SERVICE MANUAL & USER GUIDE

ARGOS™ OPERATING SYSTEM 2.0

Scientific Games

Sep 24, 2015

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 Table of Contents

 About this Guide

Documentation Copyright ...............................................................................B-1
Game Copyright, Trademark, and Patent Laws .............................................B-2
Check Local Laws ............................................................................................B-2
CE Mark .............................................................................................................B-2
Customer Service.............................................................................................B-2
Conventions......................................................................................................B-2
Text Conventions ..........................................................................................B-2
Cabinet Images ............................................................................................B-2
Safety Symbols and Information...................................................................B-3
Preventing Injury and Damage........................................................................B-4
Preventing Shock..........................................................................................B-4
Preventing ESD ............................................................................................B-4
Replacing/Repairing AC Line Cord ......................................................................................B-4
Properly Secure and Vent All Equipment...................................................B-4

 Chapter 1: Introduction
Purpose ............................................................................................................. 1-1
Overview ........................................................................................................... 1-1
Reference Documentation ............................................................................ 1-1
Table of Contents ............................................................................................. 1-1
CPU and OS Compatibility .............................................................................. 1-1
CPU.................................................................................................................... 1-2
Administration Menu Access .......................................................................... 1-3
Menus and Standard Screen Features ........................................................... 1-4
EGM Mode Menus........................................................................................ 1-4
Multilink Bank Progressive (MBP) Menu ...................................................... 1-5
Keyboards and Keypads............................................................................... 1-5
Drop-Down Menus........................................................................................ 1-6
Scrollbars...................................................................................................... 1-6
ON/OFF Switch ............................................................................................ 1-7

 Chapter 2: Software Installation & Initial Configuration

Purpose ............................................................................................................. 2-1
Table of Contents ............................................................................................. 2-1
Installation and Configuration Sequence ...................................................... 2-1
Prepare EGM..................................................................................................... 2-2
Prepare CPU ..................................................................................................... 2-3
Perform a RAM Clear and Install Software..................................................... 2-4
Complete Initial Setup...................................................................................... 2-6
Complete Other Custom Configuration Options......................................... 2-24
Perform a Bill Test, Ticket Test, and Paytable Test ..................................... 2-24
Complete Installation ..................................................................................... 2-25

 Chapter 3: Software Administration

Purpose ............................................................................................................. 3-1
Table of Contents ............................................................................................. 3-1
Overview ........................................................................................................... 3-2
Meters................................................................................................................ 3-3
Machine Accounting ..................................................................................... 3-3
Denom Accounting ....................................................................................... 3-3
Game Accounting ......................................................................................... 3-4
Game Statistics ............................................................................................ 3-5
Bill Accounting .............................................................................................. 3-5
Security Accounting...................................................................................... 3-6
Error Accounting........................................................................................... 3-7
Progressive Accounting ................................................................................ 3-7
Progressive Current Amounts....................................................................... 3-8
Clear Period Accounting ............................................................................... 3-9

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A-2
Events ..............................................................................................................3-10
Event History...............................................................................................3-10
Game Play History ......................................................................................3-10
Bill In History ...............................................................................................3-13
Voucher In History.......................................................................................3-13
Cash Out History ........................................................................................3-14
Hand Pay History ........................................................................................3-14
Voucher Out History....................................................................................3-15
Cashless In History .....................................................................................3-16
Cashless Out History ..................................................................................3-16
Cashless Bonus History..............................................................................3-17
Voucher Rejection History...........................................................................3-17
Progressive History.....................................................................................3-18
Setup................................................................................................................3-19
Locale Setup ...............................................................................................3-19
Clock Setup.................................................................................................3-20
Machine Setup ............................................................................................3-20
Device Setup...............................................................................................3-21
Bill Acceptance Setup .................................................................................3-21
Limit Setup ..................................................................................................3-21
Money Handling Setup................................................................................3-23
Paytable Setup ............................................................................................3-23
Theme Options Setup .................................................................................3-27
Custom Options Setup................................................................................3-28
SAS Primary ...............................................................................................3-29
SAS Secondary ..........................................................................................3-30
Device Settings - Voucher...........................................................................3-31
Device Settings - Funds Transfer ................................................................3-32
Progressive Configuration...........................................................................3-34
BNG Setup..................................................................................................3-39
IP Setup ......................................................................................................3-41
Diagnostics .....................................................................................................3-42
System Information .....................................................................................3-42
Jurisdiction Limits........................................................................................3-42
GAT .............................................................................................................3-43
RNG Capture ..............................................................................................3-43
Bill Validator Diagnostics.............................................................................3-44
Printer Diagnostics......................................................................................3-45
Processor Inputs .........................................................................................3-46
Speaker Diagnostics ...................................................................................3-46
Sound Call Diagnostics...............................................................................3-46
Play List ......................................................................................................3-47
DRM Information.........................................................................................3-47
Pay Table Test .............................................................................................3-49
Out of Service .................................................................................................3-51

 Chapter 4: Troubleshooting
Purpose .............................................................................................................4-1
Table of Contents..............................................................................................4-1
Overview............................................................................................................4-1
Installer Errors and Solutions .........................................................................4-2
Operating System Errors and Solutions ........................................................4-4
CPU-4X LEDs ....................................................................................................4-9
Tower Light Information .................................................................................4-10
Two-Stage Tower Lights ..............................................................................4-10
Two-Stage Tower Light Operations .............................................................4-11

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 About this Guide: General Information

Documentation © Copyright 2015 Scientific Games Corporation. All Rights Reserved.

Copyright This Document (in this section referred to as "Document") contains a variety of (a) materials and
other items relating to products or services of Scientific Games Corporation, or one or more of
its directly or indirectly wholly owned companies (collectively referred to in this Document as
"Scientific Games"), products and services, and similar items from Scientific Games' licensors
and other third parties, including all layout, information, text and scripts, data, files, images,
photographs, pictures, artwork, designs, graphics, logos, drawings, charts, button icons,
instructions, illustrations, advertising copy, technology, interactive features, "look and feel," and
the compilation, assembly and arrangement of the materials of the Document, and any and all
copyrightable material; (b) service marks, trademarks, logos, trade names and trade identities of
Scientific Games or their licensors, where applicable (collectively referred to in this section as
"Trademarks"); and (c) other forms of intellectual property (all of the foregoing, collectively
referred to in this section as "Content"). The Document and the Content are owned or controlled
by Scientific Games or its licensors, where applicable. All right, title, and interest in and to the
Content is the property of Scientific Games, where applicable, and is protected by the copyright,
trademark or other intellectual property laws of the United States and elsewhere to the fullest
extent possible. Scientific Games owns the copyright in the selection, compilation, assembly,
arrangement, and enhancement of the Content in the Document. All trademark notices
designate marks owned by, or under license to or from, Scientific Games, or one or more of its
directly or indirectly wholly owned companies, in the United States or elsewhere. For a more
comprehensive statement of any specific right or interest, please contact the Legal Department
at [email protected]. Scientific Games grants you a limited, non-exclusive,
revocable, non-assignable, personal, and non-transferable license to view and/or print one copy
of the Content, but Scientific Games or its licensors, as the case may be, retain ownership of
such Content. The foregoing limited license does not provide you any ownership of, or any other
intellectual property interest in, any Content and this license may be immediately suspended or
terminated for any reason, by Scientific Games in their sole discretion, and without advance
notice or liability.
The specifications and information contained in this documentation are subject to change
without notice. All statements, information, illustrations, specifications and recommendations in
this documentation are believed to be accurate, but are provided without warranty of any kind,
express or implied. The product referenced in this Document is being provided by Scientific
Games as is.
Scientific Games Corporation
6650 S. El Camino Road
Las Vegas, NV 89118, USA

1-855-777-7435 (Toll Free)

702-897-7150
http://www.scientificgames.com

Revision History
Part Number Revision Number Date Changes Initials

1437680 001 February 21, 2014 Initial release. JPC

002 June 3, 2014 Updated per corrections provided by GLI and verified with SMEs. JPC
Updated screens to remove red X marks. New History screens.

003 March 13, 2015 Updated to reflect latest software version, ArgOS 1.1. JPC

004 September 24, 2015 Update d to relfect ArgOS 2.0. JPC

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B-2 Game Copyright, Trademark, and Patent Laws

Game Strict legal regulations protect the gaming device. Unauthorized modifications may be illegal
Copyright, under international law. This principle applies to Scientific Games logos, designs, publications,
Trademark, and and assemblies. Facsimiles of Scientific Games equipment (or any feature of it) may be illegal.
Patent Laws This principle applies to facsimiles manufactured with or without Scientific Games
components.

Check Local Operation of gaming devices may be subject to state and local laws and regulations. This
Laws manual does not solicit sale of gaming devices where they may not lawfully operate.

CE Mark The CE Marking appears on gaming devices that meet the requirements of the EU directives.
On these products, a Declaration of Conformity states that they satisfy all applicable EMC and
safety requirements.

Customer Scientific Games is ready to help around the clock. Contact Customer Suppor t at
Service 866-967-4457.

Conventions For clarity, this Service Manual uses the following conventions:

Text Conventions  Items that appear on a Screen Display (video screen) are identified in bold text.
 Button names are shown in ALL CAPS text.
 Screen Field names are capitalized and bolded.
 Options are capitalized and bolded.
 Menu names are italicized.

Cabinet Images Images of the cabinet and related components may be shown in specific colors for illustration
purposes. Components, peripherals, or cabinet parts displayed as a particular color in this
manual may not be the same color in the actual cabinet.

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 Conventions B-3
Safety Symbols and When required, information is provided in procedures about potential challenges and dangers.
Information The terms WARNING, CAUTION, and NOTICE are used for specific safety reasons. For
emphasis, WARNING and CAUTION appear beside the characteristic triangle symbol. This
page lists notice icons used in this guide.

NOTE
Notice indicates a situation that requires special attention.

CAUTION
Caution alerts you to potential damage to a program, system, or device.

WARNING
Warning indicates a situation that may cause personal injury or death.

WARNING - SHOCK HAZARD

Warning indicates a situation that may cause personal injury or death due to a potential
electrical hazard.

ESD
ESD alerts you to take proper grounding precautions against electrostatic discharge
(ESD) before handling a product.

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B-4 Preventing Injury and Damage

Preventing This section provides guidelines for preventing electrical injury and protecting components
Injury and from electrostatic discharge (ESD) damage.
Damage

Preventing Shock  ALWAYS power equipment OFF at the Power Switch.

Regardless of the type of procedure, set all Power Switches to OFF when servicing the
game, Top Box, or other equipment.
 Unplug equipment from the outlet if not handling ESD-sensitive components.
 Exercise caution when working around electrical equipment.

Preventing ESD  ALWAYS wear an ESD wrist strap.

Fasten a resistive type (1 or 10 Meg) ESD wrist strap on arm and ensure that it makes good
skin contact, Figure 1 (A). Secure the clip end of the wrist strap to a nearby ground point.
Suggested grounds points are:
 An unpainted or bare exposed metal area of the game cabinet or equipment enclosure.
 Any labeled ESD common ground point, Figure 1.
Figure 1 ESD wrist strap (left) and ESD common ground point symbol (right).

 Ground equipment when handling ESD-sensitive components.

When accessing printed circuit boards (PCBs) or components in direct contact with PCBs,
including EPROMs, CompactFlash® Cards, and PCB connectors, connect the three-prong
equipment line cord to a properly grounded outlet. Then, secure the clip end of the ESD wrist
strap to an unpainted or bare exposed metal area of the game cabinet or equipment
enclosure.

Replacing/Repairing AC Line Cord

If the AC Line Cord is damaged, it must be replaced by the manufacturer (Scientific Games),
its service agent, or similarly qualified persons in order to avoid a hazard.

Properly Secure and Before performing any service tasks, the cabinet, top/accessory box, and kiosks must be
Vent All Equipment properly secured and installed, with adequate ventilation, as described in the corresponding
service manual and user guide. Failure to properly install, secure, and vent cabinets and kiosks
may cause injury and equipment damage.

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 Introduction
1
Purpose The purpose of this chapter is to introduce ArgOS™ 2.0, the latest Scientific Games operating
system (OS) built on the Windows® platform. ArgOS 2.0 runs on CPU-4X and is supported by
the TwinStar cabinet.

Overview ArgOS is a stable and powerful operating system (OS) with exceptional performance, speed,
and graphics-handling capabilities. Key improvements make game configuration and accessing
historical data faster, easier, and more intuitive:
 An initial setup wizard guides the initial installation to set the language, time, and base
denomination.
 Peripheral devices are auto-detected and do not require manual configuration.
 Paytable configuration is simplified.
 Historical data is provided in a summary screen that allows for the selection of more detailed
information.
 Event logs include data in an intuitive order, showing most recent events first.

Reference ArgOS 2.0 is compatible with CPU-4x and the TwinStar cabinet. Reference the CPU and
Documentation cabinet service manuals for additional information, Table 1-1.
Table 1-1 Reference documentation.
Manual/Bulletin Description
Service Manual and User Guide*****: TwinStar Includes installation, setup, maintenance, and troubleshooting
Gaming Device IN DEVELOPMENT information for the TwinStar cabinet.
Service Manual and User Guide******: CPU-4X Includes installation, setup, maintenance, and troubleshooting
IN DEVELOPMENT information for CPU-4X.

Table of In this chapter:

Contents Purpose .............................................................................................................1-1
Overview............................................................................................................1-1
Reference Documentation ............................................................................1-1
Table of Contents..............................................................................................1-1
CPU and OS Compatibility...............................................................................1-1
CPU ....................................................................................................................1-2
Administration Menu Access ..........................................................................1-3
Menus and Standard Screen Features ...........................................................1-4
EGM Mode Menus ........................................................................................1-4
Multilink Bank Progressive (MBP) Menu.......................................................1-5
Keyboards and Keypads ...............................................................................1-5
Drop-Down Menus ........................................................................................1-6
Scrollbars ......................................................................................................1-6
ON/OFF Switch.............................................................................................1-7

CPU and OS This manual is based on ArgOS version 2.0. Reference Table 1-2 for information on OS version
Compatibility compatibility:
Table 1-2 CPU, RAM Clear, and BIOS compatibility.
Installer Part
OS CPU BIOS RAM Clear RAM Dump OS Part Number Number
ArgOS 2.0 4.2.2X ABIP04X0200A No separate software needed. Included AOS00002A AIN0000200A
as part of the installer.
ArgOS 1.1 CPU-NXT3.2, NBOT-00003-2000 NNRC-000-1000 NNDP-000-1000 NNOS-000-11xx Not used.
CPU-3.2X
ArgOS 0.5 CPU-NXT3.2 NBOT-00003-2000 NNRC-000-1000 NNDP-000-1000 NNOS-000-10xx

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1-2 CPU

CPU CPU-4X (1453868), Figure 1-1, is required to run ArgOS 2.0.

Figure 1-1 CPU-4X in enclosure (top) and PCB (bottom).

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 Administration Menu Access 1-3
Administration The Administration and Attendant Menus are accessed by pressing the test switch, Figure 1-2,
Menu Access or turning the attendant key, Figure 1-3. The full Administration Menu displays upon pressing
the test switch, and a subset of options is available by turning the attendant key and accessing
the Attendant Menu. The TwinStar test switch is located above the CPU, to the right of the
backplane, Figure 1-2 (A).
Figure 1-2 TwinStar test switch location.

The TwinStar attendant key is located below the bill acceptor door, Figure 1-3 (A).
Figure 1-3 TwinStar attendant key.

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1-4 Menus and Standard Screen Features

Menus and The ArgOS menu structure and navigation features allow for access to configuration options,
Standard meters, event history, and diagnostic tools for individual electronic gaming machines (EGMs)
Screen Features or for a bank of linked progressive EGMs. Standard screen features include keyboard and
keypads that display for data entry, drop-down menus, scrollbars, and ON/OFF switches.

EGM Mode Menus There are two distinct EGM Mode Menus that are based on access level. The Operator Menu,
Figure 1-4, includes access to all EGM administrative options, and is accessed by pressing the
test switch inside the EGM. The Attendant Menu, Figure 1-5, is accessed by turning the
attendant key. The Attendant Menu includes access to all EGM administrative options except
for Setup. Current error conditions display in the Pending Tilts area, Figure 1-5 (A).
Figure 1-4 EGM Mode Operator Menu.

To quickly distinguish between Operator and Attendant Menus, view the top menu bar color. It
is blue for the Operator Menu and gray for the Attendant Menu.
Figure 1-5 EGM Mode Attendant Menu.

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 Menus and Standard Screen Features 1-5
Multilink Bank The Multilink Bank Progressive Main Menu, Figure 1-6, provides access to all bank-level
Progressive (MBP) progressive configuration options.
Menu Figure 1-6 Multilink Bank Progressive Main Menu.

Keyboards and Fields that require alphanumeric entry automatically display a keyboard, Figure 1-7, when the
Keypads field is touched. For fields that require only numbers, a numeric keypad displays, Figure 1-8.
Figure 1-7 Keyboard example.

Figure 1-8 Numeric keypad example.

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1-6 Menus and Standard Screen Features
Drop-Down Menus Fields that offer multiple options use a drop-down menu, Figure 1-9 (A). Touch within the field to
view all available options. Then, touch the correct option to select it.
Figure 1-9 Drop-down menu example.

Scrollbars A scrollbar, Figure 1-10 (A), displays on the right side for screens with additional data or
information.
Figure 1-10 Scrollbar example.

A
A

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 Menus and Standard Screen Features 1-7
ON/OFF Switch Settings and fields that can be enabled or disabled are set using an ON/OFF switch. When set to
ON, the switch turns green, Figure 1-11 (A). When OFF, the switch is white, Figure 1-11 (B).
Touch the switch to toggle between ON and OFF. Disabled options are grayed out, Figure 1-11
(C). An option may be disabled because it was previously set (and requires a RAM clear to
change) or because it is controlled by the SPI and cannot be modified.
Figure 1-11 Switch examples.

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 Software Installation and Initial Configuration
2
Purpose The purpose of this chapter is to guide software installation and basic software configuration
required for game play. In addition to the required options defined in this chapter, Chapter 3:
Software Administration on page 3-1 details all available configurable options.

Table of In this chapter:

Contents Purpose .............................................................................................................2-1
Table of Contents..............................................................................................2-1
Installation and Configuration Sequence.......................................................2-1
Prepare EGM .....................................................................................................2-2
Prepare CPU......................................................................................................2-3
Perform a RAM Clear and Install Software .....................................................2-4
Complete Initial Setup ......................................................................................2-6
Complete Other Custom Configuration Options .........................................2-24
Perform a Bill Test, Ticket Test, and Paytable Test......................................2-24
Complete Installation .....................................................................................2-25

Installation and The recommended sequence for installing and configuring the software for play is:
Configuration
1 Prepare the electronic gaming machine (EGM) by powering OFF and verifying that all
Sequence peripheral devices, player tracking components, and bulkhead board connections are
secure.
2 Prepare the CPU by seating the installer USB or CompactFlash drive, software USB drive,
and the hardware key. If necessary, remove the battery tabs.
3 Perform a RAM clear.
4 Install game and OS software.
5 Complete the initial setup wizard to set the language, time, base denomination, and
serial/asset numbers.
6 Set paytables and max bet.
7 Set credit limits.
8 Set the host comm settings.
9 Check the volume.
10 Set all other site-specific options.

NOTE
This chapter defines only the basic options required to configure a game for play. If other custom
options or setting are needed, reference Chapter 3: Software Administration on page 3-1.

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2-2 Prepare EGM

Prepare EGM Complete the following steps to prepare the EGM to run ArgOS:

ESD
Before performing the following procedure, Preventing Injury and Damage on page B-4 for all
appropriate safety and ESD precautions.

1 Unlock and open the main door.

2 Power the EGM OFF at the power switch, Figure 2-1 (A).
Figure 2-1 Power switch and removing CPU from the EGM.

3 Check all internal EGM connections and verify all cables are fully seated.

NOTE
ArgOS automatically detects USB peripherals, so no manual configuration of the button panel, printer, or
bill acceptor is required.

4 Unlock and remove the CPU from the EGM, Figure 2-1 (B), and move to a safe working
area.

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 Prepare CPU 2-3
Prepare CPU Complete the following steps to prepare the CPU:

ESD
Before performing the following procedure, Preventing Injury and Damage on page B-4 for all
appropriate safety and ESD precautions.

1 Ensure all three required devices are ready for installation:

a Installer USB drive or CF card
b Software USB drive (includes game, OS, BIOS, and SPI software)
c Hardware key (theme-specific digital rights management tool required to run the game)
2 Gently seat the Installer CF card in the OS CF slot, Figure 2-2 (A). Or, if the Installer is on a
USB drive, seat the drive in a USB 3.0 port, Figure 2-2 (B).
Figure 2-2 OS CF card slot, USB 3.0 and 2.0 ports, and battery tabs on CPU-4X.

C C
B D

C
A

NOTE
Hardware keys are theme-specific. Be sure to use the key that corresponds to the game
theme.

3 If necessary, remove the plastic battery tabs from all battery locations, Figure 2-2 (C).
4 Verify that EGM power is set to OFF.
5 Close the CPU enclosure and slide it back into the EGM.

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2-4 Perform a RAM Clear and Install Software

Perform a RAM Complete the following steps to perform a RAM clear and install software using the Installer
Clear and Install application:
Software
ESD
Before performing the following procedure, Preventing Injury and Damage on page B-4 for all
appropriate safety and ESD precautions.

1 Power the EGM ON.

The Installer application runs and available options display on the screen, Figure 2-3.
Figure 2-3 Installer screen.

2 Select Factory Reset, Figure 2-3 (A).

3 Turn the attendant key to proceed.
4 A progress bar displays. Once the reset completes, power the EGM OFF.
5 Gently seat the software USB drive and the hardware key in available USB ports on the
CPU, Figure 2-2 (B and D).
6 Power the EGM ON.

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 Perform a RAM Clear and Install Software 2-5
The Installer application runs and available options display on the screen, Figure 2-4.
Figure 2-4 Installer screen.

7 Select to install all four modules: Windows, OS, jurisdiction, and game, Figure 2-4 (A).
8 Select Install, Figure 2-4 (B).
9 The software installs and a progress bar displays to indicate installation status. Once
installation completes, power the EGM OFF.
10 Remove the Installer CF card or USB drive and the software USB drive.
11 Close and lock the CPU.
12 Power the EGM ON.

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2-6 Complete Initial Setup

Complete Initial Upon booting up after installing software, use the setup wizard to begin configuration.
Setup Use caution when setting configuration options to avoid having to RAM clear and restart the
configuration. Once set, the following options require a RAM clear to reset:
Table 2-1 RAM clear required to reset.
Setting/Option
Machine Setup options. If previously set and require a change.
Money Handling Setup options. If previously set to Enabled or Disabled and require a change.
Protocol Setup options, if previously Enabled or configured and require a change.
Protocol Setup options if previously Enabled or configured and require a change.
Progressive Funds Transfer option cannot be used once credits are added to the EGM. This option may
only be used immediately following a RAM clear.
Game Setup - paytable and denomination options.

Complete the following steps to complete the wizard:

ESD
Before performing the following procedure, Preventing Injury and Damage on page B-4 for all
appropriate safety and ESD precautions.

1 Press the test switch.

The Locale Setup screen displays, Figure 2-5.
Figure 2-5 Locale Setup screen.

2 The default values (based on the SPI) automatically populate and set all applicable
settings. If necessary, make changes or additions to the Clock Format, Currency Format,
Currency, Default Player Language, and enable all applicable languages.
3 Select Save & Continue.

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 Complete Initial Setup 2-7
The Clock Setup screen displays, Figure 2-6.
Figure 2-6 Clock Setup screen.

4 Use the auto-detected time information, or change the current date, time, and timezone
using the Modify button.
The Clock Setup - Modify screen displays, Figure 2-7.
Figure 2-7 Clock Setup - Modify screen.

5 If necessary, set the Date, Time, and Timezone and select Save.
6 Select Continue.

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2-8 Complete Initial Setup
The Machine Setup screen displays, Figure 2-8.
Figure 2-8 Machine Setup screen.

7 Set the Serial ID, Asset ID, Token Denom, and Accounting Denom using the numeric
keypad, Figure 2-9, or drop-down menus.
Figure 2-9 Machine Setup.

8 Select Save & Continue.

The Setup Complete screen displays, Figure 2-10.
Figure 2-10 Setup Complete screen.

9 Select Yes to continue Game Setup.

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 Complete Initial Setup 2-9
The Paytable Setup screen displays, Figure 2-11.
Figure 2-11 Paytable Setup screen - select theme.
A

10 Select the theme to configure.

The Paytable Setup - Denominations screen displays, Figure 2-12.
Figure 2-12 Paytable Setup - Denominations screen.

11 Touch inside the field next to the denomination to select a paytable.

The Paytable Selection screen displays, Figure 2-13.
Figure 2-13 Paytable Setup screen - selecting a paytable.
A

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2 - 10 Complete Initial Setup
12 Choose a paytable for the denomination. If necessary, use the scroll bar on the right to view
additional options.
13 If the theme supports multi-denom, repeat step 11 and step 12 for each denomination
being configured on the EGM until all denominations are set.
14 Verify that all denominations are set to the correct paytables, Figure 2-14.
Figure 2-14 Paytable Setup screen - paytables selected.

15 Select Next.
The Paytables Setup - Max Bet screen displays, Figure 2-15.
Figure 2-15 Paytable Setup - Max Bet screen.

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 Complete Initial Setup 2 - 11
16 If necessary, touch inside the Max Bet field to change the Max Bet setting, Figure 2-16.
Figure 2-16 Paytable Setup screen - selecting a Max Bet.
A

NOTE
To change or add Paytables and Denoms, a RAM clear is required. However, Max Bet, Minimum
Bet, and Must Bet All Lines settings may be modified without a RAM clear.

17 If necessary, touch inside the Min Bet Per Unit field to change the minimum bet per play.
18 If applicable, touch the ON/OFF switch to turn ON the Must Bet All Lines option.
19 Verify that all settings are set correctly, Figure 2-17, and select Done.
Figure 2-17 Paytable Setup screen.

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2 - 12 Complete Initial Setup
A green check mark displays below the theme icon to indicate successful configuration,
and Configuration Saved Successfully message displays in the lower left, Figure 2-18.
Figure 2-18 Paytable Setup screen - Configuration Saved Successfully message.

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 Complete Initial Setup 2 - 13
The Theme Options Setup screen displays, Figure 2-19.
Figure 2-19 Theme Options screen.

20 Use the ON/OFF switches to set all theme-specific settings. Reference Table 2-2 for more
information on each setting.
Table 2-2 Theme Options Setup settings.
Field Definition
Skill Stop Enable this option to allow the player to stop all reels using the button panel, or to
stop individual reels by touching them.
Wager Saver If enabled, the Wager Saver feature presents the player with an option to Play
Wager Saver if the credit balance falls below the amount of the last wager. For
instance, if the player's last spin was at $2.00, and the credit balance falls to
$1.00, the Play Wager Saver option is presented. The feature awards a chance at
one spin of the reels at the bet configuration of the last wagered spin for the cost
of the remaining credits ($1.00 in the example). If the Pointer stops on the green
WIN Zone of the wheel, one spin of the reels at the last wagered amount is
immediately awarded. If the Pointer stops on the white LOSE Zone of the wheel,
the game ends and the remaining credit balance is lost.
The Wager Saver feature does not affect the overall game payout percentage.
Touch Card to Applies to poker themes only. All cards are held by default after the deal; player
Discard selects cards to discard.
Auto Hold Applies to poker themes only. If enabled, automatically holds cards according to
optimal play strategy.
Max Bet Initiates If enabled, a game starts when the Max Bet button is pressed.
Play
Player Play Through Reserved for a future release.
If enabled, allows the player to set the game to play automatically.
Player Assistance Applies to poker themes only. If enabled, allows the player to hold cards of a
Allowed winning combination with a single button press.
Player Selectable Applies to poker themes only. If enabled, allows the player to select the game
Game Speed speed: Slow, Medium, or Fast.
Play Sound If enabled, plays theme-specific sound calls.
Show Win Text If enabled, displays player win messages.
Service Button If enabled, a message displays to the player when the service button is pressed.
Confirmation
Collect Button If enabled, a message displays to the player when the service collect is pressed.
Confirmation

21 Select Save.

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The SAS Primary screen displays, Figure 2-20.
Figure 2-20 SAS Primary Setup screen.

22 Use the ON/OFF switches to set all Device Ownership and Host settings, Figure 2-21.
Reference Table 2-3 for SAS Host Setting field definitions:
Table 2-3 SAS Host Settings.
SAS
Slot Accounting System (SAS) is IGT’s proprietary communication protocol. SAS allows for three
different types of validation in support of ticketing.
Field/Term Definition
Address on Bank EGM identifier. If using point-to-point communication, this setting is
usually 1. If using multi-drop (multi-point) communication, this setting
must be assigned by the casino or system administrator.
Validation None: SAS validation is not enabled.
Standard: Ticket out capabilities supported, with the Ticket Validation
number created by the machine. The Ticket cannot be inserted into
another game, as the system is unable to validate the ticket.
System: Ticket in/ticket out capabilities supported, with the validation
number generated by the host.
Enhanced (Secured): Ticket in/ticket out capabilities supported with the
validation numbers generated by the machine and sent to the host.
Remote Handpay Reset Controls whether the EGM supports remote handpay reset by the host.
Jackpot Reset to Credit Enable credits over the jackpot limit to be reset to the credit meter.
Resend Handpay Pending Controls whether the EGM reports handpay pending exceptions every
fifteen seconds until handpay information is recorded by the host.

Figure 2-21 SAS Primary Setup screen.

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23 Use a numeric keypad to set the Address on Bank.
24 Use the drop-down menu to select the Validation method, Figure 2-22.
Figure 2-22 SAS Primary Setup screen - select Validation.

25 Select Save.
26 Select SAS Secondary from the left navigation pane.
The SAS Secondary screen displays, Figure 2-23.
Figure 2-23 SAS Secondary screen.

27 Use the ON/OFF switches to set all Device Ownership and Host settings.
28 Use a numeric keypad to set the Address on Bank.
29 Use the drop-down menu to select the Validation method.
30 Select Save.
31 Select Device Settings from the left navigation pane.

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The Device Settings screen displays, Figure 2-24.
Figure 2-24 Device Settings screen.

32 Select Voucher to set property Location, Address, and Expiration (in days).
33 Select Save.

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34 Select Funds Transfer to set Funds Transfer settings, Figure 2-25.
Figure 2-25 Device Settings screen.

35 Use the ON/OFF switches to set all Funds Transfer settings. Reference Table 2-4 for more
information on each setting.
Table 2-4 Funds Transfer options.
Field Definition
In-House Transfer EGM accepts funds from wager accounts. The wager accounts may be local
(casino-specific), or remote (multi-casino). In-house transfers include all non-debit and
non-bonus win transactions.
Debit Transfer EGM accepts funds from the player’s external bank account.
Partial Transfer EGM accepts funds from wager accounts in increments less than a full transfer amount.
Bonus Coin Out EGM accepts bonus transfers, which are win amounts awarded to a player by an external
Win Transfer bonusing system (such as Legacy/AFT Bonusing).
Bonus Jackpot EGM accepts bonus transfers, which are jackpots awarded to a player by an external
Win Transfer bonusing system (such as Legacy/AFT Bonusing). These bonuses will result in a Jackpot
Handpay lockup even if the transfer amount is less than the configured Jackpot Limit.
Promo Transfer EGM accepts promotional credits. Promotional credits are awarded to players as incentive or
reward.
Transfer to GM EGM accepts fund transfers from the Host System.
Transfer from GM The EGM will accept requests to transfer funds from the EGM.
Card Eject from Activates Cashout button when there are no credits on the EGM to allow for the ejection of a
GM player tracking card. Reserved for a future release.
GM Cash In This option is ON by default. If not selected, the Bill Acceptor is DISABLED by default, and
Control enable/disable state is controlled by a host.
Cash Out to  Host Controlled: Host controls the Cashout Mode. By default, Cashout to Host is
Host-Control DISABLED. The Host may specify a desired Cashout Mode, and the EGM will follow Host
requested Cashout Mode.
 Soft Enabled - No Host Attempt: Cashout to Host will never be attempted. Cashout is
handled via the EGM payout devices; if not available, a hand payment is required. Host
may not change the Cashout Mode.
 Soft Enabled - Host Attempt: By default, Cashout to Host is a primary payout mode. If
Cashout to Host fails, payment is made through other EGM payout devices. If other
payout devices are not available, a hand payment is required and a tilt is triggered. Host
may not change the Cashout Mode.
 Enabled Hard: Cashout to Host is a primary (default) payout mode. If Cashout to Host
fails, the machine displays a tilt that requires attendant intervention to clear. Once the tilt
is cleared, payment is made through other EGM payout devices. Host may not change the
Cashout Mode.

36 Use the drop-down menu to select the Cashout To Host - Control setting.
37 Select Register with Host to start the registration.
38 Select Save.

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The Settings saved successfully message displays on the lower left, Figure 2-26.
Figure 2-26 Device Settings screen - Settings saved successfully message.

39 If applicable, select Progressive | Configure from the left menu bar to set Progressive
options.
The Progressive Configuration screen displays, Figure 2-27.
Figure 2-27 Progressive Configuration screen.

40 Select Configure Themes.

The Select Theme/Paytable to Configure screen displays, Figure 2-28.
Figure 2-28 Select Theme/Paytable to Configure screen.

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41 Select the Game Theme and Paytable to configure.
The Select Denom/Level to Configure screen displays, Figure 2-29.
Figure 2-29 Select Denom/Level to Configure screen.

42 Select all applicable Denominations and Levels to configure.

The Assign Controller to Level screen displays, Figure 2-30.
Figure 2-30 Assign Controller to Level screen.

43 Depending on the progressive type (SAP, WAP, LAP, WALAP, WASAP), assign the correct
Controller to the level by touching the field and selecting the correct type.
44 Select Done.
45 At the Progressive Configuration screen, Figure 2-27, select Configure Controllers.

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The Controller Configuration screen displays, Figure 2-31.
Figure 2-31 Controller Configuration screen.

46 Select the Controller to configure.

47 Select Done.
48 At the Progressive Configuration screen, Figure 2-27, select View Configuration.
The View Configuration screen displays, Figure 2-32.
Figure 2-32 View Configuration screen.

49 Verify that all levels are set correctly and select Done.
50 If you have standalone progressive (SAP) increment or awards from another EGM or retired
progressive bank to transfer to the game or bank, select Progressive Funds Transfer from
the Progressive Configuration screen, Figure 2-27.

NOTES
 Only use this option to transfer SAP funds. Do NOT use this option to transfer LAP or WAP
increment amounts.
 This option may only be used immediately following a RAM clear, before any credits are
added to the EGM.

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The Progressive Funds Transfer screen displays, Figure 2-33.
Figure 2-33 Progressive Funds Transfer screen.

51 Select the level to which to add the funds by touching the level row in the table, Figure 2-34.
The selected level highlights in blue, and the Add Funds field below activates.
Figure 2-34 Progressive Funds Transfer screen.

52 Enter the amount to add to the level and select Add Funds.
The funds are added and display in the Transferred Amount (A), and are included in the
Current Amount, Figure 2-35 (B).
Figure 2-35 Progressive Funds Transfer screen.

A B

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53 Complete any additional transfers, and, when complete, select Done.
54 If applicable, select BNG Setup from the left menu bar to set BNG options.
The BNG Setup screen displays, Figure 2-36.
Figure 2-36 BNG Setup screen.

55 Select the MML server type and choose Edit Selected.

The BNG Setup: Edit Group Settings screen displays, Figure 2-37.
Figure 2-37 BNG Setup: Edit Group Settings screen.

56 Select Manual Host Discovery.

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The BNG Setup: Manual Host Discovery screen displays, Figure 2-38.
Figure 2-38 BNG Setup: Manual Host Discovery screen.

Touch the Room Host IP field and use the numeric keypad to enter the host IP address,
Figure 2-39.
Figure 2-39 BNG Setup: Manual Host Discovery screen.

57 Select Save.
58 Select Previous to return to the BNG Setup: Edit Group Settings screen.
59 If necessary, select Refresh to view available hosts.
60 Once the host is defined and available, select it and choose Save.

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61 Select Home in the upper right, Figure 2-36 (A), to return to the Home screen, Figure 2-38.
Figure 2-40 Home screen.

62 Select Sound Settings, Figure 2-38 (A), to adjust the EGM volume, Figure 2-39.
Figure 2-41 Volume setting.

63 Slide the volume setting up or down to adjust the volume. Each time the slider moves, a
sample sound emits to demonstrate the selected volume level.
64 Select Save.

Complete Other Depending on site-specific requirements, additional options may need to be set. Reference
Custom Chapter 3: Software Administration on page 3-1 for all other OS options and settings.
Configuration
Options

Perform a Bill Follow site-specific protocol to test and verify that the EGM is properly configured. Reference
Test, Ticket the sections in Table 2-5 for detailed steps on performing tests to validate the EGM:
Test, and Table 2-5 Test procedures.
Paytable Test Procedure Reference
Bill Test Bill Validator Diagnostics on page 3-43
Printer Test Printer Diagnostics on page 3-44

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Complete Once configuration is done, complete the following steps to bring the EGM up for play:
Installation 1 At the Home screen, Figure 2-40, verify that no outstanding error conditions require action
by checking the Pending Tilts section.
Figure 2-42 Home screen.

2 Select Exit, Figure 2-40 (A).

3 Close and lock the main door.
4 The game displays and is ready for play, Figure 2-41.
Figure 2-43 Game ready for play.

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 Software Administration
3
Purpose The purpose of this chapter is to define and explain all available menus and OS options.

Table of In this chapter:

Contents Purpose .............................................................................................................3-1
Table of Contents..............................................................................................3-1
Overview............................................................................................................3-2
Meters ................................................................................................................3-3
Machine Accounting......................................................................................3-3
Denom Accounting........................................................................................3-3
Game Accounting .........................................................................................3-4
Game Statistics.............................................................................................3-5
Bill Accounting ..............................................................................................3-5
Security Accounting ......................................................................................3-6
Error Accounting ...........................................................................................3-7
Progressive Accounting ................................................................................3-7
Progressive Current Amounts .......................................................................3-8
Clear Period Accounting ...............................................................................3-9
Events ..............................................................................................................3-10
Event History...............................................................................................3-10
Game Play History ......................................................................................3-10
Bill In History ...............................................................................................3-13
Voucher In History.......................................................................................3-13
Cash Out History ........................................................................................3-14
Hand Pay History ........................................................................................3-14
Voucher Out History....................................................................................3-15
Cashless In History .....................................................................................3-16
Cashless Out History ..................................................................................3-16
Cashless Bonus History..............................................................................3-17
Voucher Rejection History...........................................................................3-17
Progressive History.....................................................................................3-18
Setup................................................................................................................3-19
Locale Setup ...............................................................................................3-19
Clock Setup.................................................................................................3-20
Machine Setup ............................................................................................3-20
Device Setup...............................................................................................3-21
Bill Acceptance Setup .................................................................................3-21
Limit Setup ..................................................................................................3-21
Money Handling Setup................................................................................3-23
Paytable Setup ............................................................................................3-23
Theme Options Setup .................................................................................3-27
Custom Options Setup................................................................................3-28
SAS Primary ...............................................................................................3-29
SAS Secondary ..........................................................................................3-30
Device Settings - Voucher...........................................................................3-31
Device Settings - Funds Transfer ................................................................3-32
Progressive Configuration...........................................................................3-34
BNG Setup..................................................................................................3-39
IP Setup ......................................................................................................3-41
Diagnostics .....................................................................................................3-42
System Information .....................................................................................3-42
Jurisdiction Limits........................................................................................3-42
GAT .............................................................................................................3-43
RNG Capture ..............................................................................................3-43
Bill Validator Diagnostics.............................................................................3-44
Printer Diagnostics......................................................................................3-45
Processor Inputs .........................................................................................3-46
Speaker Diagnostics ...................................................................................3-46
Sound Call Diagnostics...............................................................................3-46
Play List ......................................................................................................3-47

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3-2 Overview
DRM Information .........................................................................................3-47
Pay Table Test .............................................................................................3-49
Out of Service .................................................................................................3-51

Overview The Home screen, Figure 3-1, includes access to all OS options. This chapter is divided into
four main sections; Meters, Events, Setup, and Diagnostics; to detail each available option for
the primary OS functions.
Figure 3-1 Home screen.
A

For more information on all errors and Pending Tilts, see Troubleshooting on page 4-1.

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 Meters 3-3
Meters The Meters Menu provides access to historical accounting data. The menus and options are
identical for both the Operator and Attendant Menus, and most options display screens for
viewing purposes only. The Clear Period Accounting option resets the period accounting
data to zero.
Selecting Meters from the Home screen displays the Machine Accounting screen, Figure 3-2.
Figure 3-2 Meters Menu.
A

Machine Accounting The Machine Accounting screen displays machine accounting meter information for both the
entire life of a game theme, as well as for the period since the last clearing of the meters (Clear
Period Accounting option). Complete the following steps to view the meters:
1 From the Home screen, select Meters.
The Machine Accounting screen displays, Figure 3-2.
2 Select Next to view additional data.
3 Select Print to print the log.
4 Select Home to return to the Home screen.

Denom Accounting The Denom Accounting option displays denomination-specific accounting information.
1 From the Home screen, select Meters | Denom Accounting.

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The Denom Accounting screen displays, Figure 3-3.
Figure 3-3 Denom Accounting screen.

2 If necessary, select the denomination/paytable from the drop-down menu, Figure 3-3 (A).
The meters for the selected denomination/paytable display.
3 Select Print to print the log.
4 Select Home to return to the Home screen.

Game Accounting The Game Accounting option displays paytable-specific accounting information.
1 From the Home screen, select Meters | Game Accounting.
The Game Accounting screen displays, Figure 3-4.
Figure 3-4 Game Accounting screen.

2 If multiple paytables are configured, select a paytable from the drop-down menu,
Figure 3-4 (A).
3 Select Print to print the log.

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 Meters 3-5
4 Select Home to return to the Home screen.

Game Statistics The Game Statistics option displays paytable-specific spin and bonus results.
1 From the Home screen, select Meters | Game Statistics.
The Game Statistics screen displays, Figure 3-5.
Figure 3-5 Game Statistics screen.

2 If multiple paytables are configured, select a paytable from the drop-down menu,
Figure 3-5 (A).
3 Scroll down to view additional reel combinations.
4 Select Home to return to the Home screen.

Bill Accounting The Bill Accounting option displays a total number for each accepted bill.
1 From the Home screen, select Meters | Bill Accounting.

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The Bill Accounting screen displays, Figure 3-6.
Figure 3-6 Bill Accounting screen.

2 Select Print to print the log.

3 Select Next to view additional data.
4 Select Home to return to the Home screen.

Security Accounting The Security Accounting option displays security-related event information, including door
access and power cycle details.
1 From the Home screen, select Meters | Security Accounting.
The Security Accounting screen displays, Figure 3-7.
Figure 3-7 Security Accounting screen.

2 Select Print to print the log.

3 Select Home to return to the Home screen.

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Error Accounting The Error Accounting option displays error event information, including hardware failure details.
1 From the Home screen, select Meters | Error Accounting.
The Error Accounting screen displays, Figure 3-8.
Figure 3-8 Error Accounting screen.

2 Select Print to print the log.

3 Select Home to return to the Home screen.

Progressive The Progressive Accounting option displays progressive-related information, including

Accounting contribution and award details.
1 From the Home screen, select Meters | Progressive Accounting.
The Progressive Accounting screen displays, Figure 3-9.
Figure 3-9 Progressive Accounting screen.

2 Select a Pool from the top drop-down menu.

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The Coin-In Contribution, TSP-In Contribution, and Award Type fields populate.

Table 3-1 Progressive Accounting meters.

Field Definition
Coin-In Contribution The percentage of total coin-in that is contributed to the pool.
Rate
TSP-In Contribution The percentage of the theme-specific (TSP) coin-in that is contributed to the pool.
Rate

Award Type Identifies the award as monetary or non-monetary (free spins, for example).
Times Hit The number of times the award was won for the life of the game (Master), or since
the last RAM clear (Period).
Total Payouts Total amount paid for the life of the game (Master), or since the last RAM clear
(Period).
Total Coin In Total coin-in value for the life of the game (Master), or since the last RAM clear
(Period).
Total TSP Coin In Total TSP coin-in value for the life of the game (Master), or since the last RAM
clear (Period).
Total Coin In Since Total amount of funds added since the last jackpot was awarded.
Last Jackpot
Total TSP Coin In Total amount of TSP funds added since the last jackpot was awarded.
Since Last Jackpot

3 Select a paytable from the bottom drop-down menu.

The additional fields populate.
4 Select Print to print the log.
5 Select Home to return to the Home screen.

Progressive Current The Current Amounts option displays current progressive jackpot values.
Amounts 1 From the Home screen, select Meters | Progressive Current Amounts.
The Current Amounts screen displays, Figure 3-10.
Figure 3-10 Progressive Accounting screen.

2 View the current jackpot values.

3 Select Print to print the log.
4 Select Home to return to the Home screen.

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Clear Period The Clear Period Accounting option resets the period accounting meters to zero. Complete the
Accounting following steps to clear the period meters:
1 From the Home screen, select Meters | Clear Period Accounting.
The Clear Period Accounting screen displays, Figure 3-11.
Figure 3-11 Clear Period Accounting screen.

2 Select Clear Meters.

A confirmation message, Period Meters Cleared, displays, Figure 3-12.
Figure 3-12 Clear Period Accounting screen.

3 Select Home to return to the Home screen.

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Events The Events Menu provides historical logs and Game Play History for reference and validation
purposes. Selecting Events from the Home screen displays the Event History screen, Figure
3-13.
Figure 3-13 Event History screen.

Event History The Event History option displays game play, security, and error events. The most recent 500
events are included in the log. Complete the following steps to view the Event History:
1 From the Home screen, select Events.
The Event History screen displays, Figure 3-13.
2 If necessary, scroll down to view additional data.
3 Select Print to print the log.
4 Select Home to return to the Home screen.

Game Play History Use the Game Play History option to view the previous 20 game results to verify play outcome
and to resolve disputes. Other statistics shown include denomination, paytable ID, date, and
type of payout. Complete the following steps to view the Game Play History:
1 From the Home screen, select Events | Game Play History.
The Game Play History screen displays, Figure 3-14.
Figure 3-14 Game Play History screen.

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2 If necessary, scroll down to view additional play results.
3 Select View to display the play result.
The Game Play result screen displays, Figure 3-15.
Figure 3-15 Game Play result screen.
A

4 View the top of the screen, Figure 3-15 (A), for the Starting credit, Total bet, and Total
won values. See Table 3-2 for more information on the screen fields and options.

Table 3-2 Game play result values and fields.

Field Definition
Starting credit, Figure 3-15 (A) Credit meter value prior to the current spin being initiated, while the actual credit
meter on the screen, Figure 3-15 (B), shows the meter after the spin
completes.
Total bet, Figure 3-15 (A) Total amount bet on current spin.
Total won, Figure 3-15 (A) Total amount won on current spin.
AutoPlay, Figure 3-15 (A) Indicates whether or not the game was in autoplay mode when played.
Spin, Figure 3-15 (C) Select this option to view an animation of the game play.
Next, Figure 3-15 (D) Select this option to view the next play result.
Previous, Figure 3-15 (E) Select this option to view the previous play result.

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When Spin is selected, two additional options display during the animation:
 Pause, Figure 3-16 (A), which stops the animation of game play. Select Pause a second
time to resume the animation.
 Reset, Figure 3-16 (B), which stops the animation and returns to the beginning of the
record.
Figure 3-16 Game Play result screen - during animation.

5 Select Exit to return to the Game Play History screen.

6 Select Home to return to the Home screen.

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Bill In History The Bill In History option displays a log of accepted bills. The most recent 35 events are
included in the log. Complete the following steps to view the Bill In History:
1 From the Home screen, select Events | Cash In History | Bill In.
The Bill In History screen displays, Figure 3-17.
Figure 3-17 Bill In History screen.

2 If necessary, scroll down to view additional data.

3 Select Print to print the log.
4 Select Home to return to the Home screen.

Voucher In History The Voucher In History option displays a log of voucher acceptance events. The most recent
35 events are included in the log. Complete the following steps to view the Voucher In History:
1 From the Home screen, select Events | Cash In History | Voucher In.
The Voucher In History screen displays, Figure 3-18.
Figure 3-18 Voucher In History screen.

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2 If necessary, scroll down to view additional data.
3 Select Print to print the log.
4 Select Home to return to the Home screen.

Cash Out History The Cash Out History option displays a log of all cash out events. The most recent 35 events
are included in the log. Complete the following steps to view the Cash Out History:
1 From the Home screen, select Events | Cash Out History | Cash Out.
The Cash Out History screen displays, Figure 3-19.
Figure 3-19 Cash Out History screen.

2 If necessary, scroll down to view additional data.

3 Select Print to print the log.
4 Select Home to return to the Home screen.

Hand Pay History The Hand Pay History option displays a log of hand pay events. Hand pays are awarded by a
casino attendant instead of being dispensed by the game. This may result from jurisdictional
limits, casino policy, or mechanical trouble. The most recent 35 events are included in the log.
Complete the following steps to view the Hand Pay History:
1 From the Home screen, select Events | Cash Out History | Hand Pay.

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The Hand Pay History screen displays, Figure 3-20.
Figure 3-20 Hand Pay History screen.

2 If necessary, scroll down to view additional data.

3 Select Print to print the log.
4 Select Home to return to the Home screen.

Voucher Out History The Voucher Out History option displays a log of voucher out events. The most recent 35
voucher out events are included in the log. Complete the following steps to view the Voucher
History:
1 From the Home screen, select Events | Cash Out History | Voucher Out.
The Voucher Out History screen displays, Figure 3-21.
Figure 3-21 Voucher Out History screen.

2 If necessary, scroll down to view additional data.

3 Select Print to print the log.

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4 Select Home to return to the Home screen.

Cashless In History The Cashless In History option displays a log of inbound cashless transfer events. The most
recent 35 events are included. Complete the following steps to view the Cashless In History:
1 From the Home screen, select Events | Cashless History | Cashless In.
The Cashless In History screen displays, Figure 3-22.
Figure 3-22 Cashless In History screen.

2 If necessary, scroll down to view additional data.

3 Select Print to print the log.
4 Select Home to return to the Home screen.

Cashless Out The Cashless Out History option displays a log of outbound cashless transfer events. The
History most recent 35 events are included. Complete the following steps to view the Cashless Out
History:
1 From the Home screen, select Events | Cashless History | Cashless Out.
The Cashless Out History screen displays, Figure 3-23.
Figure 3-23 Cashless Out History screen.

2 If necessary, scroll down to view additional data.

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3 Select Print to print the log.
4 Select Home to return to the Home screen.

Cashless Bonus The Cashless Bonus History option displays a log of inbound and outbound cashless bonus
History events. The most recent 35 events are included. Complete the following steps to view the
Cashless Bonus History:
1 From the Home screen, select Events | Cashless History | Cashless Bonus.
The Cashless Bonus History screen displays, Figure 3-24.
Figure 3-24 Cashless Bonus History screen.

2 If necessary, scroll down to view additional data.

3 Select Print to print the log.
4 Select Home to return to the Home screen.

Voucher Rejection The Voucher Rejection History option displays a log of rejected voucher events. The most
History recent 35 events are included in the log. Complete the following steps to view the Voucher
Rejection History:
1 From the Home screen, select Events | Voucher Rejection.
The Voucher Rejection History screen displays, Figure 3-25.
Figure 3-25 Voucher Rejection History screen.

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2 If necessary, scroll down to view additional data.
3 Select Print to print the log.
4 Select Home to return to the Home screen.

Progressive History The Progressive History option displays a log of progressive events. The most recent 100
events are included in the log. Complete the following steps to view the Progressive History:
1 From the Home screen, select Events | Progressive History.
The Progressive History screen displays, Figure 3-26.
Figure 3-26 Progressive History screen.

2 If necessary, scroll down to view additional data.

3 Select Print to print the log.
4 Select Home to return to the Home screen.

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Setup The Setup Menu provides access to all options required to initially configure the EGM.
Selecting Setup from the Home screen displays the Locale Setup screen, Figure 3-27.
Figure 3-27 Setup Menu.

Once set, the following options require a RAM clear to reset:

Table 3-3 RAM clear required to reset.
Setting/Option
Machine Setup options. If previously set and require a change.
Money Handling Setup options. If previously set to Enabled or Disabled and require a change.
Protocol Setup options, if previously Enabled or configured and require a change.
Protocol Setup options if previously Enabled or configured and require a change.
Progressive Funds Transfer option cannot be used once credits are added to the EGM. This option may
only be used immediately following a RAM clear.
Game Setup - paytable and denomination options.

Locale Setup The Locale Setup option presents settings that are location-specific. Complete the following
steps to access the Locale Setup:
1 From the Home screen, select Setup | General Setup | Locale Setup.
The Locale Setup screen displays, Figure 3-28.
Figure 3-28 Locale Setup screen.

2 Modify the options as needed to set the Clock Format, Currency, Currency Format,
Default Player Language, and Enabled Player Languages.
3 Select Save.
4 Select Home to return to the Home screen.

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Clock Setup The Clock Setup option allows for the manual adjustment of the date or time. Complete the
following steps to change the date or time:
1 From the Home screen, select Setup | General Setup | Clock Setup.
The Clock Setup screen displays, Figure 3-29.
Figure 3-29 Clock Setup screen.

2 If necessary, adjust the Date, Time, or Time Zone.

3 Select Save.
4 Select Home to return to the Home screen.

Machine Setup If the Machine ID was not set during the initial configuration wizard, it may be set using the
Machine Setup option. If the Machine ID needs to be reset, a RAM clear is required.
Complete the following steps to access the Machine Setup:
1 From the Home screen, select Setup | General Setup | Machine Setup.
The Machine Setup screen displays, Figure 3-30.
Figure 3-30 Machine Setup screen.

2 If not yet set, enter the Serial ID, Asset ID, Token Denom, and Accounting Denom using
the numeric keypad.
3 Select Save.
4 Select Home to return to the Home screen.

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Device Setup Peripheral devices are automatically detected and basic information on the devices displays on
the Device Setup screen. Complete the following steps to access the Device Setup:
1 From the Home screen, select Setup | General Setup | Device Setup.
The Device Setup screen displays, Figure 3-31.
Figure 3-31 Device Setup screen.

2 Select Home to return to the Home screen.

Bill Acceptance The Bill Acceptance Setup option automatically displays denominations accepted by the bill
Setup acceptor. Complete the following steps to access the Device Setup:
1 From the Home screen, select Setup | General Setup | Bill Acceptance Setup.
The Bill Acceptance Setup screen displays, Figure 3-32.
Figure 3-32 Bill Acceptance Setup screen.

2 Select Home to return to the Home screen.

Limit Setup The Limit Setup option allows for the viewing or setting of Credit Limits. Complete the following
steps to access the Limits:
1 From the Home screen, select Setup | General Setup | Limit Setup.

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The Limit Setup screen displays, Figure 3-33.
Figure 3-33 Limit Setup screen.

2 If applicable, adjust the limit fields as needed.

3 Select Save to capture the settings.
4 Select Home to return to the Home screen.

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Money Handling The Money Handling Setup options allow for the setup of promotional credits and other credit
Setup settings. Complete the following steps to access the Money Handling options:
1 From the Home screen, select Setup | General Setup | Money Handling.
The Money Handling Setup screen displays, Figure 3-34.
Figure 3-34 Money Handling Setup screen.

2 Adjust the settings as needed. Reference Table 3-4 for more information on each setting.
Table 3-4 Money Handling Setup options.
Field Definition
Promo Credits Enable this option to allow the EGM to accept promotional credits. Non-restricted
promotional credits are awarded to players and may be either wagered or cashed
out.
Restricted Promo Enable this option to accept restricted promotional credits. Restricted credits are
Credits credits awarded to the player that must be wagered and may not be cashed out.
Print Restricted Enable this option to allow for the printing of restricted promotional credit
Promotional Credits vouchers. This voucher remains a restricted promotional credit which must be
wagered. However, the credit may be transferred between multiple games for
wagering.
Credits Remain On This is a SAS feature that works in configurations that use the SAS Shutdown
Machine During (0x01) Long poll. When the feature is enabled, the SAS HOST disables the EGM
Disable from SAS and does not allow the player to initiate a cash out. The “Machine Disabled” Tilts
message will not have a Cashout button.
Jackpot Celebration Enable this option to allow the game to report when a Jackpot is hit between the
Mode lower Jackpot limit and the Upper Jackpot limit. This option is intended to be used
only with host systems that require custom SAS messaging to indicate Jackpot
Celebration Mode state. Do not enable this setting when operating with standard
SAS host, or when custom handling of jackpots is not needed.

3 Select Save to capture the settings.

4 Select Home to return to the Home screen.

Paytable Setup Complete the following steps to modify or view denomination and paytable configurations:

NOTE
A RAM clear is required to reset paytables.

1 From the Home screen, select Setup | Game Setup | Paytable Setup.

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The Paytable Setup screen displays, Figure 3-35.
Figure 3-35 Paytable Setup screen - select theme.

2 Select the theme to configure.

The Paytable Setup - Denominations screen displays, Figure 3-36.
Figure 3-36 Paytable Setup - Denominations screen.

3 Touch inside the field next to the denomination to select a paytable.

The Paytable Selection screen displays, Figure 3-37.
Figure 3-37 Paytable Setup screen - selecting a paytable.
A

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4 Choose a paytable for the denomination. If necessary, use the scroll bar on the right to view
additional options.
5 Repeat step 3 and step 4 for each denomination being configured on the EGM until all
denominations are set.
6 Verify that all denominations are set to the correct paytables, Figure 3-38.
Figure 3-38 Paytable Setup screen - paytables selected.

7 Select Next.
The Paytables Setup - Max Bet screen displays, Figure 3-39.
Figure 3-39 Paytable Setup - Max Bet screen.

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8 If necessary, touch inside the Max Bet field to change the Max Bet setting, Figure 3-40.
Figure 3-40 Paytable Setup screen - selecting a Max Bet.
A

NOTE
To change or add Paytables and Denoms, a RAM clear is required. However, Max Bet, Minimum
Bet, and Must Bet All Lines settings may be modified without a RAM clear.

9 If necessary, touch inside the Min Bet Per Unit field to change the minimum bet per play.
10 If applicable, touch the ON/OFF switch to turn ON the Must Bet All Lines option.
11 Verify that all settings are set correctly, Figure 3-41, and select Done.
Figure 3-41 Paytable Setup screen.

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A green check mark displays below the theme icon to indicate successful configuration, and
Configuration Saved Successfully message displays in the lower left, Figure 3-42.
Figure 3-42 Paytable Setup screen - Configuration Saved Successfully message.

Theme Options The Theme Options Setup option allows for the setting of theme-specific settings. Complete
Setup the following steps to set the Theme Options:
1 From the Home screen, select Setup | Game Setup | Theme Options Setup.

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The Theme Options Setup screen displays, Figure 3-43.
Figure 3-43 Theme Options screen.

2 Use the ON/OFF switches to set all theme-specific settings. Reference Table 3-5 for more
information on each setting.
Table 3-5 Theme Options Setup settings.
Field Definition
Skill Stop Enable this option to allow the player to stop all reels using the button panel, or to
stop individual reels by touching them.
Wager Saver If enabled, the Wager Saver feature presents the player with an option to Play
Wager Saver if the credit balance falls below the amount of the last wager. For
instance, if the player's last spin was at $2.00, and the credit balance falls to
$1.00, the Play Wager Saver option is presented. The feature awards a chance at
one spin of the reels at the bet configuration of the last wagered spin for the cost
of the remaining credits ($1.00 in the example). If the Pointer stops on the green
WIN Zone of the wheel, one spin of the reels at the last wagered amount is
immediately awarded. If the Pointer stops on the white LOSE Zone of the wheel,
the game ends and the remaining credit balance is lost.
The Wager Saver feature does not affect the overall game payout percentage.
Touch Card to Applies to poker themes only. All cards are held by default after the deal; player
Discard selects cards to discard.
Auto Hold Applies to poker themes only. If enabled, automatically holds cards according to
optimal play strategy.
Max Bet Initiates If enabled, a game starts when the Max Bet button is pressed.
Play
Player Play Through Reserved for a future release.
If enabled, allows the player to set the game to play automatically.
Player Assistance Applies to poker themes only. If enabled, allows the player to hold cards of a
Allowed winning combination with a single button press.
Player Selectable Applies to poker themes only. If enabled, allows the player to select the game
Game Speed speed: Slow, Medium, or Fast.
Play Sound If enabled, plays theme-specific sound calls.
Show Win Text If enabled, displays player win messages.
Service Button If enabled, a message displays to the player when the service button is pressed.
Confirmation
Collect Button If enabled, a message displays to the player when the service collect is pressed.
Confirmation

3 Select Save.
4 Select Home to return to the Home screen.

Custom Options If applicable, a theme may have Custom Options to configure. Complete the following steps to
Setup set Custom Options:
1 From the Home screen, select Setup | Game Setup | Custom Options Setup.

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The Custom Options Setup screen displays, Figure 3-44.
Figure 3-44 Custom Options screen.

2 Select the theme from the drop-down menu, Figure 3-44 (A).
3 Select Theme, Paytable, and Denom to view all custom options.
4 Set the options as needed.
5 Select Save.
6 Select Home to return to the Home screen.

SAS Primary The SAS Primary option allows for the setup of SAS options and settings. Complete the
following steps to set the SAS Primary options:
1 From the Home screen, select Setup | Protocol Setup | SAS Primary.
The SAS Primary screen displays, Figure 3-45.
Figure 3-45 SAS Primary Setup screen.

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2 Use the ON/OFF switches to set all Device Ownership and Host settings, 3. Reference
Table 3-6 for SAS Host Setting field definitions:
Table 3-6 SAS Host Settings.
SAS
Slot Accounting System (SAS) is IGT’s proprietary communication protocol. SAS allows for three
different types of validation in support of ticketing.
Field/Term Definition
Address on Bank EGM identifier. If using point-to-point communication, this setting is
usually 1. If using multi-drop (multi-point) communication, this setting
must be assigned by the casino or system administrator.
Validation None: SAS validation is not enabled.
Standard: Ticket out capabilities supported, with the Ticket Validation
number created by the machine. The Ticket cannot be inserted into
another game, as the system is unable to validate the ticket.
System: Ticket in/ticket out capabilities supported, with the validation
number generated by the host.
Enhanced (Secured): Ticket in/ticket out capabilities supported with the
validation numbers generated by the machine and sent to the host.
Remote Handpay Reset Controls whether the EGM supports remote handpay reset by the host.
Jackpot Reset to Credit Enable credits over the jackpot limit to be reset to the credit meter.
Resend Handpay Pending Controls whether the EGM reports handpay pending exceptions every
fifteen seconds until handpay information is recorded by the host.

3 Use a numeric keypad to set the Address on Bank.

4 Use the drop-down menu to select the Validation method, Figure 3-46.
Figure 3-46 SAS Primary Setup screen - select Validation.

5 Select Save.
6 Select Home to return to the Home screen.

SAS Secondary The SAS Secondary option allows for the setup of SAS Secondary options and settings.
Complete the following steps to set the SAS Primary options:
1 From the Home screen, select Setup | Protocol Setup | SAS Secondary.

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The SAS Secondary screen displays, Figure 3-47.
Figure 3-47 SAS Secondary screen.

2 Use the ON/OFF switches to set all Device Ownership and Host settings.
3 Use a numeric keypad to set the Address on Bank.
4 Use the drop-down menu to select the Validation method.
5 Select Save.

Device Settings - Complete the following steps to manually enter the data that prints on each voucher.
Voucher
NOTE
If connected to a SAS host, the host may provide voucher data to override the manually
entered information.

1 From the Home screen, select Setup | Protocol Setup | Device Settings | Voucher.
The Device Settings - Voucher screen displays, Figure 3-48.
Figure 3-48 Device Settings - Voucher screen.

2 Select Voucher to set property Location, Address, and Expiration (in days).
3 Select Save.
4 Select Home to return to the Home screen.

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Device Settings - Complete the following steps to manually enter the data that prints on each voucher.
Funds Transfer
NOTE
If connected to a SAS host, the host may provide voucher data to override the manually
entered information.

1 From the Home screen, select Setup | Protocol Setup | Device Settings | Funds
Transfer.
The Device Settings - Funds Transfer screen displays, Figure 3-49.
Figure 3-49 Device Settings - Funds Transfer screen.

2 Use the ON/OFF switches to set all Funds Transfer settings. Reference Table 3-7 for more
information on each setting.
Table 3-7 Funds Transfer options.
Field Definition
In-House Transfer EGM accepts funds from wager accounts. The wager accounts may be local
(casino-specific), or remote (multi-casino). In-house transfers include all non-debit and
non-bonus win transactions.
Debit Transfer EGM accepts funds from the player’s external bank account.
Partial Transfer EGM accepts funds from wager accounts in increments less than a full transfer amount.
Bonus Coin Out EGM accepts bonus transfers, which are win amounts awarded to a player by an external
Win Transfer bonusing system (such as Legacy/AFT Bonusing).
Bonus Jackpot EGM accepts bonus transfers, which are jackpots awarded to a player by an external
Win Transfer bonusing system (such as Legacy/AFT Bonusing). These bonuses will result in a Jackpot
Handpay lockup even if the transfer amount is less than the configured Jackpot Limit.
Promo Transfer EGM accepts promotional credits. Promotional credits are awarded to players as incentive or
reward.
Transfer to GM EGM accepts fund transfers from the Host System.
Transfer from GM The EGM will accept requests to transfer funds from the EGM.
Card Eject from Activates Cashout button when there are no credits on the EGM to allow for the ejection of a
GM player tracking card. Reserved for a future release.
GM Cash In This option is ON by default. If not selected, the Bill Acceptor is DISABLED by default, and
Control enable/disable state is controlled by a host.

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Field Definition
Cash Out to  Host Controlled: Host controls the Cashout Mode. By default, Cashout to Host is
Host-Control DISABLED. The Host may specify a desired Cashout Mode, and the EGM will follow Host
requested Cashout Mode.
 Soft Enabled - No Host Attempt: Cashout to Host will never be attempted. Cashout is
handled via the EGM payout devices; if not available, a hand payment is required. Host
may not change the Cashout Mode.
 Soft Enabled - Host Attempt: By default, Cashout to Host is a primary payout mode. If
Cashout to Host fails, payment is made through other EGM payout devices. If other
payout devices are not available, a hand payment is required and a tilt is triggered. Host
may not change the Cashout Mode.
 Enabled Hard: Cashout to Host is a primary (default) payout mode. If Cashout to Host
fails, the machine displays a tilt that requires attendant intervention to clear. Once the tilt
is cleared, payment is made through other EGM payout devices. Host may not change the
Cashout Mode.

3 Use the drop-down menu to select the Cashout To Host - Control setting.
4 Select Register with Host to start the registration.
5 Select Save.
The Settings saved successfully message displays on the lower left, Figure 3-50.
Figure 3-50 Device Settings screen - Settings saved successfully message.

6 Select Home to return to the Home screen.

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Progressive Complete the following steps to set up progressive information:
Configuration 1 From the Home screen, select Setup | Progressive | Configure.
The Progressive Configuration screen displays, Figure 3-51.
Figure 3-51 Progressive Configuration screen.

2 Select Configure Themes.

The Select Theme/Paytable to Configure screen displays, Figure 3-52.
Figure 3-52 Select Theme/Paytable to Configure screen.

3 Select the Game Theme and Paytable to configure.

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The Select Denom/Level to Configure screen displays, Figure 3-53.
Figure 3-53 Select Denom/Level to Configure screen.

4 Select all applicable Denominations and Levels to configure.

The Assign Controller to Level screen displays, Figure 3-54.
Figure 3-54 Assign Controller to Level screen.

5 Depending on the progressive type (SAP, WAP, LAP, WALAP, WASAP), assign the correct
Controller to the level by touching the field and selecting the correct type.
6 Select Done.
7 At the Progressive Configuration screen, Figure 3-51, select Configure Controllers.

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The Controller Configuration screen displays, Figure 3-55.
Figure 3-55 Controller Configuration screen.

8 Select the Controller to configure.

9 Select Done.
10 At the Progressive Configuration screen, Figure 3-51, select View Configuration.
The View Configuration screen displays, Figure 3-56.
Figure 3-56 View Configuration screen.

11 Verify that all levels are set correctly and select Done.
12 If you have standalone progressive (SAP) increment or awards from another EGM or retired
progressive bank to transfer to the game or bank, select Progressive Funds Transfer from
the Progressive Configuration screen, Figure 3-51.

NOTES
 Only use this option to transfer SAP funds. Do NOT use this option to transfer LAP or WAP
increment amounts.
 This option may only be used immediately following a RAM clear, before any credits are
added to the EGM.

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The Progressive Funds Transfer screen displays, Figure 3-57.
Figure 3-57 Progressive Funds Transfer screen.

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13 Select the level to which to add the funds by touching the level row in the table, Figure 3-58.
The selected level highlights in blue, and the Add Funds field below activates.
Figure 3-58 Progressive Funds Transfer screen.

14 Enter the amount to add to the level and select Add Funds.
The funds are added and display in the Transferred Amount (A), and are included in the
Current Amount, Figure 3-59 (B).
Figure 3-59 Progressive Funds Transfer screen.

A B

15 Complete any additional transfers, and, when complete, select Done.

16 Select Home to return to the Home screen.

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BNG Setup The Bally Network Group (BNG) Setup allows for the configuration of the TCP/IP
communication with the BNG host. Complete the following steps to configure a BNG host:
1 From the Home screen, select Setup | BNG Setup.
The BNG Setup screen displays, Figure 3-60.
Figure 3-60 BNG Setup screen.

2 Select the MML server type and choose Edit Selected.

The BNG Setup: Edit Group Settings screen displays, Figure 3-61.
Figure 3-61 BNG Setup: Edit Group Settings screen.

3 Select Manual Host Discovery.

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The BNG Setup: Manual Host Discovery screen displays, Figure 3-62.
Figure 3-62 BNG Setup: Manual Host Discovery screen.

Touch the Room Host IP field and use the numeric keypad to enter the host IP address,
Figure 3-63.
Figure 3-63 BNG Setup: Manual Host Discovery screen.

4 Select Save.
5 Select Previous to return to the BNG Setup: Edit Group Settings screen.
6 If necessary, select Refresh to view available hosts.
7 Once the host is defined and available, select it and choose Save.
8 Select Home to return to the Home screen.

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IP Setup The IP Option is used to set or identify the EGM IP address and other network settings.
Complete the following steps to access the IP Setup:
1 From the Home screen, select Setup | IP Setup.
The IP Setup screen displays, Figure 3-64.
Figure 3-64 IP Setup screen.

2 Enter the required IP settings.

3 Select Save to capture the settings.
4 Select Home to return to the Home screen.

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Diagnostics The Diagnostics Menu includes a variety of tools for testing game elements, and
troubleshooting devices and communications. Selecting Diagnostics from the Home screen
displays the System Information screen, Figure 3-65.
Figure 3-65 System Information screen.

System Information The System Information option displays network, software and hardware information, including
the following:
 Software: OS part number, jurisdictional SPI chip, and game part number
 Hardware: Manufacturer, Machine ID, and Processor ID
 Network: MAC Address, IP Address, and Subnet Mask
Complete the following steps to view the System Information screen:
1 From the Home screen, select Diagnostics | Machine Diagnostics | System
Information.
The System Information screen displays, Figure 3-65.
2 Select Home to return to the Home screen.

Jurisdiction Limits The Jurisdiction Limits option allows for viewing of jurisdiction-specific limits and settings.
Complete the following steps to view the Jurisdiction Limits screen:
1 From the Home screen, select Diagnostics | Machine Diagnostics | Jurisdiction Limits.
The Jurisdiction Limits screen displays, Figure 3-66.
Figure 3-66 Jurisdiction Limits screen.

2 Select Expand All to view all settings.

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3 Select Home to return to the Home screen.

GAT Use the GAT option to verify software components with or without Game Authentication
Terminal (GAT) devices. Complete the following steps to use GAT:

ESD
Before performing the following procedure, see Preventing Injury and Damage on page 3 for all
appropriate safety and ESD precautions.

1 Open the main door.

2 If using a GAT device, connect it using standard serial cable to the serial connector on the
CPU.
3 Press the test switch.
4 From the Home screen, select Diagnostics | Machine Diagnostics | GAT.
The GAT screen displays, Figure 3-67.
Figure 3-67 GAT screen.

C
A

5 If not using a GAT device, set On Screen GAT to ON, Figure 3-67 (A).
6 If using a GAT device, complete the validation from the GAT device.
7 Select Calculate, Figure 3-67 (B).
8 View the Seed/Key value, Figure 3-67 (C), and verify it matches the software PAR sheet.
9 Once the validation completes, select Home to return to the Home screen.
10 If applicable, disconnect the serial cable from the CPU.

RNG Capture Use the RNG Capture option to capture Random Number Generator (RNG) output. Complete
the following steps to capture RNG output:
1 From the Home screen, select Diagnostics | Machine Diagnostics | RNG Capture.

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The RNG Capture screen displays, Figure 3-68.
Figure 3-68 RNG Capture screen.

2 Depending on the software type, select Keno Range, Poker Range, Bingo Range, Max
32-bit Range, or Max 64-bit range, Figure 3-68 (A).
Table 4 RNG screen fields.
Field Definition
Min Value The minimum RNG value returned. This value will most likely be 0.
Max Value 0 - 99,999
The maximum RNG value returned. This will be the maximum RNG value used in the game
type under test.
Examples:
 For a 5-reel video slot game with 32 stops/reel, the minimum value would be set to 0
and the maximum value set to 31.
 For poker, the minimum value will be set to 0 and the maximum number will be set to 51.

Numbers Per Draw The total number of numbers output in each set.
Example: This field would be set to 5 for a 5-reel video slot game.
Exclusive This field may be set to YES or NO.
If set to NO, the numbers output for the draw may repeat. If set to YES the numbers output
for in a given draw will not duplicate. If Exclusive is set to NO, Max Range - Min Range
cannot be greater than 2048.
Total Draws A non-zero value must be entered into this field. RNG draw sets will be output until the
amount of draws entered into this field has been output.

3 Select Start, Figure 3-68 (B), to begin the output capture.

4 Select Home to return to the Home screen.

Bill Validator The Bill Validator Diagnostics option allows for the testing of the bill acceptor.
Diagnostics 1 From the Home screen, select Diagnostics | Peripheral Diagnostics | Bill Validator
Diagnostics.

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The Bill Validator Diagnostics screen displays, Figure 3-69.
Figure 3-69 Bill Validator Diagnostics screen.

2 If the bill acceptor is not enabled, select Enable BV.

3 To perform a bill or ticket test, insert a bill or ticket.
4 Verify that the bill or ticket is correctly identified on the screen.
5 Press Reject to reject the bill or ticket.
6 If necessary, select Request CRC to display the value.
7 Select Home to return to the Home screen.

Printer Diagnostics The Printer Diagnostics option allows for the testing of the printer. Complete the following steps
to perform a printer test:
1 From the Home screen, select Diagnostics | Peripheral Diagnostics | Printer
Diagnostics.
The Printer Diagnostics screen displays, Figure 3-70.
Figure 3-70 Printer Diagnostics screen.

2 To test the printer, select Print Void Voucher.

The Printing Started message displays.
3 Verify that a void voucher was printed.
4 Select Home to return to the Home screen.

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Processor Inputs The Processor Inputs option displays hardware inputs, including door switches and battery
status. Complete the following steps to display hardware inputs:
1 From the Home screen, select Diagnostics | Peripheral Diagnostics | Processor Inputs.
The Processor Inputs screen displays, Figure 3-71.
Figure 3-71 Processor Inputs screen.

2 Check the status of each input.

3 Select Home to return to the Home screen.

Speaker Diagnostics The Speaker Diagnostics option allows you to test the cabinet speakers. Complete the following
steps to run the test:
1 From the Home screen, select Diagnostics | Sound Diagnostics | Speaker Diagnostics.
The Speaker Diagnostics screen displays, Figure 3-72.
Figure 3-72 Speaker Diagnostics screen.

2 Touch each speaker to emit a descriptive sound (for instance, pressing the Front Left
speaker initiates a "Front Left" sound).
3 Touch the speaker to stop the sound.
4 Select Home to return to the Home screen.

Sound Call The Sound Call Diagnostics option allows for the testing of available sound calls. Complete the
Diagnostics following steps to play sound calls:
1 From the Home screen, select Diagnostics | Sound Diagnostics | Sound Call
Diagnostics.

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The Sound Call Diagnostics screen displays, Figure 3-73.
Figure 3-73 Sound Call Diagnostics screen.

2 Select a sound from the list and select Play, Figure 3-73 (A), to hear the sound.
3 Select Home to return to the Home screen.

Play List The Play List option identifies recently played sounds calls. Complete the following steps to view
the Play List screen:
1 From the Home screen, select Diagnostics | Sound Diagnostics | Sound Call
Diagnostics.
The Play List screen displays, Figure 3-74.
Figure 3-74 Play List screen.

Recently played sounds display a green check mark.

2 If necessary, scroll down to view additional playlist sounds.
3 Select Home to return to the Home screen.

DRM Information The DRM Information option presents detailed information on the theme-specific digital rights
management (DRM) key. Complete the following steps to view the DRM Information screen:
1 From the Home screen, select Diagnostics | DRM Information.

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The DRM Information screen displays, Figure 3-75.
Figure 3-75 DRM Information screen.

2 Select Home to return to the Home screen.

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Pay Table Test The Pay Table Test option allows for the verification of specific paytable combinations and
resulting awards. Complete the following steps to run a pay table test:
1 From the Home screen, select Diagnostics | Paytable Test.
The Pay Table Test screen displays, Figure 3-76.
Figure 3-76 Pay Table Test - select paytable screen.

2 Select the theme from the drop-down menu.

3 Select Enter.
The Pay Table Test screen displays, Figure 3-77.
Figure 3-77 Pay Table Test screen.

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4 Press a button on the button panel to start the test.
5 Touch the reels to view each possible reel symbol.

NOTE
Touch the top half of the reel to spin the reel up, or touch the bottom half to spin the reel
down.

As the reel position changes, the number at the top of the reel, Figure 3-77 (A), increments
to identify the symbol position.
6 Select Exit when done testing.
7 Select Home to return to the Home screen.

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Out of Service The Out of Service option, Figure 3-78 (A), sets the game in an Out of Service mode,
prohibiting game play.
Figure 3-78 Home screen.

Complete the following steps to set the EGM to Out of Service Mode:
1 Select Out Of Service from the Home screen.
The Out Of Service confirmation message displays, Figure 3-79.
Figure 3-79 Set Out of Service Mode.

2 Select Confirm to activate Out of Service mode.

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The EGM enters Out of Service mode, Figure 3-80.
Figure 3-80 Out of Service mode.

3 To exit Out of Service mode, turn the attendant key.

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 Troubleshooting
4
Purpose The purpose of this chapter is to identify and explain ArgOS 2.0 error conditions and how to
resolve the errors.

Table of In this chapter:

Contents Purpose .............................................................................................................4-1
Table of Contents..............................................................................................4-1
Overview............................................................................................................4-1
Installer Errors and Solutions .........................................................................4-2
Operating System Errors and Solutions ........................................................4-4
CPU-4X LEDs ....................................................................................................4-9
Tower Light Information .................................................................................4-10
Two-Stage Tower Lights ..............................................................................4-10
Two-Stage Tower Light Operations .............................................................4-11

Overview An EGM displays error messages or event information as needed. Depending on the nature of
the error or event, the EGM may enter a locked condition that suspends game play and disables
the printer and bill acceptor, and attendant intervention may be needed.

NOTE
If the information in this chapter cannot resolve the issue, contact Customer Support at
866.967.4457 or [email protected].

 To view all pending errors or EGM status information, insert and turn the attendant key.
 The active errors are listed under Pending Tilts, Figure 4-1 (A).

Figure 4-1 Error conditions.

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4-2 Installer Errors and Solutions

Installer Errors Refer to Table 4-2 for potential Installer error messages:
and Solutions
Table 4-1 Installer error messages.
Display Cause Possible Solution(s)
Authentication failed for the The data partition of the image Replace the corrupted image in
file file to be installed is corrupted. USB with a valid image.
Corrupted image [image An image installed on the EGM  Install flash will automatically
name] found on SSD. is not mountable or corrupted. remove the corrupted image
Clearing it. from the EGM after posting this
message.
 Then, reinstall the valid image.
Disk Signature Collision for Two images installed on the Perform a Factory Reset.
[image 1] and [image 2] on EGM have same disk
SSD signature.

please factory reset EGM

and re-install modules.
Disk Signature Collision for Two images with same disk Remove either [image 1] or
[image 1] and [image 2] on signature are present in the [image 2] from the USB drive
SSD installable media (USB) at the mentioned in the error message
same time. and reseat the USB in the EGM.
Remove duplicate images
from USB. Cannot proceed
Further!
Error Clearing NVRAM General failure of NVRAM Report this error and any
clear operation. messages displaying on the
screen to Scientific Games.
Error Formatting NVRAM: NVRAM could not be Report this error and any
formatted. messages displaying on the
screen to Scientific Games.
Error while capturing NVRAM data could not be Report this error and any
NVRAM Dump: captured messages displaying on the
screen to Scientific Games.
Initialization failed, SSD not When SSD Is not present or  Check if SSD is properly
found not detected in EGM connected to one of the SATA
ports of the EGM.
 If not, reconnect it and reboot
the EGM.
 If the issue persists, replace the
SSD.
Installation failed for the Installation fails if the image is Replace the corrupted image with
module corrupted or invalid. the valid image and retry
installation.
Partition count mismatch Invalid number of partitions Perform a Factory Reset.
detected. Factory Reset the present in the SSD.
SSD!
Partition Size mismatch Size of the SSD’s partition is Perform a Factory Reset.
detected. Factory Reset the invalid.
SSD!
Please remove Bally USB A Bally USB drive is inserted to Insert a non-Bally USB drive to
devices! capture forensic data. collect forensic data.
Signature Verification failed Manifest file of the image is Replace the corrupted image on
for file: corrupted. the USB drive with a valid image.
Unknown file [image] found File(s) other than valid images Remove files/folders other than
on USB are present in the USB drive valid images from the USB drive.
during installation.

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 Installer Errors and Solutions 4-3
Table 4-1 Installer error messages. (continued)
Display Cause Possible Solution(s)
Updating Installable modules Generic error message when Displays for debug purposes
failed with error: [exception an exception occurs while only. In the future, this message
message] collecting installable modules will display in debug mode only.
information.
Updating Installed modules Generic error message when Displays for debug purposes
failed with error: an exception occurs while only. In the future, this message
[exception message] collecting installed modules will display in debug mode only.
information.

USB device not found for No USB drive other than Insert a USB drive into the EGM
Forensic Capture! installable media is present in which is not installable media
the EGM. (USB drive without installable
images present).
USB device was removed USB drive was unseated Reseat the USB drive and restart
during installation. installation.

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4-4 Operating System Errors and Solutions

Operating Refer to Table 4-2 for the error messages included in the OS.
System Errors
and Solutions Table 4-2 OS error messages.
Display Cause Possible Solution(s)
Accounting The accounting denomination Use the Initial Setup Wizard to define the
Denomination Not needs to be set. denomination after a RAM clear.
Set
Assert Fail Message displays:  When doing a RAM clear, be sure to wait for RAM
clear to complete.
Machine Fault
Assert: <various messages>.  Check RAM clear card.
 Check the CPU.
 Check memory card on CPU
 Check software.
Attendant Menu Attendant key was turned to Select Return to Game to exit the Attendant Menu.
Entered display the Attendant Menu.
NOTE: Turning the attendant key while in the
Attendant Menu launches the touch screen
calibration procedure.
Belly Door Open Belly door is open.  Check the belly door.
NOTE: If a door is open, the  Check connections on cherry switch.
game enters a tilt condition.
The game is unplayable until  Replace switch.
all doors are securely closed.  Replace the CPU board.
 Replace bulkhead.
Bill Validator The bill acceptor reported that Check the bill acceptor for jammed bills or tickets.
Acceptor Jam an inserted bill or ticket is
jamming the acceptor.
Bill Validator Generally, a bill validator If the communication error does not resolve
Bill/Ticket In communication error is a automatically, the EGM will require service. While the
Communication minor tilt. However, when EGM is recovering, the communication line or the
Failure there is a communication error communication may take up to 15 seconds for the bill
reported during bill/ticket in, validator device to send the Vend Valid command to
the most common way to complete the bill/ticket in cycle.
resolve this error is to cancel
the current bill/ticket in If the communication error does not resolve, the
transaction. transaction will be canceled and a reject command is
sent to bill acceptor.
However, this action could
cause bill/ticket not to be
credited properly.
Bill Validator The bill acceptor connector is  Check the bill acceptor connection to the
Communication disconnected or the bill bulkhead board.
Failure acceptor head is removed.
 Check device settings.
Bill Validator Currency type accepted by the  If displays immediately upon powering up, allow
Currency Change bill acceptor has changed. the communication between the bill acceptor and
EGM to be restored.
 Replace the bill acceptor head with original
firmware.
 RAM clear.
Bill Validator The bill acceptor reported that  Replace the bill acceptor head.
Device Error one of the following
components has failed:  Replace the bill acceptor assembly.

 Bill Acceptor
 Stack motor
 Feed motor
 RAM
 ROM

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 Operating System Errors and Solutions 4-5
Table 4-2 OS error messages. (continued)
Display Cause Possible Solution(s)
Bill Validator Door Bill acceptor door is open.  Check the bill acceptor door.
Open
NOTE: If a door is open, the  Check connections on cherry switch.
game enters a tilt condition.
The game is unplayable until  Replace switch.
all doors are securely closed.  Replace the CPU board.
 Replace bulkhead.
Bill Validator There has been a change in Open and close the main door.
Firmware Change the bill validation firmware
version.
Bill Validator The cashbox is full. Replace the full cashbox.
Stacker Full
Bill Validator The bill acceptor reports a jam Check the cashbox for jammed bills or tickets.
Stacker Jam in the cashbox.
Bill Validator The cashbox is removed.  Replace the cashbox or verify that it is properly
Stacker Open seated.
NOTE: If a door is open, the
game enters a tilt condition.  Check connections on cherry switch
The game is unplayable until
all doors are securely closed.  Replace switch.
 Replace the CPU board.
 Replace bulkhead.
Bill Validator The bill acceptor reported a Check the bill acceptor for evidence of stringing or
Tamper tamper. other cheating attempts.
Cashout Handpay A hand pay is required to Turn the attendant key.
complete a player-initiated
cashout.
Cashout To Host A cashout to host transaction Turn the attendant key.
Failure failed.
Credit Limit Credit Limit entered is greater Correct the credit limit value.
should be greater than the token denomination.
than or equal to
Token Denom
Drop Door Open Drop door is open.  Check the drop door.
NOTE: If a door is open, the  Check connections on cherry switch.
game enters a tilt condition.
The game is unplayable until  Replace switch.
all doors are securely closed.  Replace the CPU board.
 Replace bulkhead.
Jackpot Handpay A win exceeded the jackpot Turn the attendant key.
Pending limit and a hand pay is
needed.
Jackpot Limit The limit set exceeds the Correct the limit value.
should be less jurisdictional maximum tax
than or equal to limit.
Max Tax Limit
(Jurisdiction
Limits)
Logic Door Open Logic (CPU) door is open.  Check the logic door.
NOTE: If a door is open, the  Check connections on cherry switch.
game enters a tilt condition.
The game is unplayable until  Replace switch.
all doors are securely closed.  Replace the CPU board.
 Replace bulkhead.
Machine Control A host has not been assigned Access the Comm Setup screen and define machine
Not Selected to control the machine. control options. Select Setup | Comm Setup |
Comm Setup.
Machine Disabled The host has disabled the Displays for various reasons, including SAS
game. communication breakdown. Review host system
messages for detailed information.

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4-6 Operating System Errors and Solutions
Table 4-2 OS error messages. (continued)
Display Cause Possible Solution(s)
Main Door Open Main door is open.  Check the main door.
NOTE: If a door is open, the  Check connections on cherry switch.
game enters a tilt condition.
The game is unplayable until  Replace switch.
all doors are securely closed.  Replace the CPU board.
 Replace bulkhead.
No Games No paytables have been Set at least one paytable. Select Setup | Game
Configured defined. Setup to assign paytables to denominations.
NVRAM Battery 1 The NVRAM battery 1 is low. Replace the CPU battery at location BAT1.
Low
NVRAM Battery 2 The NVRAM battery 2 is low. Replace the CPU battery at location BAT2.
Low
NVRAM Critical error: Corruption was  Turn the attendant key to display the fault
Corruption detected in the Non-Volatile information.
Random Access Memory
(NVRAM) and all processes  Turn the attendant key a second time to force a
were suspended. restart.
 Replace the CPU board.
NVRAM Fault Critical error: An improper or  Turn the attendant key to display the fault
non-functional device was information.
detected and all processes
were suspended.  Replace the CPU board.

OLED Button Wrong OLED button firmware. Update the OLED button firmware.
Firmware
Verification Error
OLED Communication error  Check the connections of the 24V power cable,
Communication and USB cable to the button panel PCB.
Error Cause:
No power or no USB  Check the connection of the USB cable to the
connection. CPU.
 Check the entire length of the USB cable for
damage.
 Check the connection of the 24V power cable to
the DC distribution cable in the main door.
 Check the entire length of the 24V power cable for
damage.
 Replace the USB cable.
 Replace the 24V power cable.
 Replace the button panel, as the button panel
PCB may be damaged.
OLED Control Wrong OLED controller Update the OLED button controller firmware.
Firmware firmware.
Verification Error
Operator Menu test switch was pressed to Select Return to Game to exit the Operator Menu.
Entered display the Operator Menu.
Out of Service Game is in Out of Service Turn the attendant key.
mode (selected from the Main
Menu).
Pay Win Handpay Handpay is required. Turn the attendant key.
Please Wait Displays when transferring Wait for the transaction to complete.
Transaction In funds to/from the game.
Progress
Power Cycle Power cycle is required. Power cycle the game.
Power Fault while The printer lost power while Check power connection to printer.
Printing printing.
Power Reset The game powered up. No action required. Error clears after one game is
played.

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 Operating System Errors and Solutions 4-7
Table 4-2 OS error messages. (continued)
Display Cause Possible Solution(s)
Printer The printer communication  Confirm that the printer communication and power
Communication was lost. A status reply has cables are connected.
Error not been received from the
printer for 10 seconds, during  Replace printer comm. board.
an idle state.
Printer During a print job, the printer Confirm that the printer communication and power
Communication stopped replying to status cables are connected.
Lost During Print requests.
Printer Open The printer reported an open  Verify that the printer head is properly secured.
status. For the
Seiko/FutureLogic, the printer  Check printer cabling.
detected a door open error, or
a platen disengaged error.
Printer Paper In For the netplex only, the Remove paper from chute.
Chute printer reported a paper in
chute status.
Printer Paper Jam The printer reported a paper Check the printer for jams and clear path.
jam.
Printer Paper Low The printer reported a paper  Refill the paper.
low status.
 Check optic on printer.
Printer Paper Out The printer detected an out of  Refill the paper.
paper status, or a lost paper
input status.  Check optic on printer.

Printer Time-out For the Ithaca/Transact only,  Verify that the printer communication cable is
the printer reported that a print properly secured.
process started with no errors,
but the ticket complete flag  Verify that the paper stack is properly feeding into
was not reported. the print mechanism.
 Replace the printer.
Program Error Critical error: A program  Turn the attendant key to display the fault
detected an unrecoverable information.
error and all processes were
suspended.  Turn the attendant key a second time to force a
restart.
 A RAM clear may be required.
Progressive A progressive paytable was  To configure progressives, use the Setup |
Configuration selected and requires Progressive | Configure option from the EGM
Required configuration. Operator Menu and/or the Setup | Configure
option from the Multilink Bank Progressive Menu.
Protocol Com A com port error has occurred.  Check host communication configuration (SAS
Error Primary or SAS Secondary).
 Verify that the game has been entered into the
casino host system.
Protocol Config The protocol has not been  Check host communication configuration i(SAS
Error configured or the host has not Primary or SAS Secondary).
sent the required validation
information.  Verify that the game has been entered into the
casino host system.
RAM Error Critical error: An  Turn the attendant key to display error information.
unrecoverable error was
detected in the Random  Turn the key a second time to initiate a game
Access Memory (RAM) and all restart.
processes were suspended.  If the problem continues, replace the RAM module
and the CPU.
SAS Address is SAS Address is required Set the SAS Address and all other SAS settings and
Empty during setup. select Save.

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4-8 Operating System Errors and Solutions
Table 4-2 OS error messages. (continued)
Display Cause Possible Solution(s)
Stacker Switch Bill acceptor stacker door is  Check the bill acceptor stacker/cashbox door.
Open open.
 If using an MEI acceptor, check or replace the
NOTE: If a door is open, the MEI interface board.
game enters a tilt condition.
The game is unplayable until  Check connections on cherry switch.
all doors are securely closed.  Replace switch.
 Replace the CPU board.
 Replace bulkhead.
Time/Date Not The time, date, and timezone Use the Initial Setup Wizard to define the time, date,
Set need to be set. and timezone after a RAM clear.
Top Wheel Communication between the  Verify the top box wheel connection to the EGM.
Communication EGM and top box Wheel
Error feature has failed.  Error clears automatically when communication is
restored.
Top Wheel Device A fault is detected at the top Open and close the main door to reset the Wheel and
Tilt box Wheel feature. The fault is clear the error.
caused by a tamper (Wheel
moved to a different position)
or hardware issue (Wheel is
not in correct position).
Touch Screen The controller connector is  Check touch screen connectors.
Communication disconnected or a com port
Error open error has occurred.  Replace LCD.

Validation method The SAS Validation type has Set the SAS Validation type.
must be set not been set.
Validation Type Enabling Handpay Set the SAS Validation setting to Enhanced.
should be Receipt/Validation requires
Enhanced For Enhanced SAS Validation.
Handpay
Voucher Out must Enabling Handpay requires Enable Voucher Out to enable Handpay.
be enabled to that Voucher Out be enabled.
enable Handpay
Voucher Out Voucher Out must be enabled. Enable Voucher Out for either SAS Primary or SAS
owner must be set Secondary.
Zero is not a valid Asset ID field is set to 0 Enter a valid Asset ID.
Asset ID (zero).
Zero is not a valid Serial ID field is set to 0 Enter a valid Serial ID.
Serial ID (zero).

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 CPU-4X LEDs 4-9
CPU-4X LEDs CPU-4X features LEDs visible from the front of the enclosure, without having to unseat or open
the CPU. View the front panel label to identify LED status information, Figure 4-2.
Figure 4-2 CPU-4.2.2X front panel LEDs.

ETH 0: ETH 1: Bar Code Label Area

MAC ADDRESSES

PWR STATUS
POWER CPU STATUS

PWR GOOD
BUTTON

VSB PWR
CPU-4.2.2X

IO LOCK

SATA 0

SATA 1
SATA 4

SATA 5
Assy: 1453868

3.3V

12V
CPU: i3 (Gen4) 2.4GHz

5V
DRAM: 8GB
DISK 1: 64GB SSD
A B DISK 2:
ACTIVITY ACTIVITY GIO STATUS 1454701

The LEDs, from left to right, are identified in Table 4-4:

Table 4-3 CPU-4.2.2X LEDs.
LED Status
PWR STATUS OFF AC Power Off, or AC Power ON - Low Power Mode
RED AC Power On, SIOC - Wake On LAN
GREEN AC Power On, CPU-4X ON EGM OFF, Service Mode, Power Save
BLUE AC Power On, Normal Operation
POWER BUTTON TBD
CPU STATUS Two seven-segment display LEDs.

Steady display - Status information

Flashing display - Error code
CPU IO LOCK IO Lock, reported by CPU
CPU VSB PWR Standby Power is within tolerance on the CPU board
CPU 3.3V 3.3V is within tolerance on the CPU board
CPU 5V 5V is within tolerance on the CPU board
CPU 12V 12 V is within tolerance on the CPU board
PWR GOOD All voltages in the system are within tolerance
SATA 0 ACTIVITY SSD in SATA 0 is being accessed (Read or Write)
SATA 4 ACTIVITY SSD in SATA 4 is being accessed (Read or Write); note: this is the default SSD
location
SATA 1 ACTIVITY SSD in SATA 1 is being accessed (Read or Write)
SATA 5 ACTIVITY SSD in SATA 5 is being accessed (Read or Write)
GIO PWR GOOD All GIO voltages are within tolerance
GIO 5V 5V is within tolerance on the GIO board
GIO 3.3V 5V is within tolerance on the GIO board
GIO 1VB 1.0Vb FPGA voltage is within tolerance on the CPU board
GIO PCIE LINK GIO FPGA is communicating with CPU over PCIe bus
GIO FPGA DONE GIO FPGA has completed power up configuration
GIO IO LOCK IO Lock, reported by GIO
SERVICE MODE Located internally on baseboard. This is a yellow LED (LED2) located by the
LED SERVICE button to indicate that a service mode user interaction is required.

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4 - 10 Tower Light Information

Tower Light The tower light on top of the game conveys EGM operational status using five different states,
Information Table 4-4:
Table 4-4 Tower light states and descriptions.
Tower Light State Description
Off The light is off.
On The light is on continually.
Slow Flash Slow flashes on/off once per second (1/2 second on/off intervals).
Medium Flash Medium flashes on/off twice per second (1/4 second on/off intervals).
Fast Flash Fast flashes on/off four times per second (1/8 second on/off intervals).

Two-Stage Tower The two-stage tower light contains the following two sections:
Lights  The attendant indicator (top section), Figure 4-3 (A), displays the game operational status.
 The service indicator (bottom section), Figure 4-3 (B), displays the game denomination and
operational status.

Figure 4-3 Two-stage tower light.

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 Tower Light Information 4 - 11
Two-Stage Tower Table 4-5 lists the events and light states for the two-stage tower lights.
Light Operations
Table 4-5 Two-stage tower light operations.
Event Top Bottom
 Idle Off Off
 EGM door is closed
 Idle Off Medium Flash
 EGM door is open
 Idle Off Fast Flash
 Drop compartment door is open
 Patron is requesting change On Off
 All doors closed
 EGM is in the Disabled Mode On On
 All doors closed
 Patron is requesting change On Medium Flash
 EGM door is open
or
 EGM is in Disabled Mode and the EGM door is open
 EGM is in Disabled Mode On Fast Flash
 Drop Compartment door is open
 All other doors are closed
 EGM is in Tilt Mode Slow Flash Off
 All doors are closed
 EGM is displaying a handpay and all doors are closed Slow Flash Slow Flash
or
 EGM is displaying a handpay while in Tilt Mode, and all doors are closed
 EGM is displaying a handpay and the EGM door is open Slow Flash Medium Flash
or
 EGM is in Tilt Mode, and the EGM door is open
 EGM is displaying a handpay Slow Flash Fast Flash
 Drop door is open
 All other doors are closed
 EGM is in Tilt Mode Slow Flash Fast Flash
 Drop door is open
 All other doors are closed
 EGM is in Administrative Mode Fast Flash Off
 All doors are closed
 EGM is in Administrative Mode Fast Flash Medium Flash
 EGM door is open
 Drop door may be open or closed
 EGM is in Administrative Mode Fast Flash Fast Flash
 Drop door is open
 All other doors are closed

The EGM door is defined as any of the following non-drop doors:

 Main door
 Bill acceptor door
 Top box door
 Logic (CPU) door
 Top box logic door
 Bill acceptor stacker removed (listed as Stacker Switch Open in Event History)

NOTE
For door open conditions, the bottom tower light will continue to flash until the door is closed and a game is
played.

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