Scribd
Upload
96 views12 pages

Effective Email Address Management

Effective E-mail communication discusses how to write effective emails in 3 parts - the heading, content/body, and ending. The heading should include a clear subject and greeting. The content/body provides the main purpose and details. The ending expresses appreciation and looks forward to a response. Tips include spelling and grammar checks, distinguishing formal/informal styles, signatures, and being concise. Cautions note checking addresses before sending and using cc and bcc carefully.

Uploaded by

Nakhim Khorn
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
96 views12 pages

Effective Email Address Management

Effective E-mail communication discusses how to write effective emails in 3 parts - the heading, content/body, and ending. The heading should include a clear subject and greeting. The content/body provides the main purpose and details. The ending expresses appreciation and looks forward to a response. Tips include spelling and grammar checks, distinguishing formal/informal styles, signatures, and being concise. Cautions note checking addresses before sending and using cc and bcc carefully.

Uploaded by

Nakhim Khorn
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Effective E-mail communication

Dr. Hak Danet


28.12.2022
Outline
 Why E-Mail?
 How to write an effective
e-mail?
• Heading
• Content / Body
• Ending
 Tips
 Cautions
Why E-Mail?

Quicker Means of Communication

Cheaper

GO GREEN!

Easier
Why E-Mail?
But it may lead to fail communication if your e-mail is
not written in proper manner.
How to write an
effective e-mail?
It requires a Clear information transfer from the
writer!
• Heading
• Content/ Body
• Ending
Heading
• Subject => What is the main topic of your email?
• Greeting => Who are you sending your e-mail to?
Professional/ Business Less formal way…………………
partners…… more formal way
You can add a friendly greeting, but it optional.
Dear Sir/ Madam
• Good day!
Dear Professor, Dr.
• Greeting from……
Dear Mr. ……/ Mrs. …
• ……………………
Dear Colleagues………
……………………………
Content/body

• Introductory sentence => purpose of your email


• Main text => detail information in link to your e-mail purpose /
your proposal/ response to your counterpart request/follow up
with previous communication………………
Mention of attachment, further source of information/references,
if any……………………….
Ending
Your impression on this communication
How do you appreciate and looking forward for the response?
 Thank you very much. I am looking forward to hearing from you soon.
 I would really appreciate your quick response.
 I would be very happy to discuss with you more about the above matter.
 ……………………………….

Yours regards to the receiver:


Regards, Best regards, Warm regards, yours sincerely, your faithfully,……………….
Tips
Be specific about
Spell & Grammar Address to specific WHAT you want &
Check person HOW you want to
attain in through your
writing

Distinguish between Be concise with your


formal and informal subject lines
styles when writing
Avoid Attachments &
keep email concise and
within 1 screen shot

Use a Signature Be kind & Respond


including contact info. Promptly

Avoid slang & text writing


Cautions………………

Bcc: Cc:
Always re-check • Is short for Blind Carbon Copy • Is short for Carbon Copy

• Carbon copied recipients are NOT • More than 1 addressees can be


the address of your in this fi eld (separate them
visible to anyone but the sender
receiver before with commas)
• Use this when sending to a long
list of recipients or to recipients • Carbon copied recipients ARE
hiding “send”. visible to all other recipients
that should not know each other
• Should not be used as a spying • Usually used when others are
device but only to protect the referenced in the email or for
privacy of email addresses (ethical those you want included in the
violation?) conversation
Cautions………

• Always RE-READ before hitting send


• Cc /Bcc & Reply/Reply All – CAREFUL!!!!!!
• Do not use email to discuss confidential information
& situations
• Do not share your user name or password to others
Thank You!

You might also like