We had Linear event for founders in SF last night, and as part of that I had a fireside chat with Patrick Collison from Stripe.
We covered some topics like the importance of craft, product management, good leaders, etc.
Some highlights:
The importance of craft: At Linear we see the craft as the requirement for quality. People who care about their craft, almost automatically produce quality.
Patrick: "We want to employ really good people. Really good people just don't like working on kind of sloppy things. There's just a deep spiritual aspect to that."
Power of small teams: In my experience in companies, some of the best work was always done by a small, focused team, most features at Linear are built by 2-4 team members.
Patrick: "The original iPhone software team was 20 people. The kernel, the apps, the browser, the touch interface, like the whole thing. So when people are telling you that they need 40 people for some project, you can explain to them how the iPhone was built with 20 people. So how big would you consider your project in multiples of the iPhone?"
How Stripe still builds products in a startup way:
Patrick: "There is an internal recipe for this which first guides you to figure out the right user for the product, then the team should go talk to some of those people. Then you should get some of these people into the Slack channel or some other channel where you can get them to try it, get more feedback or try the product. Once you have 5 excited users for something, you can scale it to 100. Then you can start looking at some metrics, but again you look at things like is it actually solving their problems etc."
Incredible add for Shopify! Tobias Lütke and Kevin Scott are two of the very best people I have ever worked with. 💙