Harry Patz, Jr

We in Rakuten believe that AI should empower humans not replace them. This means we have to take AI to people not have people needing to come to AI, they are too busy and it will fail. We have seen this journey already in automation where people do not have time to do something new when they need to keep the lights (or base station) on now. Remember the famous cartoon of the medieval knight rushing off to war, passing the machine gun salesman... As with all humor, there is truth lying behind... We have approached AI in telecom by empowering our experts not by promising to replace them or expecting them to be data scientists overnight. All of us are dealing with a data scientist shortage that will not get easier, so we have focused on building a platform that scales and empowers those experts, allowing them to run at speed while minimizing risk. 1. Telecom experts are too busy (don’t want) to be data scientists. 2. Mobile operators want to control their AI destinies. 3. Pure AI data platforms are not the answer. To learn more about what is already in production today in Rakuten Mobile, Inc., reach out to Rakuten Symphony Anshul Bhatt and Rahul Atri who are at #DTW

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How does DZS leverage predictive and prescriptive AI/ML models and algorithms today to deliver network and service efficiencies at scale? Check out the new blog at the DZS website. For instance, by leveraging our AI-powered software, service providers can analyze an astounding 100,000s messages per second across millions of routers, CPEs, and gateways within their network. Based on these trained data models and advanced algorithms, we are able to produce tens of thousands of insights, all aimed at quickly resolving the issue before it impacts the network or the end-user experience. When compared to other solutions, DZS’s high-performance and open-standards analytics software architecture is highly scalable and is quickly turning into an invaluable end-to-end data strategy tool for many leading service providers. #AI #analytics #broadbandnetworks

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Always scary listening to yourself, especially when "swearing in church" 😊. This is quite enjoyable since we are just speaking - ZERO corporate messaging! At least until we get right to the end when I couldn't help myself. Rakuten has a very clear customer promise... “We're trying to sell technology to people who don't care. Why are we doing that? Why are we screaming from the rooftops that you can get 5G here? Nobody cares, nobody cares, because it makes no difference to them. If we were selling hotel rooms, we'd sell a hotel room for the same price in Manhattan as we were in Oklahoma City. I mean, it's, we don't, I think we've lost touch as an industry with what we need to have as a customer promise. I think initially, because our customer promise was so tied to technology, it was a lot easier. So do voice everywhere, we're building networks that do mobile voice. So that's really simple. We've got disintermediated from the customer experience with smartphones. That's why the app economy took off and 4G was pulled through. It didn't lead it. It pulled through. We were hoping, by the way, as an industry, that someone invents something that pulls us through again. But (the fundamental problem) we haven't got a customer promise. Now, let me flip to my day job. And this conversation has had nothing to do with my day job, which is why I've enjoyed it so much. Rakuten has a very clear customer promise... Listen to the end to understand what that is. And thank you to Monica for being a wonderful host!Always scary listening to yourself, especially when "swearing in church" 😊. This is quite enjoyable since we are just speaking - ZERO corporate messaging! At least until we get to the end... Let me highlight that bit... “We're trying to sell technology to people who don't care. Why are we doing that? Why are we screaming from the rooftops that you can get 5G here? Nobody cares, nobody cares, because it makes no difference to them. If we were selling hotel rooms, we'd sell a hotel room for the same price in Manhattan as we were in Oklahoma City. I mean, it's, we don't, I think we've lost touch as an industry with what we need to have as a customer promise. I think initially, because our customer promise was so tied to technology, it was a lot easier. So do voice everywhere, we're building networks that do mobile voice. So that's really simple. We've got disintermediated from the customer experience with smartphones. That's why the app economy took off and 4G was pulled through. It didn't lead it. It pulled through. We were hoping, by the way, as an industry, that someone invents something that pulls us through again. But (the fundamental problem) we haven't got a customer promise. Now, let me flip to my day job. And this conversation has had nothing to do with my day job, which is why I've enjoyed it so much. Rakuten has a ver... Listen to the end to understand what that is. And thank you to Monica Paolini for being a wonderful host!

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The interim Brief is out. We discuss T-Mobile's earnings a bit and also the NTIA comments concerning non-fiber technologies made at last week's Fiber Connect conference. More inside... #sundaybrief

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"The age-old wisdom of a Native American proverb, “You can’t wake a person who is pretending to be asleep”, resonates strongly with the current malaise pervading the telecoms industry. It is a fitting metaphor for the industry’s collective denial of its own flawed 5G gambits, which is costing it dearly in capital and, more deeply, compromising its long-term viability." Credit: Luke Kehoe, "5G: telcoms’ denial of its flaws and failures is costing them dearly" Short term the industry needs to get back to basics - customers, efficiency, 101 running a good business Long term... #6G cannot be the next #5G https://lnkd.in/eQDy-vj6

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Did you know T-Mobile for Business has the only nationwide #5G standalone #network in the U.S.? 5G Standalone is a "100% 5G network," built entirely on the latest 5G technology—without depending on older 4G systems like non-standalone 5G does. Standalone 5G is faster and more efficient than our 4G systems. And you need 5G standalone for innovations like: ✅ Network slicing ✅ Ultra-low latency ✅ Private 5G networks Discover how 5G standalone can take your business further: https://t-mo.co/4bKYfiT

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New article on Comcast Business's plans. Comcast reported its Q1 results today. As in previous quarters, the EBITDA margin for its business division is very high - 57%; much higher than the other operators we track. It is planning to trade some of this margin for growth, which makes sense. As I argue in this piece business revenue is on the low end compared to peers (when measured as a share of total revenue). https://lnkd.in/eUK8Pd8Q

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The industry is buzzing about Apple's support for RCS services—it's been a hot topic lately. As someone deeply involved in the RCS world, I can barely contain my excitement. Apple has long favored its messaging platform, iMessage, over adopting RCS. Its reluctance likely stemmed from wanting to ensure user experience and security. The adoption of RCS could ramp up Apple's competition with Meta, although it won't necessarily challenge WhatsApp directly. But it's a positive move for Google and MNOs. With SMS usage dwindling, RCS was being relegated to advertising, reminders, and one-time passwords. A strong person-to-person service is also essential to complement business services, which are now a primary revenue source. Without personal messages, opening rates and campaign ROI would plummet. If Google and Apple push RCS for deeper device integration, it could shake up the OTT/messaging landscape. This could be a game changer for businesses, allowing them to connect more effectively with customers. RCS streamlines enterprise-customer communication, unlike OTT apps that require downloads. With Apple’s adoption, the gap in rich messaging functionality between platforms will narrow. As a leader in the industry, I am eager to see how this shift will reshape the dynamics of digital communication. We all need to be ready as we step into this exciting new chapter. Globe Teleservices Pte. Ltd. GTS TechLabs Rajiv Singla Sudip Chatterjee Pallavi Kudtarkar Awnish Chaudhary Alok Maurya Ranga R S (He/Him) Murthy Muniyappa Prabhat Kumar CERF Solutions Pvt. Ltd. Chris Almeida Akbar Ladak

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If you want some pragmatic insight on how CSPs should look to leverage AI then check out this interview with Kailem Anderson #AI #blueplanet #OSS

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Another consolidation Satellite Communication Industry is on mission

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I’m thrilled to share our latest insights on navigating the Open RAN revolution! We dive deep into the complexities of deployment and vendor integration, offering proven strategies to build flexible, cost-efficient 5G networks. Discover how our iComm360° approach is empowering organizations to overcome key challenges within the Open RAN ecosystem. #OpenRAN #5G #TelecomInnovation #NetworkTransformation #TechnologyIntegration

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Enjoyed talking with MarketWatch about how we’re approaching convergence. With fiber as the foundation, no doubt in my mind we have the right strategy to deliver the seamless connectivity our customers want and need. And with an owned network built at scale, we’re well ahead of our competition. #convergence #convergedconnectivity #fiber #connectingchangeseverything

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Curious about the future of networking? Discover how Lumen Technologies is leading the charge in Network as a Service (#NAAS) and what it means for the industry.

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eSIMs are poised to shake up the telecom industry, and my colleagues Kester Mann and Luke Pearce are hosting a must-attend webinar to clarify the complexities of e-SIM technology’s impact on the telecom industry. Key questions Kester and Luke will explore: 🔘 How will eSIMs change the game for telcos? 🔘 What are the compelling use cases beyond roaming? 🔘 The shift towards eSIM-only smartphones 🔘 How will consumer and enterprise behaviour evolve? Don't miss out on this inside look into the implications of eSIM adoption.  Register for the free webinar here: https://lnkd.in/eS635kva #eSIM #telecom #connectivity #webinar #innovation

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🚀 Telco Leaders: Ready to Boost Sales in the FTTH Boom? 📡 Unlock your digital-age sales potential and capitalize on the FTTH surge. Here are some great strategies from our fantastic team of experts to stay ahead in the game. It's well worth a look. skp.link/9pld #TelcoTransformation #FTTH #DigitalSales #InnovationInTelecom #LeadershipInTelecom #CustomerExperience #SImonKucher

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Telecom vendor selection isn't the same as other procurement. So if your vendor selection process tries to: - Only factor in price, - Rely on outdated information, - Overlook location-specific coverage... ...expect it to create sub-optimal connectivity at best, business disruption at worst. This one-size-fits-all approach might work in centralized procurement but in telecom - it falls short. Which is why I'm equal parts surprised & not surprised it's so common. Surprised because it's clearly the wrong approach. But also not surprised because it's easy to see how we got here... Telecom used to be very centralized. And, at that time, this made perfect sense. The carriers were limited. The options were standardized. Most services didn't leave the bounds of the office. These stakeholders needed to be able to control costs. The process supported that. It was only when remote work did end-users start having sway over connectivity decisions. In response, telecom procurement corrected course. But it over-corrected. And now the correction needs correcting. I'm not saying throw out procurement best practices. But I am saying that it should enable productivity as quickly & efficiently as possible. Eliminate the guesswork. Keep the oversight.

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Empower your teams with #5GLaptops—without breaking the bank. 🏦 Right now is the time to begin talking about what your 2025 connectivity needs look like. 😃 As an EAE for T-Mobile for Business I can help your organization take advantage of cutting-edge tech as a manageable monthly expense. Let’s connect to talk about how you can: • Move tech spend from CapEx to OpEx • Snag credits on top laptops 💻 • Streamline vendors • Boost security 🛡️ 📧[email protected] to start that conversation today. Click to learn more. ⬇️ https://lnkd.in/gx7iGDva

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Laurent Therivel, CEO of UScellular, shared the three key federal actions he thinks are needed to improve U.S. telecommunications: 1. Expand Licensed Spectrum: Increase the availability of licensed, full-power spectrum and restore the FCC's authority to auction this resource to enhance VoIP service reliability. 2. Unified Innovation Strategy: Implement a government-wide approach to innovation to streamline and maximize technological advancements. 3. Strategic Infrastructure Funding: Better align the billions allocated for infrastructure to efficiently bridge the digital divide, enhancing telecommunications and VoIP services across the nation. You can check out the entire interview here: https://lnkd.in/ePB3VfRC

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