AMIT ARORA
a.arora0603@[Link] | +91-9893474282 | [Link]
SUMMARY
• Certified SAFe 5.0 Product Owner professional with 9 years of experience in business analysis & product
management.
• Well versed in the Credit card payment processing, Digital & Retail banking, Salesforce CRM.
• Hands-on experience with Scrum & Scaled Agile Framework.
• Having experience in managing large scale business transformation and deliverables across the globe.
• Engaging with the product managers in understanding requirements and timeline across the product.
• Release planning for various upcoming milestones & aligning the deliverables. Creating a picture for delivery
team about short term & long term development priorities.
• Supports the team in defining the epics, feature creation, Story writing to ensure clear scope with acceptance
criteria.
• Handling key role for stakeholder engagement & management, managing backlogs, backlog refinement,
capacity planning, Iteration planning, review and retrospective meetings.
• Hands on experience in requirement elicitiation; constructing work-flow charts and diagrams; studying
system capabilities; writing specifications.
• Manage product requirement priorities and work with engineering team for requirement estimations.
• Worked cross-functionally with executive leadership and teams to understand customer pain-points and
translate those pain-points in to actionable user stories.
• Ensured products met or exceeded client expectations. Excelled at gathering feedback and requirements;
communicate changes to development team; and overseeing seamless, high-quality roll outs to on-time
• Proficiency in preparing in various business friendly documents such as Business requirements documents
(BRD).
• Efficient and effective liaison between product, IT, and sales teams to understand customer demand for new
features and prioritize the road map.
PROFESSIONAL EXPERIENCE
Since May’22 with Ernst & Young LLP, as a Manager,
Aug’19-May’22 with FIS Global Solutions, as a Lead Business Analyst
Oct’18-Aug’19 with Infobeans Technologies, as a Business Analyst,
May’16-Oct’18 with Serosoft Solution Pvt Ltd, as a Business Analyst,
Jun’13-May’16 with Xtrim Global Solutions Pvt Ltd, as a Business Analyst,
May’10-Jun’13 with Xtrim Global Solutions Pvt Ltd, as a Business Development Executive
Key Result Areas:
• An effective communicator with excellent relationship management skills and strong analytical, problem
solving & organizational abilities
• Providing a link between the internal & external stakeholders and any third-party regarding software
functionality throughout the development cycle.
• Spearheading the requirement gathering sessions via client interviews to have clear requirements
articulated from clients and cascade it down to different process teams(development, testing) using
Functional Design Documents.
• Successfully mentoring peers within and across team, helping them to view the application from an
architectural perspective by understanding the database design
• Validate the test cases and perform build verification test immediately after every build.
• Proficiency in preparing in various business friendly documents such as Business requirements documents
(BRD).
• Execute POC (Proof Of Concept), handling companies keynotes & client demos.
• Manage requirement tracability matrix, raid logs, raci matrix
ALMA MATER
• Bachelor in Computer Science and Engineering from Shree Govindram Seksariya Institute of Tech & Science
(SGSITS), Indore
• 12th from Mother Mary Higher Secondary, Nagda, MP Board
• 10th from Aditya Birla Public School, Nagda, CBSE Board
CERTIFICATION
• SAFe 5.0 Product Owner/Product Manager
• Certified Business Analysis Professional (CBAP) by Simplilearn.
IT SKILLS
Web: PHP, Javascript, HTML, CSS
Database: SQL
Tools: JIRA, Confluence, Microsoft Office, Visio, Trello, ActiveCollab, Asana, Mentis, ServiceNow
PERSONAL DETAILS
Date of Birth: 6th Mar 1984
Address: B6-602 Rakshak Nagar Gold, Kharadi
Pune, Maharastra.
Languages Known: Hindi, English
LinkedIn Profile: [Link]/in/amitarora0603
Location Preference: Pune/Bengaluru/Mumbai
(Please refer the Annexure for Projects)
Annexure
PROJECT DETAILS
Project Name: WPT (Worldpay Total)
Worldpay Total is a European omni-channel and acquiring payment solution – connecting and simplifying payments
across all your sales channels, whether in-store, online or mobile.
Client: FIS Global Solutions
Role: Lead Product Owner
Responsibilities:
• Collabration with Product manager, system architect and other stakeholders to define requirement, product road
mapping, and backlog prioritization.
• Worked with cross functional team on product development from planning, requirement gathering, development,
testing, and deployment.
• Adjust priorities according to changes in requirement and workload.
• Requirement management on tools like JIRA & Confluence.
• Manages the Scrum ceremonies.
• Ensures that appropriate levels of monitoring of capacity and system performance are executed.
Project Name: Digital One
Client: FIS Global Solutions
Role: Product Owner
Responsibilities:
• Gathered requirements using techniques Brainstorming, Focus Groups and prepared business requirement
documents (BRD)
• Interacted with SMEs to elicit business goals and define goal-level requirements.
• Documentation of project design and specifications in compliance with internal controls and procedures.
• Implemented better strategy approach with adequate impact check.
• organized multiple briefing sessions for internal stakeholder for desired features
• Coordination with development team during development, validate test cases, execution of functional testing
and evaluation of results.
• Adjust priorities according to changes in requirements and workload.
• Requirement management on tools like JIRA & Confluence.
• Manages the sprint backlog, product backlog, sprint retrospective processes, data representation regarding the
sprint etc.
Project Name: HIP (Healthcare Interaction Portal) & STAR (Spend Tracking & Reporting)
Client: IQVIA
Role: Business Analyst
Responsibilities:
• Creating business architecture models, BRD’s demonstrating how products, operations and systems
operate within the organization.
• Creating new business processes viable to current and future states, creating a consensus among the
business users and management.
• Updating the existing BRD with new and suggested requirements and processes.
• Conduct analysis to determine best path for solving business problems/opportunities that include process
improvement, systems enhancement, user training, and/or software procurement
• Functions as a liaison to Business and IT partners in order to gain a broad understanding of industry trends and
innovations, and their impact on technology.
• Leads the effort to work with business leaders to identify business capability needs and prioritization.
• Partners with IT architecture team in developing an IT framework that aligns with the business plan.
Project Name: Axa, Indonesia
Client: AXA
Role: Business Analyst
Responsibilities:
• Requirement Gathering, Elicitation and documentation
• Translating business requirements to functional and technical requirements
• BRD, Process flows, solution documents
• Epic Creation & breaking up into the user stories with acceptance criteria , UAT and deployment support
• Change management