How to Enable Logging for Citrix Director 02/12/25, 4:22 PM
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How to Enable Logging for Citrix Director
Article ID: CTX130320 Updated On: 07-12-2024
Article Record Type: How To Created Date: 05-15-2024 03:20
Summary
This article contains information about logging for Citrix Director.
Details
This article contains information about logging for Citrix Director. To learn about Citrix Director, please
visit Citrix Documentation - Director.
Instructions
The following are two methods for collecting logs for Citrix Director:
Citrix Diagnostic Facility (CDF) Tracing
Application Settings for logging in Internet Information Services (IIS)
CDF Tracing
When using CDF tracing, select DirectorService
DirectorService.
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Specify the CDF Control log collection settings from Tools-->Options
For information about installing and using CDF Control, see CTX111961 - CDFControl
Application Settings in IIS
Complete the following procedure to enable logging for Desktop Director through Application Settings
in IIS:
1. Create a folder for logs (for example, c:\logs) or use an existing folder.
2. Create a text file (for example, c:\logs\desktopdirector.txt) and add appropriate permission.
3. Open IIS Manager.
4. In the Connections panel, access Default Web Site > DesktopDirector
DesktopDirector.
5. Double-click Application Settings
Settings.
6. Ensure Log.File.Overwrite is set to 1.
7. Select the Log.FileName application setting and click Edit
Edit. In the Value field, type the path and
filename of the log file
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How to Enable Logging for Citrix Director 02/12/25, 4:22 PM
8. Change the value to 1 for the following logs:
Log.IncludeLocation
Log.LogToCdf
Log.LogToConsole
Log.LogToDebug
Log.LogToFile
9. Restart IIS
Note
Note: When you access Citrix Director, there must already be log entries. If log entries are not available,
verify the log file path. Ensure that the log file name is complete; you have edited the filename and
extension in Application Settings and created the permissions .txt file. Ensure that the IIS can write to
the folder. You might be required to add the local Server\IIS_IUSRS group with write permission to the
folder, as shown in the following screen shot:
10. To stop the IIS service after collecting logs, right click the Server in the IIS console and click Stop
Stop.
11. Copy the log file, and start the web server again. To do so, right click the Server in the IIS console
and click Start
Start.
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How to Enable Logging for Citrix Director 02/12/25, 4:22 PM
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