Syllabus
Syllabus
Syllabus
MCOO- 101: ACCOUNTING THEORY AND PRACTICE
COURSE OBJECTIVES
The course aims to provide in-depth knowledge of Accounting Theory and Practice to the students.
COURSE OUTCOMES: After completion of this course, the students should be able to:
• Evaluate the notions and ideas of thought that have shaped theoretical basis for accounting
• Examine the relationship between accounting theory and practice
• Learn the fundamentals of depreciation, inventory and price-level changes
• Understand practical implications of accounting theory
COURSE OUTLINE
Unit I: Introduction
Accounting - An overview – Meaning and definitions of accounting, Accounting and book-keeping,
Concepts, Conventions, Postulates and Principles of accounting, Emerging patterns of accounting,
IFRS and its applicability in India
SUGGESTED READINGS:
1. Lal, Jawahar – Accounting Theory and Practice
2. Porwal, L.S. – Accounting Theory
3. Hendriksen – Accounting Theory
4. Bierman and Drebin – Financial Accounting
5. Edwards and Black – The Modern Accountant's Handbook
6. Davidson – Handbook of Modern Accounting
7. Maheshwari, S.N. – Advanced Accountancy Vo. I and II
8. Shukla and Grewal – Advanced Accounting
9. Agarwal, B.D. – Higher Accountancy
10. Gupta and Radhaswamy – Advanced Accounts, Vol. I and II
MCOO-102: FINANCIAL MANAGEMENT
COURSE OBJECTIVES
The aim of the course is to provide conceptual understanding of the subject as well as its importance
in the corporate organization’s overall performance. It equips the students with the tools and techniques
used by a Financial Manager while making financial investment and dividend decisions.
COURSE OUTCOMES: After completion of this course, the students should be able to :
Learn about the various sources of finance available to businessmen.
Ability to select an investment proposal by analyzing the compounded and discounted value of
money invested.
Understand the theories and factors upon which dividend and financing decisions are taken.
COURSE OUTLINE
Unit I: Overview
Nature, Scope and Objectives of Financial Management, Time Value of Money, Concept of Risk and
Return, Financial Planning and Forecasting.
SUGGESTED READINGS:
1. Van Horne, James - Financial Management & Policy
2. Soloman Ezra - The Theory of Financial Management
3. S.C. Kuchhal - Financial Management
4. I.M. Pandey - Financial Management
5. Bimal Jaiswal & Leena S. Shimpi – Business Finance/Financial Management
6. P. Chandra - Fundamentals of Financial Management
7. R.P. Rustagi - Financial Management : Theory, Concepts and Problems
8. M.Y. Khan & P.K. Jain - Financial Management : Text, Problem and Cases
8. V.K. Bhalla - Financial Management & Policy
9. P.G. Apte - International Financial Management
10. V.K. Bhalla - International Financial Management
11. S.P. Gupta - Vittiya Prabandh (Hindi)
12. M.D. Agarwal & N.P. Agarwal - Vittiya Prabandh (Hindi)
MCOO- 103: DIRECT TAX LAW AND ACCOUNTS
COURSE OBJECTIVES
The course aims to acquaint the students with basic principles underlying the provisions of direct tax
laws.
COURSE OUTCOMES: After completion of this course, the students should be able to
Know the provisions of the Income tax act
Study various heads of Income
Analyze the profit and gain from business or profession
Combine the learning across the financial accounting and financial management.
COURSE OUTLINE
Unit I: Introduction
Basic concepts, scope of total income, PAN, exempted income, deductions from gross total income,
deemed income, clubbing of income, set off and carry forward of losses. Tax Planning, Tax
Management, Tax Avoidance, Tax evasion.
SUGGESTED READINGS:
1. Shukla, S.K. - Direct Tax : Law and Accounts, New Royal Book Co., Lucknow
2. Singhania, V.K. - Direct Tax : Laws and Accounts
3. Mehrotra, H.C. - Income Tax
4. Taxman - Income Tax
5. Bare Act - Income Tax Act 1961 & Income Tax Rules 1962
MCOO – 104: INDIAN AND GLOBAL BUSINESS ENVIRONMENT
COURSE OBJECTIVE
The course develops ability to understand and scan business environment, analyse opportunities and
take decisions.
COURSE OUTCOMES: After completion of this course, the students should be able to
Identify and differentiate various Micro and Macro factors affecting functioning of Business.
Analyze Indian and Global Economy in light of changing government regulatory policies.
Understand unfair trade practices under FEMA Act.
Learn about the objectives and strategies in Economic planning with special reference to Planning
Commission and NITI Aayog.
COURSE OUTLINE
Unit I: Introduction
Business Environment : Concept of Business; nature, scope and significance of business environment;
Types of environment factors – Internal & External, Micro and macro, Changing Dimensions of Business
environment. Multinational Corporations (MNCs)
SUGGESTED BOOKS :
1. Arvind Kumar, Pushpendra Misra & Shreya Sheel – Business Environment
2. Ghosh, P. and Kapoor, G.K. – Business and Society : A study of Business Environment.
3. Adhikari, M. – Economic Environment of Business.
4. Cherunilam – Business Environemnt
5. Dasgupta, A. and Sengupta, A. – Government and Business in India
6. Kuchhal, S.C. – Industrial Economy of India
7. Dutta and Sundaram – Indian Economy
MCOO – 105: MARKETING MANAGEMENT
COURSE OBJECTIVE
The purpose of this course is to develop an understanding of the underlying concept, strategies and the
issues involved in the exchange of products and services.
COURSE OUTCOMES: After completion of this course, the students should be able to
Learn about Marketing Concepts and Philosophies.
Understand the changing Marketing Environment.
Gain knowledge of consumer buying behaviors.
Take product related decisions.
Gain knowledge of current trends in marketing.
COURSE OUTLINE
SUGGESTED READINGS
1. A. Chatterjee – Marketing Fundamentals – A Contemporary Insight
2. R.K. Maheshwari & Ram Milan – Marketing Management
3. McCathy, D.J. – Basic Marketing – A Managerial Approach
4. Kotler Philip – Marketing Management – Analysis, Planning and Control
5. Dholakia – Marketing Management
6. Neelamegham, S. – Marketing Management and the Indian Economy
7. Jain, S.C. – Viparan Prabandh (Hindi)
8. Ramaswamy, V.S. & Namakuimari, S. – Marketing Management
9. Saxena, Rajan – Marketing Management
10. Arun Kumar – Marketing Management
11. S.P. Bansal – Marketing Management
12. Ajit Shukla – Marketing Management
MCOO-106: BUSINESS ETHICS AND CORPORATE GOVERNANCE
COURSE OBJECTIVE
The course aims to develop an understanding about the role of corporations in the society,
developments in governance and corporate citizenship. The course will also provide necessary
knowledge about business ethics and ethos.
COURSE OUTCOMES: After completion of this course, the students should be able to :
Understand the value and necessity of giving back to the society.
Appreciate accountability of business entities towards stakeholders and society.
Understand the need for strong internal control in order to prevent corporate frauds.
Build up traits in value system and become responsible global citizens.
COURSE OUTLINE:
Unit I: Concept
Business Ethics : Concept, characteristics, importance, Indian ethos and values.
Approaches to business ethics : Theories of Ethics-Friedman's Economic theory, Kant's Deontological
theory, Mill & Bentham's Utilitarianism theory.
SUGGESTED READINGS:
1. Companies Act, 2013
2. Shailendra Kumar, Alok Kumar Rai – Business Ethics, Cengage Learning India Pvt. Ltd.
3. CSV Murthy – Business Ethics and Corporate Governance, HPH.
4. SEBI, 2015, Chapter IV, Listing Obligations and Disclosure Requirements Regulations
5. Sharma, J.P. (2016) – Corporate Governance, Business Ethics and CSR, Ane Books Pvt. Ltd,
New Delhi
6. Prohibition of Insider Trading Regulations, 2015
7. Secretarial Standard on Meetings of the Board of Directors, SSI, The Institute of Company
Secretaries of India
8. Mallin, Christin, A. – Corporate Governance (Indian Edition), Oxford University, Press, New Delhi
9. Sharma, J.P. – Corporate Governance and Social Responsibility of Business, Ane Books Pvt. Ltd,
New Delhi
10. Boatright – Ethics and the Conduct of Business, Pearson Education.
MCOO- 201: ACCOUNTING FOR BUSINESS DECISIONS
COURSE OBJECTIVES
The course aims to develop the ability of economic decision making among the students and enable
them to understand decision making techniques in a business organization.
COURSE OUTCOMES: After completion of this course, the students should be able to
Develop an insight of postulates, principles and techniques of accounting and utilization of financial
and accounting information for planning, decisions making and control.
Gain knowledge about tools and techniques of financial statement analysis.
Identify difference between various forms of accounting- Financial, Management and Cost.
Prepare forms of budgetary statements and types of budgets.
COURSE OUTLINE
SUGGESTED READINGS:
1. Shashi K Gupta & R.K. Sharma – Management Accounting : Principle & Practice.
2. M.E. Thukaram Rao : Management Accounting.
3. Pandey, I.M. – Management Accounting
4. Gupta, R.L. – Advanced Accountancy Vol. II
5. Goyal, M.M. – Management Accounting
6. Khan and Jain – Management Accounting
7. Sharma, D.C. and Gupta, K.G. - Management Accounting
8. Batty, J. - Management Accounting
9. Hingorani, Ramnathan and Grewal - Management Accounting
10. Lall, B.M. and Jain, I.C. – Cost Accounting : Principles and Practice, Prentice Hall, Delhi
MCOO- 202: INDIRECT TAX LAWS AND ACCOUNT
COURSE OBJECTIVES
The course aims to acquaint the students with basic principles underlying the provisions of Goods and
Services Tax and Custom Duty.
COURSE OUTCOMES After completion of this course, the students should be able to :
Know the basic methods and legal provisions of indirect taxes
Understand the importance of indirect taxes (GST) in the Indian and global economy and its
contribution to the economic development.
Comprehend the principles of taxation, objectives of tax and its impact, shifting and incidence
process of indirect taxes in the market orientated economy.
Understand the implications of GST on the taxable capacity consumers, dealers and society at
large.
Understand the Custom Duty framework in India.
COURSE OUTLINE
Suggested Readings:
1. S.K. Shukla : Goods and Service Tax with Custom Duty (Hindi & English)
2. Sripal Saklecha & Anit Saklecha – GST Evam Custom Kanoon, Taxmann (Hindi)
3. Bare Act of GST.
4. Taxman – Indirect Tax Laws
MCOO- 203: LABOUR LEGISLATION
COURSE OBJECTIVES
The course aims to impart knowledge of the laws relating to the management of the Labour force and
its application in the real world.
COURSE OUTCOMES: After completion of this course, the students should be able to :
Know about the developments and the judicial setup of Labour Laws.
Learn about the salient features of welfare and wage Legislations.
Understand the laws related to working conditions of labour.
COURSE OUTLINE
SUGGESTED READINGS:
1. Malik, P.K. – Industrial Laws, Vol. 1 & 2
2. Singh, Indrajeet – Industrial and Labour Laws (Hindi)
3. Kapoor, N.D. – Industrial Laws
4. S.K. Shukla & [Link] – Industrial and Labour Law, (Hindi & English), New Royal Book Co.,
Lucknow
5. Chakraborty, B.K. – Labour Laws in India
6. Mishra, S.N. – Labour and Industrial Laws
7. Goswami, V.G. – Industrial Laws
8. Shukla, R.K. – Industrial Laws
9. P.K. Jain – Industrial Laws
10. Sanjeev Kumar – Industrial Laws
MCOO-204: BUSINESS ANALYSIS AND FORECASTING
COURSE OBJECTIVES
The course aims to equip the students with advanced knowledge of the methods and techniques
relating to business analysis and forecasting.
COURSE OUTCOMES: After completion of this course, the students should be able to :
• Understand the importance of forecasting in making accurate decisions in economic and business
environment.
• Forecast demand in light of changing circumstances and to formulate business plans.
• Handling the trend seasonal and cyclical issues in forecasting analysis.
• Understand the bases of regression analysis, time series and its application and forecasting.
COURSE OUTLINE
Unit I: Introduction
Nature and Structure of Business. The Business System, Business Forecasting – Meaning,
Characteristics, Needs, Significance and Factors affecting business forecasting, The process of
business forecasting, Limitations and suggestions for making business forecasting process more
effective.
SUGGESTED READINGS :
1. Horowitz : An Introduction to Quantitative Analysis
2. Varshney and Maheshwari : Managerial Economics
3. Manne, A.S. – Economic Analysis for Business
4. Gupta, S.P. – Business Statistics
5. Levin and Kirpatick – Quantitative Analysis for Business Decisions
6. Levin and Kirpatrick – Statistics for Business Decisions
7. Richard & Brackford - Business Economics
8. Mote, Paul & Gupta - Managerial Economics
9. Joel Dean - Economic Theory
10. Baumol, W.J. - Operational Analysis
11. Dwivedi, D.N. - Managerial Economics
12. Manne, A.S. - Economic Analysis for Business
13. Mithani, D.M. - Managerial Economics
MCOO – 205: BUSINESS RESEARCH METHODOLOGY
COURSE OBJECTIVE
The course is designed to provide sufficient theoretical inputs to conduct various types of research
relating to different problems of industry and business for accurate prediction, decision and control
action.
COURSE OUTCOMES: After completion of this course, the students should be able to :
• Understand Research and identify research problems.
• Learn Quantitative and Qualitative Methods of research.
• Represent data in tabular as well as graphical manner.
• Write Research paper and Preparation of Report
COURSE OUTLINE
Unit I: Introduction
Nature, scope and significance of Business Research Methodology, Scientific Methods of Research,
Research-Process, Research Design.
SUGGESTED READINGS
1. Manoj Dixit, Research Methodology, New Royal Book Co., Lucknow
2. Anderson, Durason and Poole – Thesis and Assignment, Wiley Eastern Ltd.
3. Pauline, V. Young – Scientific Social Surveys and Research, Prentice Hall of India.
4. Kothari, C.R. – Research Methodology : Methods and Techniques, Wiley Eastern
5. Redman and Mory – The Romance of Research
6. Ackoff, R.L. – The Design of Social Research, Chicago University Press
7. Tandon, B.C. – Business Research Methodology
8. Kerlinger, F. – Research Methodology
9. Lokeshkaul – Research Methodology
10. Festinger – Research Methodology
11. Luck, D.J., Wales, H.G., Taylor, D.A. & Rubin, R.S. – Marketing Research, Prentice Hall of
India.
12. Tull, D.S. and Hawkins, D.I. – Marketing Research : Measurement and Methods, McMillian.
13. Brown, F.E. – Marketing Research, Addison Wesley USA
14. Green, R.E. and Tull, D.S. – Research for Marketing Decisions, Prentice Hall of India.
15. Ferber, R. – Market Research, McGraw Hill Book Company.
MCOO – 206: ENTREPRENEURSHIP DEVELOPMENT
COURSE OBJECTIVE:
The course aims to impart in-depth knowledge about Entrepreneurship and its Development.
COURSE OUTCOMES: After completion of this course, the students should be able to
Understand the institutional support to entrepreneurs
Classify the challenges of women entrepreneur
Know the parameters to assess opportunities and constraints for new business ideas
Understand the systematic process to select and screen a business idea
Design strategies for successful implementation of idea and write a business plan
COURSE OUTLINE
Unit I: Entrepreneur
Evolution, meaning, definition and characteristics of an entrepreneur, Functions and types of
entrepreneurs, Role and responsibilities of an entrepreneur, Obstacles faced by an entrepreneur.
SUGGESTED READINGS :
1. B.R. Barhol - Enterpreneurhsip Development
2. Shukla, M.B. – Entrepreneurship and Small Business Management
3. Jain, Pankaj – Entrepreneurship Development (Hindi)
4. Lal, Madhurima – Entrepreneurship
5. Agarwal & Mehta – Uddyamita Ka Vikas (Hindi), SBPD Publishing House
6. Mote, V.L. et. al. – Capital Investment Decisions
7. Sudha, G.D. – Vyavasayik Uddyamita ka Vikas (Hindi)
8. Desai, Vasant – Entrepreneurship Development
MCOO- 301: CORPORATE ACCOUNTING
COURSE OBJECTIVES
The course aims to impart the knowledge of detailed accounting process and reporting requirements of
companies among the students.
COURSE OUTCOMES: After completion of this course, the students should be able to :
• Calculate Goodwill, evaluate shares adopting different methods and preparation of final accounts
of Indian Companies.
• Have a comprehensive understanding of the advanced issues in accounting for assets, liabilities
and owner’s equity
• Understand the treatment regarding issue of bonus shares and treatment of prior period profits
• Account for mergers and amalgamations and analyse the internal or external reconstructions of
companies
• Summarize the consolidated financial statement and balance sheet for holding companies
COURSE OUTLINE
SUGGESTED READINGS :
1. Bhattacharya and Dearden – Accounting for Management
2. Anthony, Robert – Management Accounting – Text and Cases
3. Gupta, R.L. – Advanced Accountancy
4. Grewal, T.S. – Double Entry Book Keeping
5. Hingorani, Ramanathan and Grewal – Management Accountancy
6. Agarwal, B.D. – Higher Accountancy
7. Shukla and Grewal – Advanced Accounts
8. Maheshwari, S.N. – Advanced Accountancy
MCOO – 302: HUMAN RESOURCE MANAGEMENT
COURSE OBJECTIVES
The course aims at familiarizing the students with the significance and role of HRM in the working of
the modern organizations. It will provide exposure regarding human resource processes and practices
with special reference to India.
COURSE OUTCOMES: After completion of this course, the students should be able to :
• Understand employee recruitment and selection process.
• Evaluate different training programs and understand their limitations.
• Gain knowledge regarding the developing role of human resource management in the globalized
world.
COURSE OUTLINE
SUGGESTED READINGS:
1. Mamoria, C.B. – Personnel Management
2. Srivastava, M.P. – Human Resource Planning : Approaches, Needs, Assessment Needs,
Assessment and Priorities in Manpower Planning.
3. Ashwathapa – Human Resource Management
4. R.K. Shukla, Human Resource Management, New Royal Book Co., Lko.
5. Bimal Jaiswal & Deepak Verma – Managing Human Resource/HRM
6. R.B.S. Verma, Manav Sansadhan vah Prabandh ki Rooprekha, New Royal Book Co., Lko.
7. VSP Rao – Human Resource Management – Text and Cases
8. Gary Dessler – Human Resource Management
9. P. Jyothi and D.N. Venkanesh – Human Resource Management
10. John M. Ivancevich : Human Resource Management
MCOO- 303: INTERNATIONAL MARKETING
COURSE OBJECTIVE
The purpose of this course is to develop an understanding of the underlying concept, strategies and the
issues involved in the international marketing of products and services.
COURSE OUTCOMES: After completion of this course, the students should be able to
Learn about International Marketing Concepts.
Understand the changing International Marketing Environment.
Gain knowledge of International consumer buying behaviors.
Take product related decisions in the International market
COURSE OUTLINE
Unit I: Introduction
Nature, scope and importance of globalisation, Concept of Domestic and International marketing,
Transition to international marketing, International Marketing environment, geographical, economics,
demographic, socio-cultural, political and legal environment.
SUGGESTED READINGS
1. Keegan – International Marketing
2. Varshney, R.L. & Bhattacharya, B. – International Marketing
3. Cherunilam Francis – International Marketing
4. Vasudevan – International Marketing
5. Jain, S.C. – International Marketing, CBS publications, New Delhi
6. Keegan, Warren J. – Global Marketing Management, Prentice Hall, New Delhi
7. Onkvisit, Sak and John J Shaw– International Marketing:Analysis and strategy
8. Fayer Weather, John – International Marketing
9. Joshi Rakesh Mohan– International Marketing
MCOO- 304: INTERNATIONAL BUSINESS FINANCE
COURSE OBJECTIVES
The aim of the course is to provide conceptual understanding of the subject as well as its importance
of international business finance and the flow of funds. It equips the students with an insiders
perspective of the complex global finance through the study of markets institutions corporate finance
and decision making.
COURSE OUTCOME:
After completion of this course, the students should be able to :
Develop a critical understanding of key theories, approaches and issues in the field of global
financial management.
Apply knowledge and understanding of complex issues to improve business and management
practice
Learn about the various sources of international finance.
Ability to understand the management of foreign exchange risk.
Understand the financial management of multi-national firms.
COURSE OUTLINE:
Unit I: Introduction
Overview of International business finance, international flow of funds, Balance of payment,
international trade flow, factors affecting international trade flows, correcting a balance of trade deficit,
international capital flows, agencies that facilitate internationals flows
Suggested Readings:
1. Vij Madhu - International Financial Management
2. Apte P.G. - International Financial Management
3. Madura Jeff - International Financial Management
4. Shapiro Allan C - Multinational Financial Management
5. Bhalla, V.K. - International Financial Management
6. Resnick Bruce G. and Eun Cheol S. - International Financial Management
MCOE-305A: STRATEGIC COST ACCOUNTING
COURSE OBJECTIVE
The course aims to impart and inculcate the knowledge of controlling and effective management of cost
among the students.
COURSE OUTCOMES: After completion of this course, the students should be able to:
Identify differences between various forms of accounting-financial, management and cost
accounting
Identify cost according to their associated activities and apply costing techniques for computing
cost of product or services
Make various managerial decisions on the basis of learning about concept and issues involved
therein
COURSE OUTLINE
Unit I: Introduction
Meaning and terminology of cost accounting, comparison with other disciplines (management and
financial accounting), Concept and uses of Cost Accounting; Accounting plan and responsibility centres
: Meaning, significance of responsibility accounting, Types of Responsibility centres – cost centre, profit
centre, investment centre, revenue centre, Responsibility performance reporting
Unit IV: Strategic Costing Techniques, Cost Audit and Transfer Pricing
Value chain analysis – Meaning and types of value chain, quality costing, target costing and life style
costing, Cost Audit – Definition, meaning, objectives, important legal provision as to cost audit. Transfer
pricing – Concepts, requisites, objectives, methods of transfer pricing.
SUGGESTED READINGS:
1. Pandey, I.M. – Management Accounting
2. Gupta, R.L. – Advanced Accountancy Vol. II
3. Kishore, M Ravi – Cost Accounting and Financial Management
4. Goyal, M.M. – Management Accounting
5. Khan and Jain – Management Accounting
6. Sharma, D.C. and Gupta, K.G. - Management Accounting
7. Anthony, R.M. - Management Accounting
8. Horngren Charles, T. - Management Accounting
9. Batty, J. - Management Accounting
10. Hingorani, Ramnathan and Grewal - Management Accounting
11. Horngreen Charles T., Geogre Goster and Srikant M. Dalinr – Cost Accounting : A Managerial
Emphasis, Prentice Hall, Delhi
12. Lall, B.M. and Jain, I.C. – Cost Accounting : Principles and Practice, Prentice Hall, Delhi
13. Welsch, Glenn A., Ronald W. Hilton and Paul N. Gordan – Budgeting, Profit and Control, Prentice
Hall, Delhi.
MCOE-306A: SPECIALIZED ACCOUNTING
COURSE OBJECTIVE
The aim of this course is to impart knowledge about accounting of special entities and to make students
familiar with emerging accounting trends in the world.
COURSE OUTCOMES: After completion of this course, the students should be able to :
Understand the concept and procedure of double accounting system.
Frame ideas about accounting system in special entities like electricity and railway company.
Gain knowledge about CSR made by companies.
Develop concept and ideas relating to emerging trends of accounting such as environmental and
forensic accounting.
COURSE OUTLINE
SUGGESTED READINGS :
1. Hanif & Mukherjee : Corporate Accounting
2. S.N. Maheshwari : Corporate Accounting
3. R.L. Gupta & Radhaswami : Corporate Accounting
4. P.V. Ratnam : Advanced Accounting with Accounting Standards
5. S.M. Shukla : Advanced Accounting Vol. I & II.
6. Thomas, G. Fraser & Monika Agarwal : Ethics Governance and CSR in India
7. M.N. Mandal : Corporate Social Responsibility in India
8. Shuchi Pahuja : Environmental Accounting and Reporting
9. Siddhartha Sarkar : Economic and Environmental Accounting for Sustainable Development
10. Apurva Joshi : Student's handbook on Forensic Accounting.
MCOE-305B: CUSTOMER RELATIONSHIP MANAGEMENT
COURSE OBJECTIVE:
The objective of this course is to enable students to understand the core concept of Customer
Relationship Management (CRM), CRM as a business strategy and its organizational context.
COURSE OUTCOMES: After completion of this course, the students should be able to :
Understand the concepts and principles of CRM and managing Customer Relationship.
Appreciate the rules and changing face of CRM as an IT enabled function
Introduce the core concepts of CRM paradigm
Emphasize CRM as a business strategy
Highlight the role of appropriate business process and technology management capabilities in
managing customer relationship
COURSE OUTLINE:
Unit I: Introduction
Evolution of Relationship Marketing, Purpose of Relationship Marketing, Introduction to CRM –
Definition, Concept of CRM, Significance and types of CRM, Factors responsible for growth of CRM,
CRM Cycle and CRM implementation, building relationship with multiple stakeholders CRM Model ,
CRM strategy.
SUGGESTED READINGS:
1. Alok Kumar Rai – Customer Relationship Management : Concept and Cases, PHI
2. Jagdish & Seth - Customer Relationship Management : Emerging Concept – Tools &
Applications.
3. Lakshaman Jha - Customer Relationship Management – A Strategic Approach.
4. Federico, Rajola - Customer Relationship Management – Organisational and Technological
Perspective.
5. Ed Peelen - Customer Relationship Management.
MCOE-306B: DIGITAL MARKETING
COURSE OBJECTIVE
The course aims to familiarize students with the concept of digital marketing and its evolution. It further
aims to equip students with the ability to understand and subsequently create strategic and targeted
campaigns using digital media tools.
COURSE OUTCOMES:
After completion of this course, the students should be able to :
Understand the concept of digital marketing and its real world iterations
Articulate innovative insides of digital marketing enabling a competitive edge.
Understand how to create and run digital media based campaigns.
Identify and utilize various tools of digital marketing.
COURSE OUTLINE
Unit I: Introduction
Introduction to digital marketing, Traditional vs. digital marketing, Digital Marketing Channels, Creating
Digital Marketing Plan, Digital Content Marketing, Understanding trends in digital marketing-Indian and
global context.
SUGGESTED READINGS
1. Seemagupta - Digital Marketing, McGraw Hill
2. Chuck Hemann Ken Burbary – Digital Marketing Analytics, Pearson
3. Chaffey, D, F.E. Chadwick, R. Mayer, and K. Johnston (2015). Internet Marketing: Strategy,
Implementation, and Practice. Pearson India.
4. Kotler, Philip, Hermawan Kartajaya, and Iwan Setiawan (2017). Digital Marketing: 4.0 Moving from
Traditional to Digital. Pearson India.
5. Ryan, Damian and Jones Calvin (2016). Understanding Digital Marketing: Marketing Strategies for
engaging the Digital Generation.
MCOO-401: FORENSIC ACCOUNTING AND FRAUD EXAMINATION
COURSE OBJECTIVE
To enable students to meet the challenges posed by rising financial frauds and scams world over, more
so in the view of limitations of financial accounting and auditing procedures.
COURSE OUTCOMES: After completion of this course, the students should be able to :
Understand forensic accounting
Describe various kinds of corporate frauds
Develop the strategies to prevent corporate fraud, use fraud investigation techniques, inquiry
methods generate fraud reports and discuss the policy implications at top management level.
Discuss about Banking, Insurance and Capital Markets Frauds.
Do Legal follow-up, including evidence gathering
COURSE OUTLINE:
SUGGESTED READINGS:
1. Albrecht, Chad O., Albrecht, Conan C., Albrecht, W. Steve & Zimelman, Mark F. (2015) – Forensic
Accounting & Fraud Examination.
2. Banerjee, Robin (2015) – Who Cheats and How?
3. Bologna, Jack and Lindquist, Robert J. (1995) – Fraud Auditing and Forensic Accounting
4. Bremser, Wayne G. (1995) – Forensic Accounting and Financial Fraud.
5. Dalal, Chetan (2015) – Novel & Conventional Methods of Audit, Investigation and Fraud Detection.
6. Gupta, Sanjeev (2016) – Corporate Frauds and their Regulation in India.
7. Kaul, Vivek (2013) – Easy Money
8. Manning, George A. (2010) – Financial Investigation and Forensic Accounting
9. Sharma, B.R. (2014) – Bank Frauds
COURSE OBJECTIVE
The objective of this course is to enable the students to comprehend the framework of the Indian
Financial System comprising of financial markets, institutions and services operating in the Indian
economy.
COURSE OUTCOMES : After completion of this course, the students should be able to :
Acquire knowledge of the various components of Indian financial system and recent reforms.
Know about the financial instruments of money and capital market.
Understand the interplay of the financial markets, institutions and services in the Indian economy.
Understand the regulatory framework governing the Indian financial system.
COURSE OUTLINE
Unit I: Overview
Meaning of Financial System, Functions and Key elements of the Indian Financial System, Role of the
Financial System in the Economy, Reforms in the Financial System.
SUGGESTED READINGS:
1. L.M. Bhole - Financial Institutions and Markets
2. M.Y. Khan - Indian Financial System
3. Bimal Jaiswal & Bhuvana Venkatraman – Financial Market, Institution and Financial Services
4. R.M. Srivastava - Management of Indian Financial Institutions
5. S.C. Kuchal - Corporation Finance
6. Bharti V. Pathak - Indian Financial System
7. Kohn Meir - Financial Institutions & Markets
8. Madura Jeff - Financial Institutions & Markets
9. H.R. Machiraju - Indian Financial System
10. Vasant Desai - The Indian Financial System
11. V.P. Agarwal - Vittiya Bazaron Ki Karyapranali (Hindi)
12. E. Gordon, K. Natrajan, Agarwal - Bhartiya Vittiya Bazar Evam Sevain (Hindi)
13. RBI Publications
MCOE – 403A: WORKING CAPITAL MANAGEMENT
COURSE OBJECTIVE
The objective of the course is to acquaint students with the importance of working capital and
techniques used for effective working capital management.
COURSE OUTCOMES: After completion of this course, the students should be able to :
Evaluate a company's liquidity position.
Analyze factors affecting account receivables and payables.
Identify components of cash and prepare short term cash budgets.
Understand objective of inventory management and inventory control techniques.
COURSE OUTLINE:
Unit I: Introduction
Concept of working capital, Importance and kinds of working capital, Estimation of working capital
needs, Working capital approaches, Objectives of working capital management.
SUGGESTED READINGS:
1. Bhalla, V.K. : Working Capital Management – Text & Cases, S. Chand & Co.
2. Bhattacharya, H : Working Capital Management – Strategies & Techniques, PHI
3. Rustagi, R.P. : Working Capital Management, Taxmann's
4. Pandey, I.M. : Financial Management, Vikas Publications.
MCOE-404A: SECURITY ANALYSIS & PORTFOLIO MANAGEMENT
COURSE OBJECTIVES:
The course is designed to equip the students with essential tools, techniques, models and investment
theory necessary for analyzing different types of securities, making sound investment and optimal
portfolio choice.
COURSE OUTCOMES: After completion of this course, the students should be able to :
• Understand the designing and construction of portfolios.
• Gain knowledge about techniques of doing investment analysis.
• Identify and study the trends of stock markets.
• Make investment decisions taking into consideration various determinants influencing
investment decisions.
COURSE OUTLINE:
SUGGESTED READINGS:
1. S. Kevin : Security Analysis and Portfolio Management
2. Fisher & Ronald J. Jordan : Security Analysis and Portfolio Management
3. Avdhani, VA : Security Analysis and Portfolio Management
4. Sudhindra Bhatt : Security Analysis and Portfolio Management
5. P. Pandin : Security Analysis and Portfolio Management
6. V.K. Bhalla : Investment Management
MCOE-403B: SERVICES MARKETING
COURSE OBJECTIVE:
The objective of this course is to identify critical issues in service design and to impart knowledge about
the nature of service products & markets, building service model and creating customer value.
COURSE OUTLINE
SUGGESTED READINGS:
1. Dr. Helen Woodruffe - Services Marketing
2. Dr. K. Karunakaran - Services Marketing
3. Valarie Zeithaml & Mary Jo Bitner- Services Marketing: Integrating Customer Focus across the Firm
4. Cristoher Lovelock- Services Marketing: People, Technology, Strategy
5. R. Srinivasan- Services Marketing: The Indian Context
6. Prof. Ajit Shukla- Services Marketing
7. Ravi Shanker – Services Marketing, the Indian Experience
8. K. Rama Rao – Services Marketing
9. Harsh V. Verma – Services Marketing: Text and Cases
MCOE-404B: SALES AND DISTRIBUTION MANAGEMENT
COURSE OBJECTIVE
The objective of this course is to provide in depth understanding of organisations effective sales force
and distribution systems to reach the target customers.
COURSE OUTCOMES: After completion of this course, the students should be able to :
Gain knowledge, understanding and skills in sales force management.
Acquaint with implementation of sales management strategies.
Understand the Distribution process in organisation.
Apply the Practical aspects of the key decision making in sales force and distribution channel
management.
COURSE OUTLINE.
Unit–I: Introduction
Nature and Scope of Sales Management; Objectives and functions of Sales management; Prospecting
for customers; Modes of sales presentation, Designing and delivering of sales presentation; Recruiting
and selecting Sales Personnel – Methods and administering selection procedures, Sales forecasting
methods.
SUGGESTED READINGS:
1. Panda Tapan K, Sahadve Sunil – Sales and Distribution Management.
2. Krishna K. Havaldar, Vasant M. Cavale – Sales and Distribution Management.
3. Tanner, J; Honeycutt ED; Erffmeyer Robert C.; Sales management: Pearson Education, 2009
4. Anderson, R. Professional Sales Management. Englewood Cliff, New Jersey, Prentice Hall
5. Inc., 1992.
6. Anderson, R. Professional Personal Selling. Englewood Cliff, New Jersey, Prentice Hall Inc., 1991.
7. Dalrymple, D J. Sales Management: Concepts and cases. New York, John Wiley, 1989.
8. Johnson, E M etc. Sales Management: Concepts Practices and cases. New York, McGraw Hill,
1986.
MCOO-406 Dissertation