Strategies for Learning
From Failure
Presented By Awais Ali Khan (TESCO)
About The Jounral
Journal Reference:
• Harvard Business Review Special Issue
Summer 2022
• How to Recover From Failure
• Theme: Rebounding From Mistakes and
Sitbacks Small and Big
About The Author
• Amy C. Edmondson is
Professor of Leadership and
Management at Harvard
Business School.
About The Author
• Amy has been ranked #1 in 2021
by Thinkers50.
• Won Idea Breakthrough Award
2019 and Talent Award 2017.
• Author of 4 Books and Several
Research Papers.
• Her work has been translated
into 15 languages
About The Author
Books Published:
• The Fearless Organization.
• Extreme Teaming.
• Building the future
• Teaming
Strategies For Learning From
Failures
What is Failure?
Strategies For Learning From
Failures
“Lack of success in doing or
achieving something”
Strategies For Learning From
Failures
Introduction:
• Taught at young age failure is bad
• Organizations learn from failure
incovertible
• Failure not always bad
Strategies For Learning From
Failures
The Blame Game:
• Taught at young age responsible for failure
• Failure and Fault Seperate
• Organisations must balance approach between
Failures and Performance
Strategies For Learning From
Failures
Not All Failures Are Created Equal
• Prevetable Failures in Operations
• Unavoidable Failures In Complex
Systems
• Intelligent Failures
Spectrum of Failures
01 Deviance 04 Inattention
An individual chooses to violate a An individual inadvertently deviates
prescribed process or practice from specifications
02 Lack of Ability
An individual doesn’t have the skills,
05 Process inadequacy
A competent individual adheres to a
conditions, or training to execute prescribed but faulty or incomplete
a job process
03 Task challenge
An individual faces a task too difficult
to be executed reliably every time
What Leads To Failures ?
01 Process complexity
A process composed of many
04 Exploratory Testing
An experiment conducted to expand
elements breaks down when it
knowledge and investigate a
encounters novel interactions.
possibility leads to an undesired
02 Uncertainty
A lack of clarity about future events causes
result
people to take seemingly reasonable
actions that produce undesired results
03 Hypothesis Testing
An experiment conducted to prove
that an idea or a design will
succeed fails
Strategies For Learning From
Failures
Detecting Failures
• Finding Big Expenisve Failures
• Employee reluctant to Report Failures
• Alan Mulally Example Ford 2006
Strategies For Learning From
Failures
Analyzing Failures
• After Detection use sophicticated tools
• Failure are emotionally charged
• Not body likes criticsm in failures
Strategies For Learning From
Failures
Promotion Expermintation
• Develop Failure at right time and right
position
• 70% Experminents fails
• New prodcut launch
Strategies For Learning From
Failures
Conclusion
• Manager have courgae to see failures
• Sepearte fault and failure
• Dont Blame, Detect, Analyze and Reduce
Failures
• Encourge Employees
• Catch, Correct and Learn From Failures