In CCS/CCM, a common issue is incorrect rebate accruals (e.g.

, $250 for 500

lemons at 5% with ZSCB not posting to 200100). This happened because
the condition type ZSB1 wasn’t linked to the pricing procedure ZMM001 in
SPRO > Materials Management > Purchasing > Conditions > Define
Calculation Schema. I fixed it by adding ZSB1 to ZMM001, ensuring GR-
based accruals in MIGO, and verifying postings in FBL3N. Another CCS/CCM
issue was a vendor-funded rebate (ZPROM, $100 for a sign) not settling in
WLF1 due to missing promotion proof. I updated the contract 1000003 in
WCCR with a custom field for proof, used BADI BADI_CCS_CONTRACT to
enforce verification, and tested settlement in WLF1. In LO-AB, commissions
(e.g., 4% for $50,000 sales) weren’t calculated in WB2R_SV because the
agent wasn’t set in the sales order’s “Header Partners” (VA01). I fixed it by
training users to enter the agent (AG role) and added a check in user exit
EXIT_SAPMV45A_004 to validate. Another LO-AB issue was iDocs for
commission statements (ZCOM via WE20) failing due to incorrect partner
profiles. I corrected the INVOIC02 settings in WE20, tested in WE19, and
monitored in WE02

1. CCS/CCM: Incorrect Rebate Accruals - The system doesn’t post the

right rebate (e.g., $250 for ZSB1 not in 200100). Cause: Condition
type ZSB1 or ZFX1 not in pricing procedure ZMM001 in SPRO >
Materials Management > Purchasing > Conditions > Define
Calculation Schema. Fix: Add ZSB1/ZFX1 to ZMM001, ensure GR-
based accruals in MIGO, and verify in FBL3N. Analogy: Like fixing my
cashier’s mistake in noting a bulk discount.

2. CCS/CCM: Rebate Not Triggering in MIGO - Rebates (e.g., $50 for

ZFIX) don’t calculate during goods receipt. Cause: Missing condition
records in MEK1 for ZSB1/ZFX1. Fix: Create condition records in
MEK1 for supplier and contract (1000001, 1000002), test in MIGO,
and check accruals in FBL3N. Analogy: Like ensuring my cashier has
the discount coupon list.

3. CCS/CCM: Settlement Fails in WLF1 - Credit memo (e.g., $100 for

ZPROM) not created. Cause: Missing promotion proof or incorrect
contract status in WCCR. Fix: Update contract 1000003 in WCCR with
proof (e.g., sign photo) using BADI BADI_CCS_CONTRACT, ensure
contract is released, and test settlement in WLF1. Analogy: Like
confirming I put up the ad sign before getting paid.

4. CCS/CCM: Wrong FI Postings - Accruals post to incorrect accounts

(not 200100/400200). Cause: Wrong G/L account mapping in SPRO >
 Sales and Distribution > Billing > Revenue Account
Determination. Fix: Map ZSB1, ZFX1, ZPR1 to 200100 (accrual)
and 400200 (settlement), verify in FB03. Analogy: Like fixing my
accountant’s mistake in putting rebate money in the wrong jar.

5. CCS/CCM: iDoc Fails for Credit Memo - Supplier doesn’t receive

credit memo via iDoc (WE20). Cause: Incorrect partner profile or
output type ZOUT settings. Fix: Update WE20 with iDoc type
INVOIC02, message type INVOIC, and supplier (LI), set condition
records in VV31 for ZOUT, test in WE19, and monitor in WE02.
Analogy: Like fixing a mail error so my supplier gets the rebate bill.

6. CCS/CCM: Scales Not Applied Correctly - Wrong rebate percentage

(e.g., 2% instead of 5% for 500 lemons). Cause: Incorrect scale setup in
WCCR for ZSB1. Fix: Update contract 1000001 in WCCR with correct
scales (2% at 100, 5% at 500), debug in SE80 using user exit
EXIT_SAPLM61O_001, and test in MIGO. Analogy: Like correcting my
discount chart for bulk buys.

7. CCS/CCM: Performance Issues in WLF1 - Settlement takes too long

for large contracts. Cause: Large data volume in /CCS/ACCRUALS. Fix:
Add indexes to /CCS/CONTRACT and /CCS/ACCRUALS in SE11,
optimize program in SE38, and check performance in STAD. Analogy:
Like speeding up my cashier’s calculator for big orders.

8. LO-AB: Commission Not Calculated in WB2R_SV - No commission

(e.g., $2,000 for $50,000 sales) calculated. Cause: Agent not specified
in sales order’s “Header Partners” (VA01). Fix: Train users to enter
agent (AG role) in VA01, add validation in user exit
EXIT_SAPMV45A_004, and verify sales in WB2R_S_BUS_VL.
Analogy: Like ensuring my agent’s name is on the sales receipt.

9. LO-AB: Incorrect Sales Volume in WB2R_S_BUS_VL - Sales

($50,000) not linked to contract 1000001. Cause: Missing sales
organization link in WCOCO. Gem*: Update contract 1000001 in
WCOCO with correct sales organization, test sales order in VA01, and
verify in WB2R_S_BUS_VL. Analogy: Like fixing a mix-up in tracking
who sold which lemonade.

10. LO-AB: iDoc Output Failure for Commission Statement -

Agent doesn’t receive commission statement (ZCOM). Cause: Incorrect
partner profile in WE20 or condition records in VV31. Fix: Update
WE20 with INVOIC02, INVOIC, and agent (KU, AG), set ZCOM
 records in VV31 for sales organization, test in WE19, and check in
WE02. Analogy: Like correcting a wrong address on my agent’s
payment letter.

11. LO-AB: Wrong Commission Percentage - Commission

calculated at 1% instead of 4% for $50,000. Cause: Incorrect condition
scales in RCS1 (WCOCO). Fix: Update contract 1000001 in WCOCO
with correct tiers (1% at $10,000, 4% at $50,000), test in WB2R_SV,
and verify in FB03. Analogy: Like fixing my agent’s pay scale for big
sales.

12. LO-AB: Settlement Posting Errors - Commission not posted to

agent’s account in WB2R_SV. Cause: Incorrect account determination
in SPRO > Logistics > Agency Business > Billing > Revenue
Account Determination. Fix: Map commission condition to correct
G/L accounts (e.g., expense account 500100), verify in FB03. Analogy:
Like ensuring my accountant pays the agent from the right fund.

13. LO-AB: Output Form Missing Data - Commission statement

(ZCOM) lacks sales details. Cause: Form ZCOM_FORM logic error in
SE71. Fix: Enhance form in SE71 to pull data from WBRK and VBRK
using user exit EXIT_SAPLWLF2_002, test in WB2R_SV. Analogy: Like
fixing my agent’s report card to show all sales.

14. CCS/CCM & LO-AB: Integration Failure with FI/CO -

Rebates/commissions not posting to 200100/400200 or cost centers.
Cause: Missing account assignment in SPRO > Sales and
Distribution > Billing > Revenue Account Determination. Fix:
Assign ZSB1, ZFX1, ZPR1, and commission conditions to 200100,
400200, and cost center CC1000, verify in FBL3N. Analogy: Like
ensuring my accountant tracks all discounts and payments correctly.

15. CCS/CCM & LO-AB: User Errors in Data Entry - Wrong

supplier or agent entered in WCCR/WCOCO. Cause: Lack of input
validation. Fix: Implement checks in user exits (EXIT_SAPLWLF2_002
for CCS, EXIT_SAPMV45A_004 for LO-AB), train users, and test in
MIGO/VA01. Analogy: Like teaching my staff to double-check
customer names.