Case Study In Brief
A Chicago-based leading health system
faced challenges with inefficient clinical
From Paperwork
workflows in its vast network of 300+ bed
capacity due to fragmented data and
manual administrative tasks related to
to Patient Care:
patient visits.
Innovaccer built an efficient system
How This Chicago around patient visits, enabling automated
extraction and documentation of patient
data in a streamlined manner. The
Healthcare Giant platform also refines processes with
performance optimization based on data
analysis.
Reduced Physician With the help of Innovaccer’s platform,
physicians reported a 61% reduction in
Burnout Using AI cognitive load and a 60% reduction in the
amount of time spent preparing for a
visit.
The health system focused on measurable
outcomes, observing a streamlined
system well integrated into their existing
workflows with full support of their
leadership and staff in terms of training
and change management.
Workflow With a vast network of 300+ bed capacity and 650+ affiliated physicians, balancing
Inefficiencies workflows and workforce for this Chicago-based healthcare organization comes with
its own complexities. The lack of structure for patient data collection and
Leading To management resulted in increased difficulties for the hospital staff, aggravating
Clinician Burnout clinical workflow inefficiencies and clinician burnout.
Clinicians had to manually prepare for patient visits, consuming valuable time that
could have been spent attending to other patients in need.
Patient data collected from multiple sources were highly fragmented, making it
difficult to integrate for proper analysis and observation.
Clinical intake processes were resource-intensive, requiring duplicate data entry
across multiple forms, significantly increasing patient wait times due to these
inefficiencies.
Documentation requirements shifted staff focus from patient care to administrative
tasks, forcing physicians to spend their lunch breaks and after-shift hours
completing paperwork.
Inconsistent preparation methods across departments led to variable patient
experiences, and communication gaps between shifts resulted in duplicated work.
Additionally, the lack of defined processes made training new staff unnecessarily
time-consuming.
Innovaccer’s Solutions Implemented
AI-Powered Clinical Automated Clinical
Automated Clinical
Documentation Intake System Intake System
The healthcare network implemented The network streamlined their intake To maintain their focus on
an AI system that automatically process by implementing digital form operational excellence, the
summarizes patient histories, automation and establishing a pre- organization deployed standardized
identifies and prioritizes risk factors, visit data collection system. They care guidelines throughout their
and seamlessly integrates data from enhanced this with AI-assisted facilities, implemented
multiple sources. This AI-powered documentation capabilities, allowing comprehensive analytics dashboards,
clinical documentation solution physicians to process patient and established value-based care
enhanced the comprehensiveness and information more efficiently before benchmark tracking systems to
accuracy of patient records across the appointments. monitor and improve healthcare
organization. delivery across all departments.
See How We Make This Possible
89% 56% 85%
clinicians could focus more reduction in
patients guaranteed
on their patients clinician burnout satisfaction
Key success factors of the The Road Ahead
implementation included:
The healthcare network's success with AI and
Strong leadership commitment drove the successful automation shows strong potential for growth.
Their proven approach to improving clinical
implementation of AI documentation and automated intake
systems across the network. 89% of the clinicians could focus workflows can be expanded to more departments
more on their patients.
and could help other hospitals facing similar
challenges. As their AI systems process more data,
Strategic workflow integration ensured the new AI tools and they continue to find new ways to make workflows
automation enhanced rather than disrupted existing clinical better. This practical example of using technology
processes. 56% reduction in clinician burnout.
to improve healthcare operations while reducing
paperwork demonstrates a workable model for
Targeted training programs enabled staff to effectively adopt future healthcare delivery.
the new documentation systems and optimization tools.
Data-driven monitoring through analytics dashboards
demonstrated measurable improvements in clinical efficiency
and care quality. 85% of the patients guaranteed satisfaction. Speak to our expert
team today and
BOO K A D E M O
schedule a free demo.
About Innovaccer Awards and Recognitions
Innovaccer activates the flow of healthcare data, empowering providers, payers, and
government organizations to deliver intelligent and connected experiences that
advance health outcomes. The Healthcare Intelligence Cloud equips every
stakeholder in the patient journey to turn fragmented data into proactive, coordinated
actions that elevate the quality of care and drive operational performance. Leading
healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner
Health trust Innovaccer to integrate a system of intelligence into their existing
infrastructure— extending the human touch in healthcare.
For more information, visit innovaccer.com.
