CD Installation Guide for the Cisco SIP Proxy

Server on Linux (Version 1.3)

The CD Installation Guide for the Cisco SIP Proxy Server on Linux describes how to install the Cisco
SIP Proxy Server software on a Pentium-based server running Redhat 7.0. Network engineers, system
administrators, or telecommunication engineers should use this guide to learn the steps required to
install the Cisco SIP Proxy Server software on a Pentium-based server running Linux.

Note The tasks described are considered to be administration-level tasks. These tasks require Unix command
and Unix shell knowledge.

This document contains information on the following:

• Related Documentation, page 1
• Before You Begin, page 1
• Installing the Cisco SIP Server Software, page 2
• Obtaining Documentation, page 5
• Obtaining Technical Assistance, page 6

Related Documentation
Cisco SIP Proxy Server Administrator Guide, Version 1.3 should be used in conjunction with this CD
installation guide.

Before You Begin

This section contains requirements and conditions that should be met before installing and starting the
Cisco SIP Proxy Server software on your Linux machine.
Before installing the Cisco SIP Proxy Server, be aware of the following:

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 Installing the Cisco SIP Server Software

• Platform Requirements—The following hardware and operating system requirements must be met
before installing the Cisco SIP Proxy Server software:
– PC—Intel Pentium III processor operating with a minimum of 128 MB of RAM and 1 GB of
disk space.
– Linux Kernel 2.2.13 or later
– For IPSec, Linux FreeS/WAN with Redhat Linux (refer to [Link] for the latest
implementation of Linux FreeS/WAN IPSec and its targeted Redhat Linux version).
• If you untar the Cisco SIP Proxy Server distribution as a root user, ensure you have the correct
permissions set to the /usr/local/sip directory so that the user who starts the sipd process will have
write permissions to the subdirectories under /usr/local/sip.
• To install the Cisco SIP Proxy Server binary distribution, you will need GNU gunzip to decompress
the distribution and tar to unpack the distribution.

Installing the Cisco SIP Server Software

The Cisco SIP Proxy Server software is available on CD-ROM only. This section provides instructions
on how to mount and unmount the Cisco SIP Proxy Server CD-ROM and install the Cisco SIP Proxy
Server software.
This chapter includes information on the following:
• Mounting a Local CD-ROM, page 2
• Installing the Cisco SIP Proxy Server Software, page 3
• Unmounting the CD-ROM Drive, page 4

Mounting a Local CD-ROM

This section describes how to mount the Cisco SIP Proxy Server CD-ROM.
To mount the Cisco SIP Proxy Server CD-ROM, insert the CD-ROM into the CD-ROM drive, then
perform the following steps:

Step 1 Enter the su command and give the root password at the prompt, or log in as root. The prompt changes
to the pound sign (#).
Step 2 If the /mnt/cdrom directory does not already exist, enter the following command:
# mkdir /mnt/cdrom

Step 3 Mount the CD-ROM drive by entering the following command:

# mount -r /dev/cdrom /mnt/cdrom

The CD-ROM can now be accessed under the directory /mnt/cdrom.

If you see a mount error, refer to your Linux documentation for troubleshooting information.

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 Installing the Cisco SIP Server Software

Caution Do not manually eject a CD-ROM while it is mounted. Ensure you properly unmount the CD-ROM as
described in the “Unmounting the CD-ROM Drive” section on page 4 before ejecting the CD-ROM.

You have mounted the Cisco SIP Proxy Server CD-ROM. To install the Cisco SIP Proxy Server software,
go to the “Installing the Cisco SIP Proxy Server Software” section on page 3.

Installing the Cisco SIP Proxy Server Software

To install the RPM of the Cisco SIP Proxy Server on Linux:

Step 1 Insert Cisco SIP Proxy Server version 1.3 CD-ROM into the drive of the system you want to do the
installation.
Step 2 At the system prompt, log in as root.
Step 3 If you have a previous version of Cisco SIP Proxy Server installed, for example, version 1.0, use the
following command to remove it. Substitute 1.0 with the version number you have.
# rpm -e sip-server-1.0-linux

Note You cannot use option -u in the command to upgrade the existing version, because the release
name has been changed from the previous release.

Step 4 Start installation by issuing the following command in the /usr/local/sip directory.
# rpm -i /mnt/cdrom/linux/[Link]

Note To upgrade Cisco SIP Proxy Server from a previous version (installed by binary distribution),
install the RPM as documented above. During the RPM installation, existing files [Link],
[Link]-dist, [Link] and [Link] are saved in /var/log/sipd/conf. File
[Link]-keep is copied back to /usr/local/sip/conf/[Link]. Log files, if exist, are saved in
/var/log/sipd/logs.

For detail on new directives in newly installed [Link]-dist file, use the following commands.
diff /var/log/sipd/conf/[Link]/usr/local/sip/conf /[Link]-dist

Note Before you start sipd, configure the new directive into /usr/localo/sip/conf/[Link]

Step 5 To verify the installed package after installation, enter the following command:
# rpm -Vp [Link]

This verifies the checksum, file size, permission, modification time,

owner and group. Any errors found will be displayed.

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 Installing the Cisco SIP Server Software

Installation Notes

In RedHat Linux 7, the user must select one of the following options to install the RPM.
• Workstation install
• A Custom install with no Package Groups selected

Note Option “Server Install” does not install the required RPM (compat-libstdc++-6.2-[Link]).

To add the required RPM during installation if option “Server Install” has been selected, note the
following.
1. After you selected “Server Install”, a list of Server Packages to be installed appears.
This list contains entries such as Web Server and DNS Server.
2. Checkmark the checkbox labeled “Select Individual Packages” at the bottom of this list, and click
“Next”.
3. On the next screen, double-click “System Environment” from the list on the left-side of the screen.
Then double-click on “Libraries”.
4. In the package window to the right, double-click on the package labeled “compat-libstdc++”.
A red check-mark appears over the package to indicate that it will be installed.
5. Press the “Next” button and continue with the installation.

If you have already used a “ServerInstall”, do the following to add the correct RPM.
1. Insert the first RedHat 7.0 CD-ROM in the drive
2. As the root user, mount the CD-ROM and add the RPM with the following commands.
mount /dev/cdrom /mnt/cdrom
rpm -i /mnt/cdrom/RedHat/RPMS/compat-libstdc++-6.2-[Link].[Link]

Unmounting the CD-ROM Drive

A CD-ROM can only be unmounted if no processes are currently accessing the drive (including having
the default directory set to the mounted drive).
To unmount the CD-ROM, perform the following steps.

Step 1 Unmount the CD-ROM drive by entering the following commands as superuser:
# cd /
# umount /mnt/cdrom

Step 2 Eject the CD-ROM from the Linux machine by pressing the eject button on the machine.
Step 3 Remove the CD-ROM and store it in a safe place.

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 Obtaining Documentation

Obtaining Documentation
The following sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following URL:
[Link]
Translated documentation is available at the following URL:
[Link]

Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM
package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may
be more current than printed documentation. The CD-ROM package is available as a single unit or
through an annual subscription.

Ordering Documentation
Cisco documentation is available in the following ways:
• Registered Cisco Direct Customers can order Cisco product documentation from the Networking
Products MarketPlace:
[Link]
• Registered [Link] users can order the Documentation CD-ROM through the online Subscription
Store:
[Link]
• Nonregistered [Link] users can order documentation through a local account representative by
calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North
America, by calling 800 553-NETS (6387).

Documentation Feedback
If you are reading Cisco product documentation on [Link], you can submit technical comments
electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you
complete the form, print it out and fax it to Cisco at 408 527-0730.
You can e-mail your comments to bug-doc@[Link].
To submit your comments by mail, use the response card behind the front cover of your document, or
write to the following address:
Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

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 Obtaining Technical Assistance

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides [Link] as a starting point for all technical assistance. Customers and partners can
obtain documentation, troubleshooting tips, and sample configurations from online tools by using the
Cisco Technical Assistance Center (TAC) Web Site. [Link] registered users have complete access to
the technical support resources on the Cisco TAC Web Site.

[Link]
[Link] is the foundation of a suite of interactive, networked services that provides immediate, open
access to Cisco information, networking solutions, services, programs, and resources at any time, from
anywhere in the world.
[Link] is a highly integrated Internet application and a powerful, easy-to-use tool that provides a
broad range of features and services to help you to
• Streamline business processes and improve productivity
• Resolve technical issues with online support
• Download and test software packages
• Order Cisco learning materials and merchandise
• Register for online skill assessment, training, and certification programs
You can self-register on [Link] to obtain customized information and service. To access [Link],
go to the following URL:
[Link]

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product,
technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC
Web Site and the Cisco TAC Escalation Center.
Inquiries to Cisco TAC are categorized according to the urgency of the issue:
• Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities,
product installation, or basic product configuration.
• Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably
impaired, but most business operations continue.
• Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects
of business operations. No workaround is available.
• Priority level 1 (P1)—Your production network is down, and a critical impact to business operations
will occur if service is not restored quickly. No workaround is available.
Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of
service contracts, when applicable.

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Cisco TAC Web Site
The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The
site provides around-the-clock access to online tools, knowledge bases, and software. To access the
Cisco TAC Web Site, go to the following URL:
[Link]
All customers, partners, and resellers who have a valid Cisco services contract have complete access to
the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a
[Link] login ID and password. If you have a valid service contract but do not have a login ID or
password, go to the following URL to register:
[Link]
If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a [Link]
registered user, you can open a case online by using the TAC Case Open tool at the following URL:
[Link]
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC
Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority
level 2; these classifications are assigned when severe network degradation significantly impacts
business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC
engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following
URL:
[Link]
Before calling, please check with your network operations center to determine the level of Cisco support
services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network
Supported Accounts (NSA). In addition, please have available your service agreement number and your
product serial number.
This document is to be used in conjunction with the documents listed in the “Related Documentation” section.

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Copyright © 2002, Cisco Systems, Inc.

All rights reserved.

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