Digital Marketing
Digital Marketing
Bangladesh
Syllabus for
Postgraduate Diploma (PGD) in Digital Marketing
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STRUCTURE OF DIPLOMA IN DIGITAL MARKETING
First Semester
Second Semester
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PDG IN DIGITAL MARKETING
PROGRAMME DESIGN
Post Graduate Diploma in Digital Marketing encompasses the concepts such as Introduction to Digital Marketing,
Website Planning, Domain & Hosting, Search Engine Optimization, Social Media Optimization, Advertising &
Product Placements, Social Media Marketing, Google Analytics & Web Master Tools, App Store Optimization and
E-Commerce Optimization. Digital marketing is a broad term that includes all marketing channels and methods you
can use to promote products or services on the internet. The course gives expertise to the students by providing them
with enormous chance of window in Digital Marketing.
Benefits of earning a diploma in digital marketing help individuals develop their talents to tackle practical marketing
techniques. These competitive advantages provide the requisite skills and knowledge to design, implement, and
observe useful digital marketing campaigns and contribute to operational marketing systems, utilizing the latest
digital tools and practices. This diploma helps to find employment in large corporations and often in global
marketplaces. It enables them to transform their job by working with industry leaders to impact society. Careers will
utilize learned skills such as those needed to be a marketing manager or marketing team leader. Other career paths
may include sales consulting, global acquisition managing, or being a product specialist.
Career enhancement programs are formulated as per current industry standards and reflect on the commitment to
build a unique workforce, which will meet the challenges in the industry. Evaluation is based on internal assessment,
seminars, and reports prepared by the students. The perspective for this programme is even more relevant today.
There continues to be need for a master’s programme that equips the student with knowledge, competencies and
new skill sets in order to get employment after basic school education especially for the rural youth without the need
to pursue any programme of higher education and also for already employed who do not have a certificate for
further advance learning situation.
CAREER OPPORTUNITIES:
1. Digital Marketing Manager or Digital 7. Analytics Manager
Director 8. CRM Manager
2. Web Developer & Web Designer 9. Email Marketing Manager
3. Social Media Executive and Social Media 10. E-Commerce Manager
Manager 11. Digital Agency Account Director
4. SEO Executive/Expert 12. Entrepreneur
5. AdWords & PPC/SEM Expert 13. Freelancer
6. Content Marketer
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OBJECTIVES
Create a structured digital marketing plan and budget.
Identify the correct measures to set objectives and evaluate digital marketing.
Review and prioritize the strategic options for boosting customer acquisition, conversion, and
retention using digital marketing.
Understand and follow the practical success factors to improve results from digital marketing.
Initiate the implementation process and conduct digital marketing campaigns for the organization.
Optimize the performance of campaigns and track the progress of digital marketing campaigns.
Prepare performance reports for key stakeholders.
Manage the team of marketing executives and monitor their performance.
Course Outcomes:
Explain the concept of digital marketing and the role of a digital manager
Administer the website and identifies the search engines
Discuss the various MISC tools
Describe the concepts of lead management and digital marketing
Explain the various trending digital marketing skills
Syllabus Contents
Module I
Introduction to Digital Marketing -What is Digital Marketing- Why Digital Marketing-Digital
Marketing Platforms- Organic and Paid Digital Marketing- Difference between Traditional Marketing and
digital Marketing- Advantage of Digital Marketing-Digital Marketing Manager- Role and functions of a
Digital Marketing Manager–Significance of a Digital marketing manager in maintaining health and safety
of workplace
Module II
Website & Search Engine introduction- How to create a website –Hosting and Domain– Different
platforms for website creation- what is search engine- introduction of Google, Bing, Yahoo -
Module III
MISC Tools- Google Webmaster Tools- Site Map Creators- Browser-based analysis tools-Page Rank
tools-inging & indexing tools- Dead links identification tools- Open site explorer Domain
information/whois tools- Quick sprout
Module IV
Lead Management & Digital Marketing-Web to lead forms- Web to case forms- Lead generation
techniques- Leads are everywhere- Social media and lead gen Inbuilt tools for Digital Marketing-Ip
Tracker- CPC reduction (in case of paid ads)Group posting on Social Media platforms
Module V
Trending Digital Marketing Skills- SEO – Search Engine Optimization- SEM – Search Engine
Marketing.-Social Media Marketing/Optimization- Email Marketing. Website Designing and
Development- Product Marketing- Content Writing. Marketing the created content online- Copywriting-
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Blogging- Local Marketing. Google AdWords Campaign Management- PPC Advertising- Affiliate
Marketing. Mobile and SMS Marketing- Marketing Automation-Web Analytics- Growth Hacking.
Learning Resources
1. Chaffey, D. (2019). Digital marketing. Pearson UK.
2. Chaffey, D., & Smith, P. R. (2017). Digital marketing excellence: planning, optimizing and
integrating online marketing. Taylor & Francis.
3. Dodson, I. (2016). The art of digital marketing: the definitive guide to creating strategic, targeted,
and measurable online campaigns. John Wiley & Sons.
4. Kaufman, I., & Horton, C. (2014). Digital marketing: Integrating strategy and tactics with values,
a guidebook for executives, managers, and students. Routledge.
5. Royle, J., & Laing, A. (2014). The digital marketing skills gap: Developing a Digital Marketer
Model for the communication industries. International Journal of Information Management,
34(2), 65-73.
6. Stokes, R. (2011). E-Marketing: The essential guide to digital marketing. Quirk e-Marketing.
7.
Syllabus Content:
Module I
Why WordPress?– Introduction of different Web Technology- What is Word Press- How Word Press
Works- Domain Registration and Hosting -Setting up and Installing Word Press- Installation of server-
Installation of Word Press- Installation of MY SQL- Summary
Module II
WordPress-First Steps With Word Press-Word Press Semantics Learning the Jargon- Using Images-
Wrapping Text Around Images-Comments in Word Press- Finding Word Press Help- Post Formats-
Linking to Posts, Pages, and Categories- Using Smilies- Links Manager- Word Press Feeds- Customizing
Feeds-How to Use Gravatars in Word Press- Writing Code in Your Posts- Using Password Protection
Module III
Designing–Developing a Colour Scheme-Designing Headers- CSS Horizontal Menus-Dynamic Menu
Highlighting- Good Navigation Links-Next and Previous Links-Styling for Print-Designing Your Post
Meta Data Section-Customizing the Read More- Formatting Date and Time- Styling Lists with CSS-
Designing Headings- Using Images- Comprehensive list of design articles
Module IV
Theme Development- Word Press CSS Information and Techniques-Creating Individual Pages-
Uploading Files-Word Press Blog Design and Layout-Using Word Press Themes- HTML to XHTML-
Custom Post Types- Stepping Into Templates-Stepping Into Template Tags- Template Hierarchy- The
Word Press Loop- The Loop in Action- Anatomy of a Template Tag- Theme Functions File Explained
Module V
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Content Management using Word Press - Archiving content- The purpose of categories- Naming a
category- Creating a new category- About static page parents and children-Permalinks- Dressing up links-
Customizing links- Checking Links with Your Server-Syndicated content (RSS) - About Feed Readers-
RSS options- RSS and Social Media
Learning Resources
1. Avila, J., Sostmann, K., Breckwoldt, J., & Peters, H. (2016). Evaluation of the free, open source software
WordPress as electronic portfolio system in undergraduate medical education. BMC medical education,
16(1), 1-10.
2. Azcarraga, J. C. E., Agmata, A., Follante, J., Palermo, J. D., Labrador, K., & Pante, M. J. (2016, February).
WORDPRESS 101: TEACHER’S GUIDE TO WEBSITE DEVELOPMENT. In 51st BIOTA Annual
National Convention and Scientific Sessions.
3. Barnes, S. J. (2015). Digital Magazines and Word Press: A Case Study of Two Digital Magazines during
Their Development and First Year.
4. O’Neill, J. L. (2017). Deploying a Word Press-based learning object repository to scale up instruction and
effect a culture of sharing. Reference Services Review.
5. Diploma in Digital Marketing, St. Teresa’s College (Autonomous), Ernakulam
6. Curriculum and Syllabus (2020 Admission onwards) Page 77
7. Williams, B., Damstra, D., & Stern, H. (2015). Professional Word Press: design and development. John
Wiley & Sons.
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Course Code: 817203 Marks: 100 Credits: 4 Class Hours:
Course Title: ADD WORDS & PPC
Course Outcomes:
Discuss the impact of google AdWords
Explain the role of search advertising in marketing
Create successful video campaigns to build awareness
Prepare E-Commerce advertising for shopping campaigns
Develop a business on Google and promote business locally
Syllabus Content:
Module I
Marketing Fundamentals and content strategy – Why Google AdWords-The Digital Marketing
Framework- the Value of Advertising on Google AdWords-Bidding & Calculating your CPC Bid-
Measure Impact
Module II
Search Advertising-Intro to SEM- Keywords- Calculating your CPC Bid-Navigate AdWords- Metrics
and Optimization- AdWords Certification–Difference between search add and display add- Types of ads
on the Search Network- How to include or remove search partners
Module III
Display Advertising and Video Advertising- – The Networks behind Display- Display Targeting-
Display Ads-Calculating your CPC Bid in Display- Navigate AdWords- Metrics and Optimization-
Advertising within YouTube- Setting up a video campaign-Optimization- Create successful video
campaigns- Build awareness with video-Drive Action with video
Module IV
E- Commerce Advertising- What are Shopping ads? - Google Merchant Center-Creating your Product
Feed- Shopping campaigns in AdWords Conclusion
Module V
Google My Business & Local Add- Listing A business on Google (Google Mapping)-Replace, Edit
Delete Location on Google- Google AdWords Express-Google Local Search Optimization- Promoting
business locally
Learning Resources
1. Clifton, B. (2012). Advanced web metrics with Google Analytics. John Wiley & Sons.
2. Fleischner, M. H. (2010). PPC Made Simple: Pay Per Click Strategies for Dominating Google
AdWords. SEO Made Simple.
3. Geddes, B. (2014). Advanced Google AdWords. John Wiley & Sons.
4. Weller, B., &Calcott, L. (2012). The Definitive Guide to Google AdWords: Create Versatile and
Powerful Marketing and Advertising Campaigns. Apress.
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Course Code: 817204 Marks: 100 Credits: 4 Class Hours:
Course Title: Content Marketing (Practical)
Course Outcomes:
Explain the concept of content marketing
Practice the methods to get the content to stick.
Create the strategic types of contents
Discuss the ethics and professionalism in managing the content
Differentiate between content writing and copy writing
Syllabus Contents
Module I
What is content Marketing– Introduction content marketing- Content marketing is used by leading
brands- Content marketing is good for your bottom line and your customers-Content is the present and
future of marketing- Marketing is impossible without great content-Building Your Professional Brand
Module II
How to Get Your Content to Stick -How to Keep it super simple- Snatch attention using the
unexpected- Practice concreteness and reject abstraction- Use of emotions to connect story - Best fonts
and presentation
Module III
The Strategic Types of Content– Strategic Types of Content- Attraction Content- Affinity Content &
Action Content-How to Write Magnetic Headlines-Keyword Research-How to Create Compelling
Content
Module IV
Managing Your Content- Ethics and Professionalism- Plagiarism and Copyright Law- introduction to
Metrics- What Data Should Pay More Attention To- Multimedia Content
Module V
Copywriting- Quick Overview- A Broader look into Copywriting- Content Writing Vs Copywriting-
Copywriting techniques and styles-Proofing and checking your work- Core Pillars of Copywriting-Online
copywriting- Offline copywriting- Setting up your copywriting business
Learning Resources
1. Busche, L. (2017). Powering content: building a nonstop content marketing machine. " O'Reilly
Media, Inc.".
2. Gamble, S. (2016). Visual content marketing: leveraging infographics, video, and interactive
media to attract and engage customers. John Wiley & Sons.
3. Odden, L. (2012). Optimize: How to attract and engage more customers by integrating SEO,
social media, and content marketing. John Wiley & Sons.
4. Schaefer, J. W. (2018). Content Marketing: Essential Guide to Learn Step-by-Step the Best
Content Marketing Strategies to Attract your Audience and Boost Your Business. EC Publishing
via Publish Drive.
5. Solomon, L. (2016). The librarian's nitty-gritty guide to content marketing. American Library
Association.
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Course Code: 817206 Marks: 100 Credits: 4 Class Hours:
Course Title: Affiliate& E-mail Marketing (Practical)
Course Outcomes:
Explain the concept of affiliate marketing.
Discuss on the partnership with Affiliate Networks, AdSense& Ad Networks
Create web designs and integrate social plugins
Integration of ESP with WordPress
Integrate the methods available for Email Analytics
Syllabus Content:
Module I
Introduction to Affiliate Marketing – Difference between referral and affiliate marketing-Merchant-
Affiliate- Network- Types of Affiliate Websites
Module II
Partnership with Affiliate Networks, AdSense& Ad Networks - Compensation methods-Current and
past issues-Email spam-Search engine spam- Google slap- Adware- Trademark bidding- Cookie stuffing-
Lack of self-regulation and Industry standards
Module III
Affiliate Website: Strategy / Planning & case studies – Web design and development-Capturing visitor
credentials- Integrating social plugins- integrating third party tools- Developing plugins - Locating and
signing up with Affiliate networks-Implementing outbound tracking links- Driving traffic to the website-
Distributing plugins, add-ons, apps & widgets-Selling prominent ad spaces add-ons, apps and widgets
Module IV
Email Marketing- Introduction to Advanced Email Marketing- Write Better Subject Lines Develop
Emails that Drive Results- Introduction to Email Marketing- Why List Building is so Important- How to
Integrate ESP with WordPress- How to Track Email Sign Ups with Google Analytics- How to Add a
Lead Magnet to Your Sign Up Form- How to Turn Your Homepage into a Landing Page
Module V
Email Analytics- Optimize Your Email Content -List Management Strategies -Automating Your Emails
-Mail Chimp & Configuration- Create Optimal Landing Pages - Create an Email Campaign Checklist -
GDPR for Digital Marketers
Learning Resources
1. Beranek, L. (2019). The development of an in-house affiliate marketing network-a case study.
International Journal of Internet Marketing and Advertising, 13(3), 271-283.
2. Brown, B. C. (2009). The complete guide to affiliate marketing on the Web: How to use and
profit from affiliate marketing programs. Atlantic Publishing Company.
3. Chaffey, D. (2007). Total E-mail Marketing: maximizing your results from integrated e-
marketing. Routledge.
4. Goldschmidt, S., Junghagen, S., & Harris, U. (2003). Strategic affiliate marketing. Edward Elgar
Publishing.
5. Salcu, A. V., &Acatrinei, C. (2013). Gamification applied in affiliate marketing. Case study of
2Parale. Management & Marketing, 8(4), 767.
Second Semester
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Course Code: 827207 Marks: 100 Credits: 4 Class Hours:
Course Title: E-Commerce
Course Outcomes:
Explain the theoretical and practical applications of E-Commerce.
Discuss the various E-Commerce models and strategies
Identify the various E-Payment systems available
Describe the concept and ways of E-Commerce security systems.
Discuss the steps in developing an E-Commerce website
Syllabus Content:
MODULE-1
Overview of Electronic Commerce-Introduction to E-commerce - Concepts, features and functions -
Operation of e-commerce - Infrastructure for E-commerce - Application of E-Commerce in Direct
Marketing and Selling, Value Chain Integration, Supply Chain Management, Corporate Purchasing,
Financial and Information Services
MODULE-2
E-Commerce Models and Strategies -Types of E-commerce : B2B, B2C, C2C - C2B- Business Models
for E-Commerce- Brokerage Model, Aggregator Model, Info-mediary model, Community Model, Value
chain model, Manufacturer model, Advertising Model, Subscription model- Electronic Data Interchange -
Mobile Commerce and Web Commerce - Introduction to ERP-Components
MODULE-3
Electronic Payment Systems -Overview of Electronic Payment Systems, Cybercash (Customer to
Merchant Payments, Peer to Peer Payments, Security).Smart Card (Card Types, Closed or Open Security,
Privacy, Card Costs, Non Card Costs), Electronic Banking, Electronic Fund Transfers.
MODULE-4
E-Commerce Security-Introduction to Security - Passwords - Viruses - Firewalls - Encryption (PGP,
SHTTP, SSL) - digital signature - digital certificate - other security measures
MODULE-5
Setting up of E-Commerce Business-Web development - Promotion of the web sites - Trust building -
Loyalty building - Marketing and branding - Online transactions - Management and control - Product
delivery - Settlement.
Learning Resources
1. Business on the net: An Introduction to the whats and hows of e-commerce: Agarwala and Lal,
Macmillan India Ltd.
2. Doing Business on the Internet E-Commerce (Electronic Commerce for Business) S. Jaiswal,
Galgotia Publications.
3. E-Commerce: An Indian Perspective, P. T. Joseph, S.J., PHI.
4. E-Commerce, the Cutting Edge of Business: Kamalesh K Bajaj and Debjani Nag, TMH
5. E-Commerce: Schneider, Thomson Publication
6. Web Commerce Technology handbook: Daniel Minoli and Emma Minoli, TMH
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Course Code: 827209 Marks: 100 Credits: 4 Class Hours:
Course Title: Social Media Marketing
Course Outcomes:
Employ the important concepts of social media marketing
Practice the various theoretical aspects in Facebook marketing
Discuss the different ways of marketing using Twitter and LinkedIn
Illustrate YouTube marketing and optimization
Create Instagram business profile and promote business
Syllabus Content:
Module I
Why is social media marketing important- Introduction to social media advertising Developing Social
Media strategy- Social Media Management Tools: How to Cut Posting Time in Half-Different types of
Social Media Platforms
Module II
Facebook Marketing-Introduction to Facebook Marketing- Create Facebook Page and Cover Pages-
Page Settings, Description and About Page- Post Formulas Guaranteed to Drive Engagement-Facebook
Ads and Campaign- Types of Facebook Ads – In Depth Analysis-Facebook Engagement, Reporting and
Insights- Facebook Analytics- How to Start a Facebook Ads Business/Agency
Module III
Twitter and LinkedIn –Introduction to Twitter Marketing- How Twitter Works- What Not to Do on
Twitter- Ways to Get More Re Tweet- Steps to Optimize Your Profile- Hashtags to Increase
Discoverability- Twitter Advertisement- Introduction to LinkedIn Marketing- Optimize Your LinkedIn
Profile-LinkedIn for Advertisement- Reach Your Target Audience with LinkedIn-How to Get 500+
Connections and Why you Should- How to Make Sales on LinkedIn-Advanced LinkedIn Strategies for
B2B Marketing
Module IV
YouTube- Introduction to YouTube Marketing- YouTube Marketing Strategy-The Subscriber
Advantage- Account Set Up, Optimization, Keyword Research and Video Structure- YouTube SEO,
Thumbnails, Annotations and Cards- YouTube Promotion and Analytics- YouTube Monetarization
Module V
Instagram- How to Create an Instagram Business Profile- Optimize your Instagram Bio & Profile Image-
Instagram Captions &Hashtags -Reposting Instagram Content- How to Increase your Instagram Followers
& Exposure- Ways to Convert Instagram Followers to Sales & Leads- Sponsored Posts -Instagram Ads
via Facebook -Instagram Analytics -Instagram Profile + Instagram Post Captions- Instagram Ads-
Engagement + Instagram Algorithm- Instagram Stories + Instagram Reels + IGTV-Shopping on
Instagram
Learning Resources
1. Crittenden, V., & Crittenden, W. (2015). Digital and social media marketing in business education: Implications for the
marketing curriculum.
2. Evans, L. (2010). Social media marketing: strategies for engaging in Facebook, Twitter & other social media. Pearson
Education.
3. Geho, P. R., &Dangelo, J. (2012).The evolution of social media as a marketing tool for entrepreneurs. The
Entrepreneurial Executive, 17, 61.
4. Heinze, A., Fletcher, G., Rashid, T., & Cruz, A. (Eds.). (2020). Digital and social media marketing: a results-driven
approach. Routledge.
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5. Shen, C. W., Luong, T. H., Ho, J. T., &Djailani, I. (2019). Social media marketing of IT service companies: Analysis
using a concept-linking mining approach. Industrial Marketing Management.
6. Tuten, T. L., & Solomon, M. R. (2017). Social media marketing. Sage.
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6. Rognerud, J. (2008). Ultimate guide to search engine optimization: drive traffic, boost conversion
rates and make lots of money. Jon Rognerud SEO.
7. Wilson, M. L., Schraefel, M. C., & White, R. W. (2009). Evaluating advanced search interfaces
using established information‐seeking models. Journal of the American Society for Information
Science and Technology, 60(7), 1407-1422.
Syllabus Content:
Module I
Introducing Google Analytics- Why digital analytics?- How Google Analytics works-Google Analytics setup-
How to set up views with filters- Setup Goal Tracking to Measure Success -Filter Internal Traffic
Module II
The Google Analytics Interface & Basic Reports-Navigating Google Analytics-Understanding overview reports-
Understanding full reports- How to share reports- How to set up dashboards and shortcuts- Audience reports-
Acquisition reports- Behaviour reports
Module III
Basic Campaign and Conversion Tracking–How to measure Custom Campaigns- Tracking campaigns with the
URL Builder-Use Goals to measure business objectives- How to measure Google Ads campaigns- Course review
and next steps
Module IV
Data Collection, Processing and Configuration - Google Analytics data collection- Categorizing into users and
sessions- Applying configuration settings- Storing data and generating reports-Creating a measurement plan-
Organize your Analytics account- Set up advanced filters on views- Create your own Custom Dimensions- Create
your own Custom Metrics- Understand user behaviour with Event Tracking- More useful configurations
Module V
Advanced Analysis Tools, Advanced Marketing Tools and Google Tag Manager - Segment data for insight-
Analyze data by channel- Analyze data by audience- Analyze data with Custom Reports-Introduction to
remarketing- Better targeting with Dynamic Remarketing- How Tag Manager Works- How to Add the Data Layer-
How The Data Layer Works- Cross-Domain Tracking- How to Track Events with Variables-How to Set up
Dynamic Remarketing
Learning Resources
1. Alhlou, F., Asif, S., & Fettman, E. (2016). Google Analytics Breakthrough: From Zero to Business Impact.
John Wiley & Sons.
2. Clifton, B. (2012). Advanced web metrics with Google Analytics. John Wiley & Sons.
3. Cutroni, J. (2010). Google Analytics: understanding visitor behavior. " O'Reilly Media, Inc.".
4. Gunter, U., &Önder, I. (2016).Forecasting city arrivals with Google Analytics. Annals of Tourism
Research, 61, 199-212.
5. Hasan, L., Morris, A., & Probets, S. (2009, July). Using to evaluate the usability of e-commerce sites. In
International Conference on Human Centered Design (pp. 697-706).Springer, Berlin, Heidelberg.
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6. Keranen, H., Pohjanheimo, L., & Ailisto, H. (2005, July). Tag Manager: a mobile phone platform for
physical selection services. In ICPS'[Link] Conference on Pervasive Services, 2005.
(pp. 405-412). IEEE.
7. Ledford, J. L., Teixeira, J., & Tyler, M. E. (2011). Google analytics. John Wiley and Sons.
8. Ohkubo, S., & Suda, H. (2005). U.S. Patent Application No. 11/111,892.
9. Plaza, B. (2011).Google Analytics for measuring website performance. Tourism Management, 32(3), 477-
481.
10. Siemens, G. (2013).Learning analytics: The emergence of a discipline. American Behavioral Scientist,
57(10), 1380-1400.
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Course Code: 827214 Marks: 100 Credits: 4 Class Hours:
Course Title: Internship/ Project Work & Seminar
The students are required to undergo an internship in Digital Marketing Firm for gaining practical
experience in the field.
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For Workshop Guest:
1. Dr. Md. Nazmul Hossain, DU
2. CEO, [Link]
3. CEO, Rokomari [Link]
4. Founder, Sojol Rowshon, [Link]
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