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This document discusses managing diversity in the workplace. It defines diversity as recognizing individual differences while promoting achievement. Managing diversity brings benefits like diverse views and social/intellectual growth. However, it also poses challenges such as lower cohesion and communication issues. True diversity management incorporates individual differences to maximize productivity. It requires understanding different cultures, empathy, and open communication. Organizations can support diversity through policies, training, mentoring, and acknowledging cultural differences while cultivating an inclusive culture. Respecting diversity creates a fair and competitive work environment.

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40 views12 pages

Saba

This document discusses managing diversity in the workplace. It defines diversity as recognizing individual differences while promoting achievement. Managing diversity brings benefits like diverse views and social/intellectual growth. However, it also poses challenges such as lower cohesion and communication issues. True diversity management incorporates individual differences to maximize productivity. It requires understanding different cultures, empathy, and open communication. Organizations can support diversity through policies, training, mentoring, and acknowledging cultural differences while cultivating an inclusive culture. Respecting diversity creates a fair and competitive work environment.

Uploaded by

asifanis
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Managing Diversity

Diversity

Diversity is a commitment to recognizing and


appreciating the variety of characteristics that make
individuals unique in an atmosphere that promotes and
celebrates individual and collective achievement.
DIVERSITY BENEFITS

 It enables a wide range of view to be present in an


organization
 It focuses and strengthen an organization core
value.
 it is instrumental in organization change.
 it stimulates social ,economic, intellectual and
emotional growth.
 It helps an organization understand its place in
the global community.
Diversity problems

Ethnocentrism
Prejudices
Stereotypes
Discrimination
Diversity challenges

Lower group cohesiveness


Communication problem
Mistrust and tension
What Do We Mean By
Managing Diversity?

Management system which incorporates the differences


found in a multicultural workforce in a manner ,which
results in the highest level of productivity for both the
organization and the individual.
Individual approaches to managing diversity

The managers can contribute to an organization effort


to manage diversity by striving for
Understanding.
Empathy.
Communication.
Understanding: it is important for the managers to
understand the cultural forces cause people in the
organization to behave in different ways and that
these differences should be accepted.
Empathy: it is important requirement that enables a
managers to deal with more subtle problem because it
helps the manager to understand a diverse range of
employees point of view.
Cont.

Communication: For communication to work it must


be two way. for ex:if a person wonders whether his/her
behavior is offensive to someone else, he/ she should
probably just ask. if such type of exchanges are
handled in a friendly way and non threatening way it
will generally have a positive outcome.
Organizational approach to managing
diversity
Organizational policies
Organizational practices .
Mentoring programmes.
Diversity training
Cont.
Commitment to goals and objectives
Appreciate the uniqueness of each person and each
culture.
Acknowledge cultural conflict and differences.
Organizational culture.
Conclusion

A diverse workforce is a reflection of a changing world and


marketplace. Diverse work teams bring high value to
organizations. Respecting individual differences will
benefit the workplace by creating a competitive edge and
increasing work productivity. Diversity management
benefits associates by creating a fair and safe environment
where everyone has access to opportunities and challenges.
Management tools in a diverse workforce should be used to
educate everyone about diversity and its issues, including
laws and regulations. Most workplaces are made up of
diverse cultures, so organizations need to learn how to
adapt to be successful practices.

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