Ming T. Lu’s Post

https://lnkd.in/dPRCdGPu Gatekeeper Systems revolutionizes retail security with Purchek Pushout Theft Protection, a behavior-based technology preventing theft at its source. Unlike traditional methods, Purchek disables suspicious shopping carts, eliminating the need for confrontations and ensuring a safer store environment. Craig Greenberg, SVP of Sales and Marketing, highlights Purchek's impact on push-out theft, balancing employee safety and merchandise protection. The technology's unbiased approach unveils surprising insights into diverse demographics engaged in theft. With a quick payback period, Purchek provides a comprehensive solution for merchandise loss. A case study demonstrates an 80% reduction in theft events within two weeks of deployment. Gatekeeper's innovative technology adapts across retail segments, offering a game-changing approach to loss prevention. #RetailInnovation #LossPrevention #SecurityTechnology

The ultimate threat @ SCO (self-checkout) is the UPC barcode (generators): Nothing I am saying here is a secret, REDDIT and many other websites have discussions on how easy this is to do, however what everyone needs to be aware of is how often this has been happening. (more incidents in the last 3 months then the prior 7 years combined; and the $ amounts are growing) The provided link shows only one example of many thefts and had they not used the barcodes for 281 buckets of roof sealer, they may have never been caught. (Who knew FLEX SEAL was that popular!) 1. Most thefts at SCO are small in nature. 2. Organized Retail Crime rings have started to use 'home barcode generators' to relabel products to create major theft incidents on high-priced items. 3. The Home Depot has caught more than one ORC ring in recent months using fake barcodes to scan items thru SCO. 4. Walmart has seen a growing trend of fake barcodes since the pandemic. 5. The same ORC rings have been using fake barcodes on gift cards for years (#1 method on how ORC steals money from a loaded gift card - always check your barcode labels on store gift cards)) 6. When casual customers miss a scan or skip a scan on a low-price item - it creates the '10-yard dash' to the exit door to complete the theft. 7. The fake or swapped UPC barcode creates a TRIPLE PLAY against the retailer. (triple the loss) - Use of the fake barcode at SCO greatly discounts the item. (first 'out') - ORC will return item to store for a FULL refund of original price, asking for store credit. (second 'out') - that store credit will be used to shop or sold almost instantly online; the new user will buy products using the fake credit. (turning the 3rd out) Getting hit once is bad enough but getting hit 3 times on a single item is devastating as in baseball walking the bases loaded then being guaranteed a triple play ball on the next pitch to avoid all chances of a score. What can be done to avoid the 'triple play' against retailers: 1. RFID tags cannot be duplicated at home. (can validate an item and can be used to replace UPC barcodes for POS) 2. Computer Vision Technology used to validate a product match what is being purchased. (Everseen, Mashgin, LVT (LiveView Technologies), Diebold Nixdorf and others can help.) 3. GS1 will sunrise the Digital Link barcode in 2027. (delayed from 2024 sunrise) (digital link is a new 2D barcode that has encryption technology built in) (the vast majority of current scanners can read 2D optical barcodes (QR)). (Reverse Logistics Association 12N barcodes as well) 4. If you don't have these technologies in-store, random receipt validation (item counts), acknowledging the customer (remember the bad actors do not want to be seen or greeted), and making the '10-yard dash' to the exits more difficult by placing SCO w/in the manned lanes (NOT next to the EXIT!) or adding a restriction/barrier.

Walmart's Innovative Move to Combat Retail Theft: A Step in the Right Direction, but More Work Ahead Kudos to Walmart for testing innovative solutions, like its partnership with Digimarc, to address the growing issue of theft at self-checkout. Their introduction of invisible barcodes that streamline the scanning process is a remarkable step forward in improving the customer experience and preventing loss. However, as someone with years of experience in the retail industry, it's clear that theft remains an epidemic that extends beyond technology. Shrink continues to rise, especially as we navigate a challenging economic climate with inflation. Self-checkout theft, in particular, has been a major issue, and while technology can help reduce losses, it’s not the only solution. This is a call to action for everyone in the convenience and grocery sectors: We need to work together to combat this ongoing challenge. Loss prevention requires continuous innovation, better store operations, and stronger community partnerships. Let’s ensure that as we innovate, we do so comprehensively to protect both retailers and consumers alike. #RetailInnovation #LossPrevention #Walmart #SelfCheckout #ConvenienceStores #RetailTrends

Protect Your SMB from Financial Loss Due to Theft with VideoRegister As a retail loss prevention expert, we understand that managing theft can be one of the most daunting challenges for SMB retail store owners. The financial impact of cash register (POS) fraud can be substantial, but there’s a powerful solution that can help you stay one step ahead: VideoRegister. What is VideoRegister? VideoRegister is a cutting-edge tool designed specifically to combat POS fraud. Here are some ways we help safeguard your business by reducing the risk of financial loss: Real-Time Monitoring: VideoRegister integrates seamlessly with your POS system, offering real-time surveillance of transactions. This means you can easily spot and instantly review any suspicious activities as they happen. Comprehensive Analytics: Our solution provides detailed analytics and reports to help you identify patterns and irregularities that could indicate fraudulent behavior. Alert Notifications: VideoRegister will send alerts if an anomaly is detected. This proactive approach allows you to address potential issues before they escalate. Enhanced Employee Accountability: By monitoring transactions and register operations, VideoRegister helps ensure that employees adhere to best practices and discourages dishonest behavior. Streamlined Investigation: With robust video and transaction data archives, investigating discrepancies becomes a straightforward process, reducing the time and resources needed to resolve issues. With VideoRegister you no longer need to sync up your DVR with your POS. Why Choose VideoRegister? Implementing VideoRegister means investing in a solution that not only protects your bottom line but also enhances overall store security. Its user-friendly interface and powerful features make it an essential tool for any SMB looking to prevent financial loss due to theft. Don’t let theft (particularly employee theft) erode your profits. Explore how VideoRegister can fortify your loss prevention strategy and keep your business secure. Reach out today for a demo and see how we can help you safeguard your store! #RetailSecurity #LossPrevention #VideoRegister #SMBProtection #FraudPrevention #RetailTech

Retail theft is out of control. A simple solution is to make an entry processor system. Scan your identification on the way in gives you access to the store, without the identification card, no entry. A State issued identification card or drivers license, or passport would do the trick. The list of recorded identities is only used when theft occurs. It will be a huge deterrent to shoplifting. Those without identification can enter on another’s identification making them, the id holder responsible for their guest. Another is the exit system. Several other forms of deterrence can be used, to include scan your receipt on your way out. Beside having physical security, door alarms tag systems, large retailers would be saving possibly millions a year in retail theft. My idea would require people willing to go beyond to shop where they want, but because of massive theft the rules would have to change if these retail companies want to save millions.

How to prevent retail or shopping centre theft? #lossprevention #safetyatwork #shoppingcenter #MESC+R Preventing theft in retail and shopping centers involves a combination of strategies: Surveillance Systems: Install security cameras in key areas to monitor activities and deter theft. Visible Security Presence: Employ security guards to patrol the premises, making their presence known to potential thieves. Lighting: Ensure well-lit parking lots and interior spaces to minimize hiding spots for thieves. Training Staff: Train employees to recognize suspicious behavior and follow proper theft prevention protocols. Access Control: Limit access to high-value items or areas with locks or security tags. Customer Service: Provide excellent customer service, as attentive staff can deter theft and make potential thieves uncomfortable. Inventory Management: Implement inventory control measures such as regular audits and electronic tagging to track merchandise. Public Awareness: Use signs or announcements to remind customers of security measures in place and consequences of theft. Collaboration: Work with local law enforcement to share information and coordinate efforts to prevent and address theft incidents. Technology: Utilize anti-theft devices like electronic article surveillance (EAS) systems and RFID tags to protect merchandise. By employing a multi-faceted approach that combines physical security measures, employee training, and technology, retail and shopping centers can significantly reduce the risk of theft.

Understanding Pushouts: A Growing Threat to UK Retailers Pushouts are an escalating form of retail theft where thieves simply walk out with unpaid goods in shopping trolleys. This type of theft causes significant financial loss and operational disruption. We’re addressing this challenge head-on with innovative solutions like our Purchek® technology. Purchek® automatically locks the trolley if it hasn’t been authorised at checkout, preventing the theft in a non-confrontational and safe manner. #Retailers also benefit from Purchek® Theft Investigative Services, providing valuable insights into theft patterns and improving #ROI through comprehensive theft analysis. With the combination of technology, staff training, and visible deterrents, retailers can safeguard their stores while maintaining a positive shopping experience. Learn more: https://lnkd.in/gVghMAdm We will be at #RetailRisk Leicester on October 3rd. Come meet our team to learn more about how we can help you protect your people, your products, and your profits. #LossPrevention #assetprotection #RetailTheft #PushoutPrevention #retailtechnology #NonConfrontationalSolutions #PurchekTechnology #RetailSolutions #TrolleyTheft # #UKRetail #ShopperExperience #RetailSafety #rrleics24

Theft is a growing issue in the #retail industry—but when increasing security measures negatively impacts your customer experience, is it worth it? 🤔 The question so many #retailers are asking themselves today: how do we prevent theft without making customers feel like they’re navigating a high-security zone? In this article, we dive into— ➕ Today's state of retail theft  ➕ Current methods of retail theft prevention  ➕ A less invasive approach to retail security: IVAC Discover how other retailers are tackling security to keep customers safe and satisfied in our latest article 👉 https://lnkd.in/gx4_E2eQ #RetailTheft #RetailSecurity #IVAC

"Mom, are we going to 'the padlock store'?" That's what my kids call our local hardware store, and it's not because you can purchase a padlock there. Padlocks secure products in every aisle and on every endcap. They love trying to "crack the code" for each one. While seeing their excitement is amusing, it's also quite telling. However, what could be more exciting is the user experience for customers trying to purchase or experience those products and, more so, associates' experience. I once asked an associate if he had to memorize the code for every lock, and he said, "No, it's just one of two codes." My second question was, "What happens when an associate leaves? Do they have to replace the locks?" He smiled and said, "No," ending our conversation. While it might seem convenient for customers that every associate knows one of the two codes, this convenience comes at a high cost. Internal theft accounts for about 33% of all retail theft (NRF). When every associate knows the codes, the risk of internal theft skyrockets. The store's security is severely compromised if a disgruntled employee leaves and shares the codes. The odd part is that the very groups who should benefit from secured products—retailers and trusted customers—are the ones suffering. Retailers face internal theft risk and poor brand management when being the padlock store, while customers experience poor service while waiting for assistance to unlock products. For anyone interested in a demo of the only single-key solution for retail security, I'd be happy to set it up. While my kids may be disappointed that InVue padlocks don't have "codes to crack," we've certainly cracked the code to access control for retailers. #RetailSecurity #CustomerExperience #InVue

We're thrilled to unveil the upcoming launch of the AURA Retail Response App, an innovative solution designed to address the pressing security challenges faced by the UK retail sector. Since our inception in 2021, AURA has been at the forefront of transforming security response systems, utilising cutting-edge technology to enhance efficiency and transparency. With over 140,000 sites across a range of sectors, we've seen first-hand the impact of accelerated response times and real-time communication. In light of escalating incidents of crime within the retail sector, including theft, violence, and robberies, there's an urgent need for proactive measures. The AURA Retail Response App aims to help meet this need by enabling the swift deployment of vetted security officers to specific locations as required. Our solution offers peace of mind to retailers and their employees, providing support in various situations, from dealing with antisocial behaviour to addressing known offenders. Furthermore, we're committed to fostering effective partnerships with local law enforcement agencies to ensure a coordinated response to incidents. For more information about the security challenges the retail industry is facing, the new AURA Retail Response App, how it works, and how together we can start to combat the increasingly destructive fall-out from retail crime, read the full article on our website 👉 https://lnkd.in/exTq4UHz #RetailSecurity #AURARetailResponseApp #SafetyFirst Alex Booth Adrian Meredith Stuart Martin Filipe Batista Tzvi Gamsu Josh Johnson Antonio Enache