ENGLISH LESON – 9
MANNERS
Updated by FE team on May 9, 2025
MANNERS
DEFINITION
• Manners is polite behaviors that
every individual should have, and
exhibit, when interacting with others.
• This includes things like saying
thank you, apologizing, being
friendly, keeping clean, and treating
others with respect.
• Manners are not only in words but
also in action.
EXAMPLE MANNERS IN WORDS
please thank you excuse me
help you’re welcome sorry/ pardon me
may I could you would you mind
EXAMPLE MANNERS IN ACTIONS
Hold door for next Raise hand Pay attention
person
Greeting someone Giving up a seat for
Do not interrupt someone
respectfully
Helping someone carry
Offering a handshake Smiling
something
MANNERS IN DAILY
MANNERS IN DAILY
What should you say if your team When you get compliment, you
helped your job? say?
Thank you for helping me, I really Thank you for the compliment, I
appreciate it. will always give my best.
When you do something wrong What should do you, if you want
about your job, you say? to share your opinion in
I’m sorry, (the reason why you do discussion?
wrong) and this will be a lesson (raise hand), I’m sorry for
for me. interrupting (explain what is your
opinion)
MANNERS IN SENDING EMAIL
If you want to reply an email
If you want send email with attach file, containing information, please use the
please use one of this sentences below: sentences below:
• Please see the attached file. • Thank you for the prompt
• Kindly find the attachment. response and well noted. (If
• Please open the attachment. email is replied quickly).
• I’ve attached (file name) in • Confirm received and thanks.
this mail. (If receive email with needed
• I’m sharing (file name) with attachment on it)
you on the attachment. • Appreciate for your reply,
thanks.
MANNERS IN SENDING EMAIL
If you send the wrong email, please
use the sentences below:
• Please ignore my previous
attachment. Kindly refer to this
attachment instead.
• Apologize for wrong
attachment, please see the
correct file in the attachment.
MANNERS IN SENDING EMAIL
E.O.D