3-Jun-19
Dear Sunil Nair
A support service renewal is expired or about to expire.
The technical support services for support service number 6603907 will expire, or have expired on
31-May-19.
Renewing these services is easy. Just click the Quick Checkout button below and complete your renewal
online. Once your renewal is completed, the new Support Period for these services will begin on the start
date listed for this renewal in your Oracle Store account and will be provided through the end date as
shown for this renewal in your Oracle Store account. A renewal order containing all of the information
about your renewal is also attached for your reference. So that there is no interruption in these services,
please complete your renewal on or before 10-Jun-19. You can see and manage all of your support
service renewals anytime on the Oracle Store by clicking the Manage Your Renewals button below.
Quick Checkout Manage Your Renewals
To log into the Oracle Store, you will need your username and password:
Your [Link] username is:
New Customer? Forgot your password? Reset.
If you are unable to complete your renewal on the Oracle Store, you can complete your renewal by
following the instructions in the attached renewal order. So that there is no interruption in these services,
please complete your renewal on or before 10-Jun-19. If applicable, the attached renewal order may
include technical support services that you have requested to order that are in addition to the technical
support services that you are renewing.
Have a question about your renewal? Call +911246226425 or email Oracle at [Link]@[Link].
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TECHNICAL SUPPORT SERVICES RENEWAL ORDER
GENERAL INFORMATION
OFFER EXPIRATION ORACLE: Oracle India Private Limited
Support Service Oracle Contact Information:
6603907
Number: Gargi Iyer
Offer Expires: 10-Jun-19
Telephone: +911246226425
Fax:
Email: [Link]@[Link]
CUSTOMER: CONTAINER CORPORATION OF INDIA LIMITED
CUSTOMER CUSTOMER
QUOTE TO BILL TO
Account Contact: Sunil Nair Account Contact: Kedar Joshi
Tech Data Advanced Tech Data Advanced
Account Name: Solutions (India) Private Account Name: Solutions (India) Private
Limited Limited
C/o. Agility Logistics Pvt.
Address: Ltd., Khewat No.46/36, Address: c/o Agility Logistics [Link].
Min Mustatil,
Killa No.7,14,17, Village 208-213, Village Budhpur
Kherki Daula, G.T. Karnal Road, C81
Gurgaon NEW DELHI
HARYANA 122001 DELHI 110036
India India
Telephone: 9920910346 Telephone: -9820104962
Fax: Fax:
[Link]@[Link]
E-mail: E-mail: [Link]@[Link]
m
"You" and "Your" as used in this renewal order, refer to the Customer listed above.
Please take a minute to make sure the email information entered above is correct. Your email address is
particularly important because Oracle may email You certain notices about technical support services. If
You need to make any changes to the Customer information above, You can either login to your Oracle
Store account and select "Update Quote to Information" to edit Your "Quote To" information and You can
edit Your "Bill To" information at check out. Alternatively, this information can be updated by providing
Your current information along with Your support service number 6603907, to Oracle per the General
Information section above.
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SERVICE DETAILS
Oracle's standard technical support service is referred to as, and will be documented in your agreements
and ordering documents as, "Software Update License and Support". Software Update License and
Support consists of "Software Updates" and "Product Support", both of which must be acquired together.
A description of Software Update License & Support is included in Oracle's technical support policies
located at [Link]
Program Technical Support Services
Service Level: Product Support
Product Description CSI # Qty License License Start Date End Date Price
Metric Level /
Type
Oracle SOA Suite for Oracle 19889284 20 FULL USE 1-Jun-19 31-May-20 32,806.51
Middleware - Named User Plus
Perpetual
Oracle SOA Suite for Oracle 19889284 18 FULL USE 1-Jun-19 31-May-20 875,829.48
Middleware - Processor
Perpetual
Oracle WebLogic Suite - Named 19889284 20 FULL USE 1-Jun-19 31-May-20 24,604.91
User Plus Perpetual
Oracle WebLogic Suite - 19889284 18 FULL USE 1-Jun-19 31-May-20 685,431.79
Processor Perpetual
Program Technical Support Fees: INR 1,618,672.69
Program Technical Support Services
Service Level: Software Updates
Product Description CSI # Qty License License Start Date End Date Price
Metric Level /
Type
Oracle SOA Suite for Oracle 19889284 20 FULL USE 1-Jun-19 31-May-20 70,299.68
Middleware - Named User Plus
Perpetual
Oracle SOA Suite for Oracle 19889284 18 FULL USE 1-Jun-19 31-May-20 1,876,777.49
Middleware - Processor
Perpetual
Oracle WebLogic Suite - Named 19889284 20 FULL USE 1-Jun-19 31-May-20 52,724.79
User Plus Perpetual
Oracle WebLogic Suite - 19889284 18 FULL USE 1-Jun-19 31-May-20 1,468,782.37
Processor Perpetual
Program Technical Support Fees: INR 3,468,584.33
Total Price: INR 5,087,257.02
Plus applicable tax
NOTES
• If Oracle accepts Your renewal order, the start date set forth in the Service Details table above shall
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serve as the commencement date of the technical support services and the technical support
services ordered under this renewal order will be provided through the end date specified in the table
for the applicable programs and/ or hardware ("Support Period").
• If any of the fields listed in the Service Details table above are blank, then such fields do not apply to
Your renewal.
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TECHNICAL SUPPORT SERVICES TERMS
If the Customer and the Customer Quote To name identified in the General Information table above are
not the same, Tech Data Advanced Solutions (India) Private Limited represents that Customer has
authorized Tech Data Advanced Solutions (India) Private Limited to execute this renewal order on the
Customer's behalf and to bind the Customer to the terms contained in this renewal order. Tech Data
Advanced Solutions (India) Private Limited services ordered are for the sole benefit of Customer and shall
only be used by Customer. Tech Data Advanced Solutions (India) Private Limited agrees to advise
Customer of the terms of this renewal order as well as any communications received from Oracle
regarding the services.
If the Customer and the Customer Bill To name identified in the General Information table above are not
the same, Customer agrees that: a) Customer has the ultimate responsibility for payments under this
renewal order; and b) any failure of Tech Data Advanced Solutions (India) Private Limited to make timely
payment per the terms of this renewal order shall be deemed a breach by Customer and, in addition to
any other remedies available to Oracle, Oracle may terminate Customer's technical support service under
this renewal order.
Technical support is provided under Oracle's technical support policies in effect at the time the services
are provided. The technical support policies are subject to change at Oracle's discretion; however,
Oracle will not materially reduce the level of services provided for supported programs and/or hardware
during the period for which fees for technical support have been paid. You should review the technical
support policies prior to entering into this renewal order.
The current version of the technical support policies may be accessed at
[Link]
The technical support services renewed under this renewal order are governed by the terms and
conditions of the applicable agreement identified below ("agreement"):
• The agreement that You executed for technical support services for the programs and/or hardware
listed in the Service Details section above with Oracle or a vendor acquired by Oracle. Any use of the
programs and/or hardware, which includes updates and other materials provided or made available
by Oracle as a part of technical support services, is subject to the rights granted for the programs
and/or hardware set forth in the order in which the programs and/or hardware were acquired; or
• If You do not have an existing agreement for technical support services with Oracle, You agree that
the terms of the Online Transactional Oracle Master Agreement located at
[Link] that is in
effect at the time You accept Your renewal order, govern the provision of technical support services
ordered under this renewal order, as well as Your rights to use updates and other materials provided
or made available by Oracle under technical support services. If applicable, You should review the
Online Transactional Oracle Master Agreement prior to entering into this renewal order.
This renewal order incorporates the agreement by reference. In the event of inconsistencies between the
terms contained in this renewal order and the agreement, this renewal order shall take precedence.
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RENEWAL PROCESSING DETAILS
Please renew the technical support services on this renewal order on the Oracle Store.
If You are unable to renew using the Oracle Store, You can renew using the options below. Your renewal
order is subject to Oracle's acceptance. Your renewal is considered complete when You provide Oracle
with payment details for the renewal as detailed below or an executed Oracle Financing contract. Once
completed, Your renewal cannot be cancelled and Your payment is nonrefundable, except as provided in
the agreement. Oracle will issue an invoice to You upon receipt of a purchase order or a form of payment
acceptable to Oracle.
Technical Support fees are invoiced Full in Advance. All fees payable to Oracle are due within 30
NET from date of invoice.
1. You agree to pay Goods and Service Tax (GST) and other applicable taxes imposed by law,
except for taxes based on Oracle's income.
2. You shall be responsible to provide the necessary information including but not limited to the
GSTIN NO, Bill To Address for place of supply/consumption etc. in order for Oracle India Pvt.
Ltd. to raise proper invoices and report the transactions.
3. Oracle India Pvt. Ltd. will not be responsible for any rejection of the input tax credit, demand or
penalty imposed by the department on you/your affiliates pursuant to any error or omission on
the invoice raised by Oracle India Pvt. Ltd. based on the information provided by you/your
affiliates. You shall indemnify Oracle India Pvt. Ltd. against any demand, interest, penalty
sought to be levied on Oracle India Pvt. Ltd. and associated costs incurred by it on account of
any non-compliance/ mis-declaration etc. by you /your affiliates.
4. You agree to pay Goods and Service Tax (GST) and other applicable taxes imposed by law
(including interest and penalties) in case of any change in tax rate, law, interpretation, demand
or determination made on Oracle India Pvt. Ltd. by the tax authorities .Limitation period for
such claims shall start from the date of finalization of such demand or determination thereof by
the Authorities or acceptance of such demand or determination by Oracle India Pvt. Ltd.
5. You shall make payment to Oracle India Pvt. Ltd. after deduction of tax at source (TDS) as
required by applicable tax laws. In case tax is deducted at source by you as per applicable tax
laws, a withholding tax certificate as prescribed by law will be issued to Oracle India Pvt. Ltd.
within the prescribed timelines for the amount of tax withheld. In the event of non-issuance of
the prescribed tax withholding/deduction certificate within the prescribed time lines, you agree
to remit the taxes deducted at source to Oracle India Pvt. Ltd.
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Purchase Order
If You are submitting a purchase order for the payment of the renewal of the technical support services on
this renewal order, the purchase order must be in a non-editable format (e.g., PDF) and include the
following information:
- Support Service Number: 6603907
- Total Price: INR 5,087,257.02 (excluding applicable tax)
- Taxes as applicable
In issuing a purchase order, Tech Data Advanced Solutions (India) Private Limited agrees that the terms
of this renewal order and the agreement supersede the terms in the purchase order or any other
non-Oracle document, and no terms included in any such purchase order or other non-Oracle document
will apply to the technical support services renewed under this renewal order.
Please contact Oracle per the General Information section above to issue Your purchase order.
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Spotlight on Support Services & Special Offers
Extended Support puts you in control of your Database, Middleware, and Applications upgrade strategy
by providing additional maintenance and upgrades for Oracle Database, Oracle Fusion Middleware, and
Oracle Applications for an additional fee. For more information contact Oracle per the per the General
Information section above or click the Learn more about Extended Support button below.
Learn more about Extended Support
Are you looking to reduce your application management costs while improving the performance and
security of your on premises Oracle Applications? With Oracle Managed Applications Unlimited you can
realize these benefits with no upfront costs and a smooth transition of your business critical Oracle
applications to Oracle Cloud.
Learn more about Oracle Advanced Customer Services
Limited-time Training promotion from Oracle University: Save 20% on a prepaid Learning Credit
account that you can use towards any Oracle University product or service, including Oracle Learning
Subscription services, which offer anytime, anywhere training for you to maximize productivity while you
learn. This promotion is valid 90 days prior to and 30 days following the expiration date specified above.
This promotion is not valid in conjunction with any other Oracle University discounts or promotions, for US
public-sector customers, or as otherwise prohibited by law. A minimum order of USD 5,000 is required.
Please visit [Link] for more details and to purchase your prepaid
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