🎯 Multiple Choice Questions (MCQs)
1. Which of the following is not a type of communication described in the video?
A. Verbal
B. Non-verbal
C. Emotional
D. Written
2. In the communication cycle, who is responsible for encoding the message?
A. Sender
B. Receiver
C. Channel
D. Feedback
3. Which is an example of non-verbal communication from the video?
A. Writing an email
B. Tone of voice
C. Sending a memo
D. Reading a report
4. What completes the communication cycle?
A. Encapsulation
B. Decoding
C. Feedback
D. Channel
5. Which barrier to communication was not explicitly mentioned?
A. Language
B. Noise
C. Cultural differences
D. Emotional filters
✅ True or False
6. True/False: Verbal communication includes speaking and writing.
7. True/False: Feedback is optional in effective communication.
8. True/False: Visual communication was covered as part of the topics.
9. True/False: Non-verbal communication includes body language and tone.
10. True/False: The video stated that poor communication can block understanding.
✏️ Fill in the Blanks
11. The four types of communication mentioned are _______, _______, _______, and
_______.
12. In the communication cycle, the __________ is the medium through which the message
travels.
13. __________ is the response or reaction of the receiver that completes the cycle.
14. Body language, posture, and facial expressions are examples of __________
communication.
15. Speaking clearly and avoiding filler words are part of __________ communication.
🧠 Short Answer Questions
16. Define verbal communication as explained in the video.
17. Why is non-verbal communication considered powerful?
18. Describe what visual communication entails with an example.
19. Explain the importance of feedback in the communication process.
20. Identify and explain two barriers to effective communication discussed in the video.
ANSWERS
🧠 Answers: Multiple Choice Questions (MCQs)
1. C. Emotional
(Emotional is not classified as a communication type in the video.)
2. A. Sender
(The sender encodes the message before sending it.)
3. B. Tone of voice
(Tone is a part of non-verbal communication along with gestures, facial expressions, etc.)
4. C. Feedback
(Feedback completes the communication cycle, confirming message was received and
understood.)
5. D. Emotional filters
(This specific term wasn’t highlighted in the video as a barrier.)
✅ Answers: True or False
6. True – Verbal communication includes both speaking and writing.
7. False – Feedback is essential for effective communication; it’s not optional.
8. True – The video mentions visual communication (e.g., posters, graphs).
9. True – Non-verbal communication includes body language, posture, eye contact, and
tone.
10. True – Poor communication can block or delay understanding, as stated in the video.
✏️ Answers: Fill in the Blanks
11. Verbal, Non-verbal, Written, Visual
12. Channel
13. Feedback
14. Non-verbal
15. Verbal
🧠 Answers: Short Answer Questions
16. What is Verbal Communication?
Verbal communication is the use of spoken or written words to convey a message. It includes
conversations, speeches, meetings, and emails.
17. Why is Non-verbal Communication powerful?
Non-verbal communication expresses emotions and intent more powerfully than words. Body
language, eye contact, and facial expressions help reinforce or contradict spoken words.
18. What is Visual Communication?
Visual communication uses images, symbols, and visual aids to convey information. For
example, graphs, charts, infographics, posters, or signs.
19. Importance of Feedback in Communication:
Feedback ensures the message was received and understood as intended. It completes the
communication cycle and allows the sender to adjust or clarify the message if needed.
20. Two Barriers to Effective Communication:
Language barrier: When the sender and receiver do not share a common language.
Noise barrier: External sounds or distractions that interfere with message delivery.
