Service and support from the people who know your Apple Watch best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Cover more than your wrist when you buy AppleCare+ for Apple Watch.

Every Apple Watch comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for Apple Watch extends your coverage to two years from your AppleCare+ purchase date3 and adds unlimited incidents of accidental damage protection. Each incident is subject to a RM 329 service fee for Apple Watch and Apple Watch Nike, and RM 379 service fee for Apple Watch Ultra and Apple Watch Hermès.2 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.

Apple-certified service and support coverage
24/7 priority access to technical support through getsupport.apple.com1
Get unlimited incidents of accidental damage protection2
Battery service coverage3

One stop for support

Minimise the amount of time without your Apple Watch with Express Replacement Service

Because Apple designs Apple Watch, watchOS and many applications, Apple Watch is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts via chat or phone
  • 24/7 priority access through getsupport.apple.com
  • Global repair coverage: Get local Apple hardware service when travelling around the world4
  • Carry-in repair4: Take your Apple Watch to an Apple Authorised Service Provider
  • Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair4

Hardware coverage

Get unlimited incidents of accidental damage protection2
Get battery service if it retains less than 80% of its original capacity

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Coverage includes the following:

Service coverage includes the following:

  • Your Apple Watch
  • Battery3
  • Unlimited incidents of accidental damage protection,2 each subject to a service fee of RM 329 for Apple Watch and Apple Watch Nike, or RM 379 for Apple Watch Edition, Apple Watch Hermès and Apple Watch Ultra

Software support

Get direct access to Apple experts for support using watchOS and more

With AppleCare+ for Apple Watch, Apple experts can help troubleshoot issues with your Apple Watch, watchOS and Apple-branded Watch apps, including:

  • Using watchOS
  • Connecting to iPhone, including iOS and the Apple Watch app
  • Questions about Apple-branded Watch apps

Protect your Apple Watch

AppleCare+

You can buy coverage on a fixed-term plan.

2 yrs

3 yrs

Apple Watch Ultra 2

—

Apple Watch Series 10 

—

Apple Watch SE

—

Apple Watch Hermès

—

Apple Watch Hermès Ultra

—

How to buy

  1. Purchase AppleCare+ with your new Apple Watch.
  2. Or buy it within 60 days of your Apple Watch purchase:
    • On your paired iPhoneOn your paired iPhone (go to the Watch app > General > About and choose Add AppleCare+ Coverage)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • By calling 1800 803 638 (requires you to run a remote diagnostic and provide proof of purchase)

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support by phone or chat,
set up a repair and more.

Find your Apple Support phone number here.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app