiences. With the advent of digital
transformation, customers increasingly prefer online reservation systems over traditional
walk-ins or phone bookings. A well-structured Restaurant Booking Website plays a
crucial role in bridging the gap between customers and restaurant owners, ensuring a
smooth reservation process while optimizing operational efficiency.

Need for the System

The demand for an online restaurant reservation system has grown significantly due to the
following factors:

 Customer Convenience: Users can book tables in advance, reducing wait mes
and enhancing their dining experience.
 Efficient Management for Restaurants: Restaurant owners can track and manage
reserva ons, minimizing overbooking and op mizing sea ng arrangements.
 Reduced No-Shows: Automated reminders and confirma ons help reduce last-
minute cancella ons or no-shows.
 Post-Pandemic Digital Shi : The COVID-19 pandemic accelerated the adop on of
contactless and digital solu ons, making online reserva ons a necessity rather
than a luxury.

Relevant Contemporary Issues

Several challenges in the restaurant industry necessitate an efficient booking system:

 Long Wait Times and Customer Dissa sfac on: Many customers face extended
wai ng periods, leading to frustra on and loss of poten al business.
 Manual Reserva on Errors: Tradi onal booking methods (phone calls,
handwri en logs) are prone to mismanagement, leading to double bookings and
miscommunica on.
 Scalability and Accessibility Issues: Many exis ng solu ons are limited in scope,
failing to cater to both small and large restaurant chains with diverse
requirements.
 Data Security and Privacy: Customers trust online pla orms with their personal
informa on, making security measures crucial in preven ng data breaches.

Conclusion

A Restaurant Booking Website is an essential tool that not only enhances customer
experience but also contributes to operational efficiency for restaurant owners. With
growing digital adoption, a well-structured, user-friendly, and secure reservation system
can transform the way restaurants manage their customers, ultimately driving revenue
growth and customer satisfaction. This project aims to build a robust and scalable
solution to address these contemporary challenges in the hospitality sector.

1.2 Iden fica on of Problem

The traditional restaurant reservation process is often inefficient, leading to frustration

among customers and operational challenges for restaurant owners. The lack of a
streamlined, digital solution contributes to mismanagement, long wait times, and lost
business opportunities. This project aims to address the following key issues:

Challenges in Exis ng Systems

1. Manual Reservation Management

o Many restaurants s ll rely on phone bookings or walk-in reserva ons,
which are prone to human errors, double bookings, and lack of real- me
availability updates.
o Without a digital system, restaurant staff must manually track
reserva ons, which can lead to inefficiencies and customer dissa sfac on.
2. Long Wait Times and Customer Inconvenience
o Customers o en have to wait in long queues, especially during peak
hours, due to poor reserva on planning.
o Without an online booking system, diners have no visibility into table
availability, making it difficult to plan their visits.
3. Overbooking and No-Show Issues
o Restaurants frequently face overbooking problems, leading to
overcrowding and mismanagement.
o On the other hand, last-minute cancella ons and no-shows result in lost
revenue, as tables remain vacant when they could have been reassigned.
4. Lack of a Centralized Reservation System
o Many restaurants do not have an integrated system that synchronizes
bookings across mul ple pla orms (website, phone, walk-ins).
o This lack of synchroniza on leads to confusion, inefficiency, and customer
dissa sfac on.
5. Limited Customer Engagement and Feedback System
o Tradi onal systems do not allow customers to provide feedback or modify
reserva ons easily.
o A modern solu on should enable customers to check availability, make
reserva ons, receive confirma ons, and submit reviews effortlessly.

Proposed Solu on

To overcome these challenges, this project will develop an automated online restaurant
booking system that will:

 Enable customers to check table availability and make real- me reserva ons
from anywhere.
  Allow restaurant owners to manage reserva ons efficiently, reducing double
bookings and improving table turnover.
 Integrate automated no fica ons (via email/SMS) to remind customers of their
reserva ons, reducing no-shows.
 Provide a user-friendly interface for both customers and restaurant managers,
ensuring smooth naviga on and ease of use.

1.3 Iden fica on of Tasks

1. Requirement Analysis

 Iden fy user needs (customers, restaurant owners, and admins).

 Define core func onali es:
o Customer Side: View restaurants, check availability, book tables.
o Restaurant Side: Manage reserva ons, handle cancella ons, update
availability.
o Admin Panel: User management, system monitoring, analy cs.
 Choose the technology stack (Frontend, Backend, Database).
 Iden fy security requirements (authen ca on, payment security, data
protec on).

2. Conceptualiza on

 Design a high-level architecture for the system.

 Iden fy key components:
o Frontend (UI/UX design)
o Backend (API, database, authen ca on)
o Machine Learning Models (if predic ve booking is included)

 Define user flow:

o User selects a restaurant → Checks table availability → Books a table →
Receives confirma on.
 Create ini al wireframes and mockups for UI design.

3. Planning

 Project Timeline & Milestones:

o Week 1: Requirement analysis & UI wireframing.
o Week 2-3: Backend and database development.
o Week 4-5: Frontend integra on & tes ng.
 o Week 6: Deployment and final tes ng.
 Assign roles within the team (Frontend Developer, Backend Developer, Tester,
etc.).
 Define data flow and interac on between frontend and backend.
 Plan for scalability (handling mul ple users simultaneously).

4. Implementa on

 Frontend Development:
o Languages: HTML, CSS, JavaScript ([Link]/[Link]).
o Features: User-friendly naviga on, reserva on form, search filters.
 Backend Development:
o Languages: Python (Django/Flask) or [Link].
o Features: API for reserva on handling, user authen ca on, data
management.
 Database Management:
o Use MySQL/PostgreSQL for structured data storage.
o Tables: Users, Restaurants, Reserva ons, Feedback.
 Machine Learning (if applicable):
o Train models for predic ng peak booking hours.
o Use Random Forest or Neural Networks for recommenda on systems.
 Security Implementa on:
o Use JWT/OAuth for authen ca on.
o Encrypt sensi ve user data.

5. Tes ng

 Unit Tes ng: Verify each module (Frontend, Backend, Database) individually.
 Integra on Tes ng: Ensure smooth data flow between UI, API, and database.
 Performance Tes ng:
o Simulate mul ple users booking tables at the same me.
o Ensure the system can handle peak loads without crashing.
 Security Tes ng:
o Test for vulnerabili es like SQL injec on, authen ca on bypass.
o Ensure proper encryp on of user data.
 User Acceptance Tes ng (UAT):
o Collect feedback from real users.
o Improve UI/UX based on usability tests.
1.4 Timeline

Fig 1.1.1 : Image showing Gan chart

1.5 Organiza on of the Report

This report is structured into five comprehensive chapters, each focusing on a

specific aspect of the Restaurant Booking Website project. The chapter-wise
breakdown is as follows:

Chapter 1: Introduc on

This chapter introduces the project, explains the mo va on behind it, and outlines
the problems addressed.

Chapter 2: Literature Review

This sec on presents an overview of exis ng restaurant reserva on systems and

pla orms. It iden fies gaps and limita ons in current solu ons and explains how
the proposed system offers improvements. It also discusses technological trends
and past research relevant to the project.

Chapter 3: System Design

This chapter explains the architecture of the system and the various modules
involved. It covers the system's flow, user interface design, technology stack,
database schema, and other structural components. Diagrams and flowcharts
illustrate how the system operates internally.

Chapter 4: Implementa on

This sec on details the actual development of the project. It describes the tools and
technologies used, key features implemented, tes ng approaches, and challenges
faced during development. It also explains the integra on of frontend and backend
components.

Chapter 5: Results and Conclusion

The final chapter presents the outcomes of the project, evaluates its performance,
and discusses how the objec ves were achieved. It also includes the conclusion,
limita ons of the current system, and future enhancement possibili es.
 Conclusion to phase 1

Phase 1 of the Restaurant Booking Website project focused on laying a strong foundation
for the successful development of the system. During this phase, the team engaged in
extensive requirement analysis, problem identification, and project planning. The study of
existing solutions helped identify the major limitations in current reservation systems and
shaped the vision for a more efficient, real-time, and user-centric platform.

The objectives and scope were clearly defined to align with user needs and modern
restaurant operations. Suitable technologies such as [Link], Django, and PostgreSQL
were selected based on their robustness, scalability, and ability to support a modular
architecture. A structured methodology was established to guide development in a phased
and systematic manner.

The completion of this phase sets the stage for the next development phase, which will
include detailed design, full-stack implementation, testing, and deployment. With a solid
plan in place, the project is ready to move forward into the execution stage to build a
practical and impactful restaurant reservation solution.

CHAPTER 2. LITERATURE REVIEW/BACKGROUND STUDY

2.1 Timeline of the Reported Problem

The issue of inefficient restaurant reserva on systems has been prevalent since the late
1990s. Ini ally, reserva ons were made through phone calls or walk-ins, leading to issues
such as overbooking, long wait mes, and customer dissa sfac on. The problem became
more visible with the rise of digital technology, as customers began expec ng real- me
services.

Pla orms like OpenTable (launched in 1998 in the U.S.) a empted to address these
challenges by offering online booking op ons. However, these pla orms were not
globally accessible and o en charged high subscrip on fees. During the COVID-19
pandemic (2020–2022), the demand for contactless services surged, highligh ng the lack
of flexible and affordable reserva on systems for small restaurants. Numerous case
studies and industry reports (Sta sta, NASSCOM Hospitality Insights 2021) have
documented the growing need for customizable solu ons.

2.2 Exis ng Solu ons

Several solu ons exist in the market, such as:

 OpenTable – Offers comprehensive booking features but is mostly U.S.-centric.

  Zomato Book – Integrates reserva ons into its food delivery app but only in
select ci es and for partner restaurants.
 Dineout – Offers deals and reserva ons but targets larger chains and metro
areas.
 Google Reserve – Enables reserva ons through Google Search, but integra on is
complex and not widely adopted.

These pla orms, while func onal, either lack flexibility, charge high fees, or limit access
to small, non-affiliated restaurants. Some open-source solu ons exist, but they lack
professional support, modern UI, or scalable backend systems.

2.3 Bibliometric Analysis

Feature Exis ng Systems Effec veness Drawbacks

Avoids double-booking Delays in updates or sync

Real-Time Booking Par al
in some systems issues

Admin Dashboard Limited/Customizable Helps manage slots Not present in all solu ons

Confirms bookings to Delays and errors

User No fica ons Yes (Email/SMS)
users occasionally reported

Complex UI for
Mobile Easy user access on
Yes elderly/non-tech-savvy
Op miza on phones
users

Availability Yes (basic in many O en hardcoded or lacks

Helps op mize sea ng
Management cases) real- me control

Analy cs and Useful for trends and Not present in most free
Rare
Insights decision-making or basic solu ons

2.4 Review Summary

The literature review suggests that while there are mul ple online booking systems
available, very few cater to small and medium restaurants with flexible needs. Most
exis ng tools are either part of a broader ecosystem (e.g., food delivery pla orms) or
require complex setups. The proposed solu on for this project directly addresses these
gaps by:

 Offering customizability for independent restaurants.

 Providing real- me booking and admin management.
 Including email no fica on and slot control features.
  Using modern and scalable technologies for future expansion.

2.5 Problem Defini on

Despite the rise of digital pla orms, many restaurants s ll face issues like overbooking,
manual errors, or lack of visibility for customers seeking reserva ons. The current
systems are either too complex or expensive for smaller establishments. This project
proposes to solve the problem by building a Restaurant Table Booking Website that:

 Allows customers to check real- me availability and book tables.

 Enables restaurant admins to view and manage reserva ons.
 Sends confirma on emails for trust and transparency.
 Ensures a clean, responsive UI/UX for all users.

Scope Limita ons:

 Food ordering and payment integra on are out of scope for Phase 1.
 Mobile app development is not part of the ini al phase.

2.6 Goals/Objec ves

The following objec ves are designed to be specific, measurable, and achievable within
the project meline:

1. Develop a user-friendly frontend using HTML/CSS and React for easy booking.
2. Design a scalable backend system with Django and PostgreSQL for data handling.
3. Enable real- me slot booking to prevent double bookings.
4. Build an admin panel for restaurant owners to manage reserva ons.
5. Implement email no fica on system to send confirma ons and alerts.
6. Ensure security and valida on through user authen ca on and role-based
access.
7. Perform rigorous tes ng and cloud deployment for real-world usage.

Each of these objec ves is narrow, concrete, and trackable—ensuring that they
contribute to the overall project outcome in a measurable way.

Conclusion to phase 2

Phase 2 concludes with a comprehensive review of exis ng literature and technologies,

iden fying key gaps in current restaurant booking systems. These insights form the
founda on for designing a tailored, scalable, and user-centric solu on in the upcoming
development phase.
 CHAPTER 3: DESIGN FLOW/PROCESS
3.1 Evalua on & Selec on of Specifica ons/Features

The key features required for a modern and effec ve Restaurant Booking System were
iden fied through literature reviews and exis ng solu on studies. The shortlisted
features are:

 User Registra on & Login System

 Real- me Table Booking & Availability Tracker
 Menu Viewing Before Booking
 Admin Dashboard for Restaurant Management
 Email No fica ons for Confirma on
 User Booking History
 Feedback/Ra ng System

These features were evaluated based on their impact on user experience, technical
feasibility, cost-effec veness, and performance. All selected features serve to enhance
both customer and restaurant admin experience.

3.2 Design Constraints

3.2.1 Standards Considered:

 Regulatory: Ensures user data protec on and privacy in compliance with GDPR
norms.
 Economic: Built using open-source tools (HTML, CSS, JavaScript, Django, SQLite)
to avoid licensing fees.
 Environmental: Digital booking reduces the need for physical registers.
 Health: Supports contactless booking, essen al post-COVID.
 Manufacturability: Pla orm-independent; deployable on cloud or local servers.
 Safety: Secured login system using encrypted passwords.
 Professional/Ethical: Transparent privacy policy, user consent for data use.
 Social & Poli cal: Can support mul lingual interface for diverse user groups.
 Cost: Budget-friendly by using free hos ng during development and scalable
op ons later.

3.3 Analysis of Features and Finaliza on Subject to Constraints

Post evalua on under the above constraints:

 Retained: All major features were retained.

 Modified: UI op mized for mobile-first users, lightweight backend used.
 Added: Op onal reserva on notes (e.g., special occasions, accessibility requests).
  Removed: Online payment feature (deferred for next version due to security
compliance).

3.4 Design Flow

Two design flows were considered:

Design 1: Basic Sta c Booking Form

 Frontend with simple HTML forms, backend PHP or Django

 Manual confirma on required by admin
 Less flexible, fewer features

Design 2: Modular Real-Time Booking System

 Frontend with dynamic UI (HTML, CSS, JavaScript)

 Backend Django REST Framework + SQLite
 Auto email no fica ons and live availability
 Easily scalable and responsive

3.5 Design Selec on

Design 2 was chosen based on comparison of features, usability, and modern web
development prac ces.

Criteria Design 1 Design 2

Real- me Booking No Yes

Admin Dashboard Minimal Advanced

Responsiveness Limited Mobile-friendly

No fica ons Manual Automated via Email

Scalability Low High

Technology Stack Outdated Modern (Django, JS, HTML5)

3.6 Implementa on Plan/Methodology

Conclusion to phase 3

The third phase focused on designing the system architecture and evaluating potential
implementation strategies. After analyzing various design alternatives and assessing their
feasibility under real-world constraints, the most efficient and scalable solution was
selected. This phase laid a strong foundation for the implementation process by finalizing
features, system flow, and development tools, ensuring the project progresses with clarity
and technical robustness.

CHAPTER 4. RESULTS ANALYSIS AND VALIDATION

4.1 Implementa on of Solu on

The solu on was implemented using modern web development tools and frameworks to
ensure a responsive, scalable, and efficient system. The following tools and technologies
were u lized during different phases of the project:

Tools Used

 Analysis:
o Google Forms & Feedback surveys were used to gather ini al user
requirements.
o Data was analyzed using Excel and basic sta s cal tools to iden fy top-
priority features.
 Design Drawings/Schema cs/Solid Models:
o User Interface designs and user flow diagrams were created using Figma
and [Link].
o Database schema and system architecture were visualized using
Lucidchart.
 Report Prepara on:
o Documenta on and reports were wri en in MS Word, forma ed
according to the university guidelines.
o Diagrams and visuals were exported from design tools and inserted for
clarity.
 Project Management and Communica on:
o Tasks were tracked using Trello, and milestones were scheduled with
Google Calendar.
o Team collabora on and communica on were done through WhatsApp,
Google Meet, and Gmail.
 Tes ng / Characteriza on / Interpreta on / Data Valida on:
 o Unit Tes ng and Integra on Tes ng were performed using Postman for
API tes ng.
o Frontend valida ons were implemented using JavaScript.
o Browser tes ng was done across Chrome, Firefox, and mobile devices to
ensure responsiveness.
o User feedback was collected for real-world usage valida on and system
improvement.

Conclusion to phase 4

The Restaurant Table Booking Website was successfully implemented using modern
development tools. Through careful analysis, design schematics, and testing methods, the
system achieved its functional goals, such as user registration, real-time table booking,
and admin control.
 CHAPTER 5 CONCLUSION AND FUTURE WORK

5.1. Conclusion

The development of the Restaurant Table Booking Website successfully addressed the
problem of inefficient reserva on systems in tradi onal dining setups. The project met
the expected outcomes, such as real- me table booking, admin and user login features,
booking management, and a user-friendly interface. Minor devia ons occurred in terms
of integra ng live SMS/Email no fica ons, which will be considered in the next phase.
The implementa on validated the feasibility and usability of the solu on with posi ve
results from simulated user tes ng.

5.2. Future Work

To enhance the effec veness and func onality of the system, future work will focus on
integra ng advanced features such as:

 Live SMS and email alerts for booking confirma ons and cancella ons.
 AI-based table recommenda ons based on customer preferences and me slots.
 Integra on with mobile apps (Android/iOS) for on-the-go booking.
 Payment gateway integra on for advance booking payments.
 Feedback and ra ng module for restaurants.

These improvements will help extend the solu on's usability and make it a
comprehensive pla orm for restaurant table management.

Conclusion to phase 5

The project met its primary objec ve of developing a web-based solu on for efficient restaurant
table management. The final system was user-friendly, responsive, and handled bookings
effec vely. In the future, the solu on can be extended by integra ng features like online
payment, mobile applica on support, customer feedback system, and mul lingual access. These
enhancements would further improve system usability, flexibility, and reach.
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2Sayam N Gandhak, 3Saundarya A Karhale, 4Sandipkumar R Prasad, 5Prof. Sudhesh A
Bachwani

[2] Gamma, E., Helm, R., Johnson, R., & Vlissides, J. (1994). Design Patterns: Elements
of Reusable Object-Oriented Software. Addison-Wesley.

[3] Roy, S. (2021). Real-Time Web Technologies: WebSockets, Server-Sent Events, and
More. O'Reilly Media.

[4] Shneiderman, B., & Plaisant, C. (2016). Designing the User Interface: Strategies for
Effective Human-Computer Interaction. Pearson.