⚡ Accelerate your AI journey with these five pillars to AI success! From initial experimentation to full-scale implementation and innovation, find more insights and tips on how to adopt AI-powered solutions here: https://msft.it/6047WlDXL
About us
Keep up on the latest news and events for Microsoft Dynamics 365, the only portfolio of intelligent business applications that gives you the agility to deliver operational excellence and delight every customer.
- Website
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http://www.dynamics.com
External link for Microsoft Dynamics 365
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- Redmond, Washington
Updates
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💻 AI-enabled customer relationship management systems can greatly enhance the customer experience. Learn how to provide personalized service across marketing, sales, and customer service. Also, get insights and best practices for employees to maximize the benefits of AI at work: https://msft.it/6049WgdKP #AI
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💯 Your AI adoption choices today will shape your business success tomorrow. Generative AI is essential for accelerating digital transformation and innovation, especially in CRM and ERP functions: https://msft.it/6046WwOUy
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Starting February 2025, new Customer Service customers with Enterprise licenses will only see the Customer Service workspace app. We encourage existing customers to migrate to Customer Service workspace, where service reps can manage multiple cases in one window and use Copilot capabilities out-of-the-box. Read this blog post for helpful tips for a smooth migration! https://msft.it/6048WwOon
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⚡ Enterprise Resource Planning (ERP) platforms today track data from virtually every aspect of the business. Learn how AI-enabled ERPs like Dynamics 365 help businesses accelerate data processing and decision-making: https://msft.it/6048WrU2K #AI
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✅ Proud to share that Microsoft is a Leader in the 2024 Gartner® Magic Quadrant™ for Sales Force Automation Platforms for the 14th consecutive year. Microsoft 365 Copilot for Sales integrates CRM insights directly into the seller’s workflow, enhancing productivity and collaboration. Discover more: https://msft.it/6041WuaDX
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➡️ Microsoft has been recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for B2B Marketing Automation Platforms. Microsoft was recognized based on its Completeness of Vision and Ability to Execute: https://msft.it/6047WPr0J
Gartner names Dynamics 365 Customer Insights a Leader - Microsoft Dynamics 365 Blog
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🌊 Announcing the launch of the 2024 release wave 2 for Microsoft Dynamics 365, Power Platform, and role-based Microsoft Copilot offerings! This release includes advanced capabilities for Sales, Service, and Finance to empower your workforce, optimize business processes, and enhance customer engagement. Learn more and get highlights from the Microsoft Business Applications Launch Event: https://msft.it/6048WO3Lp
2024 release wave 2 launches with hundreds of Copilot capabilities - Microsoft Dynamics 365 Blog
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💻 AI-enabled customer relationship management systems can greatly enhance the customer experience. Learn how to provide personalized service across marketing, sales, and customer service. Also, get insights and best practices for employees to maximize the benefits of AI at work: https://msft.it/6049WMNjZ #AI
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It’s not too late to register for the Microsoft Business Applications Launch Event! Don’t miss your chance to learn how you can use AI to rethink, scale, and transform your business. Register now: https://msft.it/6042WJBRe #MSBizAppsLaunchEvent #MSDyn365 #PowerPlatform
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