Discover how #AI tools like workforce management, self-service solutions, and after-call automation can ease stress, drive efficiency, and create happier customer experiences 👤 👉 https://zm.me/40ZX7Wg The holiday season can be one of the most demanding times for CX leaders, especially in retail and hospitality—but it doesn’t have to be! Whether it's predicting call volumes, empowering agents with flexible scheduling, or enabling seamless handoffs, our guide has the insights on how contact center AI can lighten the load during the peak season and those ahead 🎁 ✅
Zoom
IT Services and IT Consulting
San Jose, CA 585,067 followers
AI-First Work Platform for Human Connection ✨
About us
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home
- Website
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https://www.zoom.us
External link for Zoom
- Industry
- IT Services and IT Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- San Jose, CA
- Type
- Public Company
- Founded
- 2013
- Specialties
- Mobile Collaboration, Audio Conferencing, Video Conferencing, Online Meetings, Web Conferencing, Cloud Meetings, and Webinar
Locations
Employees at Zoom
Updates
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Join us in congratulating Zoom Founder & CEO Eric S. Yuan and Zoom Chief Product Officer Smita Hashim for being recognized by UC Today in the inaugural UC Leaders Awards! 👏 We are proud to have such innovative and collaborative leaders driving Zoom’s vision of an AI-first work platform for human connection ✨
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A huge round of applause to Zoom Chief Product Officer Smita Hashim for winning the Women in UC Leadership Award from UC Today 👏 This award recognizes a top innovator who demonstrates exemplary leadership and influence in the field of unified comms 🏆
🌟 Celebrating Smita Hashim, Chief Product Officer at Zoom, for winning Women in UC Leadership! Her trailblazing contributions continue to inspire innovation in UC. 💪 📹 Watch judge Melody Brue, VP & Principal Tech Analyst, Moor Insights & Strategy, reveal Smita's exceptional win. We’d also like to give a shout out to Christina Hyde, Highly Commended for this award. Check out our winners 👉 https://lnkd.in/ex4rCgfG | #WomenInUC #UCLeadersAwards24
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Congratulations to our fearless leader, Zoom Founder & CEO Eric S. Yuan for winning the inaugural UC Leader of the Year Award! These awards highlight visionary leaders and creative individuals across the globe who are shaping the future of communication tech 🎉 Learn more ⬇️
👏 A huge round of applause for Eric S. Yuan, CEO & Founder of Zoom, on being named UC Leader of the Year! His leadership has redefined collaboration and connectivity worldwide. 🙌 📹 Hear our judge, Tsahi Levent-Levi, Your WebRTC Coach, Cyara, explain why Eric stood out. We’d also extend our congratulations to Amit Barave, Highly Commended! Check out our winners 👉 https://lnkd.in/efaRjqfv | #UCLeadership #UCLeadersAwards24
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History becomes legend. Legend becomes your new Zoom virtual background ⚔️ Return to Middle-earth with Zoom x The Lord of the Rings: The War of the Rohirrim virtual backgrounds for your next Zoom Meeting 🎥 Visit https://zm.me/lotr to download your favorite Warner Bros. Entertainment #LOTR virtual backgrounds, then in your Zoom Workplace app go to Settings > Background & Effects > Click + > Add photo/video > Upload file The Lord of the Rings: The War of the Rohirrim is playing in theaters everywhere December 13 🍿
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We’re putting Red Bull Racing & Red Bull Technology driver Max Verstappen in the hot seat for an "Ask Max Anything” session 🏎️🔥 Curious about which #AI capability Max would want in his car, or what other career track he may have pursued if not an F1 driver? Watch to find out!
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Zoom reposted this
Proud to share that Zoom has earned three VIBE Awards from The Muse for workplace flexibility, vacation & time off, and financial & retirement benefits. 🌟 These honors reflect the voices of our employees and our commitment to becoming an AI-first company that supports well-being, innovation, and the growth of our people. At Zoom, we’re empowering employees to imagine what they can achieve when balance, flexibility, and opportunity come together. 💡 Thank you to The Muse and to every Zoomie who makes this recognition possible. Let’s keep shaping the future together! Click the link below to read more. #ZoomieLife #VIBEAwards
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Customization is key 🔑 You can personalize your toolbar in Zoom Meetings, and personalize your Zoom Workplace navigation bar by dragging and dropping the tabs into any order you prefer ✅ Thanks for sharing, Said Saddouk 💙
Transforming Boring Virtual Sessions into Engaging, Impactful Experiences 🚀 | Expert Trainer & Coach | Creator of Memorable Learning Adventures 📣 Reach Out Today! | The Facilitainer & Geek-in-Chief
Did you know… you can customize your Zoom Toolbar? 🤯 For a more personalized Zoom experience, you can rearrange most toolbar buttons to keep your go-to tools within easy reach. Just click and drag any button to place it exactly where you want. (All except the 'Audio,' 'Video,' 'More,' and 'End' buttons, which are fixed and can’t be moved.) Need a Reset? To revert to the original layout, click More > Reset to Default. You’re welcome. 🤓 Did you know this already, or is this a new one for you? 🤔 This is one of the quick tips from my 'Facilitainment Weekly' newsletter — don’t miss the next one! Be sure to join for more handy tips, tools, and ideas to level up your virtual meetings, workshops, and events: 👉 join.thefacilitainer.com Your Geek-in-Chief, Said, the Facilitainer #VideoConferencing #Zoom #VirtualFacilitation #ProductivityHacks #TechTips
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Zoom AI Companion keeps things moving for Max Verstappen and the Red Bull Racing & Red Bull Technology team – no matter the challenges, obstacles, or distractions ✨✅
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Congratulations to Zoom CISO Michael Adams for being one of the top 50 tech leaders to make the Forbes CIO Next List 🎉 Michael oversees all facets of product security, cybersecurity, and broader corporate security for Zoom globally 🛡️ Since joining Zoom, he has been instrumental to our transformation – spearheading our security maturity while enabling growth and innovation ✅
The #ForbesCIO Next List: 2024 If the future of business is AI, then these are the people leading the charge. As artificial intelligence continues its march into the mainstream — generating billions in investment and research — it has gained particular traction in enterprise. Almost two-thirds of organizations say they’re now using AI in at least one business function, up from a third last year, according to a May report from consulting giant McKinsey. And 67% expect their companies to invest even more in AI over the next three years. Full list: https://lnkd.in/ehZwiyfd
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