Joseph Dolphin (जोसेफ डॉल्फिन)
Bengaluru, Karnataka, India
12K followers
500+ connections
About
As an industry practitioner and leader, with a Ph.D. in Machine Intelligence and an MBA…
Articles by Joseph
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Machine & Deep Learning: Learning To Learn
Machine & Deep Learning: Learning To Learn
By Joseph Dolphin (जोसेफ डॉल्फिन)
Contributions
Activity
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Join us at the Symposium on Indian Business System 2025 at IIM Ranchi, an event designed to bring together academic researchers, industry…
Join us at the Symposium on Indian Business System 2025 at IIM Ranchi, an event designed to bring together academic researchers, industry…
Liked by Joseph Dolphin (जोसेफ डॉल्फिन)
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𝗣𝗿𝗼𝗳. Harsh Verma is more than just a professor—he is a visionary, a thought leader, and an academic force in the marketing world. As a…
𝗣𝗿𝗼𝗳. Harsh Verma is more than just a professor—he is a visionary, a thought leader, and an academic force in the marketing world. As a…
Liked by Joseph Dolphin (जोसेफ डॉल्फिन)
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An interesting roundtable discussing applications of GenAI with senior executives from WA Government and public sector. Perhaps one of the most…
An interesting roundtable discussing applications of GenAI with senior executives from WA Government and public sector. Perhaps one of the most…
Liked by Joseph Dolphin (जोसेफ डॉल्फिन)
Experience
Education
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General Secretary- SPICMACAY (Society for the Promotion of Indian Classical Music & Culture Among Youth) | India coordinator of 'Friends of Eco-Philosophy" founded by Dr. Henryk Skolimowski, professor emeritus at the University of Michigan | University Co-ordinator for 'Jana Natya Manch' (People's Theatre Front; Janam for short) -organization associated with Late Safdar Hashmi (playwright, actor, director, lyricist, and theorist) | Editor of Democrat- University Magazine |
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Licenses & Certifications
Publications
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Digital program preparedness checklist
http://www.thedigitaltransformationpeople.com
Project preparedness is critical activity towards effective change management, in digital programs that have an enterprise-wide impact.
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Digital: Restructuring Technology Costs
http://www.thedigitaltransformationpeople.com
Organizations structured or in the process of re-structuring their departments into business units, and gearing up for digital, mandate each business unit to return a profit or minimize losses on a quarterly basis and report these results to their board.
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Digital Dynamics: Foundation of Digital Transformation
http://www.thedigitaltransformationpeople.com/
Digital dynamics is a critical due diligence before an organization embarks on Digital Transformation. The digital dynamics model helps understand how your business works, the assets that make it work, the inter-dependencies and inter-linkages between these assets.
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Digital Transformation: Begin with People Transformation
http://www.thedigitaltransformationpeople.com/
People Transformation is essential and bedrock for managing and driving business transformation, and preparing for Digital Transformation.
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Digital transformation: Management of value
http://www.thedigitaltransformationpeople.com/
How value is created and delivered thru Digital Transformation Coverage: CRM, Content Management, E-Commerce, Community; and Digital Transformation Capabilities: Social, Mobility, Analytics, Internet of Things;
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Managing Digital Initiatives: Case of ECM
http://www.thedigitaltransformationpeople.com
A quick guide to Quality Assurance leads, Solution Architects or Project Managers on how they should solution-to-deliver, to ensure quality in Enterprise Content Management projects.
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12 'monkeys' in the CRM evolution chart
publishresearch.com (January 2014)
It is an advisory how your CRM program can ‘stand upright’ without falling short on any of the 12 ‘monkeys’ in the CRM evolution chart.
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Call Centre - Cost Centre to Epicentre
International Journal of Research in Information Technology (ISSN: 2001-5569) (November, 2013 Edition)
'This paper presents a profound shift on how organizations should setup and run a Call Centre. To think beyond cost- to- serve metric and position the Call Centre as a central element within the CRM Program.
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Is C silent in your CRM
Asian Academic Research Journal (ISSN: 2319-2801) (December, 2013 Edition)
'The paper presents 9 recommendations to ensure the foundation of your CRM program is at C-Level (C as in Customer).
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The 'LEAN' towers of CRM
International Journal of Advanced Research in Business, Management and Accounting (ISSN: 2320-9127) (October 2013 Edition)
'LEAN' framework that can help organizations and consultants to audit and assess the CRM Program. This paper describes the framework and outlines each of the four ‘Towers’ your CRM Program can ‘LEAN’ on.
Honors & Awards
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Contributing Author
www.thedigitaltransformationpeople.com
http://www.thedigitaltransformationpeople.com/authors/joseph-dolphin
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Guinness World Record
The Guinness Book of World Records
I and close to 5000 colleagues put together the Single Largest Bollywood Dance Performance by any organization across the globe, at Bangalore, India. This feat took us to The Guinness Book of World Records!
http://www.guinnessworldrecords.com/world-records/412401-largest-bollywood-dance-lesson -
Best in the Consulting Industry-2015
CONSULTANTS REVIEW magazine
As Managing Partner, DOT1 Solutions Private Limited, was felicitated among the Best in the Consulting Industry for year 2015, by CONSULTANTS REVIEW magazine.
http://www.consultantsreview.com/digital-magazines/consultant-of-the-year-2015/index.html#page=16
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Award for Excellence in Value Creation
Accenture Celebrates Excellence Awards FY09- Outperform
Awarded for consistently delivering high performance in the Individual Category.
Organizations
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EDG Global Business Services: AI Voice Assistant (AIVA) and Augmented Reality Smart Glasses (ARSG)
https://www.linkedin.com/groups/4184462
EDG Global Business Services, the Implementation engine of EDG Cornerstone invites individuals, businesses, and academia to the 'AIVA and ARSG' group, to share, collectively learn, and grow. Members discuss topics ranging from Customer Engagement and Use Cases of AI Voice Assistants and AI Wearable Smart Glasses. Customer attitude or resistance to AIVA/ARSG. Customer technology anxiety. Customers perceived complexity. Physical and Health Risks of ARSG. Perceived Fashionability and Wearable…
EDG Global Business Services, the Implementation engine of EDG Cornerstone invites individuals, businesses, and academia to the 'AIVA and ARSG' group, to share, collectively learn, and grow. Members discuss topics ranging from Customer Engagement and Use Cases of AI Voice Assistants and AI Wearable Smart Glasses. Customer attitude or resistance to AIVA/ARSG. Customer technology anxiety. Customers perceived complexity. Physical and Health Risks of ARSG. Perceived Fashionability and Wearable Comfort of ARSG. AIVA/ARSG driving brand interactions, enabling brand, product, or service knowledge. Driving Innovation and Well-Being.
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EDG Global Institute: Artificial Intelligence Customer Engagement
https://www.linkedin.com/groups/3325575
EDG Global Institute, the People Transformation engine of EDG Cornerstone invites individuals, businesses, and academia to this 'AI Customer Engagement' public group, to share, collectively learn and grow. The topics range from AI-driven Customer Learning (how customers learn and build knowledge about your brand, product, or service), AI-enabled Customer Knowledge Sharing (how customers share their feedback with other customers), AI-enabled Customer Resource Integration (how customers can…
EDG Global Institute, the People Transformation engine of EDG Cornerstone invites individuals, businesses, and academia to this 'AI Customer Engagement' public group, to share, collectively learn and grow. The topics range from AI-driven Customer Learning (how customers learn and build knowledge about your brand, product, or service), AI-enabled Customer Knowledge Sharing (how customers share their feedback with other customers), AI-enabled Customer Resource Integration (how customers can access information with ease and making decisions to invest to their time and money). AI-driven Customer Co-Creation. AI-enabled growth in individual/interpersonal customer's brand/product/service knowledge. AI-driven 4Cs - CRM, Content, Community, and Commerce) - fundamental implementation strategies in engaging the ever-evolving digital consumer and driving revenue across the digital ecosystem.
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myxtra.world ~ Jump the Learning S-Curve
https://www.linkedin.com/groups/7021310
We are an Experience Transformation engine, creating knowledge through the process of learning. A recursive cycle of experience, discussion, feedback, and application in a real-life context.
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Let us work towards becoming a society that reads (books). I can give enough reasons why this matters, but let’s keep that for another day. Just by…
Let us work towards becoming a society that reads (books). I can give enough reasons why this matters, but let’s keep that for another day. Just by…
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Darling Traveena, Happy 22nd birthday to you as you celebrate this incredible milestone across distant seas, my heart brims with love and pride…
Darling Traveena, Happy 22nd birthday to you as you celebrate this incredible milestone across distant seas, my heart brims with love and pride…
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Day 2 at #IndiaSoft2025 – Bigger, Bolder & Even More Exciting! 🚀🌍 From back-to-back client visits to meeting incredible minds from across the…
Day 2 at #IndiaSoft2025 – Bigger, Bolder & Even More Exciting! 🚀🌍 From back-to-back client visits to meeting incredible minds from across the…
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#Conversation is essential for #transformation but abandoning the prototypicality is like leaving your station for the unknown. It’s difficult path.…
#Conversation is essential for #transformation but abandoning the prototypicality is like leaving your station for the unknown. It’s difficult path.…
Liked by Joseph Dolphin (जोसेफ डॉल्फिन)
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Service to the academic community
Service to the academic community
Liked by Joseph Dolphin (जोसेफ डॉल्फिन)
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