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PC Troubleshooting Guide: Common Issues

This document provides instructions for troubleshooting common personal computer problems including memory errors, video card issues, and a missing NTLDR file. It lists the basic tools needed like screwdrivers and brushes. Memory issues can cause beeping, hanging, or no display and can be fixed by cleaning cards or slots or replacing parts. Video card problems also cause display or beeping problems and may be fixed by cleaning or replacing cards or motherboards. A missing NTLDR file can be repaired by using installation media to copy replacement files to the hard drive. Proper troubleshooting requires taking time, following basic steps, and finding targeted solutions.

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dagan86
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124 views3 pages

PC Troubleshooting Guide: Common Issues

This document provides instructions for troubleshooting common personal computer problems including memory errors, video card issues, and a missing NTLDR file. It lists the basic tools needed like screwdrivers and brushes. Memory issues can cause beeping, hanging, or no display and can be fixed by cleaning cards or slots or replacing parts. Video card problems also cause display or beeping problems and may be fixed by cleaning or replacing cards or motherboards. A missing NTLDR file can be repaired by using installation media to copy replacement files to the hard drive. Proper troubleshooting requires taking time, following basic steps, and finding targeted solutions.

Uploaded by

dagan86
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

BASIC TROUBLESHOOTING FOR PERSONAL

COMPUTER (PC) PROBLEM


 Basic Tool Kit

• #0, #1, and #2 Philip Screwdrivers

• 3/32, 1/8, 3/16 flat Screwdrivers

• Rubber eraser

• 1 inch wide paint brush

• Installer of Operating System And other Software

 Troubleshooting Techniques

1. Don’t Rush

2. Simple rules of Crossing the street “Stop, Look, and,


Listen”

3. Make a solution for the problems.

Basic Computer Problem to be encountered

 MEMORY ERRORS

• SYMPTOMS

No display

Long beep or too many beeps

No beep at all

System hang-up

 SOLUTIONS

1. Remove and clean the memory cards using rubber eraser.

2. Clean the memory bank using paint brush

3. Replace a new memory card.


 VIDEO CARD PROBLEM

• SYMPTOMS

No display

One long Beep and two short beep

 SOLUTION

1. Clean video card using rubber eraser.

2. Clean the AGP or PCI slot using paint brush

3. Replace new video card

4. Replace motherboard (if the video adapter is built in)

Note: Always turn off when you are going to remove or add a
memory card

 Fixing NTLDR Missing

1. You need an installer of what operating system you are using (


e.g. windows XP, VISTA, Windows 7)

2. Restart the computer and press f2 and delete to run BIOS set
up

3. At the Bios go to boot sequence; the first boot is CD-room,


second boot is the hard disk drive.

4. Put the CD or DVD windows installer inside the optical drive.

5. Press f10 to save the Bios configuration.

6. Press “Y” then enter.

7. Press any key to run optical drive.

8. Wait for several minute; after the optical drive read the
installer, press “R” to repair.

9. Type the Administrator password and press enter.

10. Type this code..


Copy d:\i386\ntldr c:\ press ENTER

Copy d:\i386\ntdetect.com c:\ press ENTER

Exit and Press ENTER

Note: if your hard drive is in two partition change the code


from copy D to Copy E.

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