We're live at the IAAPA Expo! Stop by booth 4349 to meet the team and explore our AI Assistant – the industry's first unified solution, designed to seamlessly enhance the guest experience. Plus, join us for hAPPy hour from 3pm! 🍻 Recharge after a busy day with our A-IPA and Virtual Brewing Lager.
Attractions.io
Software Development
Uttoxeter, Staffordshire 10,015 followers
Guest-facing mobile apps that help attractions understand guest behaviour, drive spend and increase guest satisfaction.
About us
Attractions.io helps world-renowned experiences like Merlin Entertainments, Butlin's, and San Diego Zoo understand guest behaviour and use app-generated insights to reimagine their visitor experiences, increase on-site spending, and create lifelong brand advocates. Our products include; the Attractions.io mobile app platform and MapLayr SDKs. Find out more at www.attractions.io
- Website
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https://attractions.io
External link for Attractions.io
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Uttoxeter, Staffordshire
- Type
- Privately Held
- Founded
- 2009
- Specialties
- Mobile apps, Visitor attractions, Visitor experience, Visitor insights, guest experience platform, Resorts, Live Events, Zoos, and Theme Parks
Products
Attractions.io Mobile App Platform
Customer Experience Management Software
For over a decade, Attractions.io has helped world-leading experiences like San Diego Zoo, the Kennedy Space Center Visitor Complex and Merlin Entertainments delight guests and eliminate friction from the visitor journey. The Attractions.io mobile app platform pairs a branded feature-rich mobile app with a powerful operator console, helping you boost guest satisfaction, drive secondary spending, and connect data across every touchpoint: 🗓️ Bookings 🎟️ Admission 📍 Wayfinding 🍽️ Dining 🎢 Wait Times 🎪 Show & Activity Booking 🛍️ Retail 📸 Photo 🏨 Hotel Check-In With a customer-centric approach and a commitment to driving innovation in the sector, Attractions.io seamlessly connects with your existing technology to enhance the guest experience and drive business success. Learn more at www.attractions.io 🎥 https://www.youtube.com/watch?v=C4mhq1A6ARU
Locations
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Primary
Unit 10
Uttoxeter Business Centre
Uttoxeter, Staffordshire ST14 8AZ, GB
Employees at Attractions.io
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Chris Antoline
Passionate about Partnerships // 4x Tech Startups // Strategic Partnerships for Attractions and Live Events
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Cassandra Porter
Enterprise Account Executive at Attractions.io
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Alex Denvir
Senior Software Engineer at Attractions.io
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Josh Taylor
Lead Software Engineer at Attractions.io
Updates
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🚀 Our AI Assistant launches tomorrow at the 2024 IAAPA Expo! Swing by Booth 4349 to be the first to experience our conversational AI in action. See how it enhances the guest experience with: ✨ Personalised guidance based on guests demographics and location 📍 Seamless navigation that directs guests to exactly what they need 💸 Effortless upsells that drive revenue at the perfect moment If you can't make it to the show, watch the video below for a sneak peek. See how the AI Assistant integrates with ticketing, location tracking, and POS systems to make smarter recommendations aligned to guests needs.#IAAPAExpo #Booth4349
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🍻 Our Wayfinder Weizens were a hit in Amsterdam... now it's time to try our A-IPA in Orlando! Join us at Booth 4349 on Tuesday, November 19, for refreshing drinks and great company as we celebrate the launch of our AI Assistant. We'll be serving our "A-IPA" and "Virtual Brewing Lager"—the perfect way to unwind after a busy day at the show. 📅 Tuesday, November 19 ⏰ 3 - 6 PM 📍 Booth 4349 We can't wait to see you there! #IAAPAExpo #AIAssistant
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Our Co-Founder & CEO, Mark Locker, and VP of Product, Peter O'Dare, recently spoke with Blooloop about "AI that matters"—focusing on tools that bring genuine value to guests and operators. In the article, they discuss: ✅ How thoughtful AI applications enhance guest experiences, from personalised recommendations to smoother navigation. ✅ The importance of integrating AI where it genuinely improves guest journeys rather than feeling pressure to hop on a trend. ✅ Real-world examples of how Attractions.io uses AI to create seamless experiences that benefit both visitors and operators. 🔗 https://lnkd.in/gamTfSfV
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✨ Make every guest feel like a VIP with our new AI Assistant! ✨ More than just a chatbot, the AI Assistant offers personalised recommendations by integrating key data sources like ticketing, POS systems, and user preferences. Whether guests need directions to their next ride or help finding a restaurant that suits their dietary needs, our AI ensures they make the most of their visit with tailored, on-demand support. Heading to the IAAPA Expo next week? Book a meeting with our team to be the first to see it in action!
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What if every guest had your attractions' ultimate insider guiding their visit? In just two weeks at the IAAPA Expo, we're launching our new AI Assistant! Designed to accompany guests at every step of their journey, the AI Assistant integrates effortlessly with ticketing, location tracking, POS systems, and more— ensuring guests can find exactly what they need and make informed choices throughout their visit. What sets our AI Assistant apart? ✨ Personalised Experiences: Whether it’s geeking out with ride enthusiasts or helping families plan their perfect day, the AI Assistant tailors suggestions to each guest's preferences. 📍 Smarter Navigation: Guides guests effortlessly, answering complex questions like, “Where's the nearest restaurant with gluten-free options?” 💸 Revenue Boosting: Surfaces upsell opportunities at the right moments, like suggesting a fast pass when guests inquire about long wait times. 🎨 Bring your brand to life: Customise the AI to match your brand's voice and style, complete with unique avatars and colours. Be the first to see it in action at booth 4349. 🔗 Hit the link in the comments to learn more.
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It's our favourite time of year! Next month, we're heading to Orlando for the IAAPA Expo, and we can't wait to connect with our customers, partners and industry friends. If you're attending, be sure to visit us at booth 4349, where our team will show you how to unlock behavioural insights, drive revenue, and boost guest satisfaction with a mobile app platform. 🚀 Plus, be the first to see our AI Assistant in action! Our AI Assistant is more than just a chatbot—it's a 24/7 personal concierge that accompanies guests throughout their entire experience with you. From smart activity recommendations to custom itineraries and identifying upsells, it provides personalised, real-time support for every guest. Stay tuned for more details soon! 📅 Dates: November 19-22 📍 Booth: 4349
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Magnolia Plantation & Gardens is a haven for nature lovers, but with 400 acres to explore, they needed an effective and sustainable way to help guests navigate the grounds on their own. By introducing a custom mobile app, they have: ⏳ Reduced staff workload ⏩ Eased congestion at entry points 🌸 Personalised the guest experience with real-time updates on what's in bloom and seasonal content 🌱 Reduced paper waste thanks to interactive wayfinding The results? 93% of app users have a great experience, and 60% opt-in to future marketing communications. Link to the full case study is in the comments 👇
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🎟️ You never get a second chance to make a good first impression. Ticketing is often the first interaction guests have with your attraction, and that moment sets the tone for their entire experience. Last quarter, we optimised the mobile wallet to be fast, flexible and frictionless- helping you deliver a more efficient, stress-free experience from the very first touchpoint. Here's what's new: ✨ Flexible date selection: Guests can now choose their preferred date or time, creating a seamless, personalised booking process. 📩 Instant access: Our API integration ensures guests receive booking confirmations immediately, allowing them to access their tickets right away. 🗂️ Simplified ticket management: Tickets are neatly organised in the wallet, with expired tickets clearly labelled and the option to hide unnecessary "valid to" dates. 🚫 Capacity management: We've improved capacity handling to prevent overbooking and ensure a stress-free experience for both guests and operators. Explore the full set of updates from Q3 here: https://lnkd.in/gS6xaak8
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👻 Spooky season is here! Tulleys Entertainment Group and Mead Open Farm have pulled out all the stops for Halloween, and our immersive maps help bring these incredible experiences to life. With night mode and dynamic lighting effects, these maps don't just guide guests—they amplify the delight (and fright!), to leave a lasting impression on every single guest.