Doc. No.

: 1 PROJECT QUALITY PLAN

NAME OF WORK

Purpose of Name Designation Signature Date

Issue : For
approval
Prepared by

Reviewed by

Approved by

TABLE OF CONTENT

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Sl.No. Content Page

I Title page 1
II Table of contents 2
1 Purpose and Scope 2
1.1 Purpose
1.2 Scope
1.3 Normative reference 5
1.4 Project profile 6
2 Abbreviations 7-8
2.1 Abbreviations 6
3 General 9
4 Project Quality Plan 9
4.1 Scope
4.2 Purpose 10
4.3 Quality Planning 10
4.4 Quality Manual 12
4.5 Distribution and control document 12
4.6 Management Responsibility 13
4.7 Responsibility and authority 15
4.8 Project Management review 24
4.9 Management review input 26
4.10 Management review Output 26
4.11 Non conformity reports 27
4.12 Corrective action 27
4.13 Continual improvement 27
4.14 Closure of Non conformance 28

1.0 PURPOSE & SCOPE

1.1 PURPOSE:
The Purpose of this project Quality plan is to provide a document to cover the Quality
assurance and Quality control system in accordance with ISO 9001:2005, which is
implemented, for project management function, procurement, construction and
commissioning function to comply with requirement of the client contract document.

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All Personnel engaged directly and indirectly on the contracted works much comply with
this plan (For each Department) to fulfil the needs and expectations of client and to
ensure satisfaction by providing high quality of construction and services.

is committed to ensure that all materials and process meet client contract specification
requirement by vigilant and proactive management, supervision, system and system
regularly audited and monitored to ensure they are effective, relevant and correctly
implemented.

1.2 SCOPE OF WORKS:

The scope of work in brief is given below and includes all other requirements
stipulated in various parts, volume of the contract document & the objective of the
contract.
The scope includes construction poonamallee depot including structural works,
Architectural finishes, plumbing works, signage, utility shifting & Boundary wall and all
associated works.
1.4 PROJECT PROFILE:
Project
Employer

Engineer

Contractor

Contractor No

MQP Manufacturing Quality Plan

Mfr.TC Manufacturer Test Certificate
MS Method Statement

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NCR Non-Conformity Report

OMC Optimum Moisture Content
OM&S Operation, Maintanance & Security
OPC Ordinary Portlant cement
PCC Plain Cement Concrete
PD Project Director
PDM Precedence Diagramming Method
PI Plasticity Index
PM Project Manager
PMC Project Management Consultant
PPE Personal Protective Equipment
PQP Project Quality Plan
QA Quality Assurance
QAP Quality Assurance Plan
QAM Quality Assurance Manager
QC Quality Control
QCM Quality Control Manager
QMS Quality Management Department
QMS Quality Management System
RCC Reinforced Cement Concrete
RFI Request for Inspection
RUT Running Tunnel
SCM Supply Chain Management
SEM Structural, Electrical & Mechanical drawings
S/C Sub-Contractor
STN Station
SWOT Strengths, weaknesses & Threats
VAC Ventilation & Air Conditioning
UGS Underground Structures

Various activities, for communicating the intent and consistency of the purpose of the system
and to document the result. Elements that address measurement of system performance, client
satisfaction and improvement process are described. Agenda of cross-reference of ISO:9001
system elements with of SECPL Management system elements are provided in this section.
4.2 Purpose:
To establish and maintain the documentation quality system in orderly and
understandable manner and consistent with the requirements of ISO 9001:2015, Each basic
element of the quality system program, as defined in this quality Management plan, shall be
applied to all activities performed by SECPL and its subcontractors vendors. To ensure that

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specified requirement of construction, installation and servicing, ant additional requirements

imposed by clients.
4.3 Quality Planning:
In addition to have adequate control on the implementation of the documented
procedure and instructions, checklists (CL), work method statement (WMS), inspections and
test plan (ITP) shall be prepared, for major activities. These checklist shall, in other words, be
quality assurance plans for activities/work components/functions. Requirements and
acceptance limits for activities/work/functions, as outlined in project quality plan, shall be
established and enforced.
Apart from the quality assurance plans, all the site construction activities/functions
shall be planned in systematic and sequential manner. A milestone chart, showing all the
activity on Bar charts, shall be prepared. Time schedule for each activity/function shall be
arrived at conforming to overall project schedule. Appropriate technology for execution of
the job of construction ios identified by SECPL and proposed for review and approval from
client as per contract agreement.

4.5 DISTRIBUTION AND CONTROL OF DOCUMENT:

4.5.1 Responsibility:
 The quality department shall be responsible for all preparation of the project quality
plan, on the guidelines of ISO 9001:2015
 The chief QA/QC Manager shall be responsible for reviewing/Scrutinizing the project
quality plan.
 The project manager shall be responsible for approving the QA system documents
(Project quality Plan/Quality procedures/ work instructional/Inspection and test plan,
forms and formats) prior to its distribution to all concerned.
 Approved drawings shall be controlled and distributed by the planning in charge shall
maintain the drawing control register.
 The planning manager shall be responsible for attending/updating the drawing register
and distributing the approved revised drawings.

4.5.2 Controlled copy:

 This PQP shall be distributed to persons or authorities, where the possession of the
document is a condition for continuation execution or approval of an activity. Each of
the copies numbered to assure strict controlof distribution. Only those PQP holders,

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who have been issued “controlled copies”shall automatically be sent

additions/revisions as they are released.
 This PQP shall be distributed to persons or authorities for reference and shall be
issued on “one time” basis. The PQP control copies shall be numbered.
 The QA/QC in charge shall be responsible for updating the list of personnel having
controlled copies of PQP and QC documents and shall be issued as per the “List of
controlled copies”.

4.6.2 Customer Focus:

The management of SECPL ensures needs and expectations are determined, converted into
requirements and fulfilled with the aim of convincing customer satisfaction.
4.6.3 Quality policy:
 SECPL commits to carry out the quality policy which states the management and
employees of SECPL are committed to quality and continual improvement in all areas
of organization. This PQP is in line with the corporate quality and continual
improvement in all areas or organisation. This PQP is in line with the corporate
quality policy.
4.6.4 Quality Objective:
 Planning process captures execution data based on which the work procedures will be
continuously modified to get quality output at economical cost.
 Safety process will identified appropriate safe procedures in execution and implement
them planning and execution processes will introduce other suitable procedures as per
the advancements made in the civil construction industry to improve the quality.
 Control over unproductive work.
 Sticking to lead-times.
 No rejections of raw materials on quality grounds.
 Maximum hours of machinery availability for execution process.
 Reduction on maintenance cost.
 Monitor resource productivity, physical and financial progress in consultation with
Project controls.
 Ensure adherence to contract specifications, SHE and quality standards.
 Priorities and resolve conflicting issues on the project in consultation with
managements committee of SECPL.
 Plan and ensure adherence to mobilization/demobilization of resources with project
controls.

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 Ensure that all functions at the project site are appropriately staffed, trained and
managed.
 Defined and monitor performance targets for the project team.
 Ensuring that periodical material re verification is carried out as per the extant
procedure.

 RESPONSIBILITY OF CONSTRUCTION MANAGER

 Develop WBS along with Project Construction head, plan project milestones,
determine resource requirement, propose deviations in productivity norms as per site
conditions, and prepare supplier schedules and initial project plan along with the
planning manager.
 Prepare project annual/monthly/daily work plan and budgets in consultation with
project construction and contracts heads for the approval of the project manager.
 Ensuring timely and accurate planning, scheduling and expediting of resources and
adherence to productivity norms
 Resolve all issues and queries which are escalated by the project execution team
 Provide common technical services (to all project function as required)
 Monitor & report actual project performance against budgets & raise an early warning
on non-achievement of targets.
 Review actual cost vs. the budget
 Carrying out periodic and final material Reconciliation in coordination with
store/BBS Engineer.
 Verification and clearing of sub-contractor’s bills, in coordination with the approval
of project management.

 RESPONSIBILITY OF QA/QC MANAGER

 Implementation of quality Assurance Plan at the Project Site.

 Responsible for quality Planning, Assurance and quality Improvement
 Preparing manufacturing quality plan, inspection & Test plans and getting the same
approved by PM after review by HO.
 Interaction with the Clients /Consultants regarding QA procedure’s approval &
implementation, material selection/testing & approval.
 Carry out root-cause analysis of non-conformities noticed in supplies and construction
activities, customer complaints and implement corrective actions to prevent
recurrence of non-conformities/complaints.
 Preparation of ITP and maintenance of test reports for various activates.

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 Inspection of field activities as per approved inspection plans, obtaining clearances for
clients/consultant and making reports, issuing NCR and closing after
corrective/preventive actions.
 Certifying all the measures, procedures and works and submit a written certification
per month.
 Prepare weekly records, contribute quality matters in the Monthly Progress report and
submit to GC
 Arranging Training to Engineers, Supervisors and sub-contractors representative.
 Co-ordinate with stores team to plan inspection (Testing of raw materials.
 Implement PQP & MQR at site.
 To ensure that employees working at execution site are aware of quality requirements
and provide training in best practices.
 Ensuring that all SHE measures and applicable legal issues for the project are
complied with throughout the duration of the contract including implementation of
revisions.
 Ensuring that SHE legislation & legal issues, guidance notes and industry standards
are available for project reference.
 Maintaining records on SHE and legal issue as per procedure.
 Enduring that all personnel engaged at the project receive induction training, prior to
issue of their access control passes and or allowed for their respective job allocation.
Interact with client/consultants regarding all SHE and legal issues pertaining to
project.
 Advise the project management and line management in planning and organizing
preventive measures necessary for SHE and legal issues.
 Co-ordinate with store and procurement team to plan and procure for SHE gadgets
/PPE’s etc.
 Advise the project management and line management in planning and organizing
measures necessary for establishing safe work environment towards avoiding
accidents.
 Carryout hazard identification and risk assessment of all activities and recommend
required control measures.
 Investigation of incidents including lost time accidents, fatal accidents, dangerous
occurrences, near misses and occupational diseases and taking remedial measures and
furnishing reports to QMS head on the above provide training on occupational health
and safety related subjects to all in association with concerned departments.
 Maintaining occupation health and safety records.
 Ensure constitution of site SHE committee and carrying out periodical (at least
monthly) walk down by SHE committee to identify critical areas of deficiency and
take necessary corrective preventive actions. Ensure discussions on safety in the SHE
committee meeting and define action plan.

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 Responsible for preparation of method statements to describe methods and procedures

to be used in relation to provide surface.

 Geotechnical Engineers: Roles and Responsibilities

The process of understanding and working with soil and rock, underground water, site
and structural conditions, in relation to a construction project is known as
geotechnical engineering.
In their professional capacity, geotechnical engineers plan and design the structures
for buildings, roads, embankments, canals and hundreds of other constructions
projects. Beyond their construction role, the geotechnical engineer will also deal with
geological hazards like landslides, soil erosion and in some extreme conditions
earthquakes.
Subsurface investigation: the job of the geotechnical engineer essentially starts with
a collection of soil samples from the project’s intended site, using bores and test pits.
Amongst other factors, the analysis will determine the ground’s stress bearing
capability and stability.
Field test: after research into soil quality and stress-bearing factors geotechnical
engineers must determine whether issues like erosion, settlement and slope will pose a
safety risk to the proposed project.
Computer analysis: as a geotechnical engineer, you will be required to analyse the
results of subsurface investigations and field tests with dedicated software. Your
ability to understand data and model future conditions will be crucial to the
development of the construction project. After analysis, geotechnical engineers may
be required to assist in the development of earthworks and foundations suitable to the
conditions of the site.
 Ensure a collaborative approach is maintained across the team to facilitate the
planning and delivery of interface works, ensuring all issues are clearly understood by
teams and addressed and appropriate interventions developed and implement.
4.8 MANAGEMENT REVIEW
GENERAL
Review of integrated Management systems is carried out at quarterly to planned intervals to
ascertain the effectiveness of the system for the purpose of improvement under the leadership
of the Project Manager.
The input to the management review meeting covers
 Follow-up actions from earlier Management Reviews if any

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 Result of internal/External Audit

 Customer Feedback and complaints
 Performance against quality, environmental & OHS Objectives
 Measurements on process performance and product conformity
 Compliance status of statutory/Legal and other requirements including changes
therein.
 Relevant communications from external parties about Environmental & OHS issues
including complaints
 EMS Performance
 OHS Performance
 Results of participation and communication
 Accident, Incident Report and their Analysis
(4) Status of preventive and corrective actions
(5) Follow-up actions from previous management reviews
(6) Changes that may affect the quality Management system
(7) Recommendations for improvement

4.8 MANAGEMENT REVIEW INPUT

The input to the management review include the following topics:
1. Audit reports
2. Feedback, complaints(from customer, external)
3. Process performances
4. Product conformity
5. Participation and consultation results
6. Incident investigation Reports
7. Corrective and preventive actions
8. Legislative requirements and conformity
9. Changes affecting management systems
10. Improvement suggestions

4.10 MANAGEMENT REVIEW OUTPUT

The input to the management review meeting include the following as applicable:
1) Improvement of the effectiveness of the QMS and its processes

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2) Improvement of construction in relation to the contractor requirements

Ensured that the relevant actions have been implemented by agreed date of completion.
Process user will inform to relevant quality assurance manager after completion of agreed
corrective /Preventive actions. Records of such corrective and preventive actions shall be
maintained as specified in the process. Status on improvement actions (corrective and
preventive actions) for a given period is reported to quality assurance manager (QAM), which
are summarized and reported in the management review meeting.

4.14 CLOSURE OF A NON-CONFORMANCE

The concerned QA/QC Manager will ensure that the recommended corrective/preventive
actions are undertaken, based on root cause analysis done fish bone diagram etc.
implemented and verified. After verifications of effectiveness of remedial/corrective
or/preventive action(s) the non-conformities will be maintained and sent to the management.
4.15 INTERFACING/CO ORDINATION
The employer’s representative has provided information regarding the expected interfaces
managed the site organization shall produce:
a. An interface Management Plan
b. An interface Management Program
The Interface co-ordination programmer shall be continually reviewed in line line with the
construction operations and programmers of each interfacing contractor. As a contractor on
this project it will be necessary to co-ordinate design inputs or changes and plan the access
arrangements for the interfacing contractors in a timely an effective manner thus ensuring
that the operations being conducted by all parties do not present an unrecognized risk to each
other.
Request for Inspection shall be raised through the PMIS portal with adherence to the time
mentioned in the contract document and the PMIS Submittal reference will be mentioned in
the RFI.
All the letter (Inward & outward) shall be communications through the PMIS portal.
4.18 MONITORING AND MEASURING RESOURCES
Control of Inspection, Measuring and Monitoring Equipment Applicable Procedure:
Procedure for control of Inspection, measuring and monitoring equipment.
Control procedure for IMTE used at project site

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a. Field Quality Engineer shall ensure proper selection of IMTE which are having necessary
accuracy for the measurements to be made at site.
b. All inspection and measuring instruments shall be identified by calibration stickers/tags
indicating calibration status.
c. Field quality engineer/Inspector shall ensure that the IMTE are calibrated at prescribed
intervals or prior to use by using masters traceable to National/international standards.
The calibration shall be done at approved calibration agency or at site. After receipt of
calibration reports from approved calibration agency, field quality engineer/inspector
shall review the results of calibration and the maintain the records.
d. Wherever measuring instrument is found to be out of calibration, Field quality
engineer/Inspector assesses the validity of results of previous measurements shall
establish the action to be initiated regarding products measured as well as the instrument.
e. Field Quality Engineer/Inspector shall ensure that the instrument/gauges are stored,
preserved and handled in such a way that the accuracy and function are maintained and
are protected from damage/deterioration.
1 Batching Plant 3 Months Cement: +2% by weight
IS-4926 Aggregates: +3% by weight
Water: +3% by weight
Admixtures: +3% by weight

4.19 COMPETENCE
The necessary competency required for person(s) who is doing work under its control that
affects the performance and effectiveness of the quality assurance plan is addressed through
processes. The established procedure/system for Recruitment, Competence, Training and
Evaluation of all project involved personnel including workmen in a continuing process to
determine the necessary work competence of people to perform the work effectively and
efficiency, Identification of necessary Training needs and imparting training.
4.20 QUALITY AUDITS
SECPL Construction has established and maintaining a procedure for internal quality
audit. The procedure describes how internal audits are planned and conducted to check the
level of implementation and measure the effectiveness of QMS
Internal audits will be conducted once in three months & external audit will be conducted six
months to ensure the effective implementation of QMS system.
Audits are scheduled based on status, Importance and criticality. The auditors are selected
from independent of the department being audited.
The results of audit are recorded and brought to the attention of top management by MR
through Management review meeting for their timely corrective action.
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Maintaining hard copies, tracking and monitoring at all letters, correspondence, approval,
revisions etc. will be communicated through the PMIS portal for fast and easy retrieval
documents.
5.1.2 SCOPE
The major scope of this project is to describe handling and administration of documents
(Comprising incoming, Internal and outgoing correspondence and drawing) pertaining to this
project through the PMIS portal and to ensure that the latest issue of the required documents
including their previous revision.
5.1.3 Resonsibility & Authority
All the document and data control procedure will be controlled through the PMIS Portal by
the concerned department in charges.
Document controller (DC): To submit and track all the project documents and drawings in
accordance with document control procedures through the PMIS.
5.1.4 Management Flow of Receiving and Sending Internal/External Document
5.1.5 Procedure for Receiving Incoming Letters:
 Letters received through PMIS/Mail/Hard copies will be received by DC
 DC shall maintain an inward letter folder in the PC with the PMIS reference all the
letters received from the client/client rep
5.1.6 Procedure for Outgoing Letters:
 Hard copy of the outgoing letters shall be signed by project manager and it shall be
scanned and shall be uploaded in the PMIS Portal
 Every outgoing letter will contain a running serial number from DC on giving the
subject reference as per the CMRL Numbering sequence.
 To promote Quality improvement
 To form basis for Management Review

The internal quality audits shall be conducted as per the contract specification and as
per the relevant clauses of ISO 9001:2015 and shall cover all the operations and
activities of SECPL and sub contractors and vendors.
 Once in 3months internally
 The internal quality audit will be conducted by QA/QC Manager
5.2.3 Responsibilities

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 The Chief QA/QC Manager shall prepare Quality audit plan, select the quality audit
personnel (here after called audit personnel) order the audit activity, review and
approve the audit report prepared by the chief QA/QC Manager.
 The audited Department Manager shall be responsible for supporting the audit
activities and notifying the corrective action results of the deficiency to the chief
QA/QC Manager.
 The chief QA/QC Manager shall be responsible for preparing quality audit checklist
and get approval by the MR. Quality audit results shall be notified to project manager.
5.2.4 Procedures
 The QA/QC Manager shall be responsible for all the internal quality audit activities at
site. He shall appoint a leader of the audit team. The members of the team shall
consist of representatives drawn from the project Quality team site QA group or
having any other department having technical knowledge as well as knowledge of QA
system requirements.
5.3 PROCEDURE FOR ANALYSIS OF DATA
5.3.1 Purpose
The section shall describe the requirements of usage of necessary statistical techniques for
effective functioning of the quality system in contract.
5.3.2 Scope:
 To ensure the monitoring and control of the quality system
 To improve upon the existing quality system
5.3.3 Responsibility:
Chief Quality Assurance & Quality Control Manager shall be preparing the statistical
techniques control procedure to identify and control procedure to identify and control
procedure to identify and control process capabilities and perform quality trend analysis if
necessary.

5.3.4 Procedure:
1. Collect and analyse data’s from
 Internal audits
 Management review meeting
2. Collect information regarding to

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 Customer satisfaction
 Conformity of product
 Trends of process & product
 Opportunities for preventive action
 Customer complaint
 Trends of NCRs observed in system implementation
 Sequence of operation starting from management function of engineering up to
construction, training & commissioning.
 Approved Construction Schedule
 Detail Engineering & construction
 Methodology machineries & materials to be procured and used.
 Division of work into work lots
 Characteristics, Tolerance and workmanship standard to be met
 Inspection and Test Plans
 How the process will be monitored to ensure its continuing suitability
 Finalized manufacturing quality shall be reviewing by QMS representative at site and
then approved by PM for adequacy.
 The QA Manager shall bring to the notice of PM, the defects or deviation from MQP
if any during execution of work. Apart from the criteria mentioned in the MQP, the
QA Manager shall also ensure the routine quality check-up of other aspects such as:
 Keep a track on resources engaged for at site.
 Monitoring of Non-Conformities and taking appropriate action to close the same.
 Time to time awareness training to site personnel.
 Training on technical aspects related to any construction activity.
 Co-ordination with PM for any inputs/suggestions for improvement.

RECEIVING INSPECTION AND TESTING

 Concerned field quality engineer/Inspector shall verify incoming materials equipment
and correlates with the related Inspection release certificates and inspection & test
reports and sign on material receiving report(MRR) if found acceptable. Stores
officers shall verify for the quantity and for damages if any and make specific
comments on the MPR.
 In case of any non-conformity /discrepancy is observed in the supplied
materials/items/equipment, the same will be taken with be taken with the vendor(s)
through project manager for necessary correction/replacements.
 Field quality Engineer/Inspector shall prepare IMIR for the material received an offer
to CMRL C4-DPT01 (as required) at site and obtain their clearance before issue for
construction activities.

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IN PROCESS INSPECTION
 Concerned Field Quality Engineer/Inspector shall carry out stage inspection of
construction activities as per approved ITPs and method statements. Field quality
engineer/Inspector shall coordinate with CMRL C4-DPT01 for Inspection at the
stages of the FQP/FITP and obtain clearance.
 Field Quality Engineer/Inspector shall hold the product until required inspections and
tests are satisfactorily completed and reports verified.
 Relevant inspection authority of Engineering / Procurement / Construction function or
third party as per the following will inspect all incoming materials:
a) Mechanical / electrical components with engineering specification, drawings. Non-
conforming material equipment will be rejected.
b) Inspection at site store for all general store items.
c) The steps that will be adopted for procurement, Inspection and control of the materials.
d) All incoming material will be stored in storage area with proper identification Tag. If
material is inspected and found conforming to specification then it will bear Yellow
Tag.

6.0 QUALITY INSTRUCTIONS:

6.1 Work method Statement:
SECPL Construction will prepare method statements of all major activity before executed at
site. The method statement shall review and approved by clients. The contents of method
statement are as follows:
 Procedure for perform the activity
 Tolerance/Quality Requirements
 Safety Requirements/Provision
 Risk Analysis
Note:- While the execution of the activities reaches its base line time the corresponding
WMS will be submitted for approval prior to the start of the work in site.

6.2 Inspection and Test plan:

SECPL Construction will prepare Inspection and Test plan for all major activity before
executed at site. The Inspection and Test plan shall be submitted along with
procedure/Method statement. The contents of Inspection plan are as follows:
 Process/activity to be checked
 Characteristics to be checked
 Method of checks

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 Frequency of check
 Reference of check
 Acceptance Tolerance
 Format of records
 Responsibility for completing the check
 Inspection criteria

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