Reminder: your product will never be equitable or accessible until it's affordable. I have an autoimmune disease, and my quality of life depends on a medication I use every 8 weeks. Without insurance, each dose of the medication cost $21,000. That's $163,500 per year. Every time I use it, I am reminded of my privilege. In #ProductEquity we talk a lot about representation, building with, and co-design. The reality is- a product can have the most sophisticated features, a seamless user experience, and align with many principles of inclusive design, but if it's out of reach for the people who need it most, it falls short of its promise. #Accessibility goes beyond disability and mismatched interactions- it's also about whether someone can access your products or services in the first place. As we innovate, let's not forget about the digital redlining that is happening right now. Yes, we need to combat bias in AI, and we also urgently need to work on building access.
Love this Chang, thanks for sharing, I resonated with this as person living with disabilities myself! Accessibility and afforability goes hand in hand especially those of us in marginalized community that don't have access due to their disability.
Founder & MD / Leadership & OD / Culture & DEI / Facilitator / Speaker / ICF Coach / Mentor / Positive Psychology / Embodiment Practitioner
1moThanks for sharing your story Chang Liu , it's truly eye opening. But, $21,000 per dose, I find it hard to compute that number in my head - how is that even legal?