IJSRD - International Journal for Scientific Research & Development| Vol.

11, Issue 2, 2023 | ISSN (online): 2321-0613

Vehicle Service Management System Using Web Application

Mrs.R. Priyanka1 M. Gobinath2 S.mathesh3 N. Karuppasamy4
1
Assistant Professor
1,2,3,4
Department of Computer Science Engineering
1,2,3,4
P.S.R Engineering College, Sivakasi, India
Abstract — According the latest surveys on the population of
human. the population of humans on earth are increasing. II. RELATED WORKS
Mostly all of us have their own vehicle. So, there is a need of
vehicle service centre and the vehicle centre mostly will be A. Shivang shah, AbrahamSudharson Ponraj, Parimal,
Abhishek, Deep Shrivastava- Vehicle Service Management
busy especially during festive seasons. in older version of this
and Live Monitoring with Predictive Maintenance System.
system, they used manual report making which leads to error
in collection of vehicle owner details t. Staffs in their service This paper has an efficient vehicle service management
station will not have enough needs to handle many customers system is presented which can automatically manage
at the same time. Thus, with the existing of Vehicle Service complete servicing process and at the same time monitor the
Management System Using web application. the vehicle changes and operations done on the vehicle. Regular vehicle
service centre management can be made easily. The service is required to keep a check on various parts of the
objectives of this system are to design and develop a new vehicle to ensure proper functioning and efficient working of
system which can help to manage task in more organized the vehicle. Vehicle service management and monitoring
manner using web application This is the way, by which the system constantly checks the state of the vehicle after
task can be handled according to priority of booking time. It frequent intervals. It warns through android application about
is also included a system where the staffs who handle the any improper values received and suggests that servicing is
repair task and distribute the task accordingly. The web now required. When the vehicle is at any of the service centre,
application system will assign the repair task to the staff and previous details of vehicle service can be shared with garage
it also allocate the doorstep pick up of your service. This web on authentication by the customer using the same android
application system is used to distribute job task and job application. IoT technology is used to update various sensors
schedule .this system is implemented using php with the help data in the application in real time. Sensor interfaced with
of xamp server where enough dataset is stored for raspberry pi constantly monitors different subsystems of the
implementation of this project. vehicle. It also provides customers with live streaming of
garage when their vehicle is in service Centre. This paper also
Keywords: Php, Web Devolepment, Xamp Server &
talks about predictive vehicle maintenance. It predicts the
Manging Task, Scheduling, Allocation of Door Step Pickup
time after which vehicle’s, components may need service
Service to the Staff
B. Web based Vehicle Service Management System for
I. INTRODUCTION Trinco Automobile T. Matthean BIT Registration Number –
According to the emerging large production of vehicles in day R092191 Index Number – 0921912 Name of the supervisor
today life and no of people using vehicle also increase so Mr. K. Venugoban.
there is an need of good and cost efficient service centre A Nowadays the most of the peoples are get the services
vehicles services station has to have facilities to service the through online in their daily life. The Trinco Automobile is
vehicles, such as equipment facilitating, wheel alignment so one of the major leading Vehicle service Centre’s in northern
in this project the managing of service for vehicles is done by and eastern province. Now they are giving online facilities to
implementation of web [Link] this web application customers. Through this facilities customer can booking for
system we have introduced some modules which efficiently their vehicle service and also make the payment through
deals with the overall task performed in this web application online. Through these facilities customers don’t waste their
each module deals with specific task which includes admin time for the waiting
side, client side during peak time of vehicle service the C. Development of web map application for maximizing
availability of service centre is comples so in order to emergency vehicle service area for elderly people Kampanart
overcome this problem our project is implemented using web Piyathamrongchai, Wijitra Nakdang, Suwanan Sukjareon
application where the booking of service made easy this and Saowalak Thainsom Naresuan University, Thailand.
project comes with benefit of doorstep pickup for service of
vehicles this system is designed with certain modules which Purposes of this study were 1) to study and analyze
is assigned for performing some task allocated by the service accessibility level of emergency medical service and 2) to
centre. The old version of this project is done by noting the develop a web application to locate EMS vehicle parking
service manually but this project comes with the modern place in order to cover emergency medical service for elderly
version of booking an slot for the vehicle service an in this people. The web map application was developed using open-
project we provide access to the machinic to track their salary source spatial analysis JavaScript library i.e. Leaflet and
when their task is finished Open Route Service. The aging population dataset of
Thailand collected from Humanitarian Data Exchange was
used to analyze 8- minutes-coverage of emergency medical
service. The web application allows EMS planners to
interactively locate desired standby points for emergency

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 Vehicle Service Management System Using Web Application
(IJSRD/Vol. 11/Issue 2/2023/010)

vehicles which can access to elderly people within 8- minutes customers by using technology. So that, there is a gap
service areas. The number of elderly populations within between service stations and using of technology to enhance
service areas that correspond to any standby emergency their business. Considering all those facts, peer to peer
vehicle parking spots would be calculated. connecting mobile application-based service is much more
suitable to fulfill the above-mentioned gaps and provide
D. WEB-BASED VEHICLE SYSTEM Conference ID:
better service as well.
CFP/904/2018 Author: Emmanuel Musonda School of
Engineering Information and Communications University,
III. SYSTEM ARCHITECTURE
Lusaka, Zambia.
This paper shows that Most of the companies are non-profit A. Proposed System
making organization; they focus on the service delivery to the The working of the system starts with the collection of user’s
people of the Republic of Zambia. Keeping the vehicles in a vehicle service data and send it to respective service station
running condition will mean great production for the and in this project, we introduce doorstep service pickup to
organizations and Zambia at large. The system will be a the customers i.e., coming to customer’s location and taking
distributed system that wills employee a three – tier their vehicle for service to their respective service station
Architecture. Access will be through a web service, the
B. Existing System:
fronted technology that will be used is HTML and MYSQL
server 5.1 will be used in the back-end technology for the In existing system, they service station use manual system to
database. The system will have different uses and users will maintain their records in log book. The service station
have different access rights. The department users will have allocates their overall task into two level for managing
to login into the system and request the vehicle through the services. They are administrator level, and user level
coordinator approval. Vehicles will be assigned by the management. The customers will book their service for
transport Coordinator; the drivers will also be required to vehicle through telephone and the manger and staff of the
login to check if has been assigned any task by the supervisor. company manage their booking record in manually. Then
they gave the final information about booking of vehicle
E. Models of vehicle service system supply under service to their respective Branch manager.
information uncertainty Marianna Jayna a, Iouri Semenov b
a Warsaw University of Technology Faculty of Transport, ul. C. System Architecture
Kuskokwim 75, Warsaw, Poland b West Pomeranian Dataset collection is collecting data which contains customer
University of Technology, Faculty of Maritime Technology details registered through websites of respective service
and Transport, al. Pasto 41, 71-899 Szczecin, Poland. centre some modules are implemented in this project which
According to the traditional approach, the supply chain for perform overall process in system architecture admin module
newly manufactured cars begins at the place of their looks after the details given by the customer through web and
production and includes distributors, wholesalers and the admin can assign a task to staff in the service station in
retailers and ends at cars recipients. Process improvement client module customer can only enter service details and
results primarily from improving the coordination of book their service slot trough web
activities of individual participants in the supply chain and Admin module:
thus minimizing the risk of not completing a supply task  Secure Login/Logout
During the vehicle lifetime, generally, two conditions are  Home Page
noted: usage and service. The state of use means using the  Manage Mechanic List (CRUD)
vehicle for its intended purpose, i.e., the movement of people  Manage Service Requests List (CRUD)
and loads in time and space. On the other hand, servicing is a  Manage Vehicle Category List (CRUD)
set of organizational and technical activities aimed at  Manage Services List (CRUD)
restoring and maintaining the serviceability of a vehicle. At  Generate a Date-wise and Printable Report
present, apart from technological and economic factors, an  Manage User List (CRUD)
environmental factor is gaining significance in restoring  Manage Website Information
vehicle parts to fitness (regeneration). The use of regenerated
 Manage Account Credentials
parts reduces negative impact of production processes on the
Public Side:
environment.
 Home Page
F. Mobile Based Vehicle Service Stations Connecting  Display the list of vehicle types/categories that does
Application A dissertation submitted for the Degree of Master the shops accommodates
of Information Technology M.W.M.R. Gunasinghe.  Display the services that do the shops provide.
University of Colombo School of Computing  Submit Service Requests
Smart phones are very popular in the modern society.  Display About Us Content
Therefore, people are rapidly engaging with the mobile
application-based services because it is very reliable and easy
to use without interrupting their day-to-day activities. Most
of the vehicle service stations which have potential customer
base but they do not have much idea about how to increase
their customer base and provide better service to their

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 Vehicle Service Management System Using Web Application
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A. Advantages:
1) Faster Query Processing –
Large amount of data is retrieved quickly and efficiently.
Operations like Insertion, deletion, manipulation of data is
also done in almost no time.
2) No Coding Skills –
For data retrieval, large number of lines of code is not
required. All basic keywords such as SELECT, INSERT
INTO, UPDATE, etc. are used and also the syntactical rules
are not complex in SQL, which makes it a user-friendly
language.
3) Standardized Language –
Due to documentation and long establishment over years, it
provides a uniform platform worldwide to all its users.
4) Portable –
It can be used in programs in PCs, server, laptops independent
of any platform (Operating System, etc). Also, it can be
embedded with other applications as per
need/requirement/use.
IV. METHODOLOGY
5) Interactive Language –
Structural Query Language (SQL) is used for accessing, Easy to learn and understand, answers to complex queries can
manipulating, and communicating with the database. Almost be received in seconds.
every function such as retrieving data from the database,
creating a new database, manipulating data and databases B. PHP
such as insertion, deletion adaptations can be performed using php is a general-purpose scripting language geared toward
SQL. It is a user- friendly and domain-specific language. web development and released in 1995. PHP code is usually
The SQL standard defines three kinds of data types processed on a web server by a PHP interpreter implemented
 predefined data types as a module, a daemon or as a common gateway interface
 constructed types (CGI) executable. On a web server, the result of the
 user-defined types. interpreted and executed PHP code – which may be any type
 Constructed types are one of ARRAY, MULTISET, of data, such as generated HTML or binary image data –
or ROW. would form the whole or part of an HTTP response. Various
 User-defined types are comparable to classes in web template systems, web content management systems,
object-oriented language with their own and web frameworks exist which can be employed to
constructors, observers, mutators, methods, orchestrate or facilitate the generation of that response.
inheritance, overloading, overwriting, interfaces, Additionally, PHP can be used for many programming tasks
and so on outside the web context, such as standalone graphical
applications[14] and robotic drone control.[15] PHP code can
 . Predefined data types are intrinsically supported by
also be directly executed from the command line
the implementation.
Advantages
1) The most important advantage of PHP is that it’s open-
source and free from cost. It can be
2) downloaded anywhere and is readily available to use for
events or web applications.
3) It is platform-independent. PHP-based applications can
run on any OS like UNIX, Linux, Windows, etc.
4) Applications can easily be loaded which are based on
PHP and connected to the database. It’s mainly used due
to its faster rate of loading over slow internet speed than
other programming language.
5) It has less learning curve because it is simple and
straightforward to use. Someone familiar with C
programming can easily work on PHP. It is more stable
for a few years with the assistance of providing
continuous support to various versions.
6) It helps in reusing an equivalent code and not got have to
write lengthy code and sophisticated structure for events
of web applications.
7) It helps in managing code easily
Working Principle of my sql database

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 Vehicle Service Management System Using Web Application
(IJSRD/Vol. 11/Issue 2/2023/010)

C. Python Django: VI. IMPLEMENTATION AND ANALYSIS:

Django is an MVT web framework that is used to build web The implementation of this project consists of some specific
applications. The huge Django web-framework comes with module which deals with overall task to be performed by the
so many “batteries included” that developers often get service station
amazed as to how everything manages to work together.
The principle behind adding so many batteries is to
have common web functionalities in the framework itself
instead of adding latter as a separate library.
Advantages:
 implemented in Python. ...
 . Better CDN connectivity and Content Management. ...
 . Batteries Included Framework. ...
 . Fast Processing. ...
 . Offers Rapid-development. ...
 . Scalable. ...
 . Security.
D. DATABASE DESIGN: Fig. A: Home page
In this subsection, you can describe the design of the database The above fig shows the home page of this projects and there
that will be used to store all the data related to the vehicle are some menus specified in it this page page provides
service management system. This includes the creation of necessary details to the user for booking their service
tables and their relationships, as well as the data types and It consists of:
constraints used. 1) Home
1) User Interface Design: Here, you can explain how the 2) Customer login
user interface will be designed to provide a seamless 3) Mechanic login
experience to the end-users. This includes the layout of 4) Admin login
the screens, the placement of buttons and icons, and the 5) About us
color scheme used 6) Contact us
2) SECURITY MEASURES: Here, you can explain the
security measures that will be implemented to ensure that
the system is secure and protected against any
unauthorized access. This includes the use of encryption
and access controls to protect sensitive data.
3) SYSTEM DESIGN: System Design is the process of
designing the architecture, components, and interfaces
for a system so that it meets the end-user requirements.
It is important for defining the product and its
architecture. It is necessary for the interfaces, design,
data, and modules to satisfy the system requirements
4) Performance and Scalability: In this subsection, you can
describe how the system will be designed to ensure that
it can handle a large volume of requests and users. This
includes the use of load balancing and other performance Fig. B: admin dashboard
optimization techniques to ensure that the system is fast The above fig shows the admin dashboard where the
and responsive even under heavy load. service registered details are collected and the service are
taken as per the user’s request the admin allocate task to
V. SYSTEM REQUIREMENTS: mechanic and enquiry registered by customers is also notified
trough admin dashboard
A. Hardware Requirements:
The following are the minimum hardware requirements to run
the proposed system:
 Processor: Intel Core i3 or higher
 RAM - 4 GB (or) above
 System type - 32 bit OS, x64- based processor
 Storage: 10 GB or more
B. SOFTWARE REQUIREMENTS
 Python 3.7.6 or higher
 Django 3.0.5 or higher
 Django-widget-tweak Fig. C: mechanic dashboard

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 Vehicle Service Management System Using Web Application
(IJSRD/Vol. 11/Issue 2/2023/010)

The above fig shows the mechanic dashboard where greater security and transparency in the supply chain. By
the mechanic can login and notice the task allocated to him implementing these enhancements, we believe the proposed
after completion of task the mechanic should report finished system can provide even greater value to retailers and help
to the admin and the mechanic can track his salary after them stay ahead in an increasingly competitive industry.
completion of service
ACKNOWLEDGEMENT
This work was supported by Department of computer science
and Engineering in P.S.R Engineering College, Sivakasi,
Tamil Nadu, India.

REFERENCES
[1] [Link],[Link],[Link],[Link].”A review of Vehicle
Service Management Systems: Challenges and
Opportinities”
[2] [Link] and [Link] “A Literature review of
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[3] [Link] and A.M Hussain “Service quality and
Fig. D: customer dashboard customer satisfaction: A Literature Review”
The above fig shows customer dashboard where the [4] S.R..AI Maliki and [Link]” a review of intelligent
customer can check whether their service completed or not transportations system with an emphasis on vehicle
and he can also get his total service bill in his dash board and maintenance”.
he can track his service status in his dashboard [5] [Link],[Link]” a review of maintenance
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VII. CONCLUSION: [6] [Link],M.F Taslimi and [Link].” a
The proposed system provides an efficient and effective way review of vehicle health monitoring systems from
to manage and store medical records. The system addresses diagnosis to prognosis
the issues faced by health care organizations in maintaining [7] Shivang shah ,Abraham Sudharson Ponraj, Parimal,
paper-based records and reduces the risk of errors and data Abhishek Deep Shrivastava “Vehicle Service
loss. The use of technology in healthcare has become Management and Live Monitoring With Predictive
increasingly important in recent times, and this system offers Maintenance System
an innovative solution that can be adopted by healthcare [8] [Link] BIT Registration NumberR092191 Index
providers worldwide. The implementation of the system has Number – 0921912 Name of the supervisor Mr. K.
demonstrated its feasibility and potential to improve Venugoban “Web based Vehicle Service Management
healthcare services. The system has shown to be easy to use System for Trinco Automobile “
and user- friendly, reducing the learning curve for healthcare [9] [Link],,Wijitra Nakdang,
professionals. It has also reduced the time and effort required Suwanan Sukjareon and Saowalak Thainsom Naresuan
to manage medical records, freeing up valuable resources for University , thailand “development of web map
patient care. As with any technology, there is always room application for maximizing emergency vehicle service
for improvement. In the future, the system can be further area for elderly people “
enhanced by integrating more advanced features such as data [10] Mobile Based Vehicle Service Stations Connecting
analytics, machine learning, and artificial intelligence. These Application. dissertation submitted for the Degree of
features can help in the early detection of diseases and Master of Information .W.M.R. Munasinghe. University
improve the accuracy of diagnosis, leading to better patient of Colombo School of Computing 2019
outcomes. [11] Jr-Jen Huang, Yi-Yu Chu, and Yen-Jen Chen, “The
System Design and Implementation of vehicle
VIII. FUTURE ENHANCEMENT management journals of advances in computer networks
March 2013 Temperature (° C) Temperature (°C)
While the proposed system is a significant improvement over
existing inventory management systems, there is always
room for improvement. In the future, we plan to explore the
following enhancements: Integration with other retail
systems such as point of sale and customer relationship
management to provide a more comprehensive solution.
Expansion of the system's capabilities to include predictive
analytics, allowing retailers to anticipate inventory needs and
make more informed purchasing decisions. Implementation
of a mobile app, enabling employees to access inventory data
on the go and allowing for greater flexibility in managing
inventory. Integration with blockchain technology to provide

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