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IT Outsourcing Services Overview

Benchmark is an ISO 9001 certified IT outsourcing company with over 100 employees and offices in the US and India. They offer application development, integration, enterprise software, and consulting services. Benchmark utilizes a methodology focused on design, quality assurance, and project management to reduce cycle times. They implement quality models and conduct process improvements jointly with clients.

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0% found this document useful (0 votes)
279 views7 pages

IT Outsourcing Services Overview

Benchmark is an ISO 9001 certified IT outsourcing company with over 100 employees and offices in the US and India. They offer application development, integration, enterprise software, and consulting services. Benchmark utilizes a methodology focused on design, quality assurance, and project management to reduce cycle times. They implement quality models and conduct process improvements jointly with clients.

Uploaded by

ganesh01021648
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd

Benchmark IT Solutions LLC

Service Offering Presentation

Contact us at: (407) -878-3960 X 114 Email: [email protected]


About Benchmark

BENCHMARK is a fast growing ISO 9001 certified IT outsourcing


company with focus on onsite / offshore delivery

• Founded in 2005, 100+ employee strength

.
• Headquartered in Lake Mary, FL with an


offshore development center in Pune, India

Almost 24X7 Support


USA
. India

• 60% YoY growth this year

• 90% rate of client retention


USA: Lake Mary, FL
• ISO 9001:2008 certified for QMS
India: Pune, India

• Driving product development / frameworks for client pain areas


Innovation Lab • Evaluating new technologies and providing a fit analysis
Research and • Proof of concept demonstrations for new functionalities/technologies
Development • Pilot projects - evaluation study of various new software products and
recommendations
Services

Application Development Enterprise E-Commerce


• Custom Application Development • Catalog building and e-commerce
• Production Support (Level 2 and 3) • Supply chain management
• Change Management • Shipments, warehouse, vendor management
• Mobile application development • Tier pricing, MLM solutions

Application Integration Enterprise Content Management


• Application Integration using SOA • Portal Development and Maintenance
• Workflow Automation • Web services
• B2B Integration (SOA, FTP, IVR) • Process integration
• Business Process Automation • Mobile / PDA information accessibility

Improvement / Porting / Migration Usability, Promotion and Publishing


• Database Migration • Graphic Design and Web Design
• Print material designs
• Usability Improvement
• Print Advertisement Designs
• Reengineering / Enhancement • Web Usability consulting
• Search Engine Optimization and Brand
• Legacy migration
Promotion
Development & Maintenance Methodology

How do we reduce cycle time?

Design Right at First Time


Requirement Specifications Onsite
 Involve Internal Architecture Review Team

 Prototyping before programming

Quality Assurance

 Parallel Quality Assurance (Day to day Offshore


Client
Involvement) Project Management Plan
Approval

Fully Transparent Project Management Prototyping Build


 Web based Project Tracking & Status
Reporting Develop

Leverage Past Experience


Deployment, User Acceptance and Testing Onsite
 Components, Frameworks, Design patterns,
Learning

Flat Team Structure


Technology Map
• Open source – PHP, Java, J2EE, J2ME, Spring, Hibernate
 Facilitates quick decision making and least • Microsoft – ASP.NET, VB.NET, C#, SharePoint Services
lead time • Database: MS-SQL, Oracle, MYSQL, PostGRE SQL
• E-commerce: Magento, OfBiz, Commercial carts
• CMS: SharePoint, Alfresco, Joomla, OpenText
Focus on Quality – ISO 9001:2008

Organization Project
• QA process
• Proposal Making
• PDLC overview • Estimation
• QMS revision • Initiation & Kick-off

• Audit
• Management Plan
• Monitoring
• TCM & Defect • Closure
Prevention

• Inter-group processes
• Senior Mgmt Review
• Review
• Escalation
Development • Software Configuration
PDLC
• Training • Project Mgmt.
Maintenance PMLC • Metrics

Porting Organization
• Defect Prevention

 Joint development of processes with Client set up process


 Conduct process gap analysis and propose Areas of Improvement
 End to end implementation of quality models
 Conduct trainings & workshops on process technology
Delivery Model

 Local Management Team for governance - Bring its considerable technical and executive talent to
bear on the EDC
 Focused offshore governance brings efficiency in the processes
 Onsite presence and onsite rates can be mutually discussed for specific assignments
Thank you !

Have questions ? Let’s talk

(407) -878-3960
[email protected]

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