ILMT Installation Guide
Accounting Enterprise
IBM License Matric Tool 9.2
Installation and Configuration Guide
ILMT Installation Guide
Accounting Enterprise
Contents
1 Before Starting ........................................................................................................ 3
1 Step-by-step installation of ILMT 9.2.0.2 on Windows 2008 R2 Server ........ 4
2 Manual scan configuration .......................................................................... 62
Activating the analyses ............................................................................... 62
Installing the scanner .................................................................................. 63
Initiating software scans .............................................................................. 64
Uploading software scan results ................................................................. 65
Initiating the capacity scan on all endpoints ................................................ 65
IBM Software Classification......................................................................... 66
1. ERROR : If Airgap tool returns Error: Error parsing
LicenseServerResponse XML document. ............................................................. 69
2. ERROR : Authentication – cannot be blank and is invalid ........................... 72
3. ERROR : Specified Database was not found .............................................. 74
ILMT Installation Guide
Accounting Enterprise
Before Starting
These are ports involved during the installation for ILMT.
• 52311
• 52312
• 8083
• 50000
• 9081
• 1433
• 80
• 443
• 21
Sites involve when downloading files during installations:
• http://www.bigfix.com
• https://gatherer.bigfix.com
• https://sync.bigfix.com
• https://software.bigfix.com
• https://esync.bigfix.com
• https://support.bigfix.com
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1 Step-by-step installation of ILMT 9.2.0.2 on Windows 2008
R2 Server
1. Double click the SQL Server installer.
2.
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11.
12.
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13.
14. Installation of SQL Server 2014 is completed!
Let's continue with the installation of IEM 9.2. After you copy and extract
the content of the 2 packages I mentioned above, run the IEM setup.
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15. Find the BigFix-BES installer.
16.
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17.
18.
19.
From this step, you have 2 possibilities. Either choose the first option and
create the authorization file directly in the IEM installer or choose the
second option (I want to install with a product license I already have) and
in this case you need to use the license generator package (CN4HDML)
and create the license separately, then add it to the installer.
Either ways, you need to have the
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LicenseAuthorization_XXXXXXXXXXXXXX_Create.BESLiceseAuthorizati
on file, that can be downloaded from BigFix website after you open and fill
in the 'create_license_file.html' from the IEM License generator package.
20. For this go to folder below to generate the license. Open the
“create_license.html” at local pc due to issue with proxy at server.
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21.
Copy the file generated and paste it at Server desktop
22. Double click “generate_license.bat”. Browse to the generated license
authorization at Desktop.
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23.
24.
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25. Set the password.
26. Set the location for all the license related details.
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27. Set the proxy.
28. Key in the proxy detail and test the connection.
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29. Select the 2nd option and click Request button. A
“request.BESLicenseRequest” will be generated. Copy the file to local PC.
30. Copy the URL and open it at local PC.
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31. Browse the “request.BESLicenseRequest” file. Submit.
32.
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33. Copy the “license.crt” to Server. Click Import. Browse to the cert file.
34.
“masthead.afxm” will be created after clicking OK.
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35.
36. *This is the option you use if you created the license authorization file
separately.
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37. Just browse for the new created license.
38.
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39. If the license process completes successfully, you can continue the
installation wizard.
40.
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41. Now the IEM install wizard is completed!
42. Let's deploy the IEM Server
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57.
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58. IEM Server Installation is complete!
59. Installing the IEM Console
60.
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61.
62. Installing the BESClient
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63. Starting the IEM Console
64. IEM Server running for the first time
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65.
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66. Create a folder “Airgap” at Server Desktop
67. Run the “BESAirgapTool.exe” in Airgap folder.
68. After few minutes, the BigFix Management site appears
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69.
install-windowsfeature desktop-experience
Restart the server after complete.
70. Install windows update.
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71. Installation complete
72. From License Overview, we enable the ILMT site
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73. ILMT site appears in the console in a few minutes
74. Subscribe the computer to all. Save.
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75. Ensure there is subscribe computer in License Overview
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76. Go to Fixlets “Download IBM License Metric Tools and click ‘here’ to
download the ILMT installer
77. Select the device. Click OK.
78. Wait till the installation is complete.
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79. After the installer download completed, go to folder ILMT_installer at
C:\Program Files (x86)\BigFix Enterprise\BES Installers
80. Go to C:\Program Files (x86)\BigFix Enterprise\BES Installers. Execute
the ILMT installer
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81. Install ILMT
82.
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83.
84.
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85.
86. Port. Keep default.
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87.
88.
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89.
90. ILMT Installation completed!
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91. Go to https://localhost:9081 / https://<servername>:9081/ Continue to this
website.
92. Go to SQL Server Configuration Manager. Enable all TCP/IP listed.
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93. Stop and restart back the SQL Server(SQLEXPRESS)
94. Configuring ILMT UI
95. Open Microsoft SQL Server to configure the authentication.
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96. View Server properties
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97. Update the password for “sa” user.
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98. Ensure the setting as pic.
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99. Stop and restart back the SQL Server(SQLEXPRESS)
100. At ILMT webpage, select SQL Server Authentication. Key-in the
authentication.
Host : Copy the name from SQL Management Studio. Right-click on
server > Properties > Copy from the Name field.
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101.
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102. Confgure the Data Source
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103. Running initial import
104. Running the initial import may take 4-5 hours, but once this is
completed; you have a brand new ILMT User Interface ready to work!
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------------
105. If the import failed. Manually upload software catalog.
106. Log in to the BigFix console. In the navigation tree, click Sites >
External Sites > IBM License Reporting (ILMT) > Fixlets and Tasks and
select Software Catalog Update.
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107. Click Take Action. Wait until finish download.
108. Go to folder where the software catalog is downloaded. Check if the
files exist.
https://www.ibm.com/support/knowledgecenter/en/SS8JFY_9.0.0/com.ibm
.lmt.doc_9.0/com.ibm.license.mgmt.doc/planinconf/t_download_sw_catalo
g_tem_conf.html
109. Upload the catalog to the IBM License Metric Tool server. Log in to IBM
License Metric Tool and go to Management > Catalog Upload.
110. Click Browse and locate the catalog file that you downloaded.
111. To upload the file, click Upload. During the next import, the file is
processed and scanner catalogs that are used to discover software are
created.
112. Start Import.
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2 Manual scan configuration
Activating the analyses
1. Log in to the BigFix console.
2. In the navigation tree, click Sites > External Sites > IBM License
Reporting (ILMT) > Analyses.
3. To activate an analysis, right-click it, and click Activate.
To ensure that the installed software is properly detected, activate the
following analyses on all computers in your infrastructure:
• Installed UNIX Packages
• Installed Windows Applications
• Software Scan Status
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Installing the scanner
4. Log in to the BigFix console.
5. In the navigation bar, click Sites > External Sites > IBM License
Reporting (ILMT) > Fixlets and Tasks.
6. In the upper right pane, select Install or Upgrade Scanner.
7. Select the installation directory. You can choose the default directory, or
an alternative one. In the latter case, the scanner is installed in the
same path as the BigFix client.
8. Click Take Action.
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Tip:
To ensure that the action is applied on all computers that are added in the
future, select Dynamically target by property.
Initiating software scans
1. Log in to the BigFix console.
2. In the navigation tree, click Sites > External Sites > IBM License Reporting
(ILMT) > Fixlets and Tasks.
3. Select Initiate Software Scan.
4. In the lower pane, select the types of scans that you want to initiate.
Different types of scans search for different types of information to
determine whether the software is installed. Generally, all types of scans
should be run regularly. However, you can choose to run different types of
scans at different times or distribute the scan schedule over the
computers in your environment to improve the performance of the import.
5. Optional: To limit the amount of processor resources that the scanner
consumes, select Initiate the software scan with CPU threshold. Specify
the consumption limit that is in the range 5 - 100. The higher value you
specify, the higher is the consumption limit. For example, if you specify 75,
scanner processes use up to 75% of the processing power of the target
computer.
6. Select the computers on which you want to initiate the scans.
7. If you want to specify the dates and frequency of the scans, open the
Execution tab. Specify the details, and click OK.
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Uploading software scan results
1. Log in to the BigFix console.
2. In the navigation tree, click Sites > External Sites > IBM License Reporting
(ILMT) > Fixlets and Tasks.
3. In the upper right pane, select Upload Software Scan Results, and then in
the lower pane, click Take Action.
4. Select computers from which you want to upload software scan results.
5. Open the Execution tab. Specify the details, and click OK.
Initiating the capacity scan on all endpoints
1. Log in to the BigFix console.
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2. In the navigation tree, click Sites > External Sites > IBM License Reporting
(ILMT) > Fixlets and Tasks and select Run Capacity Scan and Upload
Results.
3. In the lower pane, click Take Action, and choose Click here to schedule
regular capacity scans and uploads of results.
4. Open the Target tab and select the computers that you want to scan.
5. When the scan completes successfully, scan results are automatically
uploaded to the BigFix server.
https://www.ibm.com/support/knowledgecenter/SS8JFY_9.2.0/com.ibm.l
mt.doc/Inventory/planinconf/c_manual_scan_configuration.html
IBM Software Classification
1. Log in to the ILMT. Click Pending link.
2. Select all the component and confirm it.
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1. ERROR : If Airgap tool returns Error: Error parsing
LicenseServerResponse XML document.
This will affect the BigFix management site from showing on BigFix console.
Solution:
i) Open BES Admin at C:\Program Files (x86)\BigFix
Enterprise\BES Server > Security tab. Check whether the
license has been gathered. If there are warning as picture, try
clicking on the link Gather license now. If there is popup
indicating the error, it means the license and the files cannot be
downloaded. Check the proxy and ports opened for the server.
ii) If the BES Admin doesn’t shows such warnings and AirGap tool
still returns the same error. Check GatherDB at log C:\Program
Files (x86)\BigFix Enterprise\BES Server\GatherDBData . See
the log and check the problem. If the error shown as below, the
proxy is blocking the files to be downloaded. Check the proxy
and ports opened for the server.
Note : IBM License Metric Tool is not compatible with Internet Explorer. There
are some button and functions might not functioned properly. Thus, ensure to
install Google Chrome and use Google Chrome as browser to run IBM
License Metric Tool.
Ie :
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i) The Details link cannot be expands and the Upload and Import
History not shown.
ii) The Upload button doesn’t indicate the uploading process.
Catalog Upload page on Internet Explorer
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Catalog Upload page on Google Chrome
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2. ERROR : Authentication – cannot be blank and is invalid
When filling the form to build the database, the Authentication doesn’t need to
be filled as it is signing in as Windows Authentication. However, despite of
choosing Windows Authentication, if the error is still coming out, check again
the Security status of the database in SQL Management Studio.
Solution: Right click on the server > Properties > Security > Follow the
instruction #98 in ILMT Installation Guide 2.0
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3. ERROR : Specified Database was not found
This error appears indicating there are errors during BigFix installation. The
databases were already exists before the installation finished. This happens
when the installed BigFix is re-installed but the databases were not deleted
before the installation. Thus, when the reinstallation of BigFix is running, the
database cannot be created (as there is database with the same name
existed). As a result, the database cannot be detected by the server.
Solution:
Uninstall all BigFix > Delete all the databases > Re-install the BigFix
Notes : Ensure all databases are deleted before re-install the BigFix. To
delete, right click on the selected database, and click delete.
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In a case of file cannot be downloaded, check whether the proxy or your
internet connection has no restrictions to access to http://www.bigfix.com . To
check, click the [+] Download error button, and copy the URL indicated. Paste
on the browser and see if any file is downloading or not. If the file cannot be
downloaded, this shows that there are restrictions on the proxy ports and
internet connections.
Ensure all the files are successfully downloaded. Indicator : Cached on server.
And the status will turn Status: Completed
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After enabling ILMT site, there are few minutes of waiting time before IBM
License Metric tool fixlet can be downloaded. On Computer Subscriptions tab,
all buttons for computer subscriptions is disabled by default. After the waiting
time passed, the button will be enable for you to change the setting.
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This error would appear if the database of SQL Server is not in the same drive
as BigFix server installation folders. Hence, always ensure both installation
path are inside C:/ Drive. Installing both inside D: Drive might causing the
database cannot be connected with BigFix server as some files on SQL
Server installation would need to installed in C: drive for it to be working
properly.
Reference: https://www.mcbsys.com/blog/2017/07/install-sql-2016-with-data-
on-a-separate-drive/
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Subscribed computers should turns 1 for all fixlets are installed properly.
Usually, it will turn 1 once the ILMT is finished installing. However, in a case
when it doesn’t turn 1, a computer setting should be changed.
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On All content, click on Computers on navigation panel. Right-click on your
current computer, choose Edit Computer Settings > More Options > Enable
Locking Status > Unlocked > OK.
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Reference:
Sites information:
http://www-01.ibm.com/support/docview.wss?uid=swg22010333
Ports information:
https://www.ibm.com/support/knowledgecenter/en/SS8JFY_9.2.0/com.ibm.lmt.
doc/Inventory/planinconf/r_port_requirements.html
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/T
ivoli+Endpoint+Manager/page/Network+Traffic+Guide
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