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Collection Field Executive Job Opening

The document outlines a job description for a Collection Field Executive position, requiring candidates to maintain customer payment records, contact customers about overdue bills, and negotiate payment plans. The role is full-time, with a salary of up to 20K, and candidates must have a minimum qualification of Intermediate/ITI and a bike with a driver's license. Preferred skills include strong communication, interpersonal skills, and problem-solving abilities.

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sahuprabhat078
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25 views1 page

Collection Field Executive Job Opening

The document outlines a job description for a Collection Field Executive position, requiring candidates to maintain customer payment records, contact customers about overdue bills, and negotiate payment plans. The role is full-time, with a salary of up to 20K, and candidates must have a minimum qualification of Intermediate/ITI and a bike with a driver's license. Preferred skills include strong communication, interpersonal skills, and problem-solving abilities.

Uploaded by

sahuprabhat078
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Business Role Collection Field Executive Designation Jr. Officer/Sr.

Officer
Job Location Prefer Local Posting Salary Up to 20 K
Grade CG 2 to CG 5 Qualification Minimum Intermediate/ITI
Job Type Full Time Job Category Field Job
Experience Fresher Travel Must have Bike and DL
Job Description

ROLE AND RESPONSIBILITIES


1. Maintaining customer payment records.
2. Reviewing the company debtor list.
3. Contacting customers and informing them of their overdue bills.
4. Advising customers on their payment options and suggesting methods of payments.
5. Negotiating suitable payment plans.
6. Responding to customer queries.
7. Contacting with legal team and insurance agencies to facilitate payments.
8. Educating Customer about digital payment methods to pay Outstanding EMIs.
9. To achieve the Role Rate target assigned to Him along with OD BC collection.
10. Educating Customer to have a clean payment tracks and building a healthy Credit score.
11. Visiting Customer and updating the trail in Contact Recordings.
12. Selling of Motor Insurance

PREFERRED SKILLS
1. Strong communication skills – including both verbal and written.
2. Interpersonal Skill
3. Comfortable working with targets
4. Active listing
5. Time Management
6. Problem Solving
7. IT Skill
8. Patience and ability to manage stress
9. Knowledge of payment plans and procedure

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