Steve Riley

We are at the start of a wave of technology disruption, and with it comes a wealth of opportunities for the UK. But it's also true that change can be daunting, and our recent Innovation Catalyst research shows that some UK decision-makers are struggling to keep up with the pace of disruption. If you're feeling 'behind' on your AI journey, here are three things to keep in mind: #1: Don't tie yourself in knots about doing innovation 'right'. 'Doing it right' means taking the first step. #2: Innovation doesn't have to mean going with the biggest, brightest idea in the room. Look for the small, iterative wins that will have the most impact. #3: The most innovative ideas can come from anywhere. Your people are your innovation engine, so build a culture that encourages everyone to ask questions and think creatively. Thankfully, no one has to be alone on this journey. We can help anyone, at any point in their transformation, navigate the challenges ahead and embrace the promise of AI. #iwork4dell #innovation #genAI #AI

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This is a fantastic article from the The Wall Street Journal featuring IBM Senior Vice President of Transformation and Operations, Joanne Wright. She gives an exceptional interview about IBM’s digital transformation and how we are Client Zero for our own AI and automation products, specifically watsonx and our new Granite family of large language models (LLMs). I’ve been telling our own HR Client Zero story for years, but I love this broader IBM context. As Joanne says, “At IBM, we are using our own technology and consulting capabilities to reimagine every aspect of our operations by stepping back and considering where we can simplify our business and eliminate processes that are no longer needed. The vision is to then embed automation and AI into everything we do. We’ve set our sights on three outcomes: streamlining productivity, delivering at scale and speed, and improving the overall user experience.” A fascinating read for any business looking to transform with AI and scale it across the company. #transformation #ProudIBMer #AI  

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Check out this podcast from HCLTech and listen to conversations between Kristen Laird from Microsoft and Dr. Andy Packham from HCLTech on significance of ethical AI. They discuss key challenges associated with identifying and mitigating bias in AI systems and necessity of responsible AI development. Learn about real-life examples of how responsible AI practices have led to positive outcomes. Click on the link: https://okt.to/t0s3Xz #HCLTech #Microsoft #ResponsibleAI #GenAI

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𝐂𝐨𝐬𝐭 𝐚𝐧𝐝 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐚𝐫𝐞 𝐧𝐨 𝐥𝐨𝐧𝐠𝐞𝐫 𝐞𝐧𝐨𝐮𝐠𝐡. 𝐆𝐥𝐨𝐛𝐚𝐥 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐦𝐮𝐬𝐭 𝐞𝐯𝐨𝐥𝐯𝐞 𝐭𝐨 𝐭𝐡𝐫𝐢𝐯𝐞 𝐢𝐧 𝐭𝐡𝐞 𝐦𝐨𝐝𝐞𝐫𝐧 𝐥𝐚𝐧𝐝𝐬𝐜𝐚𝐩𝐞! A recent HFS article sheds light on the need for Global Business Services (GBS) to embrace generativity. Authors Saurabh Gupta and Phil Fersht advocate for a shift towards leveraging AI and automation to tackle broader challenges and drive new value creation. They emphasize the importance of redefining talent strategies to attract and retain the next generation of workers. Read more: https://lnkd.in/dnx29NvS #GBS #Automation #AI #BusinessTransformation #FutureOfWork #DigitalTransformation #TalentManagement

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How can sustainable technology help your business gain a competitive edge? In this latest blog, our expert @GregBentham shares his insights on how sustainability can drive innovation, efficiency, and growth. He also explains how Capgemini can help you design and implement sustainable solutions that align with your business objectives and environmental commitments. To know how you can make a positive impact on the planet and your bottom line read the blog now https://lnkd.in/eB4x5P76

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I'm looking forward to this year's Wimbledon, especially for the new experience enhancements through AI. For anything you want to know about your favorite players the new "Catch Me Up" feature has you covered! Powered by IBM's Granite LLM, this innovative feature provides personalized player insights stories, so you can stay informed and engaged with the tournament. Check it out #Wimbledon #AI #personalization https://ibm.biz/BdmtAu

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Join us in London to hear how GenAI can be applied to revolutionise your digital operations. Attend this session to hear insights from Centrica, who are successfully transforming with ServiceNow to drive better outcomes. Learn more and register: http://spr.ly/6041oiMyP

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In case you missed our event, here is the link to download the insight paper, enjoy!

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Societal shifts including changing workplace attitudes, the rise of #AI, and the push to NetZero are reshaping the UK workforce – is your organisation ready to respond?   Despite most workers recognising the need to #upskill, UK employees are spending 20% less time on #training than a decade ago. Increased investment in training and providing employees with dedicated time to upskill is crucial to meet these challenges and drive future success: https://bit.ly/3U2rt62

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As #GenAI continues to gain traction, it’s crucial for organizations to approach implementation thoughtfully. Capgemini's Doug Ross outlines four essential guardrails to consider: regulations, talent development, operational models, and ethical practices. Understanding the regulatory landscape is key, especially as new laws emerge. Plus, reskilling employees to embrace #AI technologies will empower businesses to innovate confidently. By integrating these guardrails into their strategies, companies can unlock the full potential of GenAI while mitigating risks. Read more in this CIO Dive piece.

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The data is in: 2024 is the year AI at work gets real. The use of generative AI has nearly doubled in the last six months, with 75% of global knowledge workers using it.

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In an ever-changing geopolitical landscape, CEO optimism continues to grow. How are leaders adapting to these shifts? The latest Fortune/Deloitte report explores the strategies and insights that are driving this optimism. https://deloi.tt/3QQmPGQ

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Elevate your transformation strategy with a high-impact Chief Transformation Officer. Read PwC UK's article to discover the 10 traits of successful Chief Transformation Officers and why more organisations are appointing transformation leaders to drive change: https://pwc.to/45dP9ZI #Transformation #BeTransformative

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Practical tips to kick-start your digital transformation journey, right on-point!

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Whatever challenges you face, PwC UK's industry expertise and technology capabilities can help you create the change you need. Be transformative with the right skills, culture and technology to change and keep changing. https://pwc.to/3wvJJMA #BeTransformative #HumanLedTechPowered #Transformation

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Here's Capgemini’s research report with @HFSResearch, focusing on The Future of #GBS, probing why attracting top #talent is a challenge for #GlobalBusinessServices. See what deters high-caliber professionals from seeking careers in GBS and factors that contribute to high attrition rates, while the opportunities brought to companies by the modern #GBS are becoming even more strategic. Another conundrum to solve. Download the report here: https://bit.ly/3zfZrgf #ConnectedEnterprise #PeopleExperience Capgemini Business Services

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