Rohit Verma

Rohit Verma

Paris et périphérie
4 k abonnés + de 500 relations

À propos

𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐒𝐭𝐚𝐫𝐭𝐮𝐩𝐬, 𝐒𝐌𝐄'𝐬 𝐚𝐧𝐝 𝐎𝐄𝐌'𝐬 𝐨𝐧 𝐃𝐢𝐠𝐢𝐭𝐚𝐥…

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Contributions

Expérience

  • Graphique The_Edge

    The_Edge

    Paris, Île-de-France, France

  • -

    Paris, Île-de-France, France

  • -

    France

  • -

    United Arab Emirates

  • -

    New Delhi Area, India

  • -

    New Delhi Area, India

Formation

  • Graphique ESSEC Business School

    ESSEC Business School

    -

    Activités et associations :Executive Masters in Digital Transformation

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    Activités et associations :Founder of First Entrepreneurship Incubator, "Intellimac" in U.P Technical University

    Bachelor's Degree on Technology with specialization in Mechanical Engineering (Hons.)

Licences et certifications

Cours

  • Toastmasters International

    Competent Communicator

Projets

  • Turkey: Nissan Motors Ltd.'s Business Transition

    1. Led the Aftersales Team for the take over of a Turkey's Market
    2. Assets & Liabilities Valuations, Business Potential & Risks Mapping
    3. Creating a sustainable momentum in Service and Parts Network, Trimming down the costs and Logistics
    4. Aligning New entity with Nissan Global Standards
    5. Ensuring Business Returns, Revenues and Profits

    Other creators
  • Customer Experience Management Tool

    1. Developed an Internal Web based Portal to link Customer Experience Research with Sales and Service Network of Nissan Middle East FZE
    2. Real Time access to Customer Experience
    3. MIS Reporting, Analysis and Personnel wise reporting
    4. Enabled the Measurement of Sales Loyalty for Nissan
    5. Resulted in drastic improvements in Nissan's Customer Satisfaction & Repurchase

    Other creators
  • Customer Connect Initiative : Key Account Portal

    Strategy, Design and Execution of Key account Portal for Key Customers, enabling the with :-

    - Online Fleet Management & Tracking
    - Real Time Connect with Tata Motors Sales and Aftersales Channel
    - Incident Management, Online Parts Orders, Inventory Tracking & Issues Reporting
    - Special Key Accounts Promotions, Discounts and Offers
    - Access Reports and Trackers

  • Connected & Always ON Customer Relationship Management System (Project ALPFA)

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    1. Integration of ALL Nissan Data Systems + Dealer DMS (~80 in the region) with Connectivity data from the car on a VIN level. 
    2. Switch from conquest-based marketing to an engagement program providing the Right Information at the right time to the right customer. 
    3. Customer LifeCycle Value-based prediction algorithm with the ability to integrate 3rd PArty data like Nissan Charge (Plugsurfing), What3Words & Connected Parts in the future.
    4. Real-time reporting on a VIN/ Customer/…

    1. Integration of ALL Nissan Data Systems + Dealer DMS (~80 in the region) with Connectivity data from the car on a VIN level. 
    2. Switch from conquest-based marketing to an engagement program providing the Right Information at the right time to the right customer. 
    3. Customer LifeCycle Value-based prediction algorithm with the ability to integrate 3rd PArty data like Nissan Charge (Plugsurfing), What3Words & Connected Parts in the future.
    4. Real-time reporting on a VIN/ Customer/ Dealer/ Model level to optimize communications with agile A/B Testing and Dynamic Content Optimization (DCO). 
    5. Fully integrated with Nissan eCommerce Strategy & ability to engage all platforms (Traditional Media, SoMe, In-Vehicle Messaging, Mobile Apps, eVHC and OLB).

    Other creators
  • JCB India Website Development

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    - Blueprinting and Development of JCB India's Website to Deliver on the Company's Social Media Strategy
    - Engage with both Retail and Fleet Customers
    - Integrated Social Media Reputation Management
    - Integration of all Social Media Channels on YouTube, Facebook, Instagram and Twitter

    Other creators
    See project

Prix et distinctions

  • Ideas Award 2015: Best & Most Innovative Idea

    Nissan Motors Ltd.

    Received the "Best & Most Innovative Idea" Award for Operational & Strategic Improvement at the Workplace.

  • Nissan Second Line Parts Promotions Campaign : Key Value Parts

    Nissan Global Marcomm

    Planning and Execution of Key Value Parts Promotional Campaign which was later recognized as as the "Global Best Aftersales Campaign" for Nissan Motors Ltd.

  • Computational Data Analysis

    Johns Hopkins University

    Handling Big Data/ Statistics/ Models and Numbers and making Business Decisions based on the Analysis and Computations.

  • Competent Communicator & Leader

    Toastmasters International

Résultats d’examens

  • IELTS: International English Language Testing System

    Résultat : 8.5

Langues

  • Hindi

    Capacité professionnelle complète

  • English

    Bilingue ou langue natale

  • Arabic

    Notions

  • French

    Capacité professionnelle générale

Organisations

  • Canadian Professional Sales Association

    Certified Sales Professional

    - aujourd’hui
  • Toastmasters International

    Vice President Public Relations

    - aujourd’hui

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