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Test Marking Guide

Javas Cafe uses a paper-based ordering system that is slow and prone to errors. Waitresses handwrite customer orders that are entered into a minicomputer, which prints the orders for the kitchen and bills. Data is stored on magnetic tapes and sent weekly to headquarters. Customers complain about slow service while managers complain about the slow response to changing preferences. A systems analyst is assigned to develop a computerized solution.

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Joseph Josef
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286 views3 pages

Test Marking Guide

Javas Cafe uses a paper-based ordering system that is slow and prone to errors. Waitresses handwrite customer orders that are entered into a minicomputer, which prints the orders for the kitchen and bills. Data is stored on magnetic tapes and sent weekly to headquarters. Customers complain about slow service while managers complain about the slow response to changing preferences. A systems analyst is assigned to develop a computerized solution.

Uploaded by

Joseph Josef
Copyright
© © All Rights Reserved
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
Download as doc, pdf, or txt
Download as doc, pdf, or txt
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BIS 1103: SYSTEMS ANALYSIS & DESIGN

Test : I MARKING GUIDE


Date : 27
th
Octoe! 2012 "12:00 # 1:00$%& D'!at(o): 1 h!
************************************************************************************************************
+'est(o)
Javas Cafe is a national chain of coffee shop restaurants. Typically, a waitress takes your order on paper
form, inserts it into a small terminal connected to an in-store minicomputer, and enters appropriate data
about your order. The computer produces a paper print-out of your order in the kitchen for the cooks,
calculates your bill, and prints the details of your order on the paper order form. This form is then
returned to your table. When you are ready to leave, you give this form to the cashier, who keys data
about your payment into a point-of-sale terminal. Data is stored on magnetic tape cassettes and mailed
each week to company headuarters in !airobi, "enya. #ome customers are complaining about slow
service, which the cooks blame on incorrect orders by waitresses. $estaurant managers are complaining
about the slow response by company management to changes in customer preferences.
Use ,o'! -)o./e01e o2 S,ste%s a)a/,s(s & Des(1) co)ce$ts a)0 the ao3e sce)a!(o to a)s.e! the
2o//o.()1 4'est(o)s5
%. &s a #ystems &nalyst assigned to this pro'ect to provide a computeri(ed solution)
a* +dentify the problems associated with Javas, current system. 67 %a!-s8
Oso/ete 0ata sto!a1e %echa)(s%s
S/o. se!3(ce 0'e to %a), $!ocesses
9oo! co%%')(cat(o):()2o 2/o. .(th() %a)a1e%e)t
Data 0'$/(cat(o)
b* -riefly e.plain the activities you would have to undertake to come up with the new
system. 6;
%a!-s8
(0e)t(2, $!o/e%s< o$$o!t')(t(es a)0 o=ect(3es
0ete!%()e ()2o!%at(o) !e4'(!e%e)ts
a)a/,se s,ste% )ee0s
Des(1) !eco%%e)0e0 s,ste%
0e3e/o$ & 0oc'%e)t so2t.a!e
I%$/e%e)t a)0 test s,ste%
e3a/'ate a)0 %a()ta() s,ste%
/. 01nce e.istence of a problem is acknowledged and the need for the computeri(ed solution is
agreed upon by Javas management, it,s necessary to establish that the solution is feasible,
a* Why would it necessitate a #ystems &nalyst to first establish that the solution to the
problem is feasible2 67 %a!-s8
To 0e2()e the $!o/e%>
Set $!o=ect o')0s>
I0e)t(2, 'se!s o2 the s,ste%>
S$ec(2, !eso'!ces to e %a0e a3a(/a/e 2o! the $!o=ect>
9!o$ose 1e)e!a/ h:. & s:. s,ste% o$t(o)s>
9e!2o!% a 3a/'e assess%e)t>
Assess $!o=ect !(s-s>
Reco%%e)0 .hethe! to $!ocee0 .(th the $!o=ect o! aa)0o) (t>
b* -riefly describe the contents of the 0Terms of $eference, Document that is to be
presented to Javas management before system development commences. 610 %a!-s8
S* S,ste% o')0a!, "a!ea o2 st'0, ? /(%(ts&
@* @o)st!a()ts "2acto!s that %a, !est!(ct st'0,&
O* O=ect(3es "eA$ectat(o)s o2 c/(e)t 2!o% $!o=ect&
9* 9e!%(ss(o) ".hoBs the s'$e!3(so!:0ec(s(o) %a-e!C&
E* E)0 $!o0'cts "0esc!($t(o) o2 0e/(3e!a/es&
3.
a* +dentify 3 key persons at the $estaurant that would be relevant respondents during
reuirements elicitation and give % reason for each identified person.67 %a!-s8
Ma)a1e! # he (s the Do.)e!B a)0 -e, 0ec(s(o) %a-e!
Ea(te!:.a(t!ess # he:she ')0e!sta)0s the o!0e!()1 $!ocess & .(// 1(3e -e,
!e4'(!e%e)ts>
@'sto%e! # .(// $!o3(0e ()2o o) .hat (s )ee0e0 to e se!3e0 ette!>
b* +dentify and state at least 4 reuirements you would consider as functional reuirements
for the system. 6F %a!-s8
@a$t'!e o2 c'sto%e! o!0e!s "'se co0es& a)0 coo-s access()1 sa%e o!0e! ()2o!%at(o)
@a/c'/at(o) o2 (//s a)0 $!()t()1 o2 !ece($ts
U$0at()1 ()3e)to!,
Re$o!t 1e)e!at(o) 2o! %a)a1e%e)t

5!D

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